{"id":7580,"date":"2020-11-25T13:39:56","date_gmt":"2020-11-25T13:39:56","guid":{"rendered":"http:\/\/sites.reading.ac.uk\/tel\/?page_id=7580"},"modified":"2022-06-20T14:55:15","modified_gmt":"2022-06-20T14:55:15","slug":"session-bombing-how-to-handle-disruption-in-your-online-class","status":"publish","type":"page","link":"https:\/\/sites.reading.ac.uk\/tel\/session-bombing-how-to-handle-disruption-in-your-online-class\/","title":{"rendered":"How to handle disruption in your live online session"},"content":{"rendered":"<h2>What is Session &#8216;Bombing&#8217;?<\/h2>\n<p><span style=\"font-size: 14pt\">Session &#8216;bombing&#8217; is a term that has been coined for <strong>unexpected disruption to a session, provoked by uninvited or malicious participants<\/strong>. This can take a variety of different forms such as:<\/span><\/p>\n<ul>\n<li><span style=\"font-size: 14pt\">filling the session chat with distracting or offensive text,<\/span><\/li>\n<li><span style=\"font-size: 14pt\">playing loud music or speaking over the presenter through microphones,<\/span><\/li>\n<li><span style=\"font-size: 14pt\">behaving inappropriately on a webcam,<\/span><\/li>\n<li><span style=\"font-size: 14pt\">sharing content in the session (such as slides or screen sharing) that is intended to shock or derail.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-size: 14pt\">When it happens it could simply be annoying or frustrating to the presenters and participants, but at its worst it could potentially be extremely offensive.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2>What can I do to help prevent my session being disrupted?<\/h2>\n<h3><span style=\"font-size: 18pt\">Restrict the permissions of the session<\/span><\/h3>\n<p><span style=\"font-size: 14pt\">Online platforms typically have <strong>settings built into them that let the organiser control who can share content, webcams and microphones<\/strong>. Being familiar with these settings and how to change them when necessary will give you a big advantage when preventing disruption from occurring.<\/span><\/p>\n<p><span style=\"font-size: 14pt\"><strong>Use the <a href=\"https:\/\/sites.reading.ac.uk\/tel-support\/2020\/06\/26\/ms-teams-controlling-who-can-present\/\" target=\"_blank\" rel=\"noopener\">Meeting Options in Microsoft Teams<\/a><\/strong> <strong>to restrict sharing content<\/strong> to only those who are <strong>organisers or intended presenters<\/strong> in a session.<\/span><\/p>\n<p><span style=\"font-size: 14pt\"><strong>By default, Blackboard Collaborate does not give attendees permission to share content<\/strong>, but familiarising yourself with the settings will help you keep control. Blackboard Collaborate has a number of settings for <strong><a href=\"https:\/\/help.blackboard.com\/Collaborate\/Ultra\/Moderator\/Moderate_Sessions\/Manage_Attendees\" target=\"_blank\" rel=\"noopener\">managing participants<\/a><\/strong> and <a href=\"https:\/\/help.blackboard.com\/Collaborate\/Ultra\/Administrator\/Manage_Sessions\/Session_Security\" target=\"_blank\" rel=\"noopener\"><strong>session security<\/strong><\/a>.<\/span><\/p>\n<h3><\/h3>\n<h3><span style=\"font-size: 18pt\">Control how the session link is shared and be aware of who should be attending<\/span><\/h3>\n<p><span style=\"font-size: 14pt\">Managing who is able to attend the session the most effective way to avoid unwanted disruption.<\/span><\/p>\n<p><span style=\"font-size: 14pt\"><strong>When using <a href=\"https:\/\/sites.reading.ac.uk\/tel-support\/2020\/09\/17\/setting-up-interactive-sessions-in-microsoft-teams\/\" target=\"_blank\" rel=\"noopener\">Microsoft Teams<\/a><\/strong>\u00a0<a href=\"https:\/\/sites.reading.ac.uk\/tel-support\/2020\/09\/17\/setting-up-interactive-sessions-in-microsoft-teams\/\" target=\"_blank\" rel=\"noopener\"><strong>make the link available on Blackboard<\/strong><\/a>, and encourage students to <strong>use the Microsoft Teams app with their University of Reading login<\/strong>. If an attendee joins who is <strong>outside of the organisation<\/strong> (or doesn&#8217;t login to Teams), then <strong>they will be held in a lobby before entering<\/strong>. If students use nicknames or don&#8217;t use their full name, ask them to leave and rejoin with their full name.<\/span><\/p>\n<p><span style=\"font-size: 14pt\">When using<strong> Blackboard Collaborate<\/strong>,\u00a0<a href=\"https:\/\/help.blackboard.com\/Collaborate\/Ultra\/Administrator\/Manage_Sessions\/Session_Security#restrict-guest-access_OTP-3\" target=\"_blank\" rel=\"noopener\"><strong>avoid using the Guest Link to invite your students to a session<\/strong><\/a>, and instead allow students to access through their Blackboard module &#8211; they will not be able to share a link to it with anyone else.<strong> If you must use a guest link<\/strong>, then make sure it is shared as securely with your students and <strong>do not make it available on a publicly accessible webpage.<\/strong><\/span><\/p>\n<p>&nbsp;<\/p>\n<h2>Know how to remove a participant<\/h2>\n<p><span style=\"font-size: 14pt\">Sometimes the most simple solution to a disruptive attendee is just to remove them from the session, which should give you to time to change any settings to stop similar occurrences from taking place.<\/span><\/p>\n<p><span style=\"font-size: 14pt\">Looking at the <strong>participant list of a Teams Meeting<\/strong>, you should be able to see<strong> three small dots that open up a menu for that participant<\/strong>, which will let you <strong>mute or remove them<\/strong>.<\/span><\/p>\n<p style=\"padding-left: 30px\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-7558 \" src=\"\/wp-content\/uploads\/sites\/33\/2020\/11\/Teams-Manage-Attendee.png\" alt=\"A moderator in a Teams meeting opening the participant panel, viewing an attendees open mic and using the options to mute or remove them.\" width=\"266\" height=\"269\" srcset=\"https:\/\/sites.reading.ac.uk\/tel\/wp-content\/uploads\/sites\/33\/2020\/11\/Teams-Manage-Attendee.png 316w, https:\/\/sites.reading.ac.uk\/tel\/wp-content\/uploads\/sites\/33\/2020\/11\/Teams-Manage-Attendee-296x300.png 296w\" sizes=\"(max-width: 266px) 100vw, 266px\" \/><\/p>\n<p><span style=\"font-size: 14pt\">Similarly for <strong>Blackboard Collaborate<\/strong>, the <strong>attendee panel<\/strong> will list who is in the session, and <strong>three small dots open up a menu to mute or remove them<\/strong> from the session.<\/span><\/p>\n<p style=\"padding-left: 30px\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-7559 \" src=\"\/wp-content\/uploads\/sites\/33\/2020\/11\/Collab-Manage-Attendee-276x300.png\" alt=\"A moderator in a collaborate session using the attendee controls to mute or remove a participant.\" width=\"333\" height=\"362\" srcset=\"https:\/\/sites.reading.ac.uk\/tel\/wp-content\/uploads\/sites\/33\/2020\/11\/Collab-Manage-Attendee-276x300.png 276w, https:\/\/sites.reading.ac.uk\/tel\/wp-content\/uploads\/sites\/33\/2020\/11\/Collab-Manage-Attendee.png 542w\" sizes=\"(max-width: 333px) 100vw, 333px\" \/><\/p>\n<h2>What do I do if my session is being disrupted?<\/h2>\n<ol>\n<li><span style=\"font-size: 14pt\">Remain calm and <strong>try to identify what is happening<\/strong><\/span><\/li>\n<li><span style=\"font-size: 14pt\">Can you see <strong>which attendee is responsible<\/strong> and either <strong>demote them or remove them<\/strong> from the session?<\/span><\/li>\n<li><span style=\"font-size: 14pt\">Consider <strong>muting microphones<\/strong>, <strong>disabling webcams<\/strong> or <strong>stop screens\/content that are being shared<\/strong><\/span><\/li>\n<li><span style=\"font-size: 14pt\">Can you <strong>change the settings<\/strong> so that disruption won&#8217;t continue in your session, and what can you do to make future sessions less susceptible?<\/span><\/li>\n<\/ol>\n<p><span style=\"font-size: 14pt\">Visit the support article for<strong> <a href=\"https:\/\/sites.reading.ac.uk\/tel-support\/2020\/11\/25\/how-to-deal-with-disruption-in-your-online-sessions\/\" target=\"_blank\" rel=\"noopener\">How to deal with disruption in your live online session<\/a><\/strong>. Here you will find <strong>suggestions, preventions and actions to take back control<\/strong> of your session.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>What is Session &#8216;Bombing&#8217;? Session &#8216;bombing&#8217; is a term that has been coined for unexpected disruption to a session, provoked by uninvited or malicious participants. This can take a variety of different forms such as: filling the session chat with distracting or offensive text, playing loud music or speaking over the presenter through microphones, behaving [&hellip;]<\/p>\n","protected":false},"author":81,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_lmt_disableupdate":"no","_lmt_disable":"","_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"jetpack_post_was_ever_published":false,"_links_to":"","_links_to_target":""},"categories":[95,126,122,119],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to handle disruption in your live online session - Technology Enhanced Learning<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sites.reading.ac.uk\/tel\/session-bombing-how-to-handle-disruption-in-your-online-class\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to handle disruption in your live online session - Technology Enhanced Learning\" \/>\n<meta property=\"og:description\" content=\"What is Session &#8216;Bombing&#8217;? 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