Associate Professor Amanda Millmore, School of Law, a.millmore@reading.ac.uk

Update June 2024

This submission is now a published journal article co-authored with student partners. The link is here and the complete reference can be found below: ‘Reframing Success in A Pivoting Partnership – Student Mentors Trying to Engage: A Tale of Trial and Error’.

Objectives

Curriculum development – reviewing & designing materials and the Blackboard framework for a new elective first year module.
Peer mentoring – student partners in Part 2 offering support to students on the module, embedded within the module by linking student partners directly with each seminar group and including them in online drop-ins and in-person teaching.

Context

During the Covid-19 pandemic, our students had struggled with their sense of belonging, not feeling part of the School of Law community due to lockdowns, online teaching and restrictions on gathering socially. We were creating a new elective, Part 1 law module called “Law and Society”, and we wanted to work with students to develop the module. We were also conscious that we needed to improve support for our new first-year students to ease their transition into university and their studies by enhancing their sense of belonging. We came up with the idea of supporting the new students by building bridges with the cohort in the year above.

Implementation

Curriculum Design – the student partners worked together with staff to review the materials we had prepared and giving their thoughts on what would be helpful and work for the new Part 1 students.

Peer Mentoring – we embedded student partners as mentors with individual seminar groups. We introduced them online with a dedicated “Mentor” section on Blackboard, hosted a “Q&A” Padlet board for students to interact anonymously if they wished. The module was designed with the mentors embedded into it. Student partners were each paired with one of the teaching academics on the module to provide support. Mentors were timetabled to join online optional drop-in sessions (and the session was headed “Meet the Mentors”) and compulsory seminars to offer support with groupwork and formative activities. Academic staff highlighted the benefits of peer support and promoted the mentors and how they could help, while mentors encouraged formal and informal contact with the students in their designated classes.

When student mentees did not attend the optional drop-in (we had more student partners attending than we did students enrolled on the module) we pivoted to the student partners sharing their advice for new students, which we recorded in a document that we shared on Blackboard.

Impact

Curriculum Design – this aspect of the project was very successful, with student partners feeding into the design of the Blackboard module, reviewing the module materials to ensure that they were engaging and pitched at the appropriate level and on student recommendation we ensured the provision of clickable Talis reading lists.

Peer Mentoring – this aspect fell flat, as the Part 1 students did not want to be mentored. They did not attend sessions where the mentors were offering support, declined offers of help (even when they volunteered to join a WhatsApp group) and the student partners felt that we were flogging a dead horse trying to mentor first-year students who did not want to be mentored. Student partners then pivoted to carry out some research to find out what the barriers to engagement with the project were; beset with difficulties in seeking feedback from the Part 1 students who did not respond to questionnaires, offers of coffee and cake or focus groups, the few who did participate explained that they just did not feel the need for that kind of peer support.

Reflection

Whilst the mentoring aspect of the project did not land successfully with the Part 1 students, it was not due to problems with the partnership or even the design of the project, it was just that the Part 1 cohort did not want the support that we were offering. This may be peculiar to this particular cohort, who had been significantly affected by Covid at school, but it was not for want of trying.

Whilst not one of our explicit aims, the notable success of our partnership is the value to the student partners who worked as module designers, mentors and researchers, these students have had the opportunity to disseminate their experiences at conferences and in writing and can see real benefits to their partnership experiences, and they have developed tangible employability attributes, not least a high degree of resilience.

Amanda Millmore and student partners before presenting at the Change Agents’ Network conference 2022

Follow-up

Student partners co-presented this project at the CAN (Change Agents’ Network) conference at UCL in summer 2022 and we have now co-authored a journal article sharing our experiences.

We have continued with the good curriculum developments in the module, which continues to grow from strength to strength. The mentoring aspect of the project has not continued, but instead we ensure to signpost our students to their STaR mentors and PAL leaders for peer support.

Partnership working in the School of Law continues to be business as usual, and the hiccups on this project have not deterred us from trying new things with our student partners, ensuring that we see the benefits of partnership as part of the process and the positives for the partners.

References and links

We contributed to a blog after the CAN conference: CAN Case Study: A Pivoting Partnership – Student Mentors Trying to Engage: a Tale of Trial & Error | CAN 2022 (ucl.ac.uk)

Millmore, A., Collyer, B., Delbridge, E., Khan, A., Patil, I. and Williams, M. (2024) Reframing success in a pivoting partnership – student mentors trying to engage: a tale of trial and error. The Journal of Educational Innovation, Partnership and Change, 9(1). https://journals.studentengagement.org.uk/index.php/studentchangeagents/article/view/1208

If you’d like to know more about staff-student partnership in the School of Law, you can reach me at a.millmore@reading.ac.uk

With ever-increasing speed it seems we have reached that time of year again when teaching is finished, exam results are calculated and our thoughts start to turn from the current academic session to planning for the next one. This offers some time to reflect on successes and think about the areas of teaching where we would like to make changes. The “stand-out” feature of my module portfolio in 2014-15 has been the increased level of working in partnership with colleagues to teach and support our undergraduate students. Six of the seven modules I delivered this year were co-taught, an approach which has brought some challenges and plenty of rewards.

… with PhD students

In the Henley Business School, I am fortunate to work each year with a small team of PhD students who are responsible for supporting the delivery of lecture material in Statistics through weekly tutorials for undergraduates. This partnership provides an important opportunity for PhD students to strengthen their transferable skill set and become more effective facilitators; I have seen them gain a clearer understanding of pedagogy and an increased level of confidence. Similarly, there are benefits here for our undergraduates: they receive more individualised support for their taught course and they can also gain an appreciation of how their learning relates to the research undertaken in the School. And for myself, my motivation is improved by the enthusiasm of the PhD students and their “get-involved” attitude towards the programme delivery.

… with industry-based professionals

For my module in the School of Systems Engineering, there can be no doubt that engaging with IT professionals enhances the employability skills of our undergraduate students. In this case, the programme involves a group-based web development project for which employees of a local web design company act as the client. Developing this working relationship over the past few years has provided an extra dimension to my teaching. In recent discussions it has become clear that the company also values their involvement: “It offers an opportunity to gain skills and experience that simply would not be available to most of our staff members in their usual roles within the business. It has also afforded us an opportunity to give something back to the community by sharing our expertise – something we feel strongly about.”

Engaging in team-based teaching presents challenges especially in maintaining seamless delivery and providing consistent information to students. Sometimes there can also be logistical and communication problems associated with bringing together a diverse set of people with different working practices and other research-based or commercial objectives. However, all of these difficulties can be overcome when an inclusive environment is created in which open discussion is encouraged. From my experience, I have also learnt the importance of devising and sharing formal documentation to ensure consistency in assessment and provision of feedback to students.

When I first started working at the University, I expected teaching in higher education would be a rather solitary experience providing very little opportunity for interaction with colleagues. Ten years later, I can testify that this is certainly not the case as I work on a variety collaborative teaching and learning projects with colleagues from several Schools and Departments. It may be true that team-based teaching requires some additional commitment and effort but in my opinion this approach can bring benefits to University staff and students, and to external partners. And so, as planning gets underway for the next cohort of students, I would encourage consideration of team-based teaching as an option for module delivery.

Tag: Partnership

Reframing success in a partnership project