{"id":1203,"date":"2018-07-18T12:07:56","date_gmt":"2018-07-18T12:07:56","guid":{"rendered":"http:\/\/sites.reading.ac.uk\/tel-support\/?p=1203"},"modified":"2018-08-15T10:27:55","modified_gmt":"2018-08-15T10:27:55","slug":"blackboard-displaying-non-secure-content","status":"publish","type":"post","link":"https:\/\/sites.reading.ac.uk\/tel-support\/2018\/07\/18\/blackboard-displaying-non-secure-content\/","title":{"rendered":"Blackboard: Displaying non-secure content"},"content":{"rendered":"<blockquote>\n<h2>What is the Problem?<\/h2>\n<p>Internet browsers, such as Google Chrome, Mozilla Firefox and Internet Explorer, have improved their security settings for \u2018mixed content\u2019. Browsers now prevent \u2018non-secure\u2019 content that is stored on other websites being viewed in \u2018secure\u2019 websites, such as Blackboard.<br \/>\nThis prevents some media from appearing in Blackboard, unless you change your browser settings.<br \/>\nIf you find that some videos, images or audio do not display in your module on Blackboard, and there is a blank space where the media should be, then you will need to check if your browser is prompting you to load or allow \u2018non-secure\u2019 content.<\/p><\/blockquote>\n<h2>How does \u2018missing content\u2019 display?<\/h2>\n<p>The image below shows the course area view of \u2018missing content\u2019. When there is \u2018missing content\u2019, the content title will appear but the space below appears blank\/empty.<\/p>\n<p><img data-attachment-id=\"1211\" data-permalink=\"https:\/\/sites.reading.ac.uk\/tel-support\/2018\/07\/18\/blackboard-displaying-non-secure-content\/non-secure-content1\/\" data-orig-file=\"https:\/\/i0.wp.com\/sites.reading.ac.uk\/tel-support\/wp-content\/uploads\/sites\/30\/2018\/07\/non-secure-content1.png?fit=707%2C514&amp;ssl=1\" data-orig-size=\"707,514\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"non-secure content1\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/i0.wp.com\/sites.reading.ac.uk\/tel-support\/wp-content\/uploads\/sites\/30\/2018\/07\/non-secure-content1.png?fit=707%2C514&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/sites.reading.ac.uk\/tel-support\/wp-content\/uploads\/sites\/30\/2018\/07\/non-secure-content1.png?fit=707%2C514&amp;ssl=1\" decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-1211\" src=\"\/wp-content\/uploads\/sites\/30\/2018\/07\/non-secure-content1.png\" alt=\"Image showing a blank space in a Blackboard content area where an item should be.\" width=\"707\" height=\"514\" srcset=\"https:\/\/i0.wp.com\/sites.reading.ac.uk\/tel-support\/wp-content\/uploads\/sites\/30\/2018\/07\/non-secure-content1.png?w=707&amp;ssl=1 707w, https:\/\/i0.wp.com\/sites.reading.ac.uk\/tel-support\/wp-content\/uploads\/sites\/30\/2018\/07\/non-secure-content1.png?resize=150%2C109&amp;ssl=1 150w, https:\/\/i0.wp.com\/sites.reading.ac.uk\/tel-support\/wp-content\/uploads\/sites\/30\/2018\/07\/non-secure-content1.png?resize=366%2C266&amp;ssl=1 366w\" sizes=\"(max-width: 707px) 100vw, 707px\" \/><\/p>\n<h2>When does the issue occur?<\/h2>\n<p>This issue occurs when external content embedded into Blackboard is stored on a website which has a web address that starts with http:\/\/.<\/p>\n<p>Websites starting with http:\/\/ addresses are classed as a non-secure websites. Blackboard is a secure website, with a web address that starts with https:\/\/.<\/p>\n<p>Because of these different security levels, the browser blocks the non-secure content from displaying.<\/p>\n<p>&nbsp;<\/p>\n<h2>How can I resolve the problem?<\/h2>\n<p>Take the following steps to allow non-secure content to be displayed in Blackboard when using your browser:<\/p>\n<ol>\n<li>Chrome\n<ul>\n<li>Click the alert shield icon in the right of the address bar.<\/li>\n<li>In the icon dialog box, click Load unsafe script or Load anyway link.<\/li>\n<li>The page will update and display the missing content.<img data-attachment-id=\"1212\" data-permalink=\"https:\/\/sites.reading.ac.uk\/tel-support\/2018\/07\/18\/blackboard-displaying-non-secure-content\/non-secure-content2\/\" data-orig-file=\"https:\/\/i0.wp.com\/sites.reading.ac.uk\/tel-support\/wp-content\/uploads\/sites\/30\/2018\/07\/non-secure-content2.png?fit=589%2C190&amp;ssl=1\" data-orig-size=\"589,190\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"non-secure content2\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/i0.wp.com\/sites.reading.ac.uk\/tel-support\/wp-content\/uploads\/sites\/30\/2018\/07\/non-secure-content2.png?fit=589%2C190&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/sites.reading.ac.uk\/tel-support\/wp-content\/uploads\/sites\/30\/2018\/07\/non-secure-content2.png?fit=589%2C190&amp;ssl=1\" decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-1212\" src=\"\/wp-content\/uploads\/sites\/30\/2018\/07\/non-secure-content2.png\" alt=\"\" width=\"589\" height=\"190\" srcset=\"https:\/\/i0.wp.com\/sites.reading.ac.uk\/tel-support\/wp-content\/uploads\/sites\/30\/2018\/07\/non-secure-content2.png?w=589&amp;ssl=1 589w, https:\/\/i0.wp.com\/sites.reading.ac.uk\/tel-support\/wp-content\/uploads\/sites\/30\/2018\/07\/non-secure-content2.png?resize=150%2C48&amp;ssl=1 150w, https:\/\/i0.wp.com\/sites.reading.ac.uk\/tel-support\/wp-content\/uploads\/sites\/30\/2018\/07\/non-secure-content2.png?resize=366%2C118&amp;ssl=1 366w\" sizes=\"(max-width: 589px) 100vw, 589px\" \/><\/li>\n<\/ul>\n<\/li>\n<li>Firefox\n<ul>\n<li>Click the padlock and warning triangle icon on the left-hand side of the address bar.<\/li>\n<li>The padlock will display as shown in these examples:<img data-attachment-id=\"1214\" data-permalink=\"https:\/\/sites.reading.ac.uk\/tel-support\/2018\/07\/18\/blackboard-displaying-non-secure-content\/non-secure-content4\/\" data-orig-file=\"https:\/\/i0.wp.com\/sites.reading.ac.uk\/tel-support\/wp-content\/uploads\/sites\/30\/2018\/07\/non-secure-content4.png?fit=99%2C54&amp;ssl=1\" data-orig-size=\"99,54\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"non-secure content4\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/i0.wp.com\/sites.reading.ac.uk\/tel-support\/wp-content\/uploads\/sites\/30\/2018\/07\/non-secure-content4.png?fit=99%2C54&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/sites.reading.ac.uk\/tel-support\/wp-content\/uploads\/sites\/30\/2018\/07\/non-secure-content4.png?fit=99%2C54&amp;ssl=1\" decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-1214\" src=\"\/wp-content\/uploads\/sites\/30\/2018\/07\/non-secure-content4.png\" alt=\"\" width=\"99\" height=\"54\" \/>\n<p><img data-attachment-id=\"1213\" data-permalink=\"https:\/\/sites.reading.ac.uk\/tel-support\/2018\/07\/18\/blackboard-displaying-non-secure-content\/non-secure-content3\/\" data-orig-file=\"https:\/\/i0.wp.com\/sites.reading.ac.uk\/tel-support\/wp-content\/uploads\/sites\/30\/2018\/07\/non-secure-content3.png?fit=99%2C54&amp;ssl=1\" data-orig-size=\"99,54\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"non-secure content3\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/i0.wp.com\/sites.reading.ac.uk\/tel-support\/wp-content\/uploads\/sites\/30\/2018\/07\/non-secure-content3.png?fit=99%2C54&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/sites.reading.ac.uk\/tel-support\/wp-content\/uploads\/sites\/30\/2018\/07\/non-secure-content3.png?fit=99%2C54&amp;ssl=1\" decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-1213\" src=\"\/wp-content\/uploads\/sites\/30\/2018\/07\/non-secure-content3.png\" alt=\"Images highlighting the &quot;Show site information&quot; option in the address bar selected.\" width=\"99\" height=\"54\" \/><\/li>\n<li>In the icon dialog box, click the arrow button.<img data-attachment-id=\"1215\" data-permalink=\"https:\/\/sites.reading.ac.uk\/tel-support\/2018\/07\/18\/blackboard-displaying-non-secure-content\/non-secure-content5\/\" data-orig-file=\"https:\/\/i0.wp.com\/sites.reading.ac.uk\/tel-support\/wp-content\/uploads\/sites\/30\/2018\/07\/non-secure-content5.png?fit=860%2C391&amp;ssl=1\" data-orig-size=\"860,391\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"non-secure content5\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/i0.wp.com\/sites.reading.ac.uk\/tel-support\/wp-content\/uploads\/sites\/30\/2018\/07\/non-secure-content5.png?fit=860%2C391&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/sites.reading.ac.uk\/tel-support\/wp-content\/uploads\/sites\/30\/2018\/07\/non-secure-content5.png?fit=860%2C391&amp;ssl=1\" decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-1215\" src=\"\/wp-content\/uploads\/sites\/30\/2018\/07\/non-secure-content5.png\" alt=\"Image showing the &quot;Show connection details&quot; options selected.\" width=\"860\" height=\"391\" srcset=\"https:\/\/i0.wp.com\/sites.reading.ac.uk\/tel-support\/wp-content\/uploads\/sites\/30\/2018\/07\/non-secure-content5.png?w=860&amp;ssl=1 860w, https:\/\/i0.wp.com\/sites.reading.ac.uk\/tel-support\/wp-content\/uploads\/sites\/30\/2018\/07\/non-secure-content5.png?resize=768%2C349&amp;ssl=1 768w, https:\/\/i0.wp.com\/sites.reading.ac.uk\/tel-support\/wp-content\/uploads\/sites\/30\/2018\/07\/non-secure-content5.png?resize=150%2C68&amp;ssl=1 150w, https:\/\/i0.wp.com\/sites.reading.ac.uk\/tel-support\/wp-content\/uploads\/sites\/30\/2018\/07\/non-secure-content5.png?resize=366%2C166&amp;ssl=1 366w, https:\/\/i0.wp.com\/sites.reading.ac.uk\/tel-support\/wp-content\/uploads\/sites\/30\/2018\/07\/non-secure-content5.png?resize=770%2C350&amp;ssl=1 770w\" sizes=\"(max-width: 860px) 100vw, 860px\" \/><\/li>\n<li>Select <strong>Disable protection for now<\/strong> button<img data-attachment-id=\"1216\" data-permalink=\"https:\/\/sites.reading.ac.uk\/tel-support\/2018\/07\/18\/blackboard-displaying-non-secure-content\/non-secure-content6\/\" data-orig-file=\"https:\/\/i0.wp.com\/sites.reading.ac.uk\/tel-support\/wp-content\/uploads\/sites\/30\/2018\/07\/non-secure-content6.png?fit=425%2C364&amp;ssl=1\" data-orig-size=\"425,364\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"non-secure content6\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/i0.wp.com\/sites.reading.ac.uk\/tel-support\/wp-content\/uploads\/sites\/30\/2018\/07\/non-secure-content6.png?fit=425%2C364&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/sites.reading.ac.uk\/tel-support\/wp-content\/uploads\/sites\/30\/2018\/07\/non-secure-content6.png?fit=425%2C364&amp;ssl=1\" decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-1216\" src=\"\/wp-content\/uploads\/sites\/30\/2018\/07\/non-secure-content6.png\" alt=\"\" width=\"425\" height=\"364\" srcset=\"https:\/\/i0.wp.com\/sites.reading.ac.uk\/tel-support\/wp-content\/uploads\/sites\/30\/2018\/07\/non-secure-content6.png?w=425&amp;ssl=1 425w, https:\/\/i0.wp.com\/sites.reading.ac.uk\/tel-support\/wp-content\/uploads\/sites\/30\/2018\/07\/non-secure-content6.png?resize=150%2C128&amp;ssl=1 150w, https:\/\/i0.wp.com\/sites.reading.ac.uk\/tel-support\/wp-content\/uploads\/sites\/30\/2018\/07\/non-secure-content6.png?resize=366%2C313&amp;ssl=1 366w\" sizes=\"(max-width: 425px) 100vw, 425px\" \/><\/li>\n<li>The page will update and display the missing content.<\/li>\n<\/ul>\n<\/li>\n<li>Internet Explorer\n<ul>\n<li>When you open a page in Blackboard that contains non-secure content a dialogue box opens at the bottom of the page saying \u2018Only secure content is displayed\u2019.<img data-attachment-id=\"1217\" data-permalink=\"https:\/\/sites.reading.ac.uk\/tel-support\/2018\/07\/18\/blackboard-displaying-non-secure-content\/non-secure-content7\/\" data-orig-file=\"https:\/\/i0.wp.com\/sites.reading.ac.uk\/tel-support\/wp-content\/uploads\/sites\/30\/2018\/07\/non-secure-content7.png?fit=759%2C84&amp;ssl=1\" data-orig-size=\"759,84\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"non-secure content7\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/i0.wp.com\/sites.reading.ac.uk\/tel-support\/wp-content\/uploads\/sites\/30\/2018\/07\/non-secure-content7.png?fit=759%2C84&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/sites.reading.ac.uk\/tel-support\/wp-content\/uploads\/sites\/30\/2018\/07\/non-secure-content7.png?fit=759%2C84&amp;ssl=1\" decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-1217\" src=\"\/wp-content\/uploads\/sites\/30\/2018\/07\/non-secure-content7.png\" alt=\"\" width=\"759\" height=\"84\" srcset=\"https:\/\/i0.wp.com\/sites.reading.ac.uk\/tel-support\/wp-content\/uploads\/sites\/30\/2018\/07\/non-secure-content7.png?w=759&amp;ssl=1 759w, https:\/\/i0.wp.com\/sites.reading.ac.uk\/tel-support\/wp-content\/uploads\/sites\/30\/2018\/07\/non-secure-content7.png?resize=150%2C17&amp;ssl=1 150w, https:\/\/i0.wp.com\/sites.reading.ac.uk\/tel-support\/wp-content\/uploads\/sites\/30\/2018\/07\/non-secure-content7.png?resize=366%2C41&amp;ssl=1 366w\" sizes=\"(max-width: 759px) 100vw, 759px\" \/><\/li>\n<li>Click the Show all content button.<\/li>\n<li>The page will update and display the missing content.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>What is the Problem? Internet browsers, such as Google Chrome, Mozilla Firefox and Internet Explorer, have improved their security settings for \u2018mixed content\u2019. Browsers now prevent \u2018non-secure\u2019 content that is stored on other websites being viewed in \u2018secure\u2019 websites, such as Blackboard. This prevents some media from appearing in Blackboard, unless you change your browser settings. If you find that some videos, images or audio do not display in your module on Blackboard, and there is a blank space where the media should be, then you will need to check if your browser is prompting you to load or allow \u2018non-secure\u2019 content. How does \u2018missing content\u2019 display? The image below shows the course area view of \u2018missing content\u2019. When there is \u2018missing content\u2019, the content title will appear but the space below appears blank\/empty. When does the issue occur? This issue occurs when external content embedded into Blackboard is stored on a website which has a web address that starts with http:\/\/. Websites starting with http:\/\/ addresses are classed as a non-secure websites. Blackboard is a secure website, with a web address that starts with https:\/\/. Because of these different security levels, the browser blocks the non-secure content from displaying. &nbsp; How can I resolve the problem? Take the following steps to allow non-secure content to be displayed in Blackboard when using your browser: Chrome Click the alert shield icon in the right of the address bar. In the icon dialog box, click Load unsafe script or Load anyway link. The page will update and display the missing content. Firefox Click the padlock and warning triangle icon on the left-hand side of the address bar. The padlock will display as shown in these examples: In the icon dialog box, click the arrow button. Select Disable protection for now button The page will update and display the missing content. Internet Explorer When you open a page in Blackboard that contains non-secure content a dialogue box opens at the bottom of the page saying \u2018Only secure content is displayed\u2019. Click the Show all content button. The page will update and display the missing content.<\/p>\n","protected":false},"author":57,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"image","meta":{"om_disable_all_campaigns":false,"_lmt_disableupdate":"","_lmt_disable":"","_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}},"_links_to":"","_links_to_target":""},"categories":[234,241],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Blackboard: Displaying non-secure content - Blackboard Help for Staff - University of Reading<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Blackboard: Displaying non-secure content - Blackboard Help for Staff - University of Reading\" \/>\n<meta property=\"og:description\" content=\"What is the Problem? Internet browsers, such as Google Chrome, Mozilla Firefox and Internet Explorer, have improved their security settings for \u2018mixed content\u2019. Browsers now prevent \u2018non-secure\u2019 content that is stored on other websites being viewed in \u2018secure\u2019 websites, such as Blackboard. This prevents some media from appearing in Blackboard, unless you change your browser settings. If you find that some videos, images or audio do not display in your module on Blackboard, and there is a blank space where the media should be, then you will need to check if your browser is prompting you to load or allow \u2018non-secure\u2019 content. How does \u2018missing content\u2019 display? The image below shows the course area view of \u2018missing content\u2019. When there is \u2018missing content\u2019, the content title will appear but the space below appears blank\/empty. When does the issue occur? This issue occurs when external content embedded into Blackboard is stored on a website which has a web address that starts with http:\/\/. Websites starting with http:\/\/ addresses are classed as a non-secure websites. Blackboard is a secure website, with a web address that starts with https:\/\/. Because of these different security levels, the browser blocks the non-secure content from displaying. &nbsp; How can I resolve the problem? Take the following steps to allow non-secure content to be displayed in Blackboard when using your browser: Chrome Click the alert shield icon in the right of the address bar. In the icon dialog box, click Load unsafe script or Load anyway link. The page will update and display the missing content. Firefox Click the padlock and warning triangle icon on the left-hand side of the address bar. The padlock will display as shown in these examples: In the icon dialog box, click the arrow button. Select Disable protection for now button The page will update and display the missing content. Internet Explorer When you open a page in Blackboard that contains non-secure content a dialogue box opens at the bottom of the page saying \u2018Only secure content is displayed\u2019. Click the Show all content button. The page will update and display the missing content.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sites.reading.ac.uk\/tel-support\/2018\/07\/18\/blackboard-displaying-non-secure-content\/\" \/>\n<meta property=\"og:site_name\" content=\"Blackboard Help for Staff - University of Reading\" \/>\n<meta property=\"article:published_time\" content=\"2018-07-18T12:07:56+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2018-08-15T10:27:55+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/sites.reading.ac.uk\/wp-content\/uploads\/sites\/30\/2018\/07\/non-secure-content1.png\" \/>\n<meta name=\"author\" content=\"Sev Raychev\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@UniRdg_TEL\" \/>\n<meta name=\"twitter:site\" content=\"@UniRdg_TEL\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Sev Raychev\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/sites.reading.ac.uk\/tel-support\/2018\/07\/18\/blackboard-displaying-non-secure-content\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/sites.reading.ac.uk\/tel-support\/2018\/07\/18\/blackboard-displaying-non-secure-content\/\"},\"author\":{\"name\":\"Sev Raychev\",\"@id\":\"https:\/\/sites.reading.ac.uk\/tel-support\/#\/schema\/person\/640d7afe549491adc1dee885a5869d46\"},\"headline\":\"Blackboard: Displaying non-secure content\",\"datePublished\":\"2018-07-18T12:07:56+00:00\",\"dateModified\":\"2018-08-15T10:27:55+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/sites.reading.ac.uk\/tel-support\/2018\/07\/18\/blackboard-displaying-non-secure-content\/\"},\"wordCount\":357,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/sites.reading.ac.uk\/tel-support\/#organization\"},\"articleSection\":[\"Blackboard Learn\",\"Course Content\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/sites.reading.ac.uk\/tel-support\/2018\/07\/18\/blackboard-displaying-non-secure-content\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/sites.reading.ac.uk\/tel-support\/2018\/07\/18\/blackboard-displaying-non-secure-content\/\",\"url\":\"https:\/\/sites.reading.ac.uk\/tel-support\/2018\/07\/18\/blackboard-displaying-non-secure-content\/\",\"name\":\"Blackboard: Displaying non-secure content - 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Blackboard Help for Staff - University of Reading","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_GB","og_type":"article","og_title":"Blackboard: Displaying non-secure content - Blackboard Help for Staff - University of Reading","og_description":"What is the Problem? Internet browsers, such as Google Chrome, Mozilla Firefox and Internet Explorer, have improved their security settings for \u2018mixed content\u2019. Browsers now prevent \u2018non-secure\u2019 content that is stored on other websites being viewed in \u2018secure\u2019 websites, such as Blackboard. This prevents some media from appearing in Blackboard, unless you change your browser settings. If you find that some videos, images or audio do not display in your module on Blackboard, and there is a blank space where the media should be, then you will need to check if your browser is prompting you to load or allow \u2018non-secure\u2019 content. How does \u2018missing content\u2019 display? The image below shows the course area view of \u2018missing content\u2019. When there is \u2018missing content\u2019, the content title will appear but the space below appears blank\/empty. When does the issue occur? This issue occurs when external content embedded into Blackboard is stored on a website which has a web address that starts with http:\/\/. Websites starting with http:\/\/ addresses are classed as a non-secure websites. Blackboard is a secure website, with a web address that starts with https:\/\/. Because of these different security levels, the browser blocks the non-secure content from displaying. &nbsp; How can I resolve the problem? Take the following steps to allow non-secure content to be displayed in Blackboard when using your browser: Chrome Click the alert shield icon in the right of the address bar. In the icon dialog box, click Load unsafe script or Load anyway link. The page will update and display the missing content. Firefox Click the padlock and warning triangle icon on the left-hand side of the address bar. The padlock will display as shown in these examples: In the icon dialog box, click the arrow button. 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