{"id":10669,"date":"2025-06-25T10:34:01","date_gmt":"2025-06-25T10:34:01","guid":{"rendered":"https:\/\/sites.reading.ac.uk\/dts-hub\/?page_id=10669"},"modified":"2026-04-23T09:47:58","modified_gmt":"2026-04-23T09:47:58","slug":"new-student-hub-2","status":"publish","type":"page","link":"https:\/\/sites.reading.ac.uk\/dts-hub\/","title":{"rendered":"new student hub 2"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10669\" class=\"elementor elementor-10669\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2ab26708 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2ab26708\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3c8059ca\" data-id=\"3c8059ca\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-3218f345 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3218f345\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-5028c5dd\" data-id=\"5028c5dd\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-714329e5 elementor-widget elementor-widget-heading\" data-id=\"714329e5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p class=\"elementor-heading-title elementor-size-default\">\"What IT Services do I need?\"<\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6053516d elementor-widget elementor-widget-heading\" data-id=\"6053516d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">DTS Student Hub<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1120c3ab elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"1120c3ab\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-desktop\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a538316 elementor-widget elementor-widget-text-editor\" data-id=\"5a538316\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p>A page dedicated to helping new students get the essential IT services from DTS.<\/p><p>Click the buttons under each section to be taken to the relevant DTS webpage.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1934cdd4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1934cdd4\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7d3e02cc\" data-id=\"7d3e02cc\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6443093c elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"6443093c\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d00b8b7 elementor-widget elementor-widget-heading\" data-id=\"5d00b8b7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Essential DTS Services<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-522d6c65 elementor-widget elementor-widget-spacer\" data-id=\"522d6c65\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-74334580 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"74334580\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-381d7aec\" data-id=\"381d7aec\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c8d33bb elementor-widget elementor-widget-heading\" data-id=\"c8d33bb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Enrolment and Username<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b86a32f elementor-widget elementor-widget-text-editor\" data-id=\"1b86a32f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p>The University asks every student to complete an <strong>enrolment<\/strong> process, during which you can confirm or correct your personal details, your academic details and your fee payment details.<\/p><p>After you have completed enrollment you will be given your University<strong> username<\/strong>. You will need your username to access important digital services like Wi-Fi, Email and Printing.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59dc9c70 elementor-widget elementor-widget-button\" data-id=\"59dc9c70\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a href=\"https:\/\/www.reading.ac.uk\/essentials\/Welcome\/enrolment\" class=\"elementor-button-link elementor-button elementor-size-sm\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-left\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-angle-double-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Enrolment<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cff0c4f elementor-widget elementor-widget-text-editor\" data-id=\"cff0c4f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p><strong>How do I reset my password?<\/strong><\/p><p>Click the link below to be taken to the DTS webpage on resetting and changing your password where you will find step by step instructions accompanied by helpful images to assist you along the way.<\/p><p><a href=\"https:\/\/www.reading.ac.uk\/digital-technology-services\/home\/password-reset\"><span style=\"text-decoration: underline\">How to reset your password<\/span><\/a>.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd90bea elementor-widget elementor-widget-text-editor\" data-id=\"dd90bea\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p><strong>How do I create a strong and secure password<\/strong><\/p><p>Passwords are the keys that open the doors to your own and your organisation&#8217;s information and should be treated with care.<\/p><p>Click the link below to learn more on creating a strong and secure password.<\/p><p><span style=\"text-decoration: underline\"><a href=\"https:\/\/www.reading.ac.uk\/digital-technology-services\/cyber-security\/passwords\">How to create a strong password<\/a>.<\/span><\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-56058864\" data-id=\"56058864\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9e4d8d4 elementor-widget elementor-widget-heading\" data-id=\"9e4d8d4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/sites.reading.ac.uk\/it-hub\/onedrive\/\">Multi Factor Authentication<\/a><\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-316d5184 elementor-widget elementor-widget-text-editor\" data-id=\"316d5184\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p>You will be asked to complete a Multi-Factor Authentication (MFA) before you can use many of our apps and services, including &#8216;Me@Reading&#8217; and &#8216;Microsoft 365&#8217; apps.\u00a0<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ee8a37f elementor-widget elementor-widget-button\" data-id=\"2ee8a37f\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a href=\"https:\/\/www.reading.ac.uk\/digital-technology-services\/remote-services-access\/remote-services-access-guide\" class=\"elementor-button-link elementor-button elementor-size-sm\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-left\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-angle-double-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"elementor-button-text\">MFA<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e2c175e elementor-widget elementor-widget-text-editor\" data-id=\"e2c175e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p><strong>Why do I need MFA?<\/strong><\/p><p>Most University\u00a0<a href=\"https:\/\/www.reading.ac.uk\/digital-technology-services\/remote-services-access\"><u>internal services<\/u><\/a>\u00a0now require additional security verification via Multi Factor Authentication to access them. This page guides you through setting up the Multi Factor Authentication (MFA), using Microsoft Authenticator, to access these services.<\/p><p>There are two ways of setting up MFA, using the mobile Authenticator app or your mobile telephone (via text message or an automated phone call).\u00a0<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-196badc9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"196badc9\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4b9e3f9c\" data-id=\"4b9e3f9c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1aa89a21 elementor-widget elementor-widget-heading\" data-id=\"1aa89a21\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Wi-Fi<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1bad6e75 elementor-widget elementor-widget-text-editor\" data-id=\"1bad6e75\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p>The Wi-Fi at the University is called &#8216;<strong>eduroam<\/strong>&#8216;, click the button below to be guided through the process of connecting.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-73238a3d elementor-widget elementor-widget-button\" data-id=\"73238a3d\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a href=\"https:\/\/www.reading.ac.uk\/digital-technology-services\/wifi\" class=\"elementor-button-link elementor-button elementor-size-sm\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-left\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-angle-double-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Wi-Fi<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6368b1 elementor-widget elementor-widget-text-editor\" data-id=\"c6368b1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p><strong>&#8216;geteduroam&#8217; app<\/strong><\/p><p>For first time connections, you can also use the new &#8220;geteduroam&#8221; app. Click the links below to be taken to the relevant page for your device.<\/p><ul><li><span style=\"text-decoration: underline\"><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=app.eduroam.geteduroam\" target=\"_blank\" rel=\"noopener noreferrer\">Android<\/a><\/span><\/li><li><span style=\"text-decoration: underline\"><a href=\"https:\/\/apps.apple.com\/no\/app\/geteduroam\/id1504076137\" target=\"_blank\" rel=\"noopener noreferrer\">iOS\/iPadOS<\/a><\/span><\/li><li><span style=\"text-decoration: underline\"><a href=\"https:\/\/dl.eduroam.app\/windows\/x86_64\/geteduroam.exe\" target=\"_blank\" rel=\"noopener noreferrer\">Windows<\/a><\/span><\/li><\/ul><p>All you need to do is select your institution and supply your credentials, the app does everything else.\u00a0<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-28432455\" data-id=\"28432455\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-33bf5bb0 elementor-widget elementor-widget-heading\" data-id=\"33bf5bb0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Printing<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c328714 elementor-widget elementor-widget-text-editor\" data-id=\"1c328714\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p><span data-teams=\"true\">Multifunctional devices (MFD) which can print, copy or scan are available around campus. Send your printing from any PC and pick it up on any MFD across campus by logging in using your Campus Card.<\/span><\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66c3e623 elementor-widget elementor-widget-button\" data-id=\"66c3e623\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a href=\"https:\/\/www.reading.ac.uk\/digital-technology-services\/it-help-and-support\/more-help-scanning-printing-storing\" class=\"elementor-button-link elementor-button elementor-size-sm\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-left\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-angle-double-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Printing<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4661102 elementor-widget elementor-widget-text-editor\" data-id=\"4661102\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p><strong>How is printing and copying paid for?<\/strong><\/p><p>Students pay for printing and copying via their Campus Card account.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-196cd73 elementor-widget elementor-widget-text-editor\" data-id=\"196cd73\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p><strong>How does scanning work?<\/strong><\/p><p>Documents can be scanned and emailed to your University email address. After logging in an MPS device, press the <span class=\"bold\">Scan<\/span>\u00a0button to get the scanning options.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2ada866e elementor-section-content-middle elementor-section-height-min-height elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"2ada866e\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-648210ab\" data-id=\"648210ab\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-40ff6118 elementor-widget elementor-widget-heading\" data-id=\"40ff6118\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Need to speak to someone?<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7deff1ce elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"7deff1ce\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-people-arrows\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16eb4fe elementor-widget elementor-widget-heading\" data-id=\"16eb4fe\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.reading.ac.uk\/digital-technology-services\/it-help-and-support\/contact-dts\">Visit the IT Service Counter on the 1st floor of the Library.<\/a><\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-101c2678 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"101c2678\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7c641708\" data-id=\"7c641708\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-30c2e273 elementor-widget elementor-widget-heading\" data-id=\"30c2e273\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Microsoft 365<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-386c9122 elementor-widget elementor-widget-text-editor\" data-id=\"386c9122\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p>Microsoft&#8217;s 365 suite (previously Office 365) combines email, calendar, OneDrive file storage, Office Online apps and Microsoft Teams. Microsoft 365 is provided to help you collaborate on work with colleagues and work partners.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12df297 elementor-widget elementor-widget-button\" data-id=\"12df297\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a href=\"https:\/\/www.reading.ac.uk\/digital-technology-services\/service-catalogue\/office-365\" class=\"elementor-button-link elementor-button elementor-size-sm\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-left\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-angle-double-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Microsoft 365<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ddddd8 elementor-widget elementor-widget-text-editor\" data-id=\"0ddddd8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p><strong>Email &amp; Calendaring<\/strong><\/p><ul><li>100GB storage<\/li><li>Available online or via Outlook (other email clients are available)<\/li><\/ul>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8766aa0 elementor-widget elementor-widget-text-editor\" data-id=\"8766aa0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p><strong>OneDrive<\/strong><\/p><ul><li>2TB storage.\u00a0<\/li><li>Ability to share files\/folders with others. Be mindful that any documents shared will need to be moved should the owner of the document leave.<\/li><li>Note: Ensure there are no contractual restrictions on use of Cloud Storage for the work you wish to store in One Drive. Please read the University of Reading&#8217;s\u00a0<a href=\"https:\/\/www.reading.ac.uk\/digital-technology-services\/-\/media\/project\/functions\/digital-technology-services\/documents\/data-security-one-drive-imps-mar-2017.pdf?la=en&amp;hash=36CF7C27918BD6DBCD2BE700B6FFC012\"><span style=\"text-decoration: underline\">usage requirements<\/span><\/a>\u00a0regarding OneDrive.<\/li><\/ul>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74d9240 elementor-widget elementor-widget-text-editor\" data-id=\"74d9240\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p><strong>Teams<\/strong><\/p><ul><li>250TB storage per Team<\/li><li>Instant messaging<\/li><li>Online meetings<\/li><li>Document collaboration<\/li><\/ul>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc39263 elementor-widget elementor-widget-text-editor\" data-id=\"bc39263\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p><strong>Other services<\/strong><\/p><ul><li>Office applications (such as Word, PowerPoint, Excel) online<\/li><li>Installation of full versions on personally owned PCs\/Laptops, Tablets and Phones (up to five installations per device type). See box for details.<\/li><li>Integration with OneDrive for Business<\/li><\/ul>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-398c2c83\" data-id=\"398c2c83\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dc1dc88 elementor-widget elementor-widget-heading\" data-id=\"dc1dc88\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">AppsAnywhere<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c651aca elementor-widget elementor-widget-text-editor\" data-id=\"2c651aca\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p>AppsAnywhere provides access to curriculum <strong>software<\/strong> such as ArcGIS, EndNote, Matlab, Mendeley, Nvivo, SPSS and Stata. It also hosts Group Manager, and Virtual Desktop environments which Mac devices can connect to and stream from.\u00a0\u00a0<\/p><p>The service provides around 180 <strong>applications<\/strong> used for teaching, with most apps also being available on personal devices as well as University devices.\u00a0 Availability of applications depends on factors like licensing restrictions, device type, operating system and location.\u00a0 You will see different apps automatically available\\unavailable depending on whether you \\ your device meet the app requirements to be able to use it.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a9df40a elementor-widget elementor-widget-button\" data-id=\"6a9df40a\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a href=\"https:\/\/www.reading.ac.uk\/digital-technology-services\/apps-anywhere\" class=\"elementor-button-link elementor-button elementor-size-sm\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-left\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-angle-double-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"elementor-button-text\">AppsAnywhere<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-77c9b80f elementor-widget elementor-widget-spacer\" data-id=\"77c9b80f\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7fb467d7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7fb467d7\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wide\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-26a612e\" data-id=\"26a612e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3780701e elementor-widget elementor-widget-heading\" data-id=\"3780701e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Lapsafe<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e110a2e elementor-widget elementor-widget-text-editor\" data-id=\"1e110a2e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p>Students can\u00a0borrow laptops\u00a0from the\u00a0<span class=\"NormalTextRun SCXW54085824 BCX0\">self-service <\/span><span class=\"NormalTextRun SCXW54085824 BCX0\">LapSafe<\/span><span class=\"NormalTextRun SCXW54085824 BCX0\"> lockers in Whiteknights Library. <\/span><span class=\"NormalTextRun SCXW54085824 BCX0\">The process is quick and simple<\/span><span class=\"NormalTextRun SCXW54085824 BCX0\">,<\/span><span class=\"NormalTextRun SCXW54085824 BCX0\"> allowing easier access for students to borrow<\/span><span class=\"NormalTextRun SCXW54085824 BCX0\">\u00a0<\/span><span class=\"NormalTextRun SCXW54085824 BCX0\">laptops<\/span><span class=\"NormalTextRun SCXW54085824 BCX0\"> for a short term for University work.<\/span><\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e8a1b43 elementor-widget elementor-widget-button\" data-id=\"e8a1b43\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a href=\"https:\/\/www.reading.ac.uk\/digital-technology-services\/facilities-index\/borrowing-a-laptop\" class=\"elementor-button-link elementor-button elementor-size-sm\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-left\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-angle-double-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Lapsafe<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0c710ba elementor-widget elementor-widget-text-editor\" data-id=\"0c710ba\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p><strong>What do I need to borrow a laptop?<\/strong><\/p><p>The lockers are self-service, you do not need to contact the IT Service Desk. In order to borrow a laptop, all you will need is:<\/p><ol><li>Your student Campus Card<\/li><li>Your Campus Card PIN<\/li><\/ol><p>You can find your Campus Card PIN by logging into your account at:<\/p><p><span style=\"text-decoration: underline\"><a href=\"https:\/\/cardfinance.reading.ac.uk\">The Student card finance webpage<\/a><\/span>.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-81f4a6c\" data-id=\"81f4a6c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-54c623f6 elementor-widget elementor-widget-heading\" data-id=\"54c623f6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">PC Labs\/University Computers<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38caccb9 elementor-widget elementor-widget-text-editor\" data-id=\"38caccb9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p>The bookable PC Lab facilities on campus are available to all University members for teaching and open access use. Computing facilities in Whiteknights Library can be used by anyone with a valid University of Reading username and password.\u00a0<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1be5a5e5 elementor-widget elementor-widget-button\" data-id=\"1be5a5e5\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a href=\"https:\/\/www.reading.ac.uk\/digital-technology-services\/facilities-index\/university-pc-facilities-managed-by-it\" class=\"elementor-button-link elementor-button elementor-size-sm\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-left\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-angle-double-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"elementor-button-text\">PC Labs\/University Computers<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12faae30 elementor-widget elementor-widget-spacer\" data-id=\"12faae30\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b0741ae elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b0741ae\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wide\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7773709\" data-id=\"7773709\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e9ff33b elementor-widget elementor-widget-heading\" data-id=\"e9ff33b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Guidance for buying a personal laptop for University use<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-89a4cd9 elementor-widget elementor-widget-text-editor\" data-id=\"89a4cd9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<div data-ogsc=\"rgb(0, 0, 0)\"><strong>What should I get?<\/strong><\/div><div data-ogsc=\"rgb(0, 0, 0)\">\u00a0<\/div><div class=\"x_elementToProof\" data-ogsc=\"rgb(0, 0, 0)\">Either a Windows or Mac device is fine. We don\u2019t recommend Chromebook or other netbooks, or an iPad as your only device because they usually can\u2019t run the software required for many degree programmes.\u00a0<\/div><div class=\"x_elementToProof\" data-ogsc=\"rgb(0, 0, 0)\">Whatever you buy, make sure it has a built-in webcam and microphone so you can participate in any online sessions. You will also need a good capacity battery that will give you ideally a whole day\u2019s usage, and Wi-Fi connectivity so you can use our free Eduroam network.<\/div><div class=\"x_elementToProof\" data-ogsc=\"rgb(0, 0, 0)\">Some courses ask you to download specific software which may be more resource-intensive. We recommend contacting your new School to see if they have device specifications for your course.<\/div><div data-ogsc=\"rgb(0, 0, 0)\">\u00a0<\/div><div id=\"x_recommended-specifications\" class=\"x_elementToProof\"><div class=\"x_elementToProof\" data-ogsc=\"rgb(0, 0, 0)\"><strong>Recommended specifications<\/strong><\/div><div data-ogsc=\"rgb(0, 0, 0)\">\u00a0<\/div><\/div><div class=\"x_elementToProof\" data-ogsc=\"rgb(0, 0, 0)\"><em><b data-ogsc=\"\">Windows<\/b><\/em><\/div><div class=\"x_elementToProof\" data-ogsc=\"rgb(0, 0, 0)\">Minimum OS: Windows 11 23H2 Build (latest preferred)<\/div><div class=\"x_elementToProof\" data-ogsc=\"rgb(0, 0, 0)\">Processor Intel i5 or i7 \/ AMD Ryzen 5 or 7 or equivalent; RAM 8GB \/ 16GB; Storage (SSD) 256GB \/ 512GB<\/div><div class=\"x_elementToProof\" data-ogsc=\"rgb(0, 0, 0)\"><em><b data-ogsc=\"\">Mac<\/b><\/em><\/div><div class=\"x_elementToProof\" data-ogsc=\"rgb(0, 0, 0)\">Minimum OS: MacOS 14.4 Sonoma\u00a0 (latest preferred)<\/div><div class=\"x_elementToProof\" data-ogsc=\"rgb(0, 0, 0)\">Processor M3 series; RAM 8GB \/ 16GB; Storage (SSD) 256GB \/ 512GB<\/div><div id=\"x_student-discounts\" class=\"x_elementToProof\"><div data-ogsc=\"rgb(0, 0, 0)\">\u00a0<\/div><div class=\"x_elementToProof\" data-ogsc=\"rgb(0, 0, 0)\"><strong>Student discounts<\/strong><\/div><\/div><div data-ogsc=\"rgb(0, 0, 0)\">\u00a0<\/div><div class=\"x_elementToProof\" data-ogsc=\"rgb(0, 0, 0)\">Student discounts are available from many suppliers, and we encourage you to shop around to get the best deal for you. Some sites to check: <a id=\"OWAe1d31650-3046-12c0-6d89-24f95c588305\" class=\"x_OWAAutoLink\" title=\"https:\/\/www.apple.com\/uk-edu\/store\" href=\"https:\/\/www.apple.com\/uk-edu\/store\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\" data-linkindex=\"4\" data-ogsc=\"rgb(12, 121, 154)\"><b data-ogsc=\"\"><u data-ogsc=\"\">Apple Education,<\/u><\/b><\/a><b data-ogsc=\"\"> <\/b><a id=\"OWA1cd34c16-6ed9-7468-31a8-44ccd2085633\" class=\"x_OWAAutoLink\" title=\"https:\/\/www.myunidays.com\/GB\/en-GB\/category\/all-technology_laptops-and-tablets\" href=\"https:\/\/www.myunidays.com\/GB\/en-GB\/categories\/technology_laptops-tablets\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\" data-linkindex=\"5\" data-ogsc=\"rgb(12, 121, 154)\"><b data-ogsc=\"\"><u data-ogsc=\"\">Unidays<\/u><\/b><\/a><b data-ogsc=\"\">, <\/b><a id=\"OWA5f9c17a9-4976-64fc-11b0-a444658bde9d\" class=\"x_OWAAutoLink\" title=\"https:\/\/store.hp.com\/UKStore\/Merch\/Default.aspx\" href=\"https:\/\/store.hp.com\/UKStore\/Merch\/Default.aspx\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\" data-linkindex=\"6\" data-ogsc=\"rgb(12, 121, 154)\"><b data-ogsc=\"\"><u data-ogsc=\"\">HP\u00a0store<\/u><\/b><\/a><b data-ogsc=\"\">,\u200b \u200b\u200b\u200b<\/b><a id=\"OWAe7f8acb8-1db1-c6ba-911c-c168b8001272\" class=\"x_OWAAutoLink\" title=\"http:\/\/hp.com\/uk\/students\" href=\"http:\/\/hp.com\/uk\/students\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\" data-linkindex=\"7\" data-ogsc=\"rgb(12, 121, 154)\"><b data-ogsc=\"\"><u data-ogsc=\"\">HP students<\/u><\/b><\/a><b data-ogsc=\"\">,\u00a0 \u200b\u200b\u200b\u200b<\/b><a id=\"OWAf4c6e25b-7461-4a77-8ed8-6c5b361413dc\" class=\"x_OWAAutoLink\" title=\"https:\/\/www.lenovo.com\/gb\/en\/discount-programs\/\" href=\"https:\/\/www.lenovo.com\/gb\/en\/discount-programs\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\" data-linkindex=\"8\" data-ogsc=\"rgb(12, 121, 154)\"><b data-ogsc=\"\"><u data-ogsc=\"\">Lenovo\u00a0deals<\/u><\/b><\/a><b data-ogsc=\"\">, <\/b><a id=\"OWAa1c4989d-9769-697e-600f-7bbadf4ac881\" class=\"x_OWAAutoLink\" title=\"https:\/\/www.dell.com\/en-uk\/shop\/dell-advantage\/cp\/students\" href=\"https:\/\/www.dell.com\/en-uk\/shop\/dell-advantage\/cp\/students\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\" data-linkindex=\"9\" data-ogsc=\"rgb(12, 121, 154)\"><b data-ogsc=\"\"><u data-ogsc=\"\">Dell advantage (students)<\/u><\/b><\/a><b data-ogsc=\"\">. <\/b>Places such as John Lewis and Currys also have &#8220;end of line&#8221; sales where you can pick up a reduced price laptop.<\/div><div data-ogsc=\"rgb(0, 0, 0)\">\u00a0<\/div><div class=\"x_elementToProof\" data-ogsc=\"rgb(0, 0, 0)\">Because there are many places offering discounts and refurbished models, the University does not offer refurbished\/reduced price options for students.<\/div><div class=\"x_elementToProof\" data-ogsc=\"rgb(0, 0, 0)\">\u00a0<\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-130ed3c8 elementor-section-content-middle elementor-section-height-min-height elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"130ed3c8\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6b5cf227\" data-id=\"6b5cf227\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4014f567 elementor-widget elementor-widget-heading\" data-id=\"4014f567\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Is the service I want up and running?<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-288066f8 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"288066f8\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"far fa-check-circle\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d6b5880 elementor-widget elementor-widget-heading\" data-id=\"6d6b5880\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/itsstatus.reading.ac.uk\/\">Click here to see current service status on the DTS Status Hub.<\/a><\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1aa8996b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1aa8996b\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3b840598\" data-id=\"3b840598\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-37c9b58e elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"37c9b58e\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-25a6e33a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"25a6e33a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-3b466971\" data-id=\"3b466971\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6669293c elementor-widget elementor-widget-heading\" data-id=\"6669293c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Need Help or Support?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fe4257f elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"fe4257f\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-hand-holding-heart\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-22251e89 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"22251e89\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wide\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-58d9acc3\" data-id=\"58d9acc3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-26ed66ef elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"26ed66ef\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1875e297 elementor-widget elementor-widget-heading\" data-id=\"1875e297\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Contact Us<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-688bf7bc elementor-widget elementor-widget-text-editor\" data-id=\"688bf7bc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p>The<strong>\u00a0IT Service Desk<\/strong>\u00a0is the first point of contact for all IT fault reports and service requests.\u00a0Support is available in several ways:\u00a0<\/p><ul><li>Online through the\u00a0<a href=\"https:\/\/uor.topdesk.net\/\">IT Self Service Portal<\/a><\/li><li>Telephone\u00a00118 378 6262.<\/li><li>Emailing\u00a0<a href=\"mailto:dts@reading.ac.uk\"><u>dts@reading.ac.uk<\/u><\/a>.<\/li><\/ul><p>Answers to many common questions and detailed self-help documents can be found via searching the\u00a0<a href=\"https:\/\/uor.topdesk.net\/tas\/public\/ssp\/content\/page\/knowledgebase?from=e81f63ba-0e04-47d7-ba4b-26066e4ad35b\"><u>Knowledge Base<\/u><\/a>\u00a0within the IT Self Service Portal<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20aae884 elementor-widget elementor-widget-button\" data-id=\"20aae884\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a href=\"https:\/\/www.reading.ac.uk\/digital-technology-services\/it-help-and-support\/contact-dts\" class=\"elementor-button-link elementor-button elementor-size-sm\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-left\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-angle-double-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact Us<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-63ac9af4\" data-id=\"63ac9af4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a562dcb elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"a562dcb\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34a1fc2a elementor-widget elementor-widget-heading\" data-id=\"34a1fc2a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Come and see us<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34f2f586 elementor-widget elementor-widget-text-editor\" data-id=\"34f2f586\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p>In person, you can visit the IT Service Counter on the first floor of the main Whiteknights Library.<\/p><ul><li>Monday to Friday:\u00a008:00 &#8211; 17:00 (08:30-17:00 vacation)<\/li><li>Weekends: 09:00 &#8211; 17:00 (closed vacation)<\/li><\/ul>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-50a91a23 elementor-widget elementor-widget-button\" data-id=\"50a91a23\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a href=\"https:\/\/www.reading.ac.uk\/digital-technology-services\/it-help-and-support\/contact-dts\" class=\"elementor-button-link elementor-button elementor-size-sm\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-left\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-angle-double-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact Us<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7e36484f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7e36484f\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7889c90f\" data-id=\"7889c90f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-32491580 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"32491580\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7ed05637 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7ed05637\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wide\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-124b58d2\" data-id=\"124b58d2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-2bef0c5c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2bef0c5c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-3b3c5a3c\" data-id=\"3b3c5a3c\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3d13273 elementor-widget elementor-widget-heading\" data-id=\"3d13273\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Common FAQs<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46d380db elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"46d380db\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"far fa-question-circle\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b3daaab elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"2b3daaab\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-179ee03 elementor-widget elementor-widget-heading\" data-id=\"179ee03\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">How do I find out about using Blackboard and other learning technology?<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-869c5e5 elementor-widget elementor-widget-text-editor\" data-id=\"869c5e5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p>Visit the TEL webpage on\u00a0<span style=\"text-decoration: underline\"><a style=\"background-color: #ffffff;letter-spacing: 0em\" title=\"https:\/\/sites.reading.ac.uk\/tel-support-students\/\" href=\"https:\/\/sites.reading.ac.uk\/tel-support-students\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Link TEL Support for Students - Technology Enhanced Learning Support for Students\">TEL Support for Students &#8211; Technology Enhanced Learning Support for Students<\/a><\/span> for more information.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ddadfd elementor-widget elementor-widget-heading\" data-id=\"0ddadfd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">How do I set up a wired connection in a Halls of Residence?<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0aa2e13 elementor-widget elementor-widget-text-editor\" data-id=\"0aa2e13\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p><span data-teams=\"true\">Info on who students should contact for support (Glide):<\/span><\/p><ul><li><span style=\"text-decoration: underline\"><a href=\"https:\/\/www.reading.ac.uk\/essentials\/accommodation\/university-accommodation\/catering-and-our-services\/internet-and-tv-licences\">Online<\/a><\/span><\/li><li><span data-teams=\"true\">Email: studentsupport@glide.co.uk<br \/><\/span><\/li><li><span data-teams=\"true\">Phone: 0333 123 0115<\/span><\/li><\/ul>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ef316d elementor-widget elementor-widget-heading\" data-id=\"3ef316d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">How do I get a hardship laptop loan?<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-701c103 elementor-widget elementor-widget-text-editor\" data-id=\"701c103\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p><span data-teams=\"true\">Students apply via DAS or the Student Financial Support Team. Once approved, they collect the device from DTS at the Library Counter, with help setting up. Short-term laptops are available from LapSafe lockers.<\/span><\/p><ul><li>DAS: disability@reading.ac.uk | 0118 378 4202 (Mon\u2013Fri, 10:00\u201316:00)<\/li><li>Hardship: studentfunding@reading.ac.uk | 0118 378 5555<\/li><li><span style=\"text-decoration: underline\"><a href=\"https:\/\/www.reading.ac.uk\/essentials\/support-and-wellbeing\/disability\/disability-advisory-service\">DAS website<\/a><\/span><\/li><li><span style=\"text-decoration: underline\"><a href=\"https:\/\/www.reading.ac.uk\/essentials\/money_matters\/Advice\/Your-Student-Financial-Support-Team\">Financial Support website<\/a><\/span>\u00a0<\/li><\/ul>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b3161f1 elementor-widget elementor-widget-heading\" data-id=\"b3161f1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">How do I get support when the Service Desk is closed?<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d8945c6 elementor-widget elementor-widget-text-editor\" data-id=\"d8945c6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<ul><li><span data-teams=\"true\">IT support is available 6 p.m. \u2013 8 a.m., including weekends and holidays. The contact is still the same as the usual DTS line.<\/span><\/li><li>Telephone\u00a0<span class=\"bold\">6262\u00a0<\/span>from any internal phone, or Teams. If you are on a mobile or calling externally, please dial 0118 378 6262.<\/li><\/ul>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5855388 elementor-widget elementor-widget-heading\" data-id=\"5855388\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Can I connect my laptop to the Library monitors?<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-97ba462 elementor-widget elementor-widget-text-editor\" data-id=\"97ba462\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p>Use the hub monitors with a device using the USB-C cable. These monitors also provide 60 watt power delivery via the USB C cable to compatible device.<\/p><p><strong>Windows display settings:<\/strong> Start menu &gt; Settings &gt; System &gt; Display<br \/><strong>Mac display settings:<\/strong> Apple menu &gt; System Preferences &gt; Displays<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b5962f elementor-widget elementor-widget-heading\" data-id=\"2b5962f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">How do I stay safe when using Digital Services?<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8634e36 elementor-widget elementor-widget-text-editor\" data-id=\"8634e36\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p>IT security breaches can be extremely costly in reputation, financial loss, lost business productivity and unavailability of IT services.<\/p><p>DTS\u00a0have a suite of technologies and measures to counter both internal and external cyber threats &#8211; but we all have a part to play in reducing the risk and impact of cyber-attacks.<\/p><p>Learn more about Cyber Security on the <a href=\"https:\/\/www.reading.ac.uk\/digital-technology-services\/cyber-security\"><span style=\"text-decoration: underline\">DTS Cyber Security webpages<\/span><\/a>.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2027921 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"2027921\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>&#8220;What IT Services do I need?&#8221; DTS Student Hub A page dedicated to helping new students get the essential IT services from DTS. Click the buttons under each section to be taken to the relevant DTS webpage. Essential DTS Services Enrolment and Username The University asks every student to complete an enrolment process, during which &hellip;<\/p>\n","protected":false},"author":73,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0},"_links":{"self":[{"href":"https:\/\/sites.reading.ac.uk\/dts-hub\/wp-json\/wp\/v2\/pages\/10669"}],"collection":[{"href":"https:\/\/sites.reading.ac.uk\/dts-hub\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sites.reading.ac.uk\/dts-hub\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sites.reading.ac.uk\/dts-hub\/wp-json\/wp\/v2\/users\/73"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.reading.ac.uk\/dts-hub\/wp-json\/wp\/v2\/comments?post=10669"}],"version-history":[{"count":5,"href":"https:\/\/sites.reading.ac.uk\/dts-hub\/wp-json\/wp\/v2\/pages\/10669\/revisions"}],"predecessor-version":[{"id":10822,"href":"https:\/\/sites.reading.ac.uk\/dts-hub\/wp-json\/wp\/v2\/pages\/10669\/revisions\/10822"}],"wp:attachment":[{"href":"https:\/\/sites.reading.ac.uk\/dts-hub\/wp-json\/wp\/v2\/media?parent=10669"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}