{"id":3610,"date":"2018-02-02T16:19:34","date_gmt":"2018-02-02T16:19:34","guid":{"rendered":"http:\/\/blogs.reading.ac.uk\/tel\/?p=3610"},"modified":"2018-02-02T16:19:34","modified_gmt":"2018-02-02T16:19:34","slug":"turnitin-feedback-studio-unable-to-view-or-edit-quick-marks","status":"publish","type":"post","link":"https:\/\/sites.reading.ac.uk\/tel\/2018\/02\/02\/turnitin-feedback-studio-unable-to-view-or-edit-quick-marks\/","title":{"rendered":"Turnitin Feedback Studio: unable to view or edit Quick Marks"},"content":{"rendered":"<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full\" src=\"https:\/\/turnitin.com\/r\/build\/images\/logos\/product\/eafdac949a41848ea175aa1bc1f32b27cb_turnitin-login-page-logo-2017.png\" alt=\"Turnitin logo\" width=\"364\" height=\"100\" \/><\/p>\n<p>Some staff have reported that, when marking\u00a0student work using Turnitin Feedback Studio<\/p>\n<ul>\n<li>they are not able to view previously entered comments or QuickMarks<\/li>\n<li>they are not able to open and edit previously entered\u00a0comments or QuickMarks<\/li>\n<li>the Feedback Studio screen freezes.<\/li>\n<\/ul>\n<p>Turnitin are aware of this, but the intermittent nature of the problem makes a diagnosis difficult.<\/p>\n<p>However Turnitin have said that, as far as they are aware, these issues do not occur in the Mozilla Firefox browser.<\/p>\n<p>Therefore, <strong>when marking student work in the Feedback Studio, we recommend that staff use Firefox<\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Some staff have reported that, when marking\u00a0student work using Turnitin Feedback Studio they are not able to view previously entered comments or QuickMarks they are not able to open and edit previously entered\u00a0comments or QuickMarks the Feedback Studio screen freezes. Turnitin are aware of this, but the intermittent nature of the problem makes a diagnosis [&hellip;]<\/p>\n","protected":false},"author":64,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_lmt_disableupdate":"","_lmt_disable":"","_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"_links_to":"","_links_to_target":""},"categories":[33,20],"tags":[36,48,21],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Turnitin Feedback Studio: unable to view or edit Quick Marks - Technology Enhanced Learning<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sites.reading.ac.uk\/tel\/2018\/02\/02\/turnitin-feedback-studio-unable-to-view-or-edit-quick-marks\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Turnitin Feedback Studio: unable to view or edit Quick Marks - Technology Enhanced Learning\" \/>\n<meta property=\"og:description\" content=\"Some staff have reported that, when marking\u00a0student work using Turnitin Feedback Studio they are not able to view previously entered comments or QuickMarks they are not able to open and edit previously entered\u00a0comments or QuickMarks the Feedback Studio screen freezes. 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