{"id":9128,"date":"2020-11-13T08:53:53","date_gmt":"2020-11-13T08:53:53","guid":{"rendered":"http:\/\/sites.reading.ac.uk\/tel-support-test-2\/?p=9128"},"modified":"2025-02-12T12:49:43","modified_gmt":"2025-02-12T12:49:43","slug":"support-and-training-for-ms-teams","status":"publish","type":"post","link":"https:\/\/sites.reading.ac.uk\/TEL-Support-Staff\/support-and-training-for-ms-teams\/","title":{"rendered":"Support and training for MS Teams"},"content":{"rendered":"<blockquote><p><span data-contrast=\"none\">Teams integrates with\u00a0<\/span><span data-contrast=\"none\">Microsoft\u00a0<\/span><span data-contrast=\"none\">365 accounts<\/span><span data-contrast=\"none\">;<\/span><span data-contrast=\"none\">\u00a0queries should be directed to Digital Technology Services in the first instance (<\/span><a href=\"mailto:DTS@reading.ac.uk\"><span data-contrast=\"none\">DTS@reading.ac.uk<\/span><\/a><span data-contrast=\"none\">)<\/span><span data-contrast=\"none\">.\u00a0<span class=\"TextRun BCX9 SCXW261719189\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"none\"><span class=\"NormalTextRun BCX9 SCXW261719189\">Technical support and an\u00a0<\/span><\/span><a class=\"Hyperlink BCX9 SCXW261719189\" href=\"https:\/\/www.reading.ac.uk\/digital-technology-services\/service-catalogue\/microsoft-teams\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined BCX9 SCXW261719189\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"none\"><span class=\"NormalTextRun BCX9 SCXW261719189\" data-ccp-charstyle=\"Hyperlink\">introduction to Microsoft Teams and Office 365 tools<\/span><\/span><\/a><span class=\"TextRun BCX9 SCXW261719189\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"none\"><span class=\"NormalTextRun BCX9 SCXW261719189\">\u00a0is provided by Digital Technology\u00a0Services (DTS).<\/span><\/span><\/span><\/p>\n<p><span style=\"color: #333333\">To support\u00a0the use of Teams\u00a0in <\/span><strong><span style=\"color: #000000\">Teaching and Learning<\/span><\/strong><span data-contrast=\"none\"><span style=\"color: #000000\">,<\/span> CQSD TEL<\/span><span data-contrast=\"none\">\u00a0have authored an<\/span><span data-contrast=\"none\">\u00a0<\/span><a href=\"https:\/\/sites.reading.ac.uk\/TEL-Support-Staff\/teams\/\"><span data-contrast=\"none\">in<\/span><span data-contrast=\"none\">dex of Microsoft Teams guides on this site<\/span><\/a><span data-contrast=\"none\">\u00a0<\/span><span data-contrast=\"none\">referring<\/span><span data-contrast=\"none\">\u00a0<\/span><span data-contrast=\"none\">to\u00a0<\/span><span data-contrast=\"none\">Microsoft\u2019s own\u00a0<\/span><a href=\"https:\/\/support.office.com\/en-gb\/teams\"><span data-contrast=\"none\">Teams help &amp; learning<\/span><\/a><span data-contrast=\"none\">\u00a0support guides.<\/span><span data-contrast=\"none\">\u00a0<\/span><span data-contrast=\"none\">P<\/span><span data-contrast=\"none\">lease note<\/span><span data-contrast=\"none\">:<\/span><\/p>\n<ul>\n<li><span data-contrast=\"none\">The list includes relevant support guides from the official Microsoft support site<\/span><\/li>\n<li><span data-contrast=\"none\">S<\/span><span data-contrast=\"none\">ome\u00a0<\/span><span data-contrast=\"none\">features listed on\u00a0<\/span><span data-contrast=\"none\">the\u00a0<\/span><span data-contrast=\"none\">official\u00a0<\/span><span data-contrast=\"none\">Microsoft support site<\/span><span data-contrast=\"none\">\u00a0may not refer to features currently avail<\/span><span data-contrast=\"none\">able<\/span><span data-contrast=\"none\">\u00a0t<\/span><span data-contrast=\"none\">o<\/span><span data-contrast=\"none\">\u00a0university Teams accounts.<\/span><\/li>\n<\/ul>\n<\/blockquote>\n<hr \/>\n<h4><span style=\"color: #000000\">Need further help or support using Teams?<\/span><\/h4>\n<p><span data-contrast=\"none\"> Other DTS Teams\u00a0support includes:<\/span><span data-contrast=\"none\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">The university\u00a0<\/span><span data-contrast=\"none\">Team<\/span><span data-contrast=\"none\">s<\/span><span data-contrast=\"none\">\u00a0community space<\/span><span data-contrast=\"none\">:\u00a0<\/span><a href=\"https:\/\/teams.microsoft.com\/l\/team\/19%3a804b1905292941c9aefb88d47ef498a2%40thread.skype\/conversations?groupId=13c0a0b5-9f9c-4f9f-a309-cd6f18fd58d4&amp;tenantId=4ffa3bc4-ecfc-48c0-9080-f5e43ff90e5f\"><span data-contrast=\"none\">Working with\u00a0<\/span><span data-contrast=\"none\">Office 365<\/span><\/a><span data-contrast=\"none\">\u00a0<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-aria-posinset=\"2\" data-aria-level=\"1\"><a href=\"https:\/\/www.reading.ac.uk\/internal\/its\/phones\/communicating-with-teams.aspx\"><span data-contrast=\"none\">Communicating with Teams<\/span><\/a><span data-contrast=\"none\">\u00a0webpages.<\/span><\/li>\n<\/ul>\n<hr \/>\n<h4><span style=\"color: #000000\"><b>General t<\/b><b>raining<\/b><b>\u00a0<\/b><b>resources<\/b><b>:<\/b><\/span><\/h4>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">LinkedIn Learning provides online courses e.g.\u00a0<\/span><a href=\"https:\/\/www.linkedin.com\/learning\/microsoft-teams-essential-training-5\/communicate-effectively-using-microsoft-teams?u=83824434\"><span data-contrast=\"none\">Microsoft Teams Essential Training<\/span><\/a><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">LinkedIn Learning also has a useful collection of resources:\u00a0<\/span><a href=\"https:\/\/www.linkedin.com\/learning\/collections\/enterprise\/1~AAAAAAT_DzI=677385?u=83824434&amp;auth=true\"><span data-contrast=\"none\">How to make the most out of Microsoft Teams<\/span><\/a><span data-contrast=\"none\">.<\/span><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Teams integrates with\u00a0Microsoft\u00a0365 accounts;\u00a0queries should be directed to Digital Technology Services in the first instance (DTS@reading.ac.uk).\u00a0Technical support and an\u00a0introduction to Microsoft Teams and Office 365 tools\u00a0is provided by Digital Technology\u00a0Services (DTS). To support\u00a0the use of Teams\u00a0in Teaching and Learning, CQSD TEL\u00a0have authored an\u00a0index of Microsoft Teams guides on this site\u00a0referring\u00a0to\u00a0Microsoft\u2019s own\u00a0Teams help &amp; learning\u00a0support guides.\u00a0Please [&hellip;]<\/p>\n","protected":false},"author":153,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"image","meta":{"om_disable_all_campaigns":false,"_lmt_disableupdate":"no","_lmt_disable":"","_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"_links_to":"","_links_to_target":""},"categories":[432],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Support and training for MS Teams - Technology Enhanced Learning Support for Staff<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sites.reading.ac.uk\/TEL-Support-Staff\/support-and-training-for-ms-teams\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support and training for MS Teams - Technology Enhanced Learning Support for Staff\" \/>\n<meta property=\"og:description\" content=\"Teams integrates with\u00a0Microsoft\u00a0365 accounts;\u00a0queries should be directed to Digital Technology Services in the first instance (DTS@reading.ac.uk).\u00a0Technical support and an\u00a0introduction to Microsoft Teams and Office 365 tools\u00a0is provided by Digital Technology\u00a0Services (DTS). 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