{"id":12144,"date":"2022-02-02T14:47:01","date_gmt":"2022-02-02T14:47:01","guid":{"rendered":"https:\/\/sites.reading.ac.uk\/TEL-Support-Staff\/?p=12144"},"modified":"2025-10-01T11:59:48","modified_gmt":"2025-10-01T11:59:48","slug":"installing-yuja-desktop-app","status":"publish","type":"post","link":"https:\/\/sites.reading.ac.uk\/TEL-Support-Staff\/installing-yuja-desktop-app\/","title":{"rendered":"Installing YuJa desktop app"},"content":{"rendered":"\n<blockquote class=\"wp-block-quote\">\n<p>Important: If you are unable to install YuJa desktop app for a technical reason, please raise a support ticket via <a href=\"https:\/\/uor.topdesk.net\/tas\/public\/\">Self Service Portal<\/a> and consider using &#8220;<a href=\"https:\/\/support.yuja.com\/hc\/en-us\/articles\/360046033333-Using-the-Browser-Capture-Studio\">YuJa Browser Capture Studio<\/a>&#8221; in the mean time.<\/p>\n<\/blockquote>\n\n\n\n<p>Content on this page:<\/p>\n\n\n\n<ul>\n<li><a href=\"#Installing-YuJa-on-personal-device\">Installing YuJa on a personal device (Windows and Mac)<\/a><\/li>\n\n\n\n<li><a href=\"#Installing-YuJa-on-UoR-Staff-device\">Installing YuJa on UoR staff computer or laptop (Windows and Mac)<\/a><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\"><span style=\"color: #000000\">Installing the YuJa desktop app on a personal computer:<\/span><\/h2>\n\n\n\n<p>Installation of the YuJa desktop app requires &#8220;Admin rights&#8221; on the device where you would like to install the app. In most cases, users with their own (non-university) personal computers will already have &#8220;Admin rights&#8221;. The video guides below will walk you through the steps you can follow to install the app on your personal Windows or iOS device.<\/p>\n\n\n\n<p><span style=\"color: #000000\"><strong>Install on Personal computer (Windows or iOS)<\/strong><\/span><\/p>\n\n\n\n<ul>\n<li>Installing YuJa Software Capture on PC<\/li>\n<\/ul>\n\n\n<p><span class=\"embed-youtube\" style=\"text-align:center; display: block;\"><iframe loading=\"lazy\" class=\"youtube-player\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/Z6d3QteBT4A?version=3&#038;rel=1&#038;showsearch=0&#038;showinfo=1&#038;iv_load_policy=1&#038;fs=1&#038;hl=en-GB&#038;autohide=2&#038;wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\"><\/iframe><\/span><\/p>\n\n\n\n<ul>\n<li>Installing YuJa Software Capture for iOS (Apple Application)<\/li>\n<\/ul>\n\n\n<p><span class=\"embed-youtube\" style=\"text-align:center; display: block;\"><iframe loading=\"lazy\" class=\"youtube-player\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/VRkk4ZKB0qA?version=3&#038;rel=1&#038;showsearch=0&#038;showinfo=1&#038;iv_load_policy=1&#038;fs=1&#038;hl=en-GB&#038;autohide=2&#038;wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\"><\/iframe><\/span><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<div id=\"Installing-YuJa-on-UoR-Staff-device\"><span style=\"color: #000000\">Installation on a UoR staff computer or laptop<\/span><\/div>\n\n\n\n<p>The way to install software will vary depending on the device you are using:<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter\"><a href=\"https:\/\/sites.reading.ac.uk\/TEL-Support-Staff\/wp-content\/uploads\/sites\/92\/2022\/02\/install-YuJa-using-Software-Center-e1655911934280.png\"><img decoding=\"async\" loading=\"lazy\" width=\"1502\" height=\"589\" src=\"https:\/\/sites.reading.ac.uk\/TEL-Support-Staff\/wp-content\/uploads\/sites\/92\/2022\/02\/install-YuJa-using-Software-Center-e1655911934280.png\" alt=\"image showing install YuJa using Software Center\" class=\"wp-image-13625\" srcset=\"https:\/\/sites.reading.ac.uk\/TEL-Support-Staff\/wp-content\/uploads\/sites\/92\/2022\/02\/install-YuJa-using-Software-Center-e1655911934280.png 1502w, https:\/\/sites.reading.ac.uk\/TEL-Support-Staff\/wp-content\/uploads\/sites\/92\/2022\/02\/install-YuJa-using-Software-Center-e1655911934280-768x301.png 768w, https:\/\/sites.reading.ac.uk\/TEL-Support-Staff\/wp-content\/uploads\/sites\/92\/2022\/02\/install-YuJa-using-Software-Center-e1655911934280-150x59.png 150w, https:\/\/sites.reading.ac.uk\/TEL-Support-Staff\/wp-content\/uploads\/sites\/92\/2022\/02\/install-YuJa-using-Software-Center-e1655911934280-366x144.png 366w, https:\/\/sites.reading.ac.uk\/TEL-Support-Staff\/wp-content\/uploads\/sites\/92\/2022\/02\/install-YuJa-using-Software-Center-e1655911934280-770x302.png 770w\" sizes=\"(max-width: 1502px) 100vw, 1502px\" \/><\/a><\/figure>\n\n\n\n<p><span style=\"color: #000000\"><strong>1<\/strong> &#8211; via Windows Software Center:<\/span> The Software Center is available to older University staff devices. You can install the YuJa Software Capture app on a Windows PC via &#8220;<a href=\"https:\/\/uor.topdesk.net\/tas\/public\/ssp\/content\/detail\/knowledgeitem?unid=0f49d5a4738345acb3f3517854dfe26b\">Software Center<\/a>&#8220;.<\/p>\n\n\n\n<p><span style=\"color: #000000\"><strong>2<\/strong> &#8211; via Company Portal: Company Portal is an application installed on most newer University Staff computers (anything purchased after March\/April 2021) and allows you to install YuJa. We have a knowledge article that explains how to access software via the Company Portal: <a href=\"https:\/\/uor.topdesk.net\/tas\/public\/ssp\/content\/detail\/knowledgeitem?unid=a66d0322149c4b6db9408d84ef7e5222\">Install Software from Company Portal on an Autopiloted device<\/a>.<\/span><\/p>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p>Important Note: Company Portal is available to most newer University Staff Devices, if you have an older device delivered prior to March\/April 2021, you&#8217;ll likely find the Software Center on your device (further information above).<\/p>\n<\/blockquote>\n\n\n\n<p><span style=\"color: #000000\"><strong>3<\/strong> &#8211; Using an UoR Apple device?<\/span> If you are working on a Mac, you can download YuJa via the JAMF self-service portal (our apple device management system). There is a knowledge base article that explains how to download software from JAMF: <a href=\"https:\/\/uor.topdesk.net\/tas\/public\/ssp\/content\/detail\/knowledgeitem?unid=4badbc95b27646d1b869afe4750eeed0\">Installing Software from JAMF Self-service<\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full wp-image-13732\"><img decoding=\"async\" loading=\"lazy\" width=\"720\" height=\"450\" src=\"https:\/\/sites.reading.ac.uk\/TEL-Support-Staff\/wp-content\/uploads\/sites\/92\/2022\/02\/YuJa-on-Mac.png\" alt=\"Image showing YuJa installation on Mac\" class=\"wp-image-13732\" srcset=\"https:\/\/sites.reading.ac.uk\/TEL-Support-Staff\/wp-content\/uploads\/sites\/92\/2022\/02\/YuJa-on-Mac.png 720w, https:\/\/sites.reading.ac.uk\/TEL-Support-Staff\/wp-content\/uploads\/sites\/92\/2022\/02\/YuJa-on-Mac-150x94.png 150w, https:\/\/sites.reading.ac.uk\/TEL-Support-Staff\/wp-content\/uploads\/sites\/92\/2022\/02\/YuJa-on-Mac-366x229.png 366w\" sizes=\"(max-width: 720px) 100vw, 720px\" \/><figcaption class=\"wp-element-caption\">Image showing YuJa installation on Mac<\/figcaption><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<h3 class=\"wp-block-heading\">Support and Feedback<\/h3>\n\n\n\n<p>You will find answers to some technical queries by searching for YuJa in the&nbsp;<a href=\"https:\/\/uor.topdesk.net\/tas\/public\/ssp\/content\/search?q=yuja&amp;tab=results-1001\">Service Desk Knowledge Base<\/a>.<\/p>\n\n\n\n<p>If you need further assistance please feel free to raise a support ticket via the&nbsp;<a href=\"https:\/\/uor.topdesk.net\/tas\/public\/\">Self Service Portal<\/a>.<\/p>\n<\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>Important: If you are unable to install YuJa desktop app for a technical reason, please raise a support ticket via Self Service Portal and consider using &#8220;YuJa Browser Capture Studio&#8221; in the mean time. Content on this page: Installing the YuJa desktop app on a personal computer: Installation of the YuJa desktop app requires &#8220;Admin [&hellip;]<\/p>\n","protected":false},"author":153,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"image","meta":{"om_disable_all_campaigns":false,"_lmt_disableupdate":"no","_lmt_disable":"no","_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"_links_to":"","_links_to_target":""},"categories":[410],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Installing YuJa desktop app - Technology Enhanced Learning Support for Staff<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sites.reading.ac.uk\/TEL-Support-Staff\/installing-yuja-desktop-app\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Installing YuJa desktop app - Technology Enhanced Learning Support for Staff\" \/>\n<meta property=\"og:description\" content=\"Important: If you are unable to install YuJa desktop app for a technical reason, please raise a support ticket via Self Service Portal and consider using &#8220;YuJa Browser Capture Studio&#8221; in the mean time. 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