When using Turnitin, you may occasionally come across one of the few known errors. These errors are rare and you can usually tackle them yourself, but a few of them will need to be reported to the IT Service Desk (it@reading.ac.uk) or Turnitin.
Here’s a list of potential error messages and how to resolve them:
Error 124: Object missing or invalid
Error 206/207: Turnitin-Blackboard integration error
Error 414: Originality report not generated
Error 423: Unable to access Turnitin