What can I do if a student cannot log-in to Blackboard?

Ask students to contact the Service Desk if they are having problems logging in.

Another common reason for students not being able to access Blackboard beyond the 2nd week of term is that they have not completed the registration process including payment of fees and online module registration. If this is the case, ask students to contact the Student Services HelpDesk (Ground Floor Carrington Building, email: studenthelp@reading.ac.uk, telephone: 0118 837 8555).

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