Success Breeds Success: In Praise of FLAIR By Dr Madeleine Davies, Department of English Literature (SLL)

Reluctance

My application to the HEA through the FLAIR Scheme was a task I deferred for as long as possible. I did not have time; it looked too difficult; I had so many other things to do, including research, marking, teaching and administration.

To indicate that I would get down to applying eventually, I attended a briefing event given by Dr Eileen Hyder who heads the FLAIR HEA accreditation scheme at the University. Eileen (who should be sainted) was an inspiring speaker and she made the whole application process seem achievable and also positive in terms of our own career management and self-development. A clear structure for the FLAIR programme was outlined and Eileen explained the number of writing retreats we could attend and the support that was available to us. A time frame was provided, and also an expert summary of what kind of material we should consider including in the various sections of the application.

Reconsideration

My procrastination stopped here. As soon as I returned to my office after the briefing event, I sketched out potential case studies and began to penetrate the mysteries of the UKPSF (UK Professional Standards Framework) that turned out not to be  ‘mysterious’ at all. Over the weekend that followed, I put flesh on the bones of the draft, began to complete the forms and to gather my evidence and references for my application for ‘Fellow’ of the HEA.

Reflection

The drafting task proved surprisingly compelling, not least because the body of work I had accumulated surprised me; I had lost sight of the range of activities I had undertaken and of their significance in terms of T & L effectiveness. I realised that all the work that I had been doing over several years was not merely ‘routine’ but was full of T & L innovation, and I began to develop a new sense of the value of my work as I wrote. My self-confidence had taken a battering over the years (such is the lot of a female academic managing the work/children juggle) but completing the forms made me realise that this state of depressed self-esteem had potentially been generated by never having the time or the space to reflect fully on the quality of the contribution that I had been making. Applying to the HEA creates that time and space for reflective self-evaluation.

Retreat

Because I am used to writing independently, I decided to reserve my writing retreat allocation for the discussion of my draft application (other colleagues prefer to use the retreats to produce their case studies). Armed with my first complete draft, I attended the retreat in early June 2016, the time of year when such mornings ‘out’ look impossible (particularly for Exams Officers). However, I was determined to create the time and, whilst there, I had a long and fascinating conversation with Eileen who read my draft and told me approvingly that it looked like the profile of a Senior Fellow rather than that of a Fellow. My self-confidence leapt another notch.

To all those tempted to skip the ‘Writing Retreat’ part of the application process, think again: advice and guidance at this stage is vital and the three hours I spent at the retreat were enjoyable, relaxed, and crucial in terms of the development of my application. The advice I received prevented many mistakes that I could have made, and corrected others that I had already made.

Following the retreat, I again returned to my office and began typing new sections to draw out areas of activity that I had under-played (not having recognised their significance), and amending others that were not UKPSF-friendly. Once again, inspired by Eileen’s positivity and encouragement, the work was swift and actually rather enjoyable: it had been a long time since I had worked on something exclusively for my own professional development.

Reward

I submitted my application shortly afterwards and was soon rewarded with a certificate, a silver pin, Senior Fellowship of the HEA, and a thoroughly enjoyable celebratory Christmas party attended by the Vice Chancellor. Since then I have become a fully trained member of the FLAIR ‘College of Assessors’, working with Eileen and several colleagues across the University who I never had the opportunity to meet before. This work has been a great pleasure and it is an unanticipated bonus of my HEA application experience.

Rejuvenation

It is not an exaggeration to say that my application to the HEA marked a turning point for me. It gave me a new appreciation of the work I had done and that I continued to do and I began to realise that I could be successful in other applications too. Since then, I have submitted bids for funding, placements, fellowships and promotion. All of this had seemed beyond my reach before I applied to the HEA, and there never seemed to be enough time for it anyway.

Following my experience on FLAIR, I now make time for these bids and applications because I have a renewed sense of the worth of what I have to share within and beyond the University. I have generated new initiatives (including a ‘Gender and Identities’ Student Forum and the SLL Resilience Masterclasses), applied for a Collaborative Award, co-organised a conference, and engaged Jess Phillips MP to come and speak at the University in June. I am doubly active in attending research events, outreach events, CQSD training sessions, and in participating in research networks.

Success breeds success. Looking back, I had fallen into a pattern of under-valuing my work and of not feeling that achievement and recognition were possible for me outside of the seminar room. Eileen’s support, and the FLAIR Scheme as a whole, lifted me out of this and helped me to develop a new perspective on my work and career. I am particularly grateful to Eileen for urging me to apply for Senior Fellowship because I would not have had the confidence to do this without her.

Recommendation

For any colleague who needs help in appreciating the value of what they do, and who needs a shot of confidence, I urge you to embrace the FLAIR Scheme. Apply for Senior Fellowship if Eileen sees the potential. Yes, it takes some work, but it is work that repays you ten-fold.

RESILIENCE: THE ROUTE TO SUCCESS By Dr Madeleine Davies

A Collaborative Initiative between Dr Madeleine Davies (Department of English Literature), Dr Ute Wolfel (Department of Modern European Languages), Dr Tony Capstick (Department of English Language and Linguistics) and Dr Alicia Pena Bizama (Counselling and Wellbeing)

PROJECT OUTLINE

In December 2016 the three Senior Tutors of the School of Language and Literature (SLL) met to discuss the growing problem of student wellbeing following a steep rise in ECF submissions for MH difficulties. We were concerned not only for the wellbeing of our students but also for their academic development and success, and for their ability to manage their professional futures. We decided that there was more that we could do to prevent student distress, build resilience, and thus support effective teaching and learning so we decided to develop and deliver two-hour, interactive Masterclass titled, ‘Resilience: The Route to Success’.

We consulted Dr Alicia Pena Bizama (Head of Counselling) to help us design a programme that would respond to the specific problems that we had noted in our SLL students. We scheduled three lengthy planning meetings, pooling our ideas and our knowledge: Dr Pena Bizama brought her extensive research into Psychology, and the three Senior Tutors brought knowledge of their individual cohorts and years of experience managing student problems. Together, we designed and produced promotional posters, disseminated the plans to all SLL colleagues, and advertised the Masterclass on Blackboard and Me@Reading. We also sent individual emails to SLL students with a link to a Doodle Poll through which students could reserve a place at the event. This would have been unmanageable for a single colleague in the middle of a busy term, but we spread the load and the materials we produced benefited greatly from the time and input of four colleagues with different research backgrounds and pedagogic expertise.

The planning group decided to intersect with associated key SLL and UofR initiatives: attendance at the Masterclass counted as credit for the Professional Track Programme (SLL) and as credit for the “Life Skills’ initiative, and it connected with the University’s emphasis on student resilience and employability.

DESIGN OF THE PROGRAMME

The Masterclass was delivered in Week 5 of the Spring Term. The 2-hour session focused on building students’ confidence in their ability to manage stress and anxiety and on equipping our students with techniques that could enhance their learning potential. The design of the session was as follows:

Dealing with Academic Pressure:

Introduction – Dr Madeleine Davies: outlining the aims of the Masterclass: managing academic pressure and facilitating success; the connection between academic and professional resilience; the roots of ‘performance anxiety’; redefining (but not denying) ‘stress’ and ‘pressure’.

Dr Pena-Bizama’s presentation (including the difference between MH problems and routine anxiety)

Feedback and How to Use it Constructively:

Introduction – Dr Tony Capstick: how feedback is often interpreted as a personal attack; what its intentions are; how it is a positive learning tool; connection with the professional workplace; how to USE feedback.

Dr Pena-Bizama’s presentation

Motivation, Perfectionism and Procrastination

Introduction – Dr Ute Wolfel: motivation – reminding students of the questions, ‘What do I want to learn? What do I enjoy about these topics?; how perfectionism produces procrastination and how both can be overcome.

Dr Pena-Bizama’s presentation

Discussion period

The students were divided into groups and asked to discuss the following:

(a) What triggers/generates their anxiety most?

(b) How can the words ‘stress’ and ‘anxiety’ be reframed?

(c) What tactics and habits can help to restore perspective.

(d) How can feedback be removed from the sense of personal attack and be redefined as a constructive learning tool?

Feedback period

The students fed back the ideas generated by their groups; many students mentioned that talking about their worries to others who shared precisely the same concerns was of great help. Students also very usefully identified the source of their anxiety and others suggested ways of tackling it. The discussion was lively, collaborative and fully supportive: it was a credit to our students.

Dr Madeleine Davies concluded the session, pointing the students towards material and University support structures that could help them in the development of productive habits and attitudes. The second, exams-focused, Masterclass was announced and written feedback on the session was collected.

STUDENT PARTICIPATION AND FEEDBACK

The Masterclass was delivered on Wednesday 8th February 2017 and 45 students attended. There was a high level of interaction throughout and student feedback was overwhelmingly positive. The form that we designed asked for feedback in the following areas:

Did you find the content reflected your concerns?

15 x ‘5’ (extremely well matched); 27 x 4 (well matched); 3 x 3 (neutral)

Do you think you will find it easier to manage academic pressure (particularly assessments) after the Master Class?

32 x ‘Yes’; 10 x ‘Maybe’; 3 x ‘No’.

Do you feel that you are better equipped to develop a more positive attitude to feedback and study following the Masterclass?

25 x ‘Yes’; 18 x ‘Maybe’; 2 x ‘No’.

Most of the forms added a comment: examples include, ‘Thank you SO MUCH’; ‘I feel much better’; ‘It’s good to know I’m not alone – loads of people here feeling the way I do’, ‘I think I can do this now!’; ‘I liked that the teachers were really honest about feeling stressed too and told us how they cope with it’; ‘Fantastic practical help – it’s what I needed’.

MOVING FORWARDS

The success of the collaboration in delivering the Resilience Masterclass initiative will be sustained going forwards. Prior to the exams period (May 2017) the same group of colleagues will collaborate on an ‘Exams Masterclass’ and in the 2017-18 session we will run three ‘Resilience’ and ‘Exams’ Master Classes in the Autumn, Spring and Summer Terms so that we can intervene early and prevent serious cases of anxiety arising (this will benefit retention). We are committed to working together as a team comprised of diverse skills to support our students in developing mental resilience to underpin academic achievement and to help them to embed the attitudes, habits and techniques that form the route to learning and professional success.