{"id":1221,"date":"2020-04-01T10:40:18","date_gmt":"2020-04-01T10:40:18","guid":{"rendered":"http:\/\/sites.reading.ac.uk\/curriculum-framework\/?page_id=1221"},"modified":"2023-02-09T13:43:23","modified_gmt":"2023-02-09T13:43:23","slug":"closing-the-feedback-loop","status":"publish","type":"page","link":"https:\/\/sites.reading.ac.uk\/curriculum-framework\/closing-the-feedback-loop\/","title":{"rendered":"Closing the Feedback Loop"},"content":{"rendered":"<div id=\"pl-1221\"  class=\"panel-layout\" ><div id=\"pg-1221-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-1221-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-1221-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h2><a href=\"https:\/\/sites.reading.ac.uk\/curriculum-framework\/student-voice-partnership\/\"><img decoding=\"async\" loading=\"lazy\" class=\"alignleft wp-image-6130\" src=\"https:\/\/sites.reading.ac.uk\/wp-content\/uploads\/sites\/42\/2019\/08\/Back-Arrow-e1565604225291.png\" alt=\"\" width=\"45\" height=\"45\" \/><\/a><\/h2>\n<h2><\/h2>\n<h2>Closing the feedback loop<\/h2>\n<p>Responding to student feedback, or \u2018closing the feedback loop\u2019, is an important process that demonstrates that student opinions and experiences of teaching &amp; learning are valued. Improved communications around feedback will help to build students\u2019 sense of belonging to the academic community, which can also lead to improved student engagement and agency towards their academic studies. <span style=\"letter-spacing: 0px\">Below we provide more information and guidance for Closing the Feedback Loop. <\/span><\/p>\n<p><span style=\"letter-spacing: 0px\">We have also created a short guide for <\/span><strong style=\"letter-spacing: 0px\"><a role=\"link\" href=\"https:\/\/sites.reading.ac.uk\/wp-content\/uploads\/sites\/35\/2020\/04\/Closing-the-Feedback-Loop.pdf\">Closing the Feedback Loop: Top tips<\/a><\/strong><\/p>\n<style>#sp-ea-2976 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-2976.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #e2e2e2; }#sp-ea-2976.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #ffffff;}#sp-ea-2976.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #ffffff; color: #444;}#sp-ea-2976.sp-easy-accordion>.sp-ea-single {background: #dd1111;}#sp-ea-2976.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #ffffff;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1777270492\"><div id=\"sp-ea-2976\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-29760\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse29760\" aria-controls=\"collapse29760\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> The process of closing the feedback loop<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse29760\" data-parent=\"#sp-ea-2976\" role=\"region\" aria-labelledby=\"ea-header-29760\"> <div class=\"ea-body\"><p>Engaging with students in a meaningful way to close the feedback loop also helps in building a sense of community and to improve general\u00a0satisfaction of the overall student experience. When closing the feedback loop is viewed as a\u00a0dialogic\u00a0process then there is potential benefit for both staff\u00a0and students,\u00a0as together they are able to work in partnership with a common goal of\u00a0improving\u00a0learning (Cooke-Sather et al, 2014).<\/p><p><img class=\"alignnone wp-image-1417 size-large\" src=\"\/wp-content\/uploads\/sites\/35\/2020\/04\/cfl-1024x856.png\" alt=\"\" width=\"730\" height=\"610\" \/><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-29761\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse29761\" aria-controls=\"collapse29761\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Continuing the conversation: Enhancing practice<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse29761\" data-parent=\"#sp-ea-2976\" role=\"region\" aria-labelledby=\"ea-header-29761\"> <div class=\"ea-body\"><p><span style=\"font-size: 14pt\"><strong>Levels of working with students<\/strong><\/span><img class=\"alignleft wp-image-1396 size-large\" src=\"\/wp-content\/uploads\/sites\/35\/2020\/04\/Scale-of-Student-Participation-1-1024x178.png\" alt=\"\" width=\"730\" height=\"127\" \/><\/p><p>\u00a0<\/p><table style=\"border-collapse: collapse;width: 100%\" border=\"1\"><tbody><tr><td style=\"width: 17.2331%;border-style: solid;text-align: left;vertical-align: top\"><\/td><td style=\"width: 33.6016%;border-style: solid;text-align: left;vertical-align: top\"><span style=\"font-size: 12pt\"><strong>Getting the basics in place<\/strong><\/span><\/td><td style=\"width: 49.1652%;border-style: solid;text-align: left;vertical-align: top\"><span style=\"font-size: 12pt\"><strong>Enhancing practice<\/strong><\/span><\/td><\/tr><tr><td style=\"width: 17.2331%;border-style: solid;text-align: left;vertical-align: top\"><strong>SSP Groups <\/strong><\/p><p><strong>(Student Staff Partnership Groups)<\/strong><\/td><td style=\"width: 33.6016%;border-style: solid;text-align: left;vertical-align: top\"><ul><li>Upload minutes onto Blackboard<\/li><li>Ensure subsequent SSP Groups include progress report on agreed actions<\/li><\/ul><\/td><td style=\"width: 49.1652%;border-style: solid;text-align: left;vertical-align: top\"><ul><li>Prepare summary slides of feedback for rolling ppt within department<\/li><li>Design \u2018Shout out\u2019 slides for tutors to display before\/after\/during lectures giving overview of key points, changes\/responses<\/li><li>Use the \u201cTogether we have\u2026\u201d templates to share outcomes from working in partnership<\/li><\/ul><\/td><\/tr><tr><td style=\"width: 17.2331%;border-style: solid;text-align: left;vertical-align: top\"><strong>Mid-module evaluations<\/strong><\/td><td style=\"width: 33.6016%;border-style: solid;text-align: left;vertical-align: top\"><ul><li>Share a summary of outcomes and response on Blackboard<\/li><\/ul><\/td><td style=\"width: 49.1652%;text-align: left;vertical-align: top;border-style: solid\"><ul><li>Design \u2018Shout out\u2019 slides for tutors to display before\/during\/after breaks between lectures giving overview of key points, changes\/responses<\/li><\/ul><\/td><\/tr><tr><td style=\"width: 17.2331%;border-style: solid;text-align: left;vertical-align: top\"><strong>End of module evaluations<\/strong><\/td><td style=\"width: 33.6016%;border-style: solid;text-align: left;vertical-align: top\"><ul><li>Share a summary of outcomes and response on Blackboard<\/li><li>Reporting of outcomes to Board of Studies and Student\u00a0 Experience (BoSSE)<\/li><\/ul><\/td><td style=\"width: 49.1652%;border-style: solid;text-align: left;vertical-align: top\"><ul><li>Use a display board in the department with key messages from feedback and actions taken<\/li><li>Time within SSP Group meetings for Part 1\/2\/3 students to be made aware of \/comment on proposed changes to modules taken in previous year<\/li><li>Design and use an 'Update to the module\u2019 page in handbook or on lecture slides in early session to demonstrate how module has adapted in the light of feedback<\/li><\/ul><\/td><\/tr><tr><td style=\"width: 17.2331%;border-style: solid;text-align: left;vertical-align: top\"><strong>Programme evaluation<\/strong><\/td><td style=\"width: 33.6016%;border-style: solid;text-align: left;vertical-align: top\"><ul><li>Provide a summary of programme evaluation to relevant BoSSE<\/li><li>Make use of Welcome Week to highlight changes which have been made as a result of student evaluations<\/li><\/ul><\/td><td style=\"width: 49.1652%;border-style: solid;text-align: left;vertical-align: top\"><ul><li>Design and use a \u2018Update to the programme\u2019 page in handbook or on lecture slides in early sessions to demonstrate how programme has adapted in the light of feedback<\/li><li>Student representatives invited to Programme Steering Committee to give perspective on programme developments and responses to feedback<\/li><\/ul><\/td><\/tr><\/tbody><\/table><p><strong>What level are you currently working at?<\/strong><\/p><p><strong>What can you do to move to the next level?<\/strong><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-29762\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse29762\" aria-controls=\"collapse29762\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Continuing the conversation: UoR Examples<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse29762\" data-parent=\"#sp-ea-2976\" role=\"region\" aria-labelledby=\"ea-header-29762\"> <div class=\"ea-body\"><p>What are our colleagues doing? Examples from around the University of Reading<\/p><p>\u00a0<\/p><h2>Module &amp; Mid-Module Feedback<\/h2><style>#sp-ea-1349 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 500ms;}#sp-ea-1349.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #e2e2e2; }#sp-ea-1349.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #444;}#sp-ea-1349.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-1349.sp-easy-accordion>.sp-ea-single {background: #eee;}#sp-ea-1349.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1777270492\"><div id=\"sp-ea-1349\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-13490\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse13490\" aria-controls=\"collapse13490\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Biomedical Engineering<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse13490\" data-parent=\"#sp-ea-1349\" role=\"region\" aria-labelledby=\"ea-header-13490\"> <div class=\"ea-body\"><ul><li><strong>Continuing the Conversation with:\u00a0<\/strong>Module Evaluations<\/li><li><strong>What is being done:\u00a0<\/strong>The module convenor uses blackboard to post responses to student comments made in the Module Evaluation. Students are also e-mailed these responses directly.<\/li><li><strong>The impact of doing this:\u00a0<\/strong>Students have e-mailed the module convenor to express their appreciation for being kept informed.<\/li><li><strong>What was learned through this process:<\/strong>Responding openly demonstrates that we do actually read student comments and try to take them into account. It also allows for explanation of why various suggestions from students can\u2019t actually be undertaken.<\/li><\/ul><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-13491\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse13491\" aria-controls=\"collapse13491\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> English Literature<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse13491\" data-parent=\"#sp-ea-1349\" role=\"region\" aria-labelledby=\"ea-header-13491\"> <div class=\"ea-body\"><ul><li><strong>Continuing the Conversation with:\u00a0<\/strong>Module Evaluations<\/li><li><strong>What is being done:\u00a0<\/strong>Module convenors are required to respond to module evaluations on the module\u2019s Blackboard site for the following year. Module convenors also use the first lecture of the year to highlight any changes they have made in response to module evaluations; Welcome-Back sessions for part 2 &amp; 3 students are used as an opportunity to talk about student feedback and how it has been responded to; Termly \u2018Town Hall Meeting\u2019 for all English Lit undergraduates are used to inform students what we\u2019ve been asked about at SSP Groups and how we\u2019ve responded to their requests and comments; The \u2018Together we have\u2019 posters are used to summarize recent examples of student feedback being acted upon. They stay up over Spring and Summer terms.<\/li><\/ul><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-13492\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse13492\" aria-controls=\"collapse13492\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Pharmacy<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse13492\" data-parent=\"#sp-ea-1349\" role=\"region\" aria-labelledby=\"ea-header-13492\"> <div class=\"ea-body\"><ul><li><strong>Continuing the Conversation with:\u00a0<\/strong>Module Evaluations, Staff-Student Partnership Groups (SSP Groups)<\/li><li><strong>What is being done:\u00a0<\/strong>For the SSP Groups the Year Tutors meet with the student reps and arrange a brief session at the start of a lecture for the reps to report back the outcomes\/actions from the SSP Group meeting; Welcome week at the start of the academic year is used to discuss with students the actions undertaken as a result of module evaluations.<\/li><li><strong>The impact of doing this:\u00a0<\/strong>The Reps have indicated that students appreciate the efforts made to keep them informed of actions taken as a result of student feedback.<\/li><li><strong>What was learned through this process:\u00a0<\/strong>It is important to ensure continual dialogue between the Reps and the student body about what has been done in response to their feedback (whether it affects them directly, or the year below).<\/li><\/ul><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-13493\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse13493\" aria-controls=\"collapse13493\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Agriculture, Policy &amp; Development<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse13493\" data-parent=\"#sp-ea-1349\" role=\"region\" aria-labelledby=\"ea-header-13493\"> <div class=\"ea-body\"><ul><li><strong>Continuing the Conversation with:\u00a0<\/strong>Mid-module Evaluations<\/li><li><strong>What is being done:\u00a0<\/strong>Students complete at least three post-it notes in class; 1) things to keep 2) things to improve 3) things they need help with. Responses are collated into single document with the module convenor providing answers, making suggestions, and making changes where appropriate. This document is posted on Blackboard in a dedicate Module Evaluation tab and students in that module are sent an email to let them know where to find it.<\/li><li><strong>The impact of doing this:\u00a0<\/strong>Within a week of posting this document the majority of the students had read the responses and seemed happy with progress. No further queries were raised other than by students who had missed the initial exercise; The module convenor has also seen an increase in the number of students seeking help and support \u2013 something which had been encouraged in the feedback to students.<\/li><li><strong>What was learned through this process:\u00a0<\/strong>Not all students engaged with this activity; Students don\u2019t always know where to find things on Blackboard so it helped the module convenor identify any gaps and improve my labelling on BB to accommodate this; Module convenor has been able to provide additional reassurance to all students which will help with stress levels and help them to keep on track; Early turnaround of responses to students is appreciated.<\/li><\/ul><\/div><\/div><\/div><\/div><\/div><p>\u00a0<\/p><h2>Staff-Student Partnership Groups (SSP Groups)<\/h2><style>#sp-ea-1350 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 500ms;}#sp-ea-1350.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #e2e2e2; }#sp-ea-1350.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #444;}#sp-ea-1350.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-1350.sp-easy-accordion>.sp-ea-single {background: #eee;}#sp-ea-1350.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1777270492\"><div id=\"sp-ea-1350\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-13500\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse13500\" aria-controls=\"collapse13500\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Archaeology<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse13500\" data-parent=\"#sp-ea-1350\" role=\"region\" aria-labelledby=\"ea-header-13500\"> <div class=\"ea-body\"><ul><li><strong>Continuing the Conversation with:\u00a0<\/strong>Staff-Student Partnership Groups (SSP Groups)<\/li><li><strong>What is being done:\u00a0<\/strong>Meeting minutes include an \u201cActions\u201d table with a summary of progress on each action. This table is circulated to all Reps, tabled at each meeting and posted on Blackboard<\/li><li><strong>The impact of doing this:\u00a0<\/strong>The Actions Table signals a continuous process of listening and responding to student voice; There are positive comments (at departmental level) on the NSS that student concerns are being addressed.<\/li><li><strong>What was learned through this process:\u00a0<\/strong>It is critical to find a way of clearly conveying to students that their comments\u00a0are being acted on, as opposed to just doing so but with students not knowing about it!<\/li><\/ul><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-13501\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse13501\" aria-controls=\"collapse13501\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Pharmacy<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse13501\" data-parent=\"#sp-ea-1350\" role=\"region\" aria-labelledby=\"ea-header-13501\"> <div class=\"ea-body\"><ul><li><strong>Continuing the Conversation with:\u00a0<\/strong>Module Evaluations, Staff-Student Partnership Groups (SSP Groups)<\/li><li><strong>What is being done:\u00a0<\/strong>For the SSP Group meeting the Year Tutors meet with the Student Reps and arrange a brief session at the start of a lecture for the Reps to report back the outcomes\/actions from the SSP Group meeting; Welcome week at the start of the academic year is used to discuss with students the actions undertaken as a result of module evaluations.<\/li><li><strong>The impact of doing this:\u00a0<\/strong>The Reps have indicated that students appreciate the efforts made to keep them informed of actions taken as a result of student feedback.<\/li><li><strong>What was learned through this process:\u00a0<\/strong>It is important to ensure continual dialogue between the Reps and the student body about what has been done in response to their feedback (whether it affects them directly, or the year below).<\/li><\/ul><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-13502\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse13502\" aria-controls=\"collapse13502\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Architecture<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse13502\" data-parent=\"#sp-ea-1350\" role=\"region\" aria-labelledby=\"ea-header-13502\"> <div class=\"ea-body\"><ul><li><strong>Continuing the Conversation with:\u00a0<\/strong>Staff-Student Partnership Groups (SSP Groups)<\/li><li><strong>What is being done:\u00a0<\/strong>There is a careful grading of urgency and priorities arising out of each SSP Group meeting; Year groups are given quick responses to key issues.<\/li><li><strong>The impact of doing this:\u00a0<\/strong>There is a general feeling of trust from students to how the school responds.<\/li><li><strong>What was learned through this process:\u00a0<\/strong>The studio system in architecture facilitates easy contact with key students to provide informal feedback and to clarify any queries raised at SSP Groups.<\/li><\/ul><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-13503\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse13503\" aria-controls=\"collapse13503\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Construction Management<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse13503\" data-parent=\"#sp-ea-1350\" role=\"region\" aria-labelledby=\"ea-header-13503\"> <div class=\"ea-body\"><ul><li><strong>Continuing the Conversation with:\u00a0<\/strong>Staff-Student Partnership Groups (SSP Groups)<\/li><li><strong>What is being done:\u00a0<\/strong>Students requested through the spring term SSP Groups of the 2017-2018 academic year, more consistency in the days and deadlines for assignment submissions. Working with the students and the T&amp;L Team at the support centre, it was agreed on Tuesday to Thursday submissions for all modules with a 12noon deadline. This was rolled out at the beginning of the 2018-19 academic year and it has now become standard practice.<\/li><li><strong>The impact of doing this:\u00a0<\/strong>The agreed submission days and times resulted in more consistency across the board for students and staff.<\/li><li><strong>What was learned through this process:\u00a0<\/strong>Acting on student feedback does not always have direct impact on those students who provided it i.e. changes may only apply to succeeding cohorts. Therefore constant evaluation is important.<\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<p>&nbsp;<\/p>\n<p><strong>References<\/strong><\/p>\n<ul>\n<li>Cook-Sather, A.,\u00a0Bovill, C., &amp; Felten, P. (2014).\u00a0<em>Engaging students as partners in learning and\u00a0<\/em><em>teaching: A guide for faculty<\/em>. Jossey-Bass, San Francisco<\/li>\n<li>Shah,M.,\u00a0Cheng,M., Fitzgerald, R. (2017).\u00a0<em>Closing the Loop on Student Feedback: The case of Australian and Scottish Universities<\/em>. Higher Education 74(1) Springer, Dordrecht<\/li>\n<li>Spiller,D. (2011)\u00a0<em>Student evaluations: do lecturers value them and use them to engage with student learning needs?<\/em>\u00a0 Conference paper accessed 20\/11\/19 from\u00a0<a href=\"http:\/\/usir.salford.ac.uk\/16999\/\">http:\/\/usir.salford.ac.uk\/16999\/<\/a>\u00a0on 20\/11\/2019<\/li>\n<li>Tschirhart, C., &amp; Pratt-Adams, S.D. (2019).\u00a0<em>Closing the loops: An evaluation of student-led module feedback at one UK higher education institution<\/em>,\u00a0International Journal for Students as Partners, 3(2).<\/li>\n<\/ul>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Closing the feedback loop Responding to student feedback, or \u2018closing the feedback loop\u2019, is an important process that demonstrates that student opinions and experiences of teaching &amp; learning are valued. Improved communications around feedback will help to build students\u2019 sense of belonging to the academic community, which can also lead to improved student engagement and [&hellip;]<\/p>\n","protected":false},"author":85,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"jetpack_post_was_ever_published":false,"_links_to":"","_links_to_target":""},"acf":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/PbcJTb-jH","_links":{"self":[{"href":"https:\/\/sites.reading.ac.uk\/curriculum-framework\/wp-json\/wp\/v2\/pages\/1221"}],"collection":[{"href":"https:\/\/sites.reading.ac.uk\/curriculum-framework\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sites.reading.ac.uk\/curriculum-framework\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sites.reading.ac.uk\/curriculum-framework\/wp-json\/wp\/v2\/users\/85"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.reading.ac.uk\/curriculum-framework\/wp-json\/wp\/v2\/comments?post=1221"}],"version-history":[{"count":6,"href":"https:\/\/sites.reading.ac.uk\/curriculum-framework\/wp-json\/wp\/v2\/pages\/1221\/revisions"}],"predecessor-version":[{"id":2987,"href":"https:\/\/sites.reading.ac.uk\/curriculum-framework\/wp-json\/wp\/v2\/pages\/1221\/revisions\/2987"}],"wp:attachment":[{"href":"https:\/\/sites.reading.ac.uk\/curriculum-framework\/wp-json\/wp\/v2\/media?parent=1221"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}