If you have a TEL query, please contact TEL via the DTS Service Desk: email email@example.com OR log a ticket on the DTS Self-Service Portal.
The following info is based on common queries and issues that have arisen during the last week and is designed to help you to avoid experiencing them.
Known Issue: Teams Meetings – PowerPoint slide order
Some staff may be experiencing an issue with the slide order when running a PowerPoint presentation in Teams Meetings using the Teams desktop app. When moving between slides, the slides appear in the wrong order on the screen.
The issue has been reported to Microsoft. In the meantime, the following workarounds will ensure you can still present PowerPoints effectively in your teaching:
- Use the Window option to Share Content in a Teams Meeting.
- Use the Teams web app instead.
Find details of how to use the workarounds
Adding Blackboard Collaborate to your menu
To ensure students can see Blackboard Collaborate in the Blackboard module menu and can access their Collaborate sessions, you’ll need to add it. It’s simple to do – find out how.
New help guide – Setting up interactive sessions
Setting up live interactive sessions – how to set up seminars and similar interactive teaching activities as online sessions in Teams and Collaborate (for students unable to attend on-campus).
MS Stream – the difference between Share and adding permissions
Sharing a video doesn’t automatically make it visible to the people you have shared it with. Find out:
What does the Share option in Stream do?
Book a recording room to make your screencasts (Whiteknights campus)
Book a slot in a dedicated recording room on the Whiteknights campus to make your screencasts. These rooms provide additional camera options for specific teaching requirements. Advanced booking required. Find out which rooms you can use and how to book.
Help us to help you
For the most efficient and timely response, please log TEL queries via DTS (email DTS@reading.ac.uk or via the DTS Self-Service Portal).