{"id":4614,"date":"2016-04-25T13:43:52","date_gmt":"2016-04-25T13:43:52","guid":{"rendered":"http:\/\/blogs.reading.ac.uk\/tel\/?p=933"},"modified":"2016-04-25T13:43:52","modified_gmt":"2016-04-25T13:43:52","slug":"which-browser-works-best-with-blackboard-and-turnitin","status":"publish","type":"post","link":"https:\/\/sites.reading.ac.uk\/tel\/2016\/04\/25\/which-browser-works-best-with-blackboard-and-turnitin\/","title":{"rendered":"Which browser works best with Blackboard and Turnitin?"},"content":{"rendered":"<p><em>This is an update on an earlier\u00a0<a href=\"http:\/\/blogs.reading.ac.uk\/tel\/2015\/11\/13\/which-browser-works-best-with-blackboard\/\">blog post\u00a0from November 2015<\/a>.<\/em><\/p>\n<p>If you put\u00a0this question to\u00a0any member of the CQSD TEL team &#8211;\u00a0or, indeed, most learning technologists around the country\u00a0&#8211;\u00a0the answer you will\u00a0get is &#8220;Google Chrome&#8221;. That browser seems to be least troublesome when running Blackboard and Turnitin (as well as for more general web use),\u00a0and we all have\u00a0it as our default browser.<\/p>\n<p>However it is by no means the only Internet browser you can use to access these systems.<\/p>\n<h1>Blackboard<\/h1>\n<p>To find the latest statement from Blackboard themselves please check this page on their Help site:\u00a0<a href=\"https:\/\/en-us.help.blackboard.com\/Learn\/9.1_2014_04\/Student\/015_Browser_Support\/012_Browser_Support_for_Q4_2015\" target=\"_blank\">Supported Browsers for using Blackboard<\/a>.<\/p>\n<p>The page also includes details of supported operating systems and plug-ins such as Java, and gives you access to a <a href=\"https:\/\/en-us.help.blackboard.com\/Learn\/9.1_2014_04\/Administrator\/020_Browser_Support\/Browser_Checker\" target=\"_blank\">browser-checker<\/a>. It is regularly updated in line with new Blackboard versions, and as new technologies emerge, so\u00a0is well worth checking out if you experience any technical issues.<\/p>\n<p>Please note that, following the most\u00a0recent Blackboard upgrade:<\/p>\n<ul>\n<li>Microsoft Edge is now supported, for Windows 10 users.<\/li>\n<li>Internet Explorer 9 and 10 are no longer\u00a0supported.<\/li>\n<\/ul>\n<p>The rationale for withdrawing support for IE 9 and 10 is given in this\u00a0Blackboard announcement:<\/p>\n<blockquote><p>Microsoft announced it will only support Internet Explorer (IE) version 11 as of January 2016. \u00a0This means Microsoft will no longer address security vulnerabilities or other issues that may be identified with Internet Explorer (IE)\u00a010 and older.<\/p>\n<p>Because Blackboard does not support the use of third-party technologies\u00a0&#8211;\u00a0including browsers\u00a0&#8211;\u00a0not supported by their respective vendors, we are immediately discontinuing support of IE 9 and IE 10 for Blackboard Learn. \u00a0Supported browser pages in Blackboard Learn documentation will be updated to reflect this change. \u00a0This change affects all versions and deployment models of Blackboard Learn. \u00a0End users on operating systems other than Windows are unaffected by this change.<\/p>\n<p>Users may still have success using IE 9 and IE 10 with Blackboard Learn. \u00a0However, issues specific to these browsers reported to Product Support will not be addressed because Microsoft does not support these browsers.<\/p>\n<p><b>Alternatives:\u00a0<\/b><\/p>\n<p>Windows 7 and 8 users should update to Internet Explorer\u00a011 or use an alternative supported browser such as Chrome or Firefox. \u00a0Windows 10 users can also use Microsoft Edge.<\/p><\/blockquote>\n<p>All University of Reading PCs should\u00a0have Internet Explorer 11 installed, so this change does not directly affect on-campus users. But if you use your own PC or laptop to access Blackboard and Turnitin, please make sure that you are running an up-to-date browser.<\/p>\n<p>One thing you should look out for\u00a0with Internet Explorer is \u00a0its &#8216;Compatibility View&#8217;, which you may encounter on some staff PCs on campus. This makes parts of Blackboard unusable &#8211; please see our guide on how to spot this, and how to turn it off:\u00a0<a href=\"https:\/\/www.bb.reading.ac.uk\/bbcswebdav\/xid-4564882_4\" target=\"_blank\">Internet Explorer Compatibility View and Blackboard<\/a><\/p>\n<p>&nbsp;<\/p>\n<h1>Turnitin<\/h1>\n<p>For Turnitin, a list of\u00a0supported browsers and other technologies can be seen here:\u00a0<a href=\"http:\/\/turnitin.com\/en_us\/support\/system-requirements\" target=\"_blank\">Turnitin system requirements<\/a>.<\/p>\n<p>Please note that, at the time of writing, <a href=\"http:\/\/turnitin.force.com\/pkb\/articles\/en_US\/Knowledge_Article\/Microsoft-Edge-Not-yet-officially-supported-All\/?q=edge&amp;l=en_US&amp;fs=Search&amp;pn=1\" target=\"_blank\">Microsoft Edge is not yet supported by Turnitin<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<h1>Blocked plug-ins in Chrome and Edge<\/h1>\n<p>Finally, despite our enthusiasm for Google Chrome, Google have created some difficulties for web\u00a0users by taking a very strict approach to third\u00a0party plug-ins, which has meant that <a href=\"https:\/\/www.bb.reading.ac.uk\/bbcswebdav\/xid-4653401_4\" target=\"_blank\">some audio and video content uploaded to Blackboard simply could not be accessed in Chrome<\/a>. Similar issues apply also to those using MS Edge.<\/p>\n<p>Fortunately the most recent version of Blackboard provides a new way of embedding audio and video files such as MP3s and MP4s, which will make this content accessible in any browser and on any device. See this guide for details: <a href=\"https:\/\/www.bb.reading.ac.uk\/bbcswebdav\/xid-4830957_4\" target=\"_blank\">Uploading and embedding audio and video files into your Blackboard course<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This is an update on an earlier\u00a0blog post\u00a0from November 2015. If you put\u00a0this question to\u00a0any member of the CQSD TEL team &#8211;\u00a0or, indeed, most learning technologists around the country\u00a0&#8211;\u00a0the answer you will\u00a0get is &#8220;Google Chrome&#8221;. That browser seems to be least troublesome when running Blackboard and Turnitin (as well as for more general web use),\u00a0and [&hellip;]<\/p>\n","protected":false},"author":64,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_lmt_disableupdate":"","_lmt_disable":"","_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"_links_to":"","_links_to_target":""},"categories":[7,20],"tags":[19,46,21],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Which browser works best with Blackboard and Turnitin? - Technology Enhanced Learning<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sites.reading.ac.uk\/tel\/2016\/04\/25\/which-browser-works-best-with-blackboard-and-turnitin\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Which browser works best with Blackboard and Turnitin? - Technology Enhanced Learning\" \/>\n<meta property=\"og:description\" content=\"This is an update on an earlier\u00a0blog post\u00a0from November 2015. 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