I provide specialist technical leadership for the development of the University’s TEL applications – including Blackboard and Turnitin – to exploit their full functionality in order to provide vibrant and rich learning environments. I manage the TEL Support team, who provide direct support to staff and students via our Blackboard Help websites, and by responding directly to user queries. I work closely with DTS and other departments, to configure TEL applications and their interfaces to best support identified educational objectives and provide the best end-user experience, for staff and students. I am also heavily involved in agreeing settings for, managing support for, and promoting the effective use of electronic submission, marking and feedback.
I have a background in library and information work, principally in Further Education. After managing TEL systems at the University of West London for 10 years, I joined the University of Reading in January 2015. At Reading I have been involved in planning the move to Blackboard SaaS and Ultra Base Navigation, improvements to Course Rollover processes, and the introduction of Blackboard Ally and YuJa. I worked closely with the Electronic Management of Assessment programme, 2016-2019, and helped to plan and support the transition to Take Home Exams in 2020.
From January 2023 I will be moving into a new part-time role as TEL Development Lead, focusing on the planned migration to Blackboard Ultra courses and organisations.
Qualifications:
- BA (Hons) Modern History
- PG Dip Librarianship and Information Studies
