{"id":5718,"date":"2019-08-05T14:30:22","date_gmt":"2019-08-05T14:30:22","guid":{"rendered":"http:\/\/sites.reading.ac.uk\/tel-support\/?page_id=5718"},"modified":"2022-06-01T15:18:15","modified_gmt":"2022-06-01T15:18:15","slug":"blackboard-collaborate-help-index","status":"publish","type":"page","link":"https:\/\/sites.reading.ac.uk\/tel-support\/blackboard-collaborate-help-index\/","title":{"rendered":"Blackboard Collaborate Help Index"},"content":{"rendered":"<div id=\"emahelp\">\n<p>Here you&#8217;ll find information about using and making the most of the Blackboard Collaborate webinar\/video conferencing tool.<\/p>\n<p>For pedagogical guidance on webinars, please see the\u00a0Online Teaching Toolkit:\u00a0<strong><a href=\"https:\/\/sites.reading.ac.uk\/tel\/online-teaching-toolkits\/using-webinars-in-t-l\/\">Using Webinars<\/a><\/strong><\/p>\n<p>For a comparison of features in Blackboard Collaborate and <a href=\"https:\/\/sites.reading.ac.uk\/tel-support\/teams\/\">MS Teams<\/a>, see\u00a0<strong><a href=\"http:\/\/sites.reading.ac.uk\/tel\/what-webinar-platform-should-i-use\/\" target=\"_blank\" rel=\"noreferrer noopener\">What webinar tool do I use?<\/a><\/strong><\/p>\n<p><!--Planning--><\/p>\n<article class=\"clearfix ct_faq type-ct_faq status-publish hentry policies\">\n<h2 class=\"entry-title\"><a href=\"#planning\">Planning<span class=\"action\">\u2193<\/span><\/a><\/h2>\n<div class=\"entry-faq\">\n<ul>\n<li><a class=\"buttonlink3\" href=\"https:\/\/sites.reading.ac.uk\/tel\/online-teaching-toolkits\/using-webinars-in-t-l\/planning-a-webinar\/\" rel=\"noopener\">Using webinars for teaching and learning &#8211; pedagogic advice<\/a><\/li>\n<li><a class=\"buttonlink3\" href=\"http:\/\/sites.reading.ac.uk\/tel\/online-teaching-toolkits\/using-webinars-in-t-l\/what-webinar-platform-should-i-use\/\" rel=\"noopener\">Features comparison (Collaborate vs Teams)<\/a><\/li>\n<li><a class=\"buttonlink3\" href=\"https:\/\/www.bb.reading.ac.uk\/bbcswebdav\/xid-20584426_4\" rel=\"noopener\">Practical considerations when running live interactive sessions online<\/a><\/li>\n<li><a class=\"buttonlink3\" href=\"https:\/\/sites.reading.ac.uk\/tel\/student-live-online-presentations\/\" rel=\"noopener\">Practical considerations when running live student presentations online<\/a><\/li>\n<li><a class=\"buttonlink3\" href=\"https:\/\/sites.reading.ac.uk\/tel-support\/2019\/08\/19\/blackboard-collaborate-the-course-room-and-scheduled-sessions\/\" rel=\"noopener\">Types of room<\/a><\/li>\n<li><a class=\"buttonlink3\" href=\"https:\/\/help.blackboard.com\/Collaborate\/Ultra\/Administrator\/About_Collaborate\/Roles_and_Accounts\" rel=\"noopener\">Session roles<\/a><\/li>\n<li><a class=\"buttonlink3\" href=\"https:\/\/sites.reading.ac.uk\/tel-support\/2020\/02\/06\/blackboard-collaborate-using-collaborate-ultra-in-china\/\" rel=\"noopener\">Using Collaborate in China<\/a><\/li>\n<\/ul>\n<\/div>\n<\/article>\n<hr \/>\n<p><!--Setting up--><\/p>\n<article class=\"clearfix ct_faq type-ct_faq status-publish hentry policies\">\n<h2 class=\"entry-title\"><a href=\"#settingup\">Setup<span class=\"action\">\u2193<\/span><\/a><\/h2>\n<div class=\"entry-faq\">\n<ul>\n<li><a class=\"buttonlink3\" href=\"https:\/\/sites.reading.ac.uk\/tel\/how-to-make-online-interactive-sessions-available-to-students\/\" rel=\"noopener\">How to make online interactive sessions available to students<\/a><\/li>\n<li><a class=\"buttonlink3\" href=\"https:\/\/sites.reading.ac.uk\/tel-support\/2020\/10\/02\/blackboard-collaborate-set-up-student-access-to-collaborate\/\" rel=\"noopener\">Setup student access to Collaborate in BB module<\/a><\/li>\n<li><a class=\"buttonlink3\" href=\"https:\/\/sites.reading.ac.uk\/tel-support\/2018\/08\/01\/blackboard-collaborate-set-up-scheduled-sessions\/\" rel=\"noopener\">Setting up a scheduled session<\/a><\/li>\n<li><a class=\"buttonlink3\" href=\"https:\/\/sites.reading.ac.uk\/tel-support\/2018\/08\/01\/blackboard-collaborate-invite-guests-to-a-session\/\" rel=\"noopener\">Inviting guests to a session<\/a><\/li>\n<li><a class=\"buttonlink3\" href=\"https:\/\/sites.reading.ac.uk\/tel-support\/2018\/12\/12\/blackboard-collaborate-managing-sessions\/\" rel=\"noopener\">Managing your session<\/a><\/li>\n<\/ul>\n<\/div>\n<\/article>\n<hr \/>\n<p><!--Resources--><\/p>\n<article class=\"clearfix ct_faq type-ct_faq status-publish hentry policies\">\n<h2 class=\"entry-title\"><a href=\"#resources\">Resources<span class=\"action\">\u2193<\/span><\/a><\/h2>\n<div class=\"entry-faq\">\n<ul>\n<li style=\"list-style-type: none\">\n<ul>\n<li><a class=\"buttonlink3\" href=\"https:\/\/sites.reading.ac.uk\/tel-support\/2018\/12\/20\/blackboard-collaborate-moderators-checklist\/\">Moderators checklist<\/a><\/li>\n<li><a class=\"buttonlink3\" href=\"https:\/\/sites.reading.ac.uk\/tel-support\/2019\/08\/19\/blackboard-collaborate-preparation\/\">Preparing for a session<\/a><\/li>\n<li><a class=\"buttonlink3\" href=\"https:\/\/sites.reading.ac.uk\/tel-support\/2019\/08\/19\/blackboard-collaborate-template-email-joining-instructions\/\">Participant joining instructions<\/a><\/li>\n<li><a class=\"buttonlink3\" href=\"https:\/\/sites.reading.ac.uk\/tel-support\/2020\/03\/17\/blackboard-collaborate-welcome-slide\/\">Welcome slide<\/a><\/li>\n<li><span class=\"buttonlink3\">Best Practice for PowerPoint Files in Blackboard Collaborate<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>Keep the PowerPoint slides simple (not too decorative). Ensure the file size is less than 65MB. If possible convert the PowerPoint file to PDF and upload the PDF version. [ Note: If your PowerPoint slides get restructured in Collaborate and don\u2019t render properly, please consider converting PowerPoint to PDF]\n<\/div>\n<\/article>\n<hr \/>\n<p><!--During a session--><\/p>\n<article class=\"clearfix ct_faq type-ct_faq status-publish hentry policies\">\n<h2 class=\"entry-title\"><a href=\"#DuringaLiveSession\">During a live session\u00a0<span class=\"action\">\u2193<\/span><\/a><\/h2>\n<div class=\"entry-faq\">\n<ul>\n<li><a class=\"buttonlink3\" href=\"https:\/\/en-us.help.blackboard.com\/Collaborate\/Ultra\/Moderator\/050_Manage_Participants\" rel=\"noopener\">Managing participants<\/a><\/li>\n<li><a class=\"buttonlink3\" href=\"https:\/\/help.blackboard.com\/Collaborate\/Ultra\/Moderator\/Moderate_Sessions\/Manage_Attendees#participant-permissions_OTP-7\" rel=\"noopener\">Changing participants\u2019 roles<\/a><\/li>\n<li><a class=\"buttonlink3\" href=\"https:\/\/sites.reading.ac.uk\/tel-support\/2020\/05\/27\/blackboard-collaborate-monitoring-attendance\/\" rel=\"noopener\">Monitoring attendance<\/a><\/li>\n<li><a class=\"buttonlink3\" href=\"https:\/\/sites.reading.ac.uk\/tel-support\/2022\/06\/01\/blackboard-collaborate-session-engagement-insights\/\" rel=\"noopener\">Session Insights Panel<\/a><\/li>\n<li><a class=\"buttonlink3\" href=\"https:\/\/sites.reading.ac.uk\/tel-support\/2020\/06\/15\/blackboard-collaborate-sharing-content\/\" rel=\"noopener\">Sharing content in a session<\/a><\/li>\n<li><a class=\"buttonlink3\" href=\"https:\/\/help.blackboard.com\/Collaborate\/Ultra\/Moderator\/Moderate_Sessions\/Share_Content#share-files_OTP-1\" rel=\"noopener\">Using slides in a session<\/a><\/li>\n<li><a class=\"buttonlink3\" href=\"https:\/\/sites.reading.ac.uk\/tel-support\/2021\/10\/25\/blackboard-collaborate-annotation-tools-and-whiteboard\/\">Annotation tools and Blank Whiteboard<\/a><\/li>\n<li><a class=\"buttonlink3\" href=\"https:\/\/sites.reading.ac.uk\/tel-support\/2020\/08\/14\/blackboard-collaborate-using-breakout-groups\/\" rel=\"noopener\">Breakout groups<\/a><\/li>\n<li><a class=\"buttonlink3\" href=\"https:\/\/sites.reading.ac.uk\/tel-support\/2020\/08\/14\/blackboard-collaborate-setting-up-polls\/\" rel=\"noopener\">Using Polls<\/a><\/li>\n<li><a class=\"buttonlink3\" href=\"https:\/\/sites.reading.ac.uk\/tel-support\/2020\/02\/14\/sharing-computer-audio-with-blackboard-collaborate\" rel=\"noopener\">How to play a video through Blackboard Collaborate<\/a><\/li>\n<li><a class=\"buttonlink3\" href=\"https:\/\/sites.reading.ac.uk\/tel-support\/2021\/04\/09\/blackboard-collaborate-gallery-view\/\" rel=\"noopener\">Gallery view<\/a><\/li>\n<\/ul>\n<\/div>\n<\/article>\n<hr \/>\n<p><!--Accessibility--><\/p>\n<article class=\"clearfix ct_faq type-ct_faq status-publish hentry policies\">\n<h2 class=\"entry-title\"><a href=\"#Accessibility\">Accessibility<span class=\"action\">\u2193<\/span><\/a><\/h2>\n<div class=\"entry-faq\">\n<ul>\n<li><a class=\"buttonlink3\" href=\"https:\/\/sites.reading.ac.uk\/tel-support\/2020\/02\/14\/blackboard-collaborate-accessibility-guide\" rel=\"noopener\">Blackboard Collaborate Accessibility Guide<\/a><\/li>\n<\/ul>\n<\/div>\n<\/article>\n<hr \/>\n<p><!--Supported Platforms--><\/p>\n<article class=\"clearfix ct_faq type-ct_faq status-publish hentry policies\">\n<h2 class=\"entry-title\"><a href=\"#SupportedPlatforms\">Supported Platforms<span class=\"action\">\u2193<\/span><\/a><\/h2>\n<div class=\"entry-faq\">\n<ul>\n<li><a class=\"buttonlink3\" href=\"https:\/\/help.blackboard.com\/Blackboard_App\/Collaborate\" rel=\"noopener\">Participate in Collaborate via the mobile app<\/a><\/li>\n<li><a class=\"buttonlink3\" href=\"https:\/\/sites.reading.ac.uk\/tel-support\/2019\/08\/19\/blackboard-collaborate-mobile-app-differences-from-desktop\/\" rel=\"noopener\">Collaborate features available for your chosen platform<\/a><\/li>\n<li><a class=\"buttonlink3\" href=\"https:\/\/help.blackboard.com\/Collaborate\/Ultra\/Participant\/Get_Started\/Browser_Support\" rel=\"noopener\">Supported browsers for Collaborate<\/a><\/li>\n<\/ul>\n<\/div>\n<\/article>\n<hr \/>\n<p><!--Collaborate Ultra Troubleshooting--><\/p>\n<article class=\"clearfix ct_faq type-ct_faq status-publish hentry policies\">\n<h2 class=\"entry-title\"><a href=\"#CollaborateTestRoom\">Troubleshooting<span class=\"action\">\u2193<\/span><\/a><\/h2>\n<div class=\"entry-faq\">\n<ul>\n<li><a class=\"buttonlink3\" href=\"https:\/\/sites.reading.ac.uk\/tel\/online-teaching-toolkits\/using-webinars-in-t-l\/webinar-troubleshooting-tips\/\" target=\"_blank\" rel=\"noopener\">Troublehooting tips<\/a><\/li>\n<li><a class=\"buttonlink3\" href=\"http:\/\/bit.ly\/CollaborateUltraTestRoom\" target=\"_blank\" rel=\"noopener\">Join a Collaborate test room<\/a><\/li>\n<li><a class=\"buttonlink3\" href=\"https:\/\/sites.reading.ac.uk\/tel-support\/2020\/03\/06\/blackboard-ultra-video-tutorials\/\" target=\"_blank\" rel=\"noopener\">Collaborate Ultra Video Tutorials<\/a><\/li>\n<li><a class=\"buttonlink3\" href=\"https:\/\/sites.reading.ac.uk\/tel-support-for-students\/2020\/03\/05\/blackboard-collaborate-audio-troubleshooting\/\" target=\"_blank\" rel=\"noopener\">Connection and audio troubleshooting guide for Collaborate<\/a><\/li>\n<li><a class=\"buttonlink3\" href=\"https:\/\/help.blackboard.com\/Collaborate\/Ultra\/Moderator\/Support\" target=\"_blank\" rel=\"noopener\">Blackboard Collaborate in-session Chat Bot Support<\/a><\/li>\n<li><a class=\"buttonlink3\" href=\"https:\/\/www.youtube.com\/watch?v=Ah0ax9lMCGo&amp;feature=emb_title\" target=\"_blank\" rel=\"noopener\">Collaborate not loading (link to third party cookies video)<\/a><\/li>\n<li><span class=\"buttonlink3\">If you are trying to join a session but the purple wheel keeps spinning for longer than usual, please ensure \u201cThird Party Cookies\u201d are not being blocked by your browser. To fix the issue, please go to browser settings and change the setting to allow \u201cThird Party cookies\u201d. <span class=\"embed-youtube\" style=\"text-align:center; display: block;\"><iframe class=\"youtube-player\" width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/Ah0ax9lMCGo?version=3&#038;rel=1&#038;showsearch=0&#038;showinfo=1&#038;iv_load_policy=1&#038;fs=1&#038;hl=en-GB&#038;autohide=2&#038;wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\"><\/iframe><\/span><\/span><\/li>\n<\/ul>\n<\/div>\n<\/article>\n<hr \/>\n<p><!--Recording--><\/p>\n<article class=\"clearfix ct_faq type-ct_faq status-publish hentry policies\">\n<h2 class=\"entry-title\"><a href=\"#recording\">Recording<span class=\"action\">\u2193<\/span><\/a><\/h2>\n<div class=\"entry-faq\">\n<ul>\n<li><a class=\"buttonlink3\" href=\"https:\/\/sites.reading.ac.uk\/tel-support\/2020\/11\/11\/recording-live-sessions-what-do-i-need-to-know\/\">Recording live sessions: What do I need to know?<\/a><\/li>\n<li><a class=\"buttonlink3\" href=\"https:\/\/help.blackboard.com\/Collaborate\/Ultra\/Moderator\/Moderate_Sessions\/Recordings\" target=\"_blank\" rel=\"noopener\">Recording your Collaborate session<\/a><\/li>\n<li><a class=\"buttonlink3\" href=\"https:\/\/sites.reading.ac.uk\/tel-support\/2018\/08\/01\/blackboard-collaborate-accessing-recordings\/\" rel=\"noopener\">Accessing Collaborate recordings (downloading videos from collaborate and uploading to MS Stream)<\/a><\/li>\n<\/ul>\n<\/div>\n<\/article>\n<hr \/>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Here you&#8217;ll find information about using and making the most of the Blackboard Collaborate webinar\/video conferencing tool. For pedagogical guidance on webinars, please see the\u00a0Online Teaching Toolkit:\u00a0Using Webinars For a comparison of features in Blackboard Collaborate and MS Teams, see\u00a0What webinar tool do I use? Planning\u2193 Using webinars for teaching and learning &#8211; pedagogic advice Features comparison (Collaborate vs Teams) Practical considerations when running live interactive sessions online Practical considerations when running live student presentations online Types of room Session roles Using Collaborate in China Setup\u2193 How to make online interactive sessions available to students Setup student access to Collaborate in BB module Setting up a scheduled session Inviting guests to a session Managing your session Resources\u2193 Moderators checklist Preparing for a session Participant joining instructions Welcome slide Best Practice for PowerPoint Files in Blackboard Collaborate Keep the PowerPoint slides simple (not too decorative). Ensure the file size is less than 65MB. If possible convert the PowerPoint file to PDF and upload the PDF version. [ Note: If your PowerPoint slides get restructured in Collaborate and don\u2019t render properly, please consider converting PowerPoint to PDF] During a live session\u00a0\u2193 Managing participants Changing participants\u2019 roles Monitoring attendance Session Insights Panel Sharing content in a session Using slides in a session Annotation tools and Blank Whiteboard Breakout groups Using Polls How to play a video through Blackboard Collaborate Gallery view Accessibility\u2193 Blackboard Collaborate Accessibility Guide Supported Platforms\u2193 Participate in Collaborate via the mobile app Collaborate features available for your chosen platform Supported browsers for Collaborate Troubleshooting\u2193 Troublehooting tips Join a Collaborate test room Collaborate Ultra Video Tutorials Connection and audio troubleshooting guide for Collaborate Blackboard Collaborate in-session Chat Bot Support Collaborate not loading (link to third party cookies video) If you are trying to join a session but the purple wheel keeps spinning for longer than usual, please ensure \u201cThird Party Cookies\u201d are not being blocked by your browser. To fix the issue, please go to browser settings and change the setting to allow \u201cThird Party cookies\u201d. Recording\u2193 Recording live sessions: What do I need to know? Recording your Collaborate session Accessing Collaborate recordings (downloading videos from collaborate and uploading to MS Stream)<\/p>\n","protected":false},"author":57,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_lmt_disableupdate":"","_lmt_disable":"","_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"jetpack_post_was_ever_published":false,"_links_to":"","_links_to_target":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Blackboard Collaborate Help Index - Blackboard Help for Staff - University of Reading<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Blackboard Collaborate Help Index - Blackboard Help for Staff - University of Reading\" \/>\n<meta property=\"og:description\" content=\"Here you&#8217;ll find information about using and making the most of the Blackboard Collaborate webinar\/video conferencing tool. For pedagogical guidance on webinars, please see the\u00a0Online Teaching Toolkit:\u00a0Using Webinars For a comparison of features in Blackboard Collaborate and MS Teams, see\u00a0What webinar tool do I use? Planning\u2193 Using webinars for teaching and learning &#8211; pedagogic advice Features comparison (Collaborate vs Teams) Practical considerations when running live interactive sessions online Practical considerations when running live student presentations online Types of room Session roles Using Collaborate in China Setup\u2193 How to make online interactive sessions available to students Setup student access to Collaborate in BB module Setting up a scheduled session Inviting guests to a session Managing your session Resources\u2193 Moderators checklist Preparing for a session Participant joining instructions Welcome slide Best Practice for PowerPoint Files in Blackboard Collaborate Keep the PowerPoint slides simple (not too decorative). Ensure the file size is less than 65MB. If possible convert the PowerPoint file to PDF and upload the PDF version. [ Note: If your PowerPoint slides get restructured in Collaborate and don\u2019t render properly, please consider converting PowerPoint to PDF] During a live session\u00a0\u2193 Managing participants Changing participants\u2019 roles Monitoring attendance Session Insights Panel Sharing content in a session Using slides in a session Annotation tools and Blank Whiteboard Breakout groups Using Polls How to play a video through Blackboard Collaborate Gallery view Accessibility\u2193 Blackboard Collaborate Accessibility Guide Supported Platforms\u2193 Participate in Collaborate via the mobile app Collaborate features available for your chosen platform Supported browsers for Collaborate Troubleshooting\u2193 Troublehooting tips Join a Collaborate test room Collaborate Ultra Video Tutorials Connection and audio troubleshooting guide for Collaborate Blackboard Collaborate in-session Chat Bot Support Collaborate not loading (link to third party cookies video) If you are trying to join a session but the purple wheel keeps spinning for longer than usual, please ensure \u201cThird Party Cookies\u201d are not being blocked by your browser. To fix the issue, please go to browser settings and change the setting to allow \u201cThird Party cookies\u201d. Recording\u2193 Recording live sessions: What do I need to know? Recording your Collaborate session Accessing Collaborate recordings (downloading videos from collaborate and uploading to MS Stream)\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sites.reading.ac.uk\/tel-support\/blackboard-collaborate-help-index\/\" \/>\n<meta property=\"og:site_name\" content=\"Blackboard Help for Staff - University of Reading\" \/>\n<meta property=\"article:modified_time\" content=\"2022-06-01T15:18:15+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@UniRdg_TEL\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/sites.reading.ac.uk\/tel-support\/blackboard-collaborate-help-index\/\",\"url\":\"https:\/\/sites.reading.ac.uk\/tel-support\/blackboard-collaborate-help-index\/\",\"name\":\"Blackboard Collaborate Help Index - Blackboard Help for Staff - University of Reading\",\"isPartOf\":{\"@id\":\"https:\/\/sites.reading.ac.uk\/tel-support\/#website\"},\"datePublished\":\"2019-08-05T14:30:22+00:00\",\"dateModified\":\"2022-06-01T15:18:15+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/sites.reading.ac.uk\/tel-support\/blackboard-collaborate-help-index\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/sites.reading.ac.uk\/tel-support\/blackboard-collaborate-help-index\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/sites.reading.ac.uk\/tel-support\/blackboard-collaborate-help-index\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/sites.reading.ac.uk\/tel-support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Blackboard Collaborate Help Index\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/sites.reading.ac.uk\/tel-support\/#website\",\"url\":\"https:\/\/sites.reading.ac.uk\/tel-support\/\",\"name\":\"Blackboard Help for Staff - University of Reading\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/sites.reading.ac.uk\/tel-support\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/sites.reading.ac.uk\/tel-support\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/sites.reading.ac.uk\/tel-support\/#organization\",\"name\":\"University of Reading\",\"url\":\"https:\/\/sites.reading.ac.uk\/tel-support\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/sites.reading.ac.uk\/tel-support\/#\/schema\/logo\/image\/\",\"url\":\"\/wp-content\/uploads\/sites\/30\/2018\/10\/rdg.jpg\",\"contentUrl\":\"\/wp-content\/uploads\/sites\/30\/2018\/10\/rdg.jpg\",\"width\":317,\"height\":317,\"caption\":\"University of Reading\"},\"image\":{\"@id\":\"https:\/\/sites.reading.ac.uk\/tel-support\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/twitter.com\/UniRdg_TEL\",\"https:\/\/www.youtube.com\/channel\/UCem8bKo2tjqIZnyGA4aNizw\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Blackboard Collaborate Help Index - Blackboard Help for Staff - University of Reading","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_GB","og_type":"article","og_title":"Blackboard Collaborate Help Index - Blackboard Help for Staff - University of Reading","og_description":"Here you&#8217;ll find information about using and making the most of the Blackboard Collaborate webinar\/video conferencing tool. For pedagogical guidance on webinars, please see the\u00a0Online Teaching Toolkit:\u00a0Using Webinars For a comparison of features in Blackboard Collaborate and MS Teams, see\u00a0What webinar tool do I use? Planning\u2193 Using webinars for teaching and learning &#8211; pedagogic advice Features comparison (Collaborate vs Teams) Practical considerations when running live interactive sessions online Practical considerations when running live student presentations online Types of room Session roles Using Collaborate in China Setup\u2193 How to make online interactive sessions available to students Setup student access to Collaborate in BB module Setting up a scheduled session Inviting guests to a session Managing your session Resources\u2193 Moderators checklist Preparing for a session Participant joining instructions Welcome slide Best Practice for PowerPoint Files in Blackboard Collaborate Keep the PowerPoint slides simple (not too decorative). Ensure the file size is less than 65MB. If possible convert the PowerPoint file to PDF and upload the PDF version. [ Note: If your PowerPoint slides get restructured in Collaborate and don\u2019t render properly, please consider converting PowerPoint to PDF] During a live session\u00a0\u2193 Managing participants Changing participants\u2019 roles Monitoring attendance Session Insights Panel Sharing content in a session Using slides in a session Annotation tools and Blank Whiteboard Breakout groups Using Polls How to play a video through Blackboard Collaborate Gallery view Accessibility\u2193 Blackboard Collaborate Accessibility Guide Supported Platforms\u2193 Participate in Collaborate via the mobile app Collaborate features available for your chosen platform Supported browsers for Collaborate Troubleshooting\u2193 Troublehooting tips Join a Collaborate test room Collaborate Ultra Video Tutorials Connection and audio troubleshooting guide for Collaborate Blackboard Collaborate in-session Chat Bot Support Collaborate not loading (link to third party cookies video) If you are trying to join a session but the purple wheel keeps spinning for longer than usual, please ensure \u201cThird Party Cookies\u201d are not being blocked by your browser. To fix the issue, please go to browser settings and change the setting to allow \u201cThird Party cookies\u201d. Recording\u2193 Recording live sessions: What do I need to know? 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