{"id":9128,"date":"2020-11-13T08:53:53","date_gmt":"2020-11-13T08:53:53","guid":{"rendered":"http:\/\/sites.reading.ac.uk\/tel-support-test-2\/?p=9128"},"modified":"2026-05-21T12:28:03","modified_gmt":"2026-05-21T12:28:03","slug":"support-and-training-for-ms-teams","status":"publish","type":"post","link":"https:\/\/sites.reading.ac.uk\/TEL-Support-Staff\/support-and-training-for-ms-teams\/","title":{"rendered":"Support and training for MS Teams"},"content":{"rendered":"\n<blockquote class=\"wp-block-quote\">\n<p>Microsoft T<span data-contrast=\"none\">eams integrates with\u00a0Microsoft\u00a0365 accounts. Queries should be directed to Digital Technology Services in the first instance (<\/span><a href=\"mailto:DTS@reading.ac.uk\"><span data-contrast=\"none\">DTS@reading.ac.uk<\/span><\/a><span data-contrast=\"none\">).\u00a0<span class=\"TextRun BCX9 SCXW261719189\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"none\"><span class=\"NormalTextRun BCX9 SCXW261719189\">They provide technical support and an\u00a0<\/span><\/span><a class=\"Hyperlink BCX9 SCXW261719189\" href=\"https:\/\/www.reading.ac.uk\/digital-technology-services\/service-catalogue\/microsoft-teams\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"NormalTextRun BCX9 SCXW261719189\"><span class=\"NormalTextRun BCX9 SCXW261719189\" data-ccp-charstyle=\"Hyperlink\">introduction to Microsoft Teams and Office 365 tools<\/span><\/span><\/a><span class=\"TextRun BCX9 SCXW261719189\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"none\"><span class=\"NormalTextRun BCX9 SCXW261719189\">.<\/span><\/span><\/span><\/p>\n\n\n\n<p><span data-contrast=\"none\">To support the use of Teams in <strong>teaching and learning<\/strong>, CQSD TEL have created an\u00a0<\/span><a href=\"https:\/\/sites.reading.ac.uk\/TEL-Support-Staff\/teams\/\"><span data-contrast=\"none\">index of Microsoft Teams guides on this site<\/span><\/a>, which link to <a href=\"https:\/\/support.microsoft.com\/en-gb\/teams\">Microsoft\u2019s official help and learning resources<\/a>. Please note:<\/p>\n\n\n\n<ul>\n<li><span data-contrast=\"none\">The list includes relevant guides from the official Microsoft site.<\/span><\/li>\n\n\n\n<li><span data-contrast=\"none\">Some\u00a0features listed on\u00a0the\u00a0official\u00a0Microsoft support site\u00a0may not be available\u00a0to\u00a0University Teams accounts.<\/span><\/li>\n<\/ul>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h4 class=\"wp-block-heading\"><span style=\"color: #000000\">Need further help or support with Teams?<\/span><\/h4>\n\n\n\n<p><span data-contrast=\"none\"><strong>DTS Teams support:<\/strong><\/span><\/p>\n\n\n\n<ul>\n<li><span data-contrast=\"none\">The University\u00a0Teams\u00a0community space:\u00a0<\/span><a href=\"https:\/\/teams.microsoft.com\/l\/team\/19%3a804b1905292941c9aefb88d47ef498a2%40thread.skype\/conversations?groupId=13c0a0b5-9f9c-4f9f-a309-cd6f18fd58d4&amp;tenantId=4ffa3bc4-ecfc-48c0-9080-f5e43ff90e5f\"><span data-contrast=\"none\">Working with\u00a0Office 365<\/span><\/a><span data-contrast=\"none\">\u00a0\u00a0<\/span><\/li>\n<\/ul>\n\n\n\n<p><strong><span style=\"color: #000000\">General training&nbsp;resources:<\/span><\/strong><\/p>\n\n\n\n<ul>\n<li><span data-contrast=\"none\">LinkedIn Learning provides online courses: e.g.\u00a0<\/span><a href=\"https:\/\/www.linkedin.com\/learning\/microsoft-teams-essential-training-5\/communicate-effectively-using-microsoft-teams?u=83824434\"><span data-contrast=\"none\">Microsoft Teams Essential Training<\/span><\/a>.<\/li>\n\n\n\n<li><span data-contrast=\"none\">LinkedIn Learning also has a useful collection of resources:\u00a0<\/span><a href=\"https:\/\/www.linkedin.com\/learning\/collections\/enterprise\/1~AAAAAAT_DzI=677385?u=83824434&amp;auth=true\"><span data-contrast=\"none\">How to make the most out of Microsoft Teams<\/span><\/a>.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Need further help or support with Teams? DTS Teams support: General training&nbsp;resources:<\/p>\n","protected":false},"author":153,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"image","meta":{"om_disable_all_campaigns":false,"_lmt_disableupdate":"no","_lmt_disable":"","_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"_links_to":"","_links_to_target":""},"categories":[432],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Support and training for MS Teams - Technology Enhanced Learning Support for Staff<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sites.reading.ac.uk\/TEL-Support-Staff\/support-and-training-for-ms-teams\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support and training for MS Teams - Technology Enhanced Learning Support for Staff\" \/>\n<meta property=\"og:description\" content=\"Need further help or support with Teams? 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