There are now two ways to contact the CQSD TEL team using the DTS Self Service Portal depending on what type of enquiry you have.
For general enquiries and support
Under Student Systems > Technology Enhanced Learning. Use the CQSD TEL & Blackboard Help request form.
For TEL specific problems and issues
With any of our TEL tools (e.g. something is broken or not working), continue to raise an incident using the ‘Report an IT issue’ option. Select ‘Teaching & Learning Technology’ followed by the relevant subcategory ( for example, Blackboard/VLE, Turnitin, Lecture Capture, or Online Assessment), add a short description and then your enquiry details.
Contact DTS for general IT problems and issues
Please visit Digital Technology Services (DTS) status page to check if there are any system issues. If you have a general IT enquiry, visit the ‘Contact DTS‘ page, Online through the IT Self Service Portal, or use the telephone number of 0118 378 6262.