The Use and Usefulness of Peer Feedback

Dr Charlotte Newey and Dr Steph Rennick

c.newey@reading.ac.uk

Humanities (Philosophy)

Overview

We undertook a pilot study into the use and usefulness of peer feedback, involving undergraduates and postgraduates from Philosophy at Cardiff University – where peer feedback was not widely used – and for comparison, undergraduates from Law (where peer feedback was well-established).

The study identified three main concerns students have with peer feedback: the expertise of their peers, their motivation and investment, and their ability to interpret and apply grading criteria. Here we outline some simple recommendations to help to mitigate these concerns while allowing educators and students to repeat the many benefits of incorporating peer feedback.

Objectives

Our study’s overarching aims were three-fold (https://www.cardiff.ac.uk/learning-hub/view/improving-peer-review-a-pilot-study):

  1. To trial different opportunities for, and kinds of, peer feedback.
  2. To gather qualitative and quantitative data on the perceived usefulness of peer feedback, before, during, and after interventions.
  3. To improve students’ ability to identify and utilise different kinds of feedback (including, but not limited to, peer feedback).

Ultimately, we wished to improve the perception of peer feedback among students by helping them to understand its usefulness, identify the conditions under which it is most valuable, and gain insight into the barriers that can hinder its success. We hypothesised that a better understanding of student perceptions regarding feedback would help us to improve our teaching and feedback practices.

Context

The research was undertaken by Dr Charlotte Newey and Dr Steph Rennick when we were Philosophy lecturers at Cardiff University. We noted an apparent mismatch between workload constraints and the quality and volume of feedback the university aimed to provide. We trialled interventions in two undergraduate and one postgraduate Philosophy module and held focus groups with Philosophy students and students from Law (where peer feedback was already an established practice). Given the time pressures on academics throughout the UK, this research remains highly relevant and is applicable across disciplines.

The research also bears on student experience. Students may give lower scores on module evaluations and NSS in relationship to the timeliness or usefulness of feedback if they do not recognise the different forms that feedback can take and have in mind only written comments made by academics on summative work. There is therefore additional benefit to improving students’ understanding and recognition of peer feedback.

Implementation

At the start of the study, we held focus groups to canvas opinions among undergraduates regarding peer feedback.  We then trialled six interventions across three modules over the course of a semester (two undergraduate and one postgraduate). These included critically commenting on their peers’ individual and group work over different tasks, providing feedback both verbally and in writing. Throughout this period, we measured the difference in perceived usefulness between the different interventions, including instances identified explicitly as constituting peer feedback versus those described merely in terms of the activity (e.g., ‘a group exercise’). We used in-class surveys and Mentimeter polls. Finally, we held a third focus group at the end of the semester to capture whether attitudes had changed as a result of the interventions. In the first half of semester, we described activities in terms of their specific learning outcomes without identifying them explicitly as peer feedback (e.g., this is a group activity in which you’ll practise reading and interpreting an ancient text); in the second half, we indicated how and why the interventions were forms of peer feedback. We wanted to discover whether the phrase ‘peer feedback’ put students off, and whether they were correctly identifying the various opportunities when they were receiving feedback, rather than assuming feedback was limited to comments from a staff member on written work.

We found that reception of peer feedback varied depending on a number of factors. Most strikingly, students seemed to appreciate peer feedback most when it didn’t apply to a particular assessment, but rather in the context of checking their understanding and/or skills development. While they were reluctant to have their peers ‘mark’ their work, they reported significant benefits from defending their ideas, critiquing the structure of others’ arguments, and comparing their understanding. Perhaps because ‘assessment’ and ‘feedback’ are so often discussed together, students didn’t always recognise this non-assessment-specific feedback as ‘feedback’.

Students highlighted three main concerns with peer feedback:

  1. What do their peers know? (The expertise of those giving feedback)
  2. Do their peers care? (The attitude, investment, and motivation of those giving feedback)
  3. Do their peers understand the grading criteria, and would they apply it accurately and reliably?

The focus groups revealed differences in attitudes between disciplines that affected reception of peer feedback: Philosophy students tended to view their peers more as collaborators while Law students viewed them as competitors.

Impact

Encouragingly, each of the central concerns raised by students can be overcome. Based on the study and our subsequent practice, we make the following recommendations for improving the effectiveness and reception of peer feedback:

  • Ensure that exercises involving peer feedback are overseen by staff. This helps to avoid the problem of ‘student expertise’.
  • Provide opportunities for students to practise giving feedback, increasing their confidence in themselves and each other.
  • Incentivise giving helpful feedback. For example, by making peer feedback a component of summative assessment. This helps to overcome the problem of student investment.
  • Foster an environment where students see each other as collaborators, rather than competitors, which might be done differently in different departments.
  • Develop students’ literacy in interpreting grading criteria by having them apply them, rather than merely distributing copies of the criteria.
  • Do not limit the discussions of feedback to discussions of assessments: highlight the diversity of opportunities for, and benefits of, feedback. An example of this from within Humanities, which is likely to have wider application, occurs in group discussions. A seminar leader might delay their own response to a students’ question or opinion, and instead invite others to provide answers or suggestions.

Reflection

This study provided helpful insights into the attitudes of students towards peer feedback and how its benefits could be maximised and best communicated. Part of the project’s success came from the sustained nature of the interventions, the ongoing evaluations, and comparisons between modules and with another department. However, this was a small pilot study so there were limitations on what could be achieved. The postgraduate class we trialled interventions in was small, and so the bulk of our analysis focussed on our more robust undergraduate data – exploring postgraduates’ experience of peer feedback would be a fruitful avenue for future research. We had chosen Law as our comparison discipline as peer feedback was more established there, but unfortunately the attendees of the Law focus group were less familiar with this practice than we had hoped. In future research, additional cross-discipline comparisons would be useful.

Follow Up

We have both continued to incorporate peer feedback into our practice and encourage our colleagues to do the same.

Links

https://www.cardiff.ac.uk/__data/assets/pdf_file/0006/922929/Rennick-Newey-Peer-Feedback-Final-Report.pdf

The university as a lending service – STEM learning with Lego

Dan James: Daniel.james@reading.ac.uk

Institute of Reading

Overview

The case study will describe a TLEP (Teaching and Learning Enhancement Project) to develop STEM teaching and learning.  Over 400 Reading Partnership student teachers (RPTs) have received some training, which was well received in university sessions.  This case study will also describe how the programmable Lego kits were used successfully with 60 children who visited the university during their science week, as well as discussing future plans.

Objectives

The aims for the TLEP were:

  • To provide the students the skills, resources and confidence within university to deliver cross-curricular STEM activities whilst on their school placement, either in lessons and / or as an after-school club.
  • To promote and model cross-curricular working within a module and collaborative working within the community.
  • To maximise the use of expensive resources and to demonstrate ‘proof-of-concept’ that lending of resources to partnership schools is viable.

Context

The majority of the incoming primary teaching ITT (Initial Teacher Training) students do not take STEM A-levels and lack confidence teaching STEM in schools. Over the course of the teacher training programme, knowledge in the individual subjects improves.  However, due to the siloed nature of university module teaching, students do not always see the cross-curricular opportunities to teach the subjects, nor have the confidence to deliver STEM initiatives, especially design and engineering challenges to children. With an ever-increasing shortage of a skilled STEM workforce, promoting STEM skills in children from a primary age is important for the future of Britain’s economy (ASPIRES project, 2013). One major barrier to achieving this goal is schools having the finances to purchase equipment.  Even if schools have access to the necessary resources, they can often be used once and then lost in the back of the store cupboard.  Further barriers include teachers having the necessary skills and confidence to deliver these sessions.

Implementation

By modelling working in a cross-curricular fashion and exposing students to carrying out the activity experientially, the aim was to upskill the RPTs (Reading Partnership student teachers) in their skills and confidence to deliver these types of STEM projects in their training placements and in their future schools.

Funding from the TLEP was used to purchase 10 Lego Spike Prime kits which provided sufficient resources for a class set both for use in university science teaching sessions, and with schools, where class numbers are approximately 30 children.  By the university purchasing the resources and making them available for lending through the Learning Hub at London Road, the barrier in terms of resource cost to schools using these kits (~£300 per box new) was therefore eliminated.

The ambition was that after the workshop session as part of their university course, the Reading Partnership Teachers (student teachers) would then be inspired to borrow the kits and use with their own classes.  However, the use of practical resources was severely hampered by covid-19, so the anticipated impact was reduced, and the timescale delayed.

But as part of a ‘Science Week’ in May 2022, a partnership school was invited to the science teaching labs on the London Road Campus.  The children from a years 5 and 6, took part in a session to build 2 different motorizable grabber arms, and evaluated which was the best grabber to pick up different plastics in a plastic recycling sorting facility.

Impact

Aim 1:  The university session provided the students the skills, resources and confidence, as evidenced by module reviews and overhearing many of the university students saying, “that was really fun!”.  It also gave them the chance to work together and problem-solve groups, developing relationships amongst the cohort.

Aim 2:  By inviting a school into the university’s science teaching lab, we met the aim of working collaboratively with the local community, meeting the aims of the Community, Engagement  and Sustainability strands of the University Strategy. The children very much enjoyed this with them rating the session 9 or 10, out of 10.

Aim 3:  This aim was to maximise the use of expensive resources and demonstrate  that this is an option when working in partnership with schools.  The fact that this work has already been used by 400 university children and 50 children, the means that the cost per participant is now down to approximately £5, based on the purchase cost of £2500.  As further students and children, use these resources this cost per participant will further reduce.

Reflection

This was a good first good start to supporting delivery of these cross-curricular STEM sessions with a physical computing component. Part of this aim was also to model cross-curricular working within a module with the computing training happening in computing sessions.  Due to covid-19 disrupting the delivery of both the science and computing sessions, this was not as well implemented as initially hoped.

Further confidence and awareness in how these kits can be used would be beneficial to support increased implementation in schools, both for the trainee teachers and for experienced teachers mentoring them.

Follow Up

I am aiming to train experienced teachers in using the kits, to ensure even greater impact and support for our RPTs on school placements.

A Partnership in SLL to Enhance Blended Learning Practices: an Analysis of the Process and Findings

Michael Lyons- School of Literature and Languages

m.lyons@reading.ac.uk 

Link back to case studies on the T and L Exchange website

Overview

PEBLSS (a Partnership to Enhance Blended Learning – between Staff and Students) was a project seeking to strengthen teaching and learning in SLL. It particularly focuses on enhancing methods of teaching and learning amidst the extraordinary conditions faced by staff and students which has resulted in the transition into blended and online learning.

Context

A survey was designed and sent to students within the School of Literature and Languages, to identify members of staff who have excelled at blended learning during the Covid-19 pandemic 2020-2021. This was done by identifying three key areas of learning (pre-recorded lectures, live sessions, and assessment) and asking students to name the members of staff whom they believe stood out based on each of these core areas and their reasons behind this. Interviews were conducted to complete case studies based on these responses. Overall, 76 students responded to the survey.

We aimed to reduce “survey fatigue” due to the substantial number of surveys that students have received throughout the course of the Covid-19 pandemic. Therefore, by keeping the questions to short answers and multiple-choice, students were more likely to respond and contribute their ideas within the survey.

Once the surveys were collected, the results were analysed to identify the members of staff that proved to have stood out among the students in each of the core areas. From this, interviews were arranged and conducted to allow for the chosen members of staff to expand on their experience of teaching during the blended learning approach.

Objectives

The questions were designed to obtain specific examples of good teaching practices, and for the members of staff to

  1. elaborate on their successful methods.
  2. discover what teaching practices were successfully put into place and the ways they could be adapted into future teaching.
  3. retrieving information from nominated staff regarding how they continued to carry out assessments and ensure students felt supported in their assessments in the transition to the blended learning environment.

Implementation

Thirty minutes was designated per interview; however, many of the interviews extended beyond the time frame due the detail of the answers. Interviews were recorded and saved onto Microsoft Stream, for the researchers to conduct further analysis.

Impact

Summary of findings for the pre-recorded lectures

  • Pre-recorded lectures offered the opportunity to bring in new, innovative audio-visual materials to support and enhance sessions. It was noted that different modes of delivery are important.
  • Pre-recorded lectures were received well when language and style of speech was concise but exaggerated. More emphasis is needed on the speech style rather than gestures (and other paralinguistic features), as these are lost online. Additionally, potentially politically sensitive topics need extra consideration for online sessions.
  • Guides about timeframes (like a week-by-week schedule) are useful for the organisation of pre-recorded lectures. Students know what they are learning when; examples of these practices were demonstrated in the interviews by a word document calendar, or a weekly bitesize email.
  • It was advised that longer segments for the pre-recorded lectures should be avoided. 20-minute segments were recommended, as this makes the sessions concise but the content for the segment is still detailed,thus maintaining student engagement online.
  • It is also advisable to have weekly folders, clearly labelled, with the pre-recorded lectures (with an embedded link), PowerPoint presentation, and any other specific resources or worksheets relevant to the screencast.
  • It was noted that it was advantageous to have short videos of around 2-3 minutes in length to go over the concepts of the lecture; this makes it easier for students to revise. It also ensures that staff have covered important materials more than once e.g., prioritisation of information.
  • Useful to have several check-ins with students near the beginning and middle of the module so that feedback about the pre-recorded lectures can be acted on whilst students are learning.
  • Discussion boards were useful for the screencast exercises and promoted more student engagement. It was another useful tool for students to feedback about the screencasts, or if they had any questions.
  • Timestamping information was beneficial. Outlining to students when certain parts or concepts are going to show in the pre-recorded lecture was advantageous because students can use the timestamps to revise specific information.
    • It was noted that pre-recorded lectures were challenging because of the constraints of timing, editing and personalisation of content. Additionally, use of the pre-recorded lectures for the future was a topic under discussion in the interviews. Staff recognised the benefits of having the pre-existing screencasts; however, ensuring the information was up-to-date and engaging for current students was a concern. It was also noted that if the pre-recorded lectures were personalised this year for current students, the session would need to be updated or reproduced for the next year group.

 

Summary of findings for the live sessions

  • The advantages of live sessions:
  • Attendance is strong – reflected in the marking
  • Online sessions easier than socially distanced face-to-face sessions for discussions and facilitating dialogue
  • Sharing of files – OneNote/Blackboard/Collaborate
  • The number of methods identified to help increase student participation

The disadvantages of live sessions:

  • Technology – Learning new technology – reliance of technology, difficult if not working

Reflection

This project has been widely beneficial, not only in identifying current good teaching practices, but also finding methods to help for future pre-recorded lectures, live sessions, and assessments. The project was also beneficial for us as students. In identifying good practices during the pandemic, we were able to feed this information back to staff (and students) at the Teach Share event on the 29th of June 2021.

Overall, it is evident from this project that there are many teaching practices used by staff both before and during the Covid-19 pandemic that are beneficial to other members of staff (as well as the students) and therefore this project highlighted how important it is to share teaching practices, not only within individual departments, but school and university-wide.

Learning to Interpret and Assess Complex and Incomplete Environmental Data

Andrew Wade a.j.wade@reading.ac.uk

Department of Geography and Environmental Sciences

Overview

Field work is well known to improve student confidence and enhance skills and knowledge, yet there is evidence for a decline in field work in Secondary Education, especially amongst A-level Geography students. This is problematic as students are entering Geography and Environmental Science degree programmes with reduced skills and confidence around field-based data collection and interpretation, and this appears to be leading to an apprehension around data collection for dissertations. A simple field-based practical where 47 Part 2 Geography and Environmental Science students tested their own hypotheses about factors that control water infiltration into soils was developed. Improved confidence and appreciation of critical thinking around environmental data was reported in a survey of the student experience. Student coursework demonstrated that attainment was very good, and that skills and critical thinking can be recovered and enhanced with relatively simple, low-cost field-based practical classes that can be readily embedded to scaffold subsequent modules, including the dissertation.

Context

The importance of field work is well established in Geography and Environmental Science as a means of active and peer-to-peer learning. However, students appear to have little confidence in designing their own field work for hypotheses testing when they arrive for Part 1, probably due to a decline in field work in Secondary Education (Kinder 2016, Lambert and Reiss 2014). Within the Geography and Environmental Science programmes, there is a part two, 20 credit ‘Research Training’ module that develops the same skills. However, this research training module and the dissertation are seen by the students as being of high risk in that they perceive a low mark will have a significant negative impact on the overall degree classification. Consequently, students are seemingly risk adverse around field-based projects. The idea here is to make field-based training more commonplace throughout multiple modules through inclusion of relatively simple practical training, so that hypotheses testing, critical thinking and confidence with ‘messy’ environmental data become intuitive and students are at ease with these concepts. In parallel, GES module cohorts have increased in recent years and this is an additional reason to develop simple, low-cost practical classes.

Objectives

The aim of the project was to determine if a simple, field-based practical would help boost student confidence around field data collection and interpretation, and hypotheses testing. The objective was to give the students a safe and supportive environment in which to develop their own hypotheses and method for field data collection, and to learn to interpret often ‘messy’ and ‘complex’ environmental data.

Figure 1: The practical class took place on the hill-slope on campus between the Atmospheric Observatory and Whiteknights Lake on the 28 October 2019 over 4 hours in total.

 

Figure 2: Students used a Decagon Devices Mini-Disc Infiltrometer to measure unsaturated hydraulic conductivity to test their own hypotheses about the factors controlling infiltration

Implementation

A practical was designed where 47 Part 2 students, working in groups of four or five, developed their own hypotheses around the factors controlling rainfall infiltration on a hill-slope in the class room following an in-class briefing, and then tested these hypotheses in the field using Mini Disc infiltrometers (Figs. 1, 2 and 3). There was a further follow-up session where each student spent two hours processing the data collected and was briefed on the coursework write-up.

Figure 3: The students tested hypotheses around distance from the lake, vegetation and soil type, soil moisture and soil compaction. Each student group spent two hours in the field.

Impact

Of 40 students who responded to an on-line survey:

  • 37 agreed the practical helped develop their critical thinking skills around complex and incomplete environmental data;
  • 36 agreed they were now better able to deal with uncertainty in field-based measurements;
    and 38 feel more confident working in the field.

Student quotes included:

  • “The practical was very useful in helping to understand the processes happening as well as being more confident in using the equipment.”
  • “I thought the practical was good as it was another way to process information which tends to work better for me, doing and seeing how it works allows me to gain a higher understanding in the processes”

The majority of students gained first class and upper second-class marks for the project write-up and the reports submitted demonstrated good critical thinking skills in the interpretation of the infiltration measurements. There has been a noticeable increase in the number of students opting for hydrology-based dissertations.

Reflections

Confidence and critical thinking skills can be enhanced with relatively simple, low-cost field-based practicals that scaffold subsequent modules including Research Training for Geographers and Environmental Science, and the dissertation, and focus on hypotheses testing in addition to knowledge acquisition. Each student spent 2 hours in the field on campus and 2 hours processing their data, with further time on the coursework write-up. This seems a reasonable investment in time given the benefits in confidence, skills and knowledge. Embedding such practicals should not replace the larger skills-based modules, such as Research Training, nor should such practical classes replace entirely those that focus more on knowledge acquisition, but these practical classes, where students explore their own ideas, appear to be a useful means to boost student confidence and critical thinking skills at an early stage. The practical was also an excellent means of encouraging peer to peer interaction and learning, and this and similar practical classes have good potential for the integration of home and NUIST students.

Follow up

Embed similar practical classes in part one modules to build confidence at the outset of the degree programme and, at part three, to further enable integration of home and NUIST students.

Links and References

Kinder A. 2016. Geography: The future of fieldwork in schools. Online: http://www.sec-ed.co.uk/best-practice/geography-the-future-of-fieldwork-in-schools/ (Last accessed: 03 Jan 2020).

Lambert D and Reiss MJ. 2014, The place of fieldwork in geography and science qualifications, Institute of Education, University of London. ISBN: 978-1-78277-095-4. pp. 20

Improving student assessment literacy & engaging students with rubrics

Dr. Allan Laville

School of Psychology & Clinical Languages Sciences

In this 14 minute video, early rubrics adopter Dr. Allan Laville shares how he and colleagues in Psychology have sought to improve student assessment literacy, and have successfully engaged students with their assessment rubrics by embedding analysis of them into their in-class teaching and by using screencasts, discussion boards and student partnership. Lots of useful ideas and advice – well worth a watch.

Supporting Transition: Investigating students’ experiences of transferring from University of Reading Malaysia campus (UoRM) to the University of Reading UK campus (UoR)

Daniel Grant, Associate Professor in Clinical Pharmacy & Pharmacy Education, Pharmacy Director of Teaching & Learning & Dr Taniya Sharmeen Research Fellow

 

Click here to read the full report.

 

This slide summarises the project:

 

 

 

The DEL Feedback Action Plan

Madeleine Davies, Cindy Becker and Michael Lyons- SLL

Overview

A feedback audit and consultation with the Student Impact Network revealed a set of practices DEL needs to amend. The research produced new student-facing physical and online posters, designed by a ‘Real Jobs’ student, to instruct students on finding their feedback online, and generated ‘marking checklists’ for staff to indicate what needs to be included in feedback and what needs to be avoided.

Objectives

  • To assess why students scored DEL poorly on feedback in NSS returns
  • To consult with students on types of feedback they considered useful
  • To brief colleagues on good practice feedback
  • To produce consistency (but not conformity) in terms of, for example, the amount of feedback provided, feedforward, full feedback for First Class work, etc.
  • To assess whether marking rubrics would help or hinder DEL feedback practice

Context

The ‘DEL Feedback Action Project’ addresses the persistent issue of depressed NSS responses to Department of English Literature assessment and feedback practices. The responses to questions in ‘teaching quality’ sections are favourable but the 2018 NSS revealed that, for English Studies, Reading is in the third quartile for the ’Assessment and Feedback’ section and the bottom quartile for question 8 (scoring 64% vs the 74% median score) and question 9 (scoring 70% vs the 77% median score).

In October 2018, DEL adopted eSFG. An EMA student survey undertaken in January 2019 polled 100 DEL students and found that, though students overwhelmingly supported the move to eSFG, complaints about the quality of DEL feedback persisted.

Implementation

Michael Lyons began the project with an audit of DEL feedback and identified a number of areas where the tone or content of feedback may need improving. This material was taken to the Student Impact Network which was shown anonymised samples of feedback. Students commented on it. This produced a set of indicators which became the basis of the ‘marking checklist’ for DEL staff. Simultaneously, DEL staff were asked to discuss feedback practice in ‘professional conversations’ for the annual Peer Review exercise. This ensured that the combined minds of the whole department were reflecting on this issue

Student consultation also revealed that many students struggle to find their feedback online. With this in mind, we collaborated with TEL to produce ‘maps to finding feedback’ for students. A ‘Real Jobs’ student designer converted this information into clear, readable posters which can be displayed online or anywhere in the University (the information is not DEL-specific). The posters will be of particular use for incoming students but our research also suggested that Part 3 students are often unaware of how to access feedback.

The results of the initial audit and consultation with students indicated where our feedback had been falling short. We wrote a summary of these finding for DEL HoD and DDTL.

Research into marking rubrics revealed that DEL marking would not be suited to using this feedback practice. This is because they can be inflexible and because DEL students resist ‘generic’ feedback.

Impact

The student-facing posters and staff-facing ‘marking checklist’ speak to two of the main issues with DEL feedback that were indicated by students. The latter will deter overly-brief, curt feedback and will prompt more feedforward and comment about specific areas of the essay (for example, the Introductory passage, the essay structure, referencing, grammar, use of secondary resources, etc).

With DEL staff now focused on the feedback issue, and with students equipped to access their feedback successfully, we are hoping to see a marked improvement in NSS scores in this area in 2020-21.

For ‘surprises’, see ‘Reflections’.

Reflections

The pressure on academic staff to mark significant amounts of work within tight deadlines can lead to potential unevenness in feedback. We are hoping that our research prompts DEL to streamline its assessment practice to enhance the quality and consistency of feedback and feedforward.

Students’ responses in the Student Impact Network also suggested that additional work is required on teaching students how to receive feedback. Over-sensitivity in some areas can produce negative scores. With this in mind, the project will terminate with an equivalent to the ‘marking checklist’ designed for students. This will remind students that feedback is anonymous, objective, and intended to pave the way to success.

Follow up

Monitoring NSS DEL feedback scores in the 2020-21 round, and polling students in the next session to ensure that they are now able to access their feedback.

Continuing to reflect on colleagues’ marking workload and the link between this and unconstructive feedback.

 

 

How ISLI moved to full online teaching in four weeks

Daniela Standen, ISLI

Overview

ISLI teaches almost exclusively international students. Many of our programmes run all year round, so ISLI had to move to teach exclusively online in the Summer Term. This case study outlines the approach taken and some of the lessons learnt along the way. 

Objectives 

  • Delivering a full Pre-sessional English Programme online to 100 students.
  • Providing academic language and literacy courses for international students.
  • Teaching International Foundation students, with one cohort about to begin their second term at Reading.
  • Teaching students on the Study Abroad Programme.

Context  

In April 2020 as the country was into lockdown and most of the University had finished teaching, ISLI was about to start a ‘normal’ teaching term.  The Pre-sessional English Programme was about to welcome 100 (mostly new) students to the University. The January entry of the International Foundation Programme was less than half-way through their studies and the Academic English Programme was still providing language and academic literacy support to international students.

Implementation

Moving to online teaching was greatly facilitated by having in house TEL expertise as well as colleagues with experience of online teaching, who supported the upskilling of ISLI academic staff and were able to advise on programme, module and lesson frameworks.

We thought that collaboration would be key, so we put in place numerous channels for cross-School working to share best practice and tackle challenges.  ISLI TEL colleagues offered weekly all School Q&A sessions as well as specific TEL training. We set up a Programme Directors’ Community of Practice that meets weekly; and made full use of TEAMS as a space where resources and expertise could be shared.  Some programmes also created a ‘buddy system for teachers’.

Primarily the School adopted an asynchronous approach to teaching, synchronous delivery was made particularly difficult by having students scattered across the globe.  We used a variety of tools from videos, screencasts, narrated PowerPoints and Task & Answer documents to full Xerte lessons.  Generally using a variety of the above to build a lesson.  Interactive elements were provided initially mostly asynchronously, using discussion boards, Padlet and Flipgrid.  However, as the term progressed feedback from students highlighted a need for some synchronous delivery, which was carried out using Blackboard collaborate and TEAMS. 

Impact

It has not been easy, but there have been many positive outcomes from having had to change our working practices.  Despite the incredibly short timescales and the almost non-existent preparation timel, our PSE 3 students started and successfully finished their programme completely online, the IFP January entry students are ready to start their revision weeks before sitting their exams in July and international students writing dissertations and post graduate research were supported throughout the term.

As a School we have learnt new skills and to work in ways that we may not have thought possible had we not been forced into them.  These new ways of working have fostered cross-School collaboration and sharing of expertise and knowledge.

Reflections

We have learnt a lot in the past three months.  On average it takes a day’s work to transform one hour of face to face teaching into a task-based online lesson.

Not all TEL tools are equally effective and efficient, below are some of our favourites:

  • For delivering content: Narrated PowerPoints, Screen casts, Webinars, Task and Answer (PDF/Word Documents)
  • For building online communities: Live sessions on BB collaborate (but students are sometimes shy to take part in breakout group discussions), Flipgrip, discussion boards.
  • For student engagement: BB retention centre, Tutorials on Teams, small frequent formative assignments/tasks on Blackboard Assignments.
  • For assessment: BB assignments, Turn it in, Teams for oral assessment

If time were not a consideration Xerte would also be on the list.

Copyright issues can have a real impact on what you can do when delivering completely online.  Careful consideration also needs to be given when linking to videos, particularly if you have students that are based in China.

Follow up

ISLI is now preparing for Summer PSE, which starts at the end of June. Many of the lessons learnt this term have fed into preparation for summer and autumn teaching.  In particular, we have listened to our students, who told us clearly that face-to-face interaction even if ‘virtual’ is really important and have included more webinars and Blackboard Collaborate sessions in our programmes.

Links

https://www.reading.ac.uk/ISLI/  

Using Psychological Techniques to get the most out of your Feedback

Zainab Abdulsattar (student – Research Assistant), Tamara Wiehe (staff – PWP Clinical Educator) and Dr Allán Laville, a.laville@reading.ac.uk, (Dean for D&I and Lecturer in Clinical Psychology). School of Psychology and CLS.

Overview

To help Part 3 MSci Applied Psychology students address the emotional aspect of engaging with and interpreting assessment feedback, we have created a Blackboard feedback tool, which draws on self-help strategies used in NHS Mental Health services. This was a TLDF funded project by CQSD and we reflect upon the usefulness of the tool in terms of helping students manage their assessment feedback in a more positive and productive way for both now and the future.

Objectives

  • To explore the barriers to interpreting and implementing feedback through the creation of a feedback-focused tool for Blackboard
  • To transfer aspects of NHS self-help strategies to the tool
  • To acknowledge the emotional aspect of addressing assessment feedback in Higher Education
  • To support students to engage effectively with feedback

Context

Assessment and feedback are continually rated as the lowest item on student surveys despite efforts from staff to address this. Whilst staff can certainly continue to improve on their practices surrounding providing feedback, our efforts turned to how we could improve student engagement in this area. Upon investigation of existing feedback-focused tools, it has become apparent that many do not acknowledge the emotional aspect of addressing assessment feedback. For example, the ‘Development Engagement with Feedback Toolkit (DEFT)’ has useful components like a glossary helping students with academic jargon, but it does not provide resources to help with feedback related stress. The aim was to address the emotional aspect of interpreting feedback in the form of a self-help tool.

Implementation

 Zainab Abdulsattar’s experience:

Firstly, we carried out a literature review on feedback in higher education and the use of self-help resources like cognitive restructuring within the NHS used to treat anxiety and depression. These ideas were taken to the student focus group: to gather students’ thoughts and opinions on what type of resource they would like to help them understand and use their feedback.

Considering ideas from the literature review and the focus group, we established the various components of the tool: purpose of feedback video, problem solving and cognitive restructuring techniques, reflective log and where to go for further support page. Then, we started the creation of our prototype Blackboard tool. At tool creation stage, we worked collaboratively with the TEL team (Maria, Matt and Jacqueline) to help format and launch the tool. Upon launch, students were given access to the tool via Blackboard and a survey to complete once they had explored and used the tool.

Impact

Our prototype Blackboard tool met the main objective of the project, to address the emotional aspect of the interpreting assessment feedback. The cognitive restructuring resource aimed to identify, challenge and re-balance students negative or stressful thoughts related to receiving feedback. Some students reported in the tool survey that they found this technique useful.

As well as this, the examples seemed to help students link their past experiences of not getting a good grade. Students also appreciated the interactive features like the video of the lecturer [addressing the fact that feedback is not a personal attack] and were looking forward to the tool being fully implemented during their next academic year. Overall, the student survey was positive with the addition of some suggestions such as making the tool smart phone friendly and altering the structure of the main page for ease of use.

Reflections

Zainab Abdulsattar’s reflections:

The success of the tool lied in the focus group and literature review contributions because the students’ focus group tool ideas helped to further contribute to the evidence-based self-help ideas gathered from the latter. Importantly, the hope is that the tool can act as an academic aid promoting and improving students’ independence in self-managing feedback in a more positive and productive way. Hopefully this will alleviate feedback-related stress for both now and the future in academic and work settings.

Follow up

In the future, we hope to expand the prototype tool into a more established feedback-focused tool. To make the tool even more use-friendly, we could consider improving the initial main contents page. For example, presenting the options like ‘I want to work on improving x’ then lead on to the appropriate self-help resource instead of simply starting with the resource options [e.g. problem solving, reflective log].

Seeds of Diversity: 90 years and growing

Melanie Jay and Suzy Tutchell, Institute of Education

The Project

Seeds of Diversity was an ambitious, enriching and highly creative project drawing together the University of Reading’s community of teachers and learners to produce a collaborative and evolving sculptural installation. This innovative project celebrated the University’s roots and growth over the past 90 years as well as reflecting future aspirations. Sculptural ceramic seeds were created over 10 months and planted within the campus grounds’ as an installation and a final cross-disciplinary celebration at the end of the academic year.

Seeds of Diversity is now a sculptural installation made up of hundreds of ceramic seed pods created by partnership schools, staff, students, pupils and visitors. The creation of the pods was overseen by art-based tutors commensurate with existing and experimental customs and inspired by contemporary ceramic practice. Participants were invited to sculpt a seed in clay or to decorate a readymade form with a design which reflected their connection to the University.

Importantly, the workshop involved our ceramicist-in-resident, Sue Mundy. Sue, who is a prestigious artist in the world of ceramics and is an integral part of our ongoing vibrant artist-in-residency programme at the IoE, enriched the process further with her professional expertise and knowledge-base. The project naturally evolved over the duration of the year in response to a widening community interest stemming from our initial workshops. This development included working with Grant Pratt, a local raku expert, owner of Blue Matchbox Gallery in Tilehurst. Two raku firings provided participants with the opportunity to experiment with glazing and firing their pods in an outside kiln – this was a truly magical experience for all involved, even on the coldest of days.

“It was like a multi-sensory experience, the smell of the wood and burning materials was evocative of a smoke-house in Whitby!” (Andrew Happle, Lecturer in Science Education).

We worked with a varied and wide range of participants including:

  • 5 x local primary schools
  • Reading Boys school
  • Wokingham secondary art teachers
  • Primary Art Network teachers
  • Secondary PGCE art students and D&T students
  • PGCE primary students (whole cohort)
  • BA Ed Y2 (whole cohort)
  • BA Ed Art specialists (Years 1, 2 & 3)
  • IoE Staff: Teaching and Research, Technical, Administrative
  • Marvellous Mums project
  • PGEYT students

Impact

The impact of the project was multitudinous as highlighted by the following participants’ responses:

  1. To inform, extend and enrich staff and student learning, working in conjunction with existing teaching and resource-based facilities

“I feel the success of the project was heavily due to the incredible facilities that are available. Facilities that state schools cannot fund themselves and therefore providing the children with opportunities like this has been amazing.” (Katie Purdy, alumni and head teacher)

  1. To create a collaborative art installation on the University campus grounds:

“Every time I arrive in the mornings, no matter the weather, it’s such a treat to see the pods dotted around the campus and remember their creative beginnings” (Dr. Yota Dimitriadi, Lecturer in Computer Studies and National Teaching Fellow)

  1. To showcase the diversity and collaborative spirit of the University of Reading:

“The range of adults and children involved in the project was incredible, and was reflected in the final ‘look’ of the installation – a whole field of sizes, shapes, colours and individual characteristics” (Charlie Atkins, Y3 BA Ed Art specialist student)

  1. To symbolise UoR as a global and growing institution that works with individuals and communities to building knowledge and understanding for the future

“The Seed Project was a truly collaborative venture exemplifying the University of Reading as a sharing institution working with communities building and sharing knowledge for the benefit of all. This venture worked across departments in the making and the firing. During the raku even passers-by dropped in.

Each Raku firing is a fresh and exhilarating process every time I come to it and I am sure others felt the same. There are always new things to learn and new processes to try.  Only one person can have the exciting task of loading the kiln and plucking the red hot pieces from the furnace but everyone is caught up in the thrill and joy of creating.  The energetic beauty of the firing, the random, the accidental the unintended is captivating. Raku is all about community and as the clay transformed and the bisque reached a new stage the bond of the people in the group grew closer.  It was an equalising activity as all ages and abilities learnt together. Earth, fire, and water were combined and it felt like Vulcan was awoken in everyone one of us” (Brian Murphy, former Assistant Head teacher and Head of the Faculty of Art and Design at The Piggott School, Wokingham)

  • To provide a visual resource for staff, sightseers and repeat visitors

“I have been researching the University of Reading, London Road campus, but I went to the Raku firing out of an interest in the art rather than for my research. It did strike me that Art Education is still located in the same place that it was allocated when the University College moved onto the campus in 1905. And that the closest art building overlooks the lawns of the Palmer family home, where college staff played bowls during their leisure time” (Brian Richards, Emeritus Professor of Education)

Reflections

The project was highly successful as:

  • We had a clear focus of what it wanted to achieve
  • We had an academic year to carry out its work towards the final installation
  • We represented a strong leadership of the arts, acknowledging specific contributions to the project from participants and collaborative partners
  • The process of involving students encouraged a co-exploration between tutor and student in creative thinking and making. This was intrinsic to our teaching and learning sessions with a focus on skills and process development.
  • IoE staff involvement in the making and enthusiastic ownership of the project and its final outcome raised the profile of art across the school and hidden individual creative skills were realised and ignited!

Challenge

  • The only challenge (which could be seen as a successful outcome due to numbers) was making time for all participants to complete their work in time for the installation event.

Follow up

Owing to the collaborative and visual success of this project, we bid for and were successful in securing money from the university’s Diversity and Inclusion Funds and T&L Dean Funds in order to launch and roll out a new creative project for this academic year 2019-20 called Stitches in Time: Inclusive Threads of Learning. ‘Stitches in Time’ brings together Institute of Education students, staff and partnership schools to explore and discover sensory creative skills and contemporary imaginative thinking relating to textile materials and the environment. The project is taking place across a number of student-led workshops over the course of this academic year and will culminate in an evolving and diverse textile installation made up of participants’ individual work.