Contact Support

We’re here for you – University Support gives a safe and welcoming place where you can reach out for help with academic challenges, personal concerns, or anything else you might be facing.

General Support

Visit the University of Reading Essentials pages.
If you have a question, need help, or are seeking advice visit the Support Centres page.

Assessment Support

For general assessment and coursework support, go to ‘Ask a question‘. Specific assessment queries should be directed to the module convenor.
For urgent support during Online Exams, visit the Support for online exams page.

Technical and IT Support

Please visit Digital Technology Services (DTS) status page to check if there are any system issues.
To report any technical issues or if you can’t find what you’re looking for, please log a ticket through the DTS Self Service Portal. If you are unable to login please send an email to dts@reading.ac.uk.