Contact Support
We’re here for you – University Support gives a safe and welcoming place where you can reach out for help with academic challenges, personal concerns, or anything else you might be facing. For Blackboard and integrated tools search for guides or use quick links found on the homepage.
General
Support
- Visit the University of Reading Essentials pages for general information, advice, and support.
- If you have a question, need help, or are seeking advice visit the Support Centres page.
Assessment Support
- For general assessment and coursework support, go to ‘Ask a question‘. Specific assessment queries should be directed to the module convenor.
- For urgent support during Online Exams, visit the Support for online exams page.
Technical and IT Support
- Please visit Digital Technology Services (DTS) status page to check if there are any system issues.
- To report any technical issues or if you can’t find what you’re looking for, please log a ticket through the DTS Self Service Portal. If you are unable to login please send an email to dts@reading.ac.uk.