Developing practical and employability skills through an inclusive and structured placement programme by Dr Wing Man Lau and Sue Slade (MFRPS11)

Background

The UK pharmacy regulator, General Pharmaceutical Council (GPhC), sets Standards for all UK Pharmacy Schools. The Standards stipulate that the undergraduate programme (MPharm) must provide students with practical experience in working with patients, carers and other healthcare professionals. This has led to a need to expand experiential learning within the pharmacy curriculum across the nation.

However, the GPhC does not provide specific guidance on how to achieve experiential learning so pharmacy schools are left to arrange practical experience and plan their own learning outcomes.

Placements bridge the gap between theory and practice. They allow students to learn and practise various clinical and communication skills integral to being a competent pharmacist in dealing with patients in real-world situations. Previously, the typical MPharm curriculum traditionally included off-site short placements, where the pharmacist in charge was responsible for supervising the students. The placement itself was not required to be structured in a particular way though guidance was often issued by the pharmacy schools to the placement provider as to certain learning outcomes that schools were looking to achieve.  Students were often issued with a workbook with tasks they could complete during their placements. Under the circumstances, it was difficult to ensure that the placement provider would deliver the learning outcomes as designed or to provide all students with equal learning opportunities. Some studies have indicated that students regarded such placement arrangements as more like a day out than a vocational experience. 1-4

When we revised the MPharm curriculum at University of Reading to meet the new University Curriculum Framework and the GPhC Standards, we needed to expand experiential learning in our programme. Previously, students in Year 3 had been given the option to carry out a week’s placement in a hospital. Not all students opted to take the opportunity. Those who did were given a workbook detailing expectations and tasks to carry out whilst on the placement. The learning experience was variable even among those who undertook the placement, as it relied heavily on the willingness and capability of the pharmacists as well as the students. Furthermore, the students did not always feel they could put theory into practice.

Developing the best placement programme collaboratively

We believe that real-life patient contact and workplace experience is irreplaceable. Therefore, we set out to develop an extensive programme to give every student a structured placement experience. The programme would cover the main sectors of pharmacy practice in the first 3 years of the course. The aims were:

  1. To provide students with first-hand workplace experience and field-specific knowledge and skills that increase their employability
  2. To provide a spiral structured learning experience, starting from “knowing how” to engage with patients and progressing to finally participating in all aspects of patient care.
  3. To implement an inclusive placement programme where all students achieve the same learning outcomes and are well-supported by placement staff in managing complex and difficult situations.
  4. We have set up a Pharmacy Placement Team to design and develop a new inclusive placement programme, working collaboratively with various departments and teams across the university to engage external partners. The team is led by me (Pharmacy Placement Lead), and consists of Mr Dan Grant (Pharmacy Programme Director), Mrs Sue Slade (Hospital Lead), Mrs Caroline Parkhurst (Community Lead), as well as members of the Careers & Employability team, Student Applicant Services, Legal Services Department, and the University of Reading Medical Practice. We have also enjoyed the support of a number of NHS trusts across England and various local community pharmacies as external partners.
Team member Roles and responsibilities
Dr Wing Man Lau Oversee the whole placement programme; student facing role; student support; programme design; student workbooks design; student application and allocation.
Mr Dan Grant Strategic role; student application and allocation
Mrs Sue Slade Internally supervise placement programme (ISP) Hospital Lead; supervise and run all ISP visits
Mrs Caroline Parkhurst ISP Community Lead
Careers & Employability team General administration support; external liaison; student queries; contracts
Student Applicant Services Student support with DBS and health declaration submission; student queries related to submission
University of Reading Medical Practice Occupational health support for students

 

 

The new pharmacy placement programme

We have now introduced compulsory experiential learning into all years of the MPharm programme at University of Reading. For placement learning, students experience both community and hospital pharmacies very early on in the course. The program has been designed in helping our students develop professional attitudes and competencies by exposing them to real situations that demand satisfactory clinical, professional and communication skills that are essential to effective professional practice in any general pharmacy setting.

 

Credit hours Internally supervised placement Externally supervised placement
1st year 4 (community and hospital)
2nd year 8 (hospital) 8 (community)
3rd year 8 (hospital) 37.5 (hospital or community)

Internally supervised placement programme (ISP)

Our ISP spans years 1–3 of the MPharm programme and addresses specific, achievable learning objectives that spiral throughout the 3 years. It has been designed according to Miller’s triangle of competence and Kolb’s experiential learning theory. The hospital training is based in a local NHS hospital and is run in-house by our Hospital Lead, Mrs Sue Slade, and two Placement Tutors who all have dedicated placement roles on my MPharm programme. The staff-student ratio averages 1:4. This ensures a high quality learning experience because the tutors can build rapport with the students, evidence the students’ improvement individually, and tailor the teaching to suit the students’ needs.

The 1st year community training is based in a local community pharmacy and run in-house by our Community Lead, Mrs Caroline Parthurst. Students learn about the community pharmacist’s roles and the specialist services available in this sector. They are given the opportunities to reflect and compare how the roles differ between hospital and community pharmacy settings.

As students progress through the programme, they continually practise new-found professional skills under supervision and apply them in real-world situations – on real patients. Such skills include patient counselling, taking a medication history and performing medicines optimisation. Students are required to complete a workbook and write a reflection on each visit, which are summatively assessed in Year 3 as part of their personal development portfolio. Transferable skills are formatively assessed on three of the five placements and summatively assessed through OSCE exams in Year 3 and Year 4.

Externally supervised placement programme (ESP)

Building on from their first year community pharmacy experience, year 2 students go to a different local community pharmacy, unaccompanied by university staff or peers, for a whole day. The students are given a detailed workbook and an introductory lecture to guide their learning. Students are reminded closer to the placement through email detailing expectations and tasks to be completed during the visit.

In Year 3, the ESP placement lasts for a week and students choose between a hospital placement or a community placement based on their own interest. The hospital option is usually overwhelmingly popular, so despite being able to offer a large number of these placements, we simply cannot accommodate the demand for it. Therefore, we have put in place an application process, whereby the students are required to submit an application form indicating what attracts them to the hospital placement and why they should be selected. They are also asked to support their application with a reflection on previous placements to identify exactly what further skills they aim to gain. This process is similar to job applications in the real world (for example, the application for pre-registration pharmacist positions), so the students are able to practise this aspect of job seeking and familiarise themselves with the job application process throughout the MPharm programme.

Again, a workbook detailing tasks that build on from previous placements is provided for the students. The pharmacists in charge at the respective pharmacies supervise our students on these visits. We brief the supervisors prior to the placement with details of the placement objectives, learning outcomes with a copy of the student workbook to standardise the student learning experience. The supervisors provide written feedback to the students on each visit to allow them to reflect from their learning.

 

Benefits and Outlook

To our knowledge, our structured, integrated and inclusive placement programme is unique among pharmacy schools in the UK. The placement programme has been time-consuming to set up and run, and has required careful organisation and planning for each visit to be successful and valuable. Preliminary evaluation suggests all students have found the placement experience positive and valued the structured and inclusive placement format as it helps develop their sector knowledge and skills in real-life situations.

Close collaboration with various University departments and external partners has been crucial to the running of the placement programme. We are committed to continued collaboration as a team, comprising diverse roles, in supporting our students to become competent and highly employable graduates by developing their professional, clinical and communication skills.

A full evaluation of our placement programme is under way. We will update you shortly.

 

1 Sosabowski M. (2008) Pharmacy Education in the United Kingdom. American Journal of Pharmaceutical Education. 72(6):130.

2 Talyor K and Harding G (2007) The pharmacy degree: The student experience of professional training. Pharmacy Education. 7(1): 83–88

3 Nation L and Rutter P (2011) Short communication piece on experiences of final year pharmacy students to clinical placements. Journal of Health and Social Care Improvement. 2:1-6

4 Diack L et.al (2014) Experiences of Supervision at Practice Placement Sites. Education Research International. 2014:6

Final Year Group Based Research Projects

Professor Elizabeth Page and Dr Philippa Cranwell, Chemistry, Food and Pharmacy
e.m.page@reading.ac.uk
Year of activity: 2015-16

Overview

Group-based research projects have been introduced into the BSc Chemistry programme for final year students. Small teams of students investigate different aspects of a research problem, each working on a separate strand. The results are combined and overall conclusions drawn. The team-based approach more closely resembles the nature of research in the chemical industry. The approach can be translated to many other disciplines.

Objectives

  • To provide final year students with the opportunity for open-ended investigative laboratory research.
  • To work as a team to plan and design a suitable approach and experiments to explore the problem.
  • To carry out original research and collate and analyse results.
  • To draw conclusions and present the results both orally and as a dissertation.
  • To develop a variety of key transferable skills required for the workplace.

Context

All accredited Chemistry programmes must contain individual independent investigative work, historically in the form of a final-year research project. Since the rapid expansion of chemistry undergraduate numbers, many departments have moved from laboratory-based projects to literature reviews or short, open-ended practical work. Group projects provide an alternative approach where undergraduates carry out a worthwhile chemical investigation, with the potential of yielding useful results within the restricted time, and with the limited resources available.

Implementation

A Teaching and Learning Development Fund (TLDF) Grant in 2015 allowed us to appoint two undergraduate students to investigate some potential ideas for research projects over the summer of 2015. The students carried out initial trials into a series of research topics in the broad areas of inorganic, organic, physical and analytical chemistry. On the basis of these preliminary investigations a short briefing sheet was drawn up for each research question, to be used as a starting point for the teams.

Final year students on the BSc Chemistry and BSc Applied Chemistry (NUIST) programmes were invited to select areas of preference in chemistry for their final year project. Students were organised into teams of 3-5 students on the basis of project preferences and undertook two short (five week) projects, the first of which acted as a trial run to allow students to become familiar with an independent research environment. Each team was allocated an academic supervisor to whom they reported their results weekly. During the final week of each project team members discussed their results and prepared a presentation. Students were given feedback on the first presentation to help inform the second. The second project was written as a formal report, with each student writing up their individual investigations and the whole team contributing to the introduction and final discussions and conclusion.

Students were assessed on the basis of their individual laboratory notebook, their oral presentation and project report. They were asked to evaluate their peers’ contributions under a variety of categories to produce a factor which could be used to scale any group component marks.

Impact

In 2015-2016 a total of 12 team-based projects were carried out in 4 different research areas. As the topics were re-visited (i.e. the same topic used more than once), the second group of students were able to carry on the investigation from where the first group finished.

All projects were successful in producing results that the students were able to analyse and discuss. The value of the results to the research question varied significantly with the team and the nature of the project. Students were not penalised if they worked in a project area that did not easily yield positive results: they were advised that their grades depended upon their input into the project and their oral and written communication skills in presenting the project. In the majority of cases the teams worked well to plan and execute experiments that led to conclusive results.

Although the numbers were relatively small in 2015-2016, the team-based approach reduced academic supervision and training time, as one staff member could supervise a team of students. More results were obtained from the team-based approach than when students worked independently. The research questions had to be selected carefully and some preliminary work done, but despite this some of the projects yielded new results that are publishable. Students improved their team working skills significantly and have ample experiences to discuss at interviews.

Reflections

The success of each group project depended to a large extent on the individual supervisor and the group dynamics. Ownership of the project by the supervisor led to more successful outcomes and better group dynamics. It was observed that groups of 4 students seemed to work better than 3 or 5, as research problems often break down to comparing A against B, and therefore workload could be more easily divided. Interestingly, students requested one long project in future rather than two short ones because they felt that with a long project they could really make a meaningful impact with their work.

As the project reports were to be submitted shortly before the exam period, some students were anxious to complete their contributions in good time and found it difficult to work with their peers who had a more relaxed approach. Because of the high weighting (40 credits) on the project, we will require individual project reports in future. In addition, combined group reports were difficult to assess fairly, even with peer evaluation.

Links

The work was presented at the 2nd Enhancing Student Learning Through Innovative Scholarship Conference meeting in June 2016.

Legal Seagulls : Experience Plan for overseas students

Shweta Band, Law
s.band@reading.ac.uk
Year of activity: 2015-16

Overview

The name ‘Legal Seagulls’ represents all overseas students in the School of Law. I initiated the Legal Seagulls Experience Plan in 2015-16 as a three-step support initiative to enhance the academic and university-life experience for our overseas students.

This includes the Pre-arrival Academic Welcome Kit (PAWK), on-arrival Academic Bridging Course Induction Programme and weekly in-sessional support sessions in the form of GOALLS (Global Outlook Activities and Learning for Legal Seagulls)

Objectives

  • To model an experience initiative for overseas students as a symbol of real academic and social integration.
  • To develop, deliver and evaluate a structured and continual pre-arrival and in-sessional mechanism.
  • To provide a comprehensive academic transition information at the pre-arrival stage in an endeavour to bridge the gap between the home and overseas legal academic environments.
  • To foster a global outlook towards social integration and employability skills.

Context

The School of Law has a significant number of international students – close to 47% of current students. To establish a single point of contact for them, a new office was established and I was appointed as the first International Support Tutor in the School of Law in February 2015.

I was assigned the task of providing academic and pastoral care to international students. In order to understand the experience of international students in the UK, I began by studying some of the recent research on the topic published by the Higher Education Statistics Agency (HESA), UK Council for International Student Affairs (UKCISA), and Quality Assurance Agency for Higher Education (QAA) Guidance.

This research revealed that there is consistent feedback from international students for the need of a structured approach to respond to two of the biggest concerns that they have: difficulties in transition (socio-cultural-academic), and employability attributes. This corroborated with the feedback I had received in a number of meetings with members of the academic staff, support services and overseas students in the School of Law.

This inspired me to develop the Legal Seagulls Experience Plan with the objective being that it will positively change the quality of overall experience for the students during the period of study with us, and also allow them to attain their academic potential and maximize their grades.

Implementation

For an international student, the journey of studying in a foreign country doesn’t begin in the Welcome Week; it actually begins on the day the offer is accepted. To bridge the gap between this period, I send a series of pre-arrival weekly emails in the form of academic bridging e-course to all confirmed offer holders. The PAWK includes guidance and online resources for a smoother academic transition.

During Welcome Week, the School of Law organizes three different Academic Bridging Course Induction Programmes for Postgraduate students, Part One students and Credit-transfer students.

This includes a session each on Academic Calendar, Teaching and Learning Methodology, Course Objectives, Good Academic Practice, Managing Academic Transition, Learning Technology, etc.

Our in-sessional support project, begun in 2015-16, is titled GOALLS : Global Outlook Activities and Learning for Legal Seagulls: free and open weekly sessions delivered by subject experts and based largely on games and group activities. A Certificate of Participation is awarded for attending five or more sessions and this counts toward the Research Experience and Development (RED) Award.

The Autumn term GOALLS focussed on cultural and academic integration and included sessions on topics such as Know Your Host (British Ways of Life), Know the British Legal Academia, and Cross-cultural Communication Training. The Spring GOALLS series was focused entirely on support for careers and examinations.

The students can register for the Academic Induction Programme and for GOALLS via an online registration form on the Legal Seagulls website which is made available from early August.

Impact

In 2015-16, 192 students received the PAWK. I could measure the successful response to this by the number of pre-arrival online registrations received for the Induction Programme (101), GOALLS (55) and Academic English Programme for Law Classes (70)

A total of 131 students attended the Induction sessions in the Welcome Week. This was a positive increase from the previous years. Of the students surveyed, 79% rated the Undergraduate Induction Programme as 4* or 5* and 92% rated the Postgraduate Induction Programme as 4* or 5*.

Close to 300 students benefited from the fourteen GOALLS sessions spread across the Autumn and Spring Terms. Of the 1505 total number of responses received for seven sections, 78% students marked the sessions as Outstanding (5*) or Very Good (4*).

This three-point Legal Seagulls Experience Plan has been able to lay the foundation to:

  • Respond to the early stages of culture shock and novelty for overseas students.
  • Introduce the overseas students thoroughly to UK as a host and to Reading as the host University.
  • Strengthen global graduate attributes and skills for overseas students.
  • Foster intercultural understanding and communication.

A few encouraging responses quoted from the student feedback are indicative of the positive impact: “Interaction with people of a different ethnicity other than mine rebuts my initial mindset about them”; “It was brilliant learning the debate mechanism and how to structure an oral argument properly”; “Today’s session has been tremendously useful for law students who are preparing for the upcoming exam. I have learnt a number of ways to study effectively.”

Reflections

The Pre-arrival Academic Welcome Kit (PAWK) and the Academic Bridging Course Induction Programme have been continued almost in the same format for 2016-17.

I have added a team-building activity session for the credit-transfer students’ Induction Programme. The PG Induction will now be live-streamed for the students arriving late and for students on the distance learning programme.

The GOALLS sessions have been reorganized in response to the feedback from the students that most of them were busy with exams and submissions in the Spring term and therefore could not attend the sessions in spite of being interested. This was reflected in the dwindling attendance. In view of this, for 2016-17, I have re-structured GOALLS.

The sessions on academic and cultural integration, career advice and exam support have now been scheduled during the Autumn Term. Electronic feedback has been added to the paper version. As an academic value addition to GOALLS, Professor Susan Breau, Head of School, has very kindly accepted my proposal to start an academic competition, the World Constitutions Showcase, to be delivered by Legal Seagulls under the Public Law Lecture series.

My efforts will also be see a renewed focus on activities reflecting on integration of home and overseas students.

Follow up

I honestly hope to create a well-founded sense of trust amongst our international students that we are absolutely keen on giving them the best possible support and services that any foreign academic institution can think of. We have a vibrant body of overseas students and we benefit in more ways than one from their presence and participation on campus.

The Legal Seagulls Experience Plan will strive to create, nurture and award an environment of mutual learning among the home students, overseas students and staff in the School of Law.

Our long-term aim is to create an ethos of a real and open acceptance of, and support to, the academic and cultural diversity brought to us by our international students.

Links

Fostering effective transition to university learning

Dr Ciara Healy, Arts and Communication Design
c.healy@reading.ac.uk

Overview

This case study presents some approaches taken in the Department of Art to encourage relationship building between different cohorts of students and all members of staff. The majority of activities took place in the first 6 weeks of the Autumn term and focused especially on Welcome Week.

Objectives

  • Encourage relationship building across the Department and the University.
  • Support the development of a sense of community for all students.
  • Facilitate opportunities for students to share their own experiences of starting University with a new cohort.
  • Involve Peer-Assisted Learning (PAL) Leaders and STaR mentors in as many of these activities as possible.

Context

As module convenor for Part One Art students, I want to ensure that new cohorts are equipped with a deep sense of belonging to a wider creative community. I am aware of how beneficial a sense of belonging is to student wellbeing, engagement and resilience over the course of their degree.

Implementation

  1. Liaise with STaR Mentors and PAL Leaders during Welcome Week.
  2. Invite all members of staff in the Department to introduce themselves to new cohorts during Welcome Week.
  3. Invite staff to present a series of 5-minute dynamic ‘trailers’ on modules to new cohorts.
  4. Facilitate STaR mentor tours of the Department and available resources.
  5. Facilitate weekly discussions throughout the first term on independent learning skills.
  6. Launch an exhibition of finalist artwork on the Friday of Welcome Week. Invite the new cohort to the private view and exhibition party.
  7. Host an exhibition of first year student work in Week 3. Equip students with an awareness of exhibition etiquette in order to help them curate and present their first body of work to all staff and students from the Department. This further emphasizes the importance of belonging to a wider creative community.

Impact

Relationship building across the Department is really important in Art as students thrive when they share resources, ideas, critical judgements, experiences and exhibition opportunities. These activities in the first few weeks of term had a significant impact on how Part One students put together their first exhibition for their assessments at the end of the Autumn term. Students from other cohorts who helped them to install their work commented on how professional and successful it was. These more experienced students were also available to support students who found independent learning a challenge.

Reflections

The existing sense of community in the Department of Art helped to make the implementation of these activities successful. It was difficult at first to recruit students to become STaR mentors, however this has been resolved this year by inviting the Co-ordinators of PAL and STaR mentors to give presentations to the students throughout Spring term. Part One students who attended PAL sessions this year have signed up to become STaR Mentors. Many of them have also signed up to be PAL leaders.

Follow up

There is now an emerging culture of support in the Department of Art through existing creative communities and now increasingly through an engagement with PAL and STAR mentoring. This culture is growing every year and has made a huge contribution to embedding a sense of belonging, resilience and wellbeing amongst Art students at the University.

International Law Mooting

Professor James Green, Law
j.a.green@reading.ac.uk
Year of activity: 2007-08

Overview

Since 2007, the Law School has run a Part Three module entitled ‘International Law Mooting’. This is a highly innovative module, where a team of four students participate in the prestigious Telders International Law Moot Court Competition. The competition involves the team presenting written – and then, crucially, oral – arguments on a fictional dispute in international law.

Objectives

  • Memorials are jointly written and a single mark is given to all students: this builds teamwork, and prepares students for the submission of written memorials in real cases.
  • The oral performance is assessed, meaning that advocacy and presentation skills are developed.
  • Students are also assessed on individual reflective portfolios, which reward reflective learning and emphasize skill development.

Context

The team competes externally, for the University of Reading, against other universities. This gives the University of Reading a profile nationally and internationally, and provides students with a wonderful experience. The work required to compete in the competition is significant, and so – after entering for the first time in 2006 as an extra-curricular activity – it was decided that student effort here had to be rewarded with appropriate degree credit, hence the creation of the module. It develops a wide range of practical legal skills that are simply not part of other, traditional, law modules.

Implementation

Of the various issues that arose with regard to implementing the mooting module, the most pertinent for possible implementation elsewhere is the manner in which this module was to be assessed to give best effect to its learning objectives. A key learning objective was to develop communication and advocacy skills – but there is a danger of placing emphasis entirely on the student’s performance in the single external moot. Pressure is high, and ‘stage fright’ very possible. It is also difficult to ensure quality review of the marking of oral presentations/mooting. It was therefore decided that this issue could be addressed by complementing the marks awarded for the oral performance by also awarding a percentage of the marks for a reflective assessment. This ensured that students gained the credit that they were due for their skill development across the module as a whole, and not just based on the moot final alone.

Impact

The module has been hugely successful over the years. Students consistently give extremely positive feedback on the unique module design, and team-orientated nature of the module. It is also almost always the case that students gain extremely high marks in the module, with a significant number of firsts having been awarded. Indeed, no student has achieved an overall module mark below the 2:1 classification in 9 years of running the module.

Reflections

We have, of course, reflected on the module over the years. One change we made was to increase the percentage of the overall grade for the oral performance, and to slightly reduce the amount for the portfolio. This was in response to student feedback – we had the balance a little too heavily on rewarding the reflection, and students felt they should get rather more credit for the moot itself. We feel, after reflection and a few tweaks to the module design, that the assessment methods now best suit the learning outcomes. By and large, though, the module is a resounding success and continues to run in a form that is not too dissimilar from what was originally envisaged in 2007.

Follow up

Nothing beyond what is stated in the ‘Reflections’ box, above.

Links

The Module Description Form for International Law Mooting: http://www.reading.ac.uk/modules/document.aspx?modP=LW3ILM&modYR=1617

The website for the external Telders competition: http://teldersmoot.com/

Exploring value co-creation (CCV) in the Law Feedback Project at ESLTIS 2016 by Imogen Moore and Laura Bennett, School of Law

Introduction

As joint staff leaders (together with Dr Nora Honkala) on the current Law Feedback Project, we recently presented a paper exploring aspects of the project to the second annual Enhancing Student Learning Through Innovative Scholarship Conference, held at University College London on 28-29 June 2016.  This blog post explains a little about the Law Feedback Project, how (and why) value co-creation principles were incorporated within it, and what we found useful at the 2016 ESLTIS conference.

The Law Feedback Project and Value Co-Creation

The Law Feedback Project was set up in September 2015, in response to Periodic Review recommendations and student feedback in the NSS and elsewhere, which while generally positive, indicated some room for improvement. Periodic Review had recommended involving students in development of feedback (and other) strategies, and this provided us with the impetus to put students at the heart of the project, supported by our Head of School, Professor Susan Breau. Rather than simply seeking student views on assessment and feedback in a way potentially driven and limited by staff preconceptions and preferences, we set up the project drawing on principles of value co-creation, as espoused by writers such as Catherine Bovill and Alison Cook-Sather (Bovill et al, 2012 & 2014; see also McWilliam, 2008; Mihans et al, 2008;  Tabrizi & Ackfeldt, 2013) .

CCV envisages students acting as partners in learning, moving beyond a consumer-oriented role, and has been successfully used with a wide range of teaching and learning projects. For the Law Feedback Project this would mean involving students from the start and throughout the project – in scoping, designing and running the project, and ultimately creating and implementing changes to policies and practice. Students were recruited on a voluntary basis, via the SSLC, to co-lead the project working group (alongside the three staff members). Additional students participated in focus groups which explored more widely and deeply the issues identified within the working group.

Our primary aim in using CCV was to lead to more meaningful assessment and feedback practice that better met student needs, while still recognising system and staffing constraints. The project showed that students had quite clear views on what they needed and what they liked and disliked. While often their views matched staff expectations, this was not always the case. Fears of some staff that students will always demand more feedback were somewhat unfounded – quality and specificity were favoured over quantity (although quantity mattered too). Importantly the project indicated that students did not always understand and share the language of assessment and feedback, suggesting student dissatisfaction with feedback is sometimes due to miscommunication rather than deeper failings. Involving students through CCV will assist in finding a common language for our discourse with students and allow us to identify ways to improve their assessment literacy.

ESLTIS Conference 2016

The paper was well received at the ESLTIS conference, and was followed by some interesting discussion relating to our experiences and the challenges and benefits presented by CCV. It was valuable to have the input of fellow teaching-intensive colleagues from a wide variety of institutions and disciplines, in such a supportive and thoughtful atmosphere. In total the conference was attended by well over 100 teaching focused staff from institutions across the UK and further afield, with representation from all career levels.

There were two excellent keynote speeches. The first was given by from Dr Dilly Fung of UCL, who spoke around her recent HEA publication ‘Rewarding educators and education leaders in research-intensive universities’. Her vision of what education means – and its depth and breadth beyond ‘just’ teaching – was particularly interesting. Professor Carol Evans of the University of Southampton gave the keynote address on the second day: ‘Developing and implementing holistic assessment practice’. Professor Evans looked at bringing together different aspects of good assessment practice, including the importance of students understanding the assessment and feedback – something with obvious links to our own project. The rest of the two days offered a multitude of papers under themes of assessment and feedback, scholarship of teaching and learning, supporting students, and the role of teaching-focused academics – so many stimulating ideas and new approaches to old (and new) problems. We were also treated to an entertaining panel discussion which gave insights into different institutions’ attitudes to teaching-focused staff.

Conclusion

The experience of running the project, and presenting at the conference, has been very rewarding. Following a CCV approach has taken us out of our comfort zone and added another dimension to our teaching and learning, and it was interesting to explore with others how to successfully involve students further in teaching design. As far as the project is concerned, it is hoped this will continue into 2016-7 (with some change of membership due to staff changes and student graduations), to develop and implement policies and assessment criteria in partnership with students. As for ESLTIS – well, the next conference, which is organised through the Teaching Focussed Academic Network, will be held in Newcastle in the summer of 2017; hope to see you there!

Peer Assisted Learning: how did the PAL pilots go in 2015-16 at Reading? by Caroline Crolla

I’ve gained more knowledge regarding the module & find it easier to ask for help. (Maths PAL participant)

[PAL] is a more interactive way of working, more group work, some sharing about 4th year placement and the usefulness of this module for next year (S&L Therapy PAL participant)

It’s great to see people leave sessions feeling like they understand what they were struggling with. (PAL Leader, Creative Writing)

It’s great, [PAL] really helps with understanding work. (PAL Leader, Art)

Peer Assisted Learning (PAL) was introduced at the University of Reading in 2015-16 in a few departments as pilot schemes, with the longer term aim of establishing the scheme across the university. Five departments took part in the first pilot which ran from November 2015 to May 2016.  The pilot schemes have now been evaluated and here are some of the findings.

Participating departments in 2015-16

Economics

Mathematics and Statistics

Speech and Language Therapy

Fine Art

English Literature: Creative writing

What is Peer Assisted Learning?

Peer Assisted Learning is a scheme where students in the same subject learn together with their peers. PAL sessions are run by experienced student who have been trained as facilitators, also known as PAL Leaders, who are regularly debriefed by programme academics.

HEIs with experience of PAL have found that the scheme contributes to improved retention, engagement and performance through shared learning, engendering stronger links between academics and students as well as providing an additional form of feedback.

The principles underpinning Peer Assisted Learning include:

  • the PAL scheme should target high risk modules or courses, not high risk students
  • student participation should be voluntary and it should supplement not replace core teaching
  • student PAL Leaders are facilitators and not quasi-lecturer

What are PAL positives?

Academics reported that introducing PAL was not time consuming but that they did need to endorse and promote their PAL scheme more in order to increase attendance of at PAL sessions. All academics involved in PAL described how the scheme influenced their pedagogy.  They mentioned how much the PAL leaders had developed in the process.

Nothing additional to prepare; I am developing my teaching material because I have changed aspects of the module and my prep is being helpfully informed by having the two PAL Leaders and their sessions in mind.

I have had to think about my teaching materials more closely, because I have PAL in mind. I have reviewed what I am putting in the lectures and what not; what I want the PAL Leader to have or do, or not. This has been good for me…and the students I hope.

I am very impressed with [the PAL Leaders].   I think they are doing so well and really benefiting. 

To maximise effectiveness

The pilots have flagged up three key factors that influence the effectiveness of PAL

Attendance

To maximise attendance Departments need to ensure that PAL sessions appear on students’ timetables and are roomed and timetabled at appropriate times within the module so that participants can attend. PAL is voluntary and for students to benefit from attending sessions access needs to be made possible.

PAL Leaders and participants understand the benefit of collaborative learning

Leaders, participants and academic staff need to be clear about the benefits of working collaboratively on cognitively difficult material. Peer assisted learning is a structured way of peers learning together.  It is not remedial support. One hour of PAL can equal to three hours of working alone.

Increasing engagement by academics

If peer assisted learning is part of a subject’s offer, then it needs regular endorsement by academic contacts and the PAL leaders need regular reviews with the academic contact throughout the term. Increased publicity and visibility of the PAL sessions within departments will help with attendance.

What next?

  1. In 2016-17, more modules will be supported by Peer Assisted Learning sessions in Psychology, Classics as well as in Art, Speech and Language Therapy, English Literature and Mathematics.
  2. From the 14 PAL Leaders who trained to facilitate learning of their peers in 2015-16, 34 prospective PAL leaders will be trained in 2016-17 to support a range of modules.
  3. Academics in Mathematics, who have been enthusiastic early adopters of PAL, have decided to offer PAL in Mathematics as an optional Part 3 module and 9 students have been successfully selected to become PAL Leaders to support the Part 1 core module ‘Real Analysis’.

Would you like to get involved?

PAL at Reading had a great first year because of the enthusiasm of staff and students who had a deep commitment to learning and who saw the positive and holistic benefits of PAL. However, there is a lot more scope to deploy peer assisted learning in many contexts, so if you are an academic interested in adopting PAL for one or more of your modules or you would like to find out more, please contact: Caroline Crolla, PAL Coordinator, c.s.crolla@reading.ac.uk  | pal@reading.ac.uk or phone 0118 378 6593.   I work in the Student Success Team which is located in Blandford Lodge, G17, Whiteknights campus.

Are we doing enough for our BTEC entrants? Authored by Dr Michelle Reid (Study Advice)

Transition to university is often geared towards students from an A-level background, so are we doing enough for students with vocational qualifications starting at Reading?

Recent research from UCAS shows that one in four university entrants has done a BTEC (Havergal, 2016). Issues such as culture shock, work/life balance, different assessment methods, and the perception that A-level entrants may be better equipped to study at university are some of the concerns BTEC students can have when starting their degree (Clark, 2011). As Study Advisers, we observed similar concerns when working with former BTEC students here at Reading, particularly in relation to learning from lectures and taking exams, as these are not teaching and assessment methods used on BTEC courses. With these transition issues in mind, and also in light of the increased focus on widening participation, we conducted a short survey to gauge the views of current Reading students with BTEC qualifications on their readiness for university. We wanted to assess whether it would be beneficial to host a pre-entry event for BTEC entrants before they start here in the autumn, following the model of our well-established and successful pre-entry day for mature students.

We sent the questionnaire to all current Reading undergraduate and taught postgraduate students who had taken a BTEC (over 800 students) and received 173 replies. The results confirmed the previous research and our own observations. 45% of respondents described themselves as ‘fairly well prepared’ for university. However when this was explored further, 41.8% also felt that studying at university was ‘fairly different’ to the style of learning they were used to with the main difference being the style of assessments. Respondents pinpointed referencing, preparing for exams and academic reading as the areas they most wished they had known more about before starting university, again reflecting a concern with assessment and the style of academic learning at university. Similar to more general research findings (Clark, 2011; Reidy, 2015) our own former BTEC students identified their studying strengths as coursework, independence, subject knowledge and motivation. This suggests that BTECs give a good foundation in independent learning and indicates that students are likely to be motivated to attend a pre-entry event. However, the results also suggest there are gaps in transition guidance, especially around some assessment methods. Indeed, it is concerning that a wider HEA study has shown that students who went to university with vocational qualifications were less likely to achieve a first or 2:1 (Havergal, 2016). This indicates that we should be doing more to prepare BTEC students for the culture of HE assessment and to foster the potential of BTEC students.

Based on the survey findings, Study Advice is now investigating the possibility of hosting a pre-entry event for BTEC students this summer. We would be very interested in talking to others looking at transition and support for BTEC entrants.

 

References:

Clark, W. (2011). ‘Transitions in action? Exploring vocational learner progression into and out of higher education’. Educational Developments, 12.2, pp.9-12.

Havergal, C. (2016). ‘One in four university entrants has a BTEC, Ucas study finds’. Times Higher Education, 28 January 2016. Online at https://www.timeshighereducation.com/news/one-in-four-university-entrants-has-a-btec-ucas-study-finds  Accessed 05/04/16.

Reidy, T. (2015). ‘Will taking a BTec help or hinder your university application?’ The Guardian, Education section, 21 July 2015. Online at http://www.theguardian.com/education/2015/jul/21/will-taking-a-btec-help-or-hinder-your-university-application  Accessed 05/04/16.

Development of an online learning environment to enhance field trip communication

Dr Robert Jackson, School of Biological Sciences
r.w.jackson@reading.ac.uk

Overview

An online learning environment was developed for a module, Microbiology Field Course (BI3B67), within the School of Biological Sciences (SBS). This online learning environment was used to facilitate staff and student communication while on a field trip, and was greatly successful, with students responding well to the use of technology to enhance their learning.

Objectives

  • Provide digital learning support.
  • Facilitate communication before, during and after the fieldtrip.
  • Provide a supportive and collaborative learning environment.
  • Encourage students to reflect on their experiences and think critically, in order to inform their study.
  • Encourage students to consider their social media and internet usage in terms of developing their professional identities.

Context

A field trip within the SBS has been in place since 2012, travelling to Iceland between 2012 and 2014, and Colombia in 2015. While the 2012 field trip to Iceland was a successful experience, it lacked an effective communication system, and students had independently created online communications facilities. As the 2014 trip was to be larger in scope, it was imperative that effective communication was implemented.

Implementation

The development of an online learning environment was made possible by the collaborative work of staff across the SBS and the School of Agriculture, Policy and Development. Dr Alice Mauchline was able to contribute expertise in using mobile technology for field research, and she and Dr Becky Thomas had previously collaborated on investigating how students use the internet to engage with their learning.

Students were provided with iPads so that they all had equal access to the digital learning facilities that were to be used. In order to ensure that all students were equally proficient in the use of these technologies, iPad teaching sessions were created before the field trip, providing students with training in how to use the specific applications which would be utilised on the field trip. Additionally, support was provided on the field trip, with all teaching fellows available to provide guidance on the use of the technology. As a result of this training, students were able to use the iPads to take photographs and video, these being used to create a video presentation as a legacy of their work, with these videos then being posted to a field trip blog. Students also used the iPads as a tool for their lab work, for note-taking, for editing and for communication.

A private group within the social media platform Facebook was set up, providing staff and students with a supportive online learning environment. On the trip, the Facebook group was used to direct student learning and promote critical thinking: questions were posed to students on Facebook, with students encouraged to consider their response before discussing these in class, thus flipping the classroom; students then posted their answers to Facebook, allowing further discussion to take place after class.

Students taking BI3B67 are assessed in four ways. While on the field trip itself, students undertake data collection through field and lab work. Using these results, in groups they create a presentation, which is then given at a symposium held during the field trip. Students also create a blog, in which they give a lay account of the data collection methods used during the field trip. After the field trip, students submit the lab book, which collates their results from field and lab work. Finally, 50% of the module’s final mark is weighted toward the writing of a dissertation, which includes a background introduction to the topic, materials and methods utilised, results and discussion thereof.

Impact

Both students and staff responded well to the use of technology on the field trip, especially the development of the online learning environment. Students commented in post-field trip questionnaires that they found having questions posed to them before classes valuable, and that they were encouraged to learn in a deeper manner.

Reflections

Using Facebook to flip the classroom saw students’ responses to the questions being asked of them improve. By using a platform with which the majority of students were already familiar, less training was required. As a result, staff and student communication were significantly improved.

Having the students produce a blog with videos was of great value, as this work is made available online for students to use for their professional identity when applying for jobs, thus demonstrating of their talents and enhancing their employability.

Setting up an online learning environment through Facebook is something that would be possible for others at the University to implement. As there are a number of experienced staff members at the University, expertise is not hard to come by.

Improved Neural Network assessment by staged laboratory practicals

Professor Richard Mitchell, School of Systems Engineering
r.j.mitchell@reading.ac.uk

Overview

6470Adjustments were made to teaching, assessment, and feedback in a Part Two module within the School of Systems Engineering, Neural Networks (SE2NN11), successfully using three-staged laboratory practicals in order to encourage students to use neural networks on a ‘real world’ application. Making these changes saw an increase in the number of students successfully producing a neural network.

Objectives

  • Increase the number of students successfully producing a neural network.
  • Provide greater and prompter feedback to students.

Context

The major assessment for SE2NN11 requires students to write a program to implement a particular neural network and to then use that network on a ‘real world’ application. The students demonstrated their network by the end of the autumn term, where verbal feedback was given, and they then applied it to the real world problem of their choice in the next term. Previously, students had difficulty with the first stage, and so fewer moved on to the (more interesting) second stage, with only around 75% of students submitting a report.

Implementation

During the pilot year (2009), the tasks associated with writing the neural network were carefully divided into three, and three associated 90 minute lab sessions were organised, two weeks apart, for the work. The lecturer plus two laboratory demonstrators were available to provide help to the students at these sessions.

For each session, a Microsoft Word template file was provided, and the students copied and pasted relevant program output or small parts of the program (functions) into the appropriate parts of the template. A simple marking scheme was associated with each part, worth 30 marks: typically students could get 0, 1 or 2 for a piece of code plus 0 or 1 for comments; or a student could get 0 or 1 depending on whether the program output was correct. There was also space for comments to be written.

These files were then submitted to the lecturer who circled the relevant mark for each part and added relevant comments. Detailed feedback was thereby generated very easily and very quickly. The aim was to give feedback within a week of the session, allowing the student a further week to make any necessary corrections on one part before starting the next part of the program. In fact, the first week’s work was marked within two days.

Impact

Each year since this scheme has been introduced, around 95% of students have been able to produce a neural network, a significant increase in submissions.

Reflections

The impression obtained in the pilot was that a greater proportion of students had a working neural network compared with previous years, suggesting a great success of this scenario. As such the scenario has been used each year since with some changes to the templates (and to the program to help reduce plagiarism between years).

One problem is that the structure of the program is so tightly defined that there is little scope for variation in code – hence copying is difficult to detect. This is partly addressed by requiring the student to comment their code and to discuss the object-oriented aspects of their program in the final report. In addition students were expected to do experiments in their own time to investigate the effects of changing specific parameters in the program. The instructions for the final report were made clearer to try to ensure this happens.

One disadvantage of the approach is that it discourages independent thought more than is ideal. The much increased submission rate, however, is encouraging.

The important aspects of this scheme are the division of the project into suitable, easily marked sub-tasks, the extra support provided in the development of the program and the inherent feedback between sessions.

Follow up

Following the pilot year, it was realised that some functions were more complex than others, so the marking scheme was changed so that an appropriate number of marks for the code and comments was available for each function.

From 2015, with the move to online submission, students upload their document to Blackboard Learn, where the work is readily marked. Rather than circling the marks, the ‘insert text’ option is used to allow the marks to be entered. Comments on errors or suggestions for improvements are also easily added in an appropriate context.

The second part of the assessment requires the student to apply their neural network to a ‘real world’ problem of their choice, to see if the network can learn that problem. In effect the students are researching whether a neural network is appropriate. Given that, rather than asking the students to write a report on their work, they are now asked to present their research in the form of a four page conference paper. This tests them with a new skill, complementing the report writing skills they use elsewhere. This innovation has also proved successful.