We’ve put together some commonly-asked questions to give you more information about Learning Capture and YuJa software.
This page is updated regularly with new topics and links to articles.
If you have a question which you can’t find the answer to, please raise a ticket.
Learning Capture & YuJa
YuJa desktop software and microphones is installed in all centrally-owned classrooms at Whiteknights and London Road, as well as many departmental classrooms.
Please refer to the list of Learning Capture Rooms to see which rooms have capture technology installed.
The teaching spaces on the Learning Capture room list have been upgraded with specialist ceiling microphones designed for classroom capture (in a few rooms, these microphones are located on the wall or are lapel mics).
You will also be able to access the YuJa software on the tech table PCs in these rooms. This software enables you to make your recordings.
Please note that cameras have not been installed in classrooms as part of the Learning Capture project.
- TEL offers dedicated learning capture staff development sessions. Visit UoR Learn for current dates (opens in a new tab)
- Support articles are available on TEL's YuJa Help Page to guide you through recording and publishing videos.
- TEL's Learning Capture homepage contains help and information on all things learning capture.
With YuJa, you can upload your existing MP4 video files which you exported from PowerPoint. These can be uploaded either directly to YuJa, or via the Blackboard integration so you can publish them to your modules.
There is no need to re-record your PowerPoint, unless of course you wish to make changes to the content.
You may prefer to update PowerPoint-recorded videos in PowerPoint. You can re-record the audio just for the slide with the new information, re-export as a new MP4 file, and then upload to YuJa. For more-detailed information on repurposing your screencasts each year, see our blog post Repurposing screencasts for teaching and learning.
For information on how to move content between Stream and YuJa, see our help guide, Transitioning from Stream to YuJa.
For guidance on what content to move from Stream to YuJa, see our blog post, Moving content from Microsoft Stream to YuJa.
We have also put together a guide on Reusing video content in 2022/23.
YuJa requires third party cookies to be enabled for content to be viewed. If using a Mac/IOS device/Safari, then cross-site tracking also needs to be enabled. Otherwise it is likely you will receive authentication errors and have issues loading content. Students will need to enable third-party cookies once on their device in order to watch recorded sessions.
See the DTS article 'Can't view videos (authentication error/3rd party cookies' for steps on how to enable cookies on different browsers.
Once you stop your recording, your video will upload to the YuJa servers. You can log off during the upload process, however it is recommended to let the progress bar fill and show 100% before logging off. This should not take more than a few seconds on a campus connection.
Your video will then go into a processing state. This can take a while, depending on the length of the recording, however you can play back your video and make certain changes while it’s processing. We recommend allowing 24 hours for videos to process which includes compression, the generation of a closed caption file and relevant transcript. If after 24 hours your video is not ready, please submit a ticket so we can look into it for you.
When starting your recording, it's important to make sure you have the correct audio inputs selected. In the classrooms this will usually be the specialist learning capture microphones, called Dante USB Receive. Please see in-classroom guidance for the microphone for your teaching room.
For personal capture, choose the microphone you're using - headset mics work best as they target your voice and supress ambient noise.
If you have chosen the correct microphones and are still experiencing problems with the sound in your recording, please raise a ticket so we can take a closer look.
No, this is not necessary and you can continue to move around the room as you normally would. Classroom capture-enabled teaching rooms are equipped with state-of-the-art microphones, designed for capturing teaching. These units contain further smaller AI microphones which 'follow' the lecturer around the room. They are calibrated to predominantly capture the front of the classroom, but will pick up your voice as you teach dynamically around the teaching space.
Advice on student concerns around published video content is available in the Policy for the Recording of Teaching and Learning Activities. Section 12.5 addresses what to do if a student asks you to remove them from your video.
Captions & Accessibility
YuJa has been designed with Accessibility in mind. Features include, captions, downloadable transcripts, caption font size and colour adjustment, keyboard navigation and video indexing. To learn more about these features, see our YuJa Accessibility page. YuJa's own support page, Accessibility Features in the Media Player, has further information on display settings.
YuJa should generate captions during the processing stage. If a video has not been automatically captioned however, there may be an issue with the audio. You can request automatic captioning on a video via the Accessibility tab by clicking “Auto Caption” and selecting a language before clicking ‘Send Caption Request’. For more information, see our help article YuJa Accessibility > Captions and Transcripts.
Yes you can. You'll need to manually upload your caption file to YuJa. Instructions for uploading captions are available on our YuJa Accessibility page > Manually upload captions.
Research around classroom capture shows that students see session recordings as a valuable study resource, rather than a substitute for attending their classes. Our article 'Does the availability of classroom recordings impact student attendance?' looks at the reasons students miss lectures, and recommendations for helping students get the most out of their session recordings.
Getting in touch
YuJa are keen to hear our feature suggestion and feedback. If you have a feature you think would improve the learning capture experience at Reading, please raise a ticket.
- To report any issues in the teaching room, including problems with the equipment, contact AV Support via the AV Learning Capture form. Please report issues with the equipment as you notice them, so they can be fixed as soon as possible. If you experience issues with any classroom capture equipment during a class, continue teaching and raise the issue at the end of the session.
- All other learning capture queries should be submitted via the DTS ticket system. The learning capture query form helps us gather the right information so we can help you more efficiently.