Internationalization: Assessing the Impact on Students By Dr Philippa Cranwell and Dr Elizabeth Page

In Autumn 2014, the Department of Chemistry welcomed their first cohort of final year students studying for the [3+1] BSc Applied Chemistry course from NUIST, China. By January, we could already see that there were some valuable lessons that we could learn from these students. We decided to carry out a review, asking all students involved for feedback on the year. So we could reward them for their time and input we applied for PLanT funding and were successful.

This PLanT project was in collaboration with Shuwen Ma (a student from NUIST), Kirsten Hawkins (a third year home student) and Amie Parker (a second year home student), all from the Department of Chemistry.

 

Aims and Method

Our objectives were to: (a) determine the impact of the cohort of students from NUIST on our current third-year home students; (b) find out what preconceptions our second-year students had; (c) determine the parts of the year the students from NUIST found the most challenging and what we could offer to support future students. In order to achieve this, we organised three separate working lunch sessions with each of the three peer groups (second year/third year home students and the NUIST students) led by the students named in the PLanT proposal. During these lunches there was a brain-storming session where students were asked their opinions on a variety of topics and then wrote their notes on giant post-its.

 

Results

This approach was extremely informative with regards to the home students. The students from NUIST were less forthcoming with information, so in the end in addition to the working lunch we sent them questionnaires that they returned anonymously.

Analysis of the results showed that there was one main overriding theme between all three cohorts, namely the importance of English language skills. In the case of the home students, the level of English was important from a day-to-day perspective. The second years, with whom the next cohort of NUIST students would be integrating in 2015/2016, were concerned that the NUIST students would not be able to communicate effectively therefore there would be minimal integration so classes might become segregated, something they wanted to avoid. The third year students who had experienced mixed classes with the NUIST student in 2014/2015 said that the language barrier was not an issue in lectures, but made things difficult in practical classes due to the communication required between students and staff.

The NUIST students themselves also said that language was an issue and that although they had learnt English in China and had fulfilled the University’s requirements for English, they struggled due to the big difference between day-to-day English speaking and the technical language required for completing the degree course. However, the students all agreed that the help offered by the ISLI was invaluable. The English courses in the Autumn term were extremely helpful and that their English skills and confidence had dramatically improved over the year.

Additionally the students from NUIST were very worried about their final examinations, even though part of their final year grade was based upon coursework. We attributed this to two main reasons; the first came down again to lack of confidence with the English language, and the second was the difference in the education systems between the UK and China.

Written examinations in China differ significantly from UK style exam questions. In the UK students are required to recall information and apply it in unfamiliar situations, whereas in China many exams involve simple knowledge recall. Throughout the year the Chinese students completed tutorial questions of a style similar to the examination questions at the end of the year, to prepare them for the different assessment approaches. Our international support tutor provided additional classes and made video recordings of lectures. The English language tutor analysed our exam command words and trained the NUIST students in understanding the different requirements of words such as ‘explain’, ‘describe’ and ‘analyse’. However, the students were still concerned that they would not understand the questions they were being asked and they would be slower at the exams due to the language barrier, so might run out of time. Although we had anticipated that English language would be a problem and had tried to put support mechanisms in place, such as translating key chemical vocabulary, we were not fully prepared for the impact of this.

Future work

The information we have gained from all year groups has been extremely useful and will definitely be used to help future cohorts of students settle into University life. In terms of new initiatives for next year, we will try to implement the following:

  • A “buddying system” where current third year students act as guides to the new NUIST students.
  • Additional exam-style questions for the students to use a practise once they are in the UK
  • Contribute UK style examination questions to examinations set and sat in China so students are better prepared for their examinations in Reading.
  • Organisation of laboratory classes to promote cross-cultural exchange but avoid handicapping home students.
  • A greater emphasis on the technical language required for chemistry
  • Informal drop-in sessions where students can come and ask for help if they need it

Internationalising Student Support Community of Practice (COP) by Matthew Daley

The Internationalising Student Support COP has been established with the remit to offer opportunities for staff involved with and interested in the development and enhancement of student support and experience in relation to internationalisation; to share best practice and discuss current challenges and opportunities for providing a high quality international student experience for all students. This COP is led by the University’s International Student Adviser in partnership with RUSU’s elected International Students’ Officer and supported by the Associate Dean (Science).

Each meeting focuses on a particular theme and good practice and ideas for improvement on that theme are presented and shared, with the intention of exploring how to disseminate good practice effectively.

The second meeting took place on Thursday 7 February with the theme ‘Tailoring Support for International Students’ and attracted over 30 members of staff from across the University.

Some of the highlights were:

Dr Michelle Reid gave an overview of the collaborations and work Study Advice is involved in with Departments to tailor support for their international students. What has tended to work well is embedded support working with Schools and the Study Advisers work has shifted with a 100% increase in work which focuses on embedding study skills. Some examples of embedding study skills highlighted were workshops on plagiarism and referencing, time management, working smarter not harder and independent learning for students in Food Sciences. Tailored sessions for Study Abroad and ERASMUS students included Adjusting to studying in the UK and preparing for exams.

There are currently two projects that Study Advice is currently working on; the development of screencasts and animations to explain the principles of essay writing and referencing. The other project is a collaboration with the Library and ISLC on producing a toolkit for referencing.

Liz Smith is the PPD Co-ordinator at the Institute of Education and talked about the International Student Enrichment Programme which was set up in 2006. The Enrichment Programme this year has been further developed into a formal non-credit bearing module. The Enrichment Programme (EDM159) currently includes language and study skills sessions, social events and pastoral support. The module is ‘Front-loaded’ with lots of support in the Autumn Term, reducing gradually during the spring and summer terms.

The activities and sessions on the module are divided into 3 themes, ‘Speaking and Listening Skills’, ‘Learning Enhancement’ and ‘Academic Writing and Language Skills’. Some of the sessions delivered include ‘A cultural visit to Reading’, ‘Understanding essay questions’, ‘Participating in Debates’ and ‘Paraphrasing’.

Future meetings and their themes are below and bookings can be made via CSTD:

  • Integration and Languages (staff supporting all students)

–        Wednesday 24/04/2013 – 13.00-14.00

Internationalising Student Support Community of Practice (COP) by Matthew Daley

The University Strategy for Teaching and Learning identified “communities of practice” as key vehicles for informal dialogue with the ‘academic voice’ and for mutual support, for the exchange of ideas and the sharing of good practice between different role groups involved in the whole University teaching and learning agenda.

The Internationalising Student Support COP has been established with the remit to offer opportunities for staff involved with and interested in the development and enhancement of student support and experience in relation to internationalisation; to share best practice and discuss current challenges and opportunities for providing a high quality international student experience for all students. This COP is led by the University’s International Student Adviser in partnership with RUSU’s elected International Students’ Officer and supported by the Associate Dean (Science).

Each meeting focuses on a particular theme and good practice and ideas for improvement on that theme are presented and shared, with the intention of exploring how to disseminate good practice effectively.

The first meeting took place on Wednesday 5 December with the theme ‘Employability’ and attracted 20 members of staff from across the University.

Some of the highlights were:

  • Em Sowden, Placement and Development Manager, talked about the demand for international placements from all students particularly in China, Malaysia and India. Em also talked about the new online resource ‘My Jobs Online’.
  • Jane Batchelor, Career Development Advisor for the School of Real Estate & Planning and Lilly Mae Liddicott, Head of Industrial Training/Industry Liaison for the Department of Food and Nutritional Sciences both highlighted the value of Alumni involvement. Alumni could be used in a number of ways including mentoring current students and offering evening lectures.
  • Organising student-led events, where previous placement students can talk to current students about their own placement experience and how it has benefited them.

Future meetings and their themes are below and bookings can be made via CSTD:

  • Tailoring Support for International Students (staff supporting international/EU students)

–        Thursday 07/02/2013 – 13.00-14.00

  • Integration and Languages (staff supporting all students)

–         Wednesday 24/04/2013 – 13.00-14.00

When our efforts of internationalisation in T&L and Global Employability go Faculty-wide by Dr Kimberly Watson and Dr Teeroumanee Nadan

Significant effort at the University of Reading has been focused on all aspects of Internationalisation. In the School of Biological Sciences, we are working toward enhancing Global Employability of our students (both home and overseas) to produce high quality, highly competitive Global Graduates. Our vision of a Global Graduate will be someone who is highly competitive in the international market and who will be able to successfully practice their chosen science globally.

In the Spring of this year, we initiated a pilot project funded by the Higher Education Academy (HEA) to develop and promote best practice in teaching and learning, that would directly contribute to students’ skill development and work experience. Our pilot project was recently highlighted in the ‘University of Reading Internationalisation Newsletter’, which is distributed widely across campus and alumni.

Over the Summer, we led focus group workshops with students to better understand their concerns with regards to 6 defined areas: Teaching Methods, Learning Styles, Assessment Methods, Academic Support (including tutorial teaching), Technical Support and Career Management. These workshops were well attended with both international and home students, and included students from other Schools within the Faculty of Life Sciences. Continue reading →

Staff Development and Internationalisation: learning from each other by Clare McCullagh

The term internationalisation is thrown about very easily in HE nowadays, so I enjoyed a recent opportunity to sit around a table and discuss pedagogy and policy in detail with two visiting academics from the Sudan University for Science and Technology (SUST). As Academic Staff Development Managers in CSTD my colleague Nina Brooke and I were invited by Dr Tabarak Ballal, Director of undergraduate programmes and Lecturer in Building Technology, to develop and deliver a tailored and condensed introduction to T&L in HE. We were tasked with providing a focus on teaching large groups, curriculum design, quality enhancement and application of learning technologies.

Our visitors, Dr Yassir Mohammednour Elfadul Abbas and Dr Elsadig Elhadi Elhassan, are in the process of establishing at SUST a new MSc in Construction Management. The School of Construction Management here at Reading is supporting them in this process, led by Dr Tabarak Ballal and funded as part of the British Council funded Sudan Higher Education Quality Improvement project (SHEQuIP). SHEQuIP supports links between Sudanese and UK universities focusing on the theme of quality improvement under the Internationalising Higher Education Programme (IHE). IHE establishes new generation partnership models to develop global knowledge economies.

Nina and I enjoyed learning about the teaching context in Sudan, drawing comparisons and contrasts with our own situation here, and discovering that we share many similar challenges. Other staff from SCME, including Tabarak, joined the programme and also contributed to the content; these real examples are what bring a workshop to life. For example, Dr Emmanuel Essah charted his journey in setting up a new Career Development module involving industrial placements for undergraduates and Steve Mika demonstrated how his Building Pathology students develop the skills required to assess causes of building decay through ‘virtual’ site visits. Tabarak demonstrated a variety of teaching and learning strategies that she adopts in her delivery of Construction Technology, including the use of Blackboard, to inspire her students to be active learners. We also had the pleasure of meeting a Part Three student, President of the Construction Society and co-founder of ConstructionChat website, Connor O’Connor, who is a shining example of student engagement with so many exciting ideas about student support, employability and module design that he hardly paused for breath.

Our visitors said that they had learned a lot and were taking away plenty of ideas and food for thought. I also felt that I learned a lot from everyone who contributed. When you work in a central department it is a great privilege to spend some time within a School getting to know some of the staff and their work in a little bit more detail.  Many thanks to Tabarak for all her work in organising the visit, and to everyone who contributed.