Blending face-to-face and online to deliver group seminars

Jeremy Lelean, Staff Engagement                                                                                                                                                           j.lelean@reading.ac.uk

Context

Soil Security Programme (SSP), School of Agriculture, Planning and Development

PhD students, external institutions and organisations

Description

 The Soil Security Programme is a PhD Student research network that includes a number of
other institutions and external bodies. Students are dispersed around the country and
sometimes abroad.
 The ability for the dispersed members of the network to join seminars held at Reading by PhD
students would help facilitate increased communications and information sharing.
 Two face-to-face seminar events have been held at which members have been able to join
remotely via Collaborate.
 Members were sent a ‘guest link’ and joining instructions and were able to watch the
presentations given in the physical room.
 The initial seminar had 11 participants, 9 in the room and 3 joined remotely.
 A USB speakerphone was attached to the laptop in the room to provide the audio and a
webcam was used to show what was happening. Presentations were delivered using
‘Application Share’ in Collaborate.
 Jeremy facilitated the session to ensure the remote participants were kept informed of what
was happening in the physical space.

Impact

Using Collaborate was a success and participants found the experience was very good. There
were some minor points raised but this did not detract from usability.
 Remote participants could easily join in sessions that they wouldn’t otherwise have been able to
attend.
 Recordings of the seminars were made available to members of the network.
 SSP plan to deliver an online conference using Collaborate to help build a community of early
career researchers and PhD students in the field of soil science.

Thoughts and reflections

 Remote participants weren’t able to see where the speakers were pointing to on the slides. Ask
speakers to use the inbuilt Pen and Laser Pointer tools when PowerPoint is used in Presenter
View to highlight slides.
 It was necessary to restart application share when moving between different PowerPoint
presentations.
 Remind participants in the physical space to remember that there are remote participants.
 Participants in the physical space can’t see the chat taking place in Collaborate.
 Chat was particularly useful for communication between the facilitators and remote users
without disturbing the seminar speakers.
 Ensure that remote users can hear those speaking in the room clearly. It may be necessary for
the facilitators to repeat questions or ask people to speak more loudly.

 

Engaging students in online careers events using Blackboard Collaborate

Daniel Kiernan & Graham Philpott, Henley Business School                                                                                              d.kiernan@henley.ac.uk   g.philpott@henley.ac.uk

Context

MBA students, Finance

Number of participants in sessions: 26

Session length: 20 minutes

Description

 Getting students to attend careers events during particular periods of term can be difficult. The
use of Collaborate was piloted to see if attendance could be increased by providing online
sessions when students typically don’t engage with face-to-face careers events.
 A short 20 minute presentation was given with PowerPoint slides and included separate online
poll questions.
 Students were encouraged to pose questions using the ‘Chat’ feature

Impact

 Student feedback was positive.
 The online event had higher attendance than would be expected for an equivalent face-to-face
session held in the same period. “We would typically really struggle to get 26 attendees to a
careers event during the summer term.”
 It was easy to organise and deliver the event.
 Not all of the students who pre-registered actually attended the webinar (15 attended, 17
didn’t). Most students stayed for the entire session.
 Dan was able to send those that weren’t able to attend a link to a recording after the session.

Thoughts and reflections

 Dan is keen to make future sessions more interactive, with more questions and responses. This
should help address attendance concerns. If you attend you get your question answered live!
 Possibly have an assistant to help moderate the chat and pose questions to the presenter.
 Think about the way in which you want to present your content and how this affects your ability
to manage and facilitate the session.
 The PowerPoint slides were displayed on Dan’s computer in Presenter View and delivered in
Collaborate using ‘Application Share’. PowerPoint presented in this way requires 2 screens and
also meant Dan wasn’t able to see the Chat while the slides were up.
 Check your camera angle and be mindful of it during the session.
 If you are recording the session, remember to exit the webinar properly, using the ‘Leave
Session’ button otherwise the recording continues.
 The recording captured the screen, audio/video and chat but didn’t capture the poll on screen
as this was viewed in a separate tool.

 Students attended the session using the ‘guest link’. This doesn’t record the email of the
students, so you’ll need to think about how students sign-up if you want to contact them (e.g.
via email) after the session.
 How should the recording of a session be made available after the session? Do you devalue the
benefit of attending the webinar if it’s made available to everyone? Should it only be sent to
attendees as an incentive to attend?
 Having a recording meant Dan was able to reflect on the content of presentation and consult
with his colleagues.

 

 

Closing the gap! Bringing together students studying at different campuses using Blackboard Collaborate

Kate Fletcher, Sue Slade, Kevin Flint, Raj Vaiyapuri, Wee Kiat Ong, School of Chemistry, Food and Pharmacy; Pharmacy

Context

MPharm Programme: Introduction to Professionalism and Practice

Undergraduate (UG) students, Part 1

Number of participants in sessions: 20 (9 in the UK and 11 in Malaysia)
Session length: 60 minutes

Description

 Part 1 students studying the MPharm course at both the Reading and Malaysia campuses were
brought together using Blackboard Collaborate to compare Pharmacy Practice in each country.
 Kate wanted to encourage crossover between campuses and for students to get to know each
other before the Malaysian students came over to study in the UK for Part 3.
 Students based at each campus logged in to Collaborate on individual computers with a
headset.
 Both groups of students were in the Clinical Skills Suite on each campus with laptops and
headsets.
 Staff supported students in the physical rooms to get them settled and set-up.
 The session was designed around set discussion activities and students separated out into
groups that included students from both campuses, using the ‘Breakout room’ feature.

Impact

 Collaborate provided an effective way for students studying at different campuses to learn
together and begin to build relationships.
 Close cooperation was needed between the UK and Malaysian staff to set up the session.
 Students quickly picked-up how to use the tool, were using the Chat tool without prompting
and easily able to undertake the tasks in the breakout rooms.
 The session was activity based and students were discussing with each other. This made best
use of the technology to facilitate communication.
 There were good levels of interaction between students using the audio and video. However,
the first time people use the system interaction can initially be awkward.
 Some cultural differences were perceived. Malaysian students were quieter in the
conversations and UK-based students tended to lead.

Thoughts and reflections

 Kate and Sue were thoroughly prepared for the session and had rehearsed how to use the
‘breakout rooms’ and written a session plan with timings.
 Don’t expect to get as much done as you would in a face-to-face session or allow more time for
activities in this environment.
 As the students were located in the same room together they were spread out to minimise the
transfer of noise between them when talking. Pharmacy had a large enough room to allow this.
Feedback from students indicated they could easily take part from home.
 Pharmacy needed to purchase suitable headsets that could be re-used by different students.
Allow sufficient time to arrange ordering from IT.
 Make sure Chrome is installed on the University computers students are going to use.
 There was a significant investment of time and a learning curve to set up the session, as this
was the first time they had attempted this. Future sessions should be easier to facilitate.
 It’s not yet possible to save what has been written on the whiteboards in the breakout rooms.

(Use the PC – Microsoft Clipping tool https://support.microsoft.com/engb/help/13776/windows-use-snipping-tool-to-capture-screenshots
or MAC keyboard shortcut to take a screenshot of the whiteboard.)

 

Using Blackboard Collaborate for small group tutorials with distance learning students

Adrian Aronsson-Storrier, School of Law                                                                                                                             a.m.storrier@reading.ac.uk

Context

LLM International Commercial Law (Distance)

Description

 Adrian held small group seminars with groups of around 5 students per online workshop.
Workshops were scheduled in all of the distance LLM modules, and ran weekly through the
Spring and Autumn terms. Collaborate was also used for individual dissertation supervision
sessions.
 These were Postgraduate Masters level distance learning students enrolled in a range of
optional LLM modules. Students attended from across the UK and the world.
 The Law School already offered online workshop sessions using a competing webinar product
(Adobe Connect). This software was complex for students to use, not supported centrally by
the University and was paid for from the School’s budget. We sought to investigate alternative
web conferencing solutions that would be simpler for our students whilst maintaining
equivalent functionality (slide sharing, chat, whiteboard etc).
 Blackboard Collaborate was chosen to replace Adobe Connect as it was simpler for students to
use (a more straightforward interface reduced initial student training time, the integration into
Blackboard made it simpler for students to log in and participate).
 Preparation was similar to distance workshops previously delivered with the earlier Adobe
Connect web conferencing tool. For some workshops slides were prepared, in others a series
of tutorial style questions were circulated to students in advance for discussion.
 After giving students an initial training session, delivering a class on Collaborate took no more
effort than delivering an equivalent session in an on campus module.

Impact

 Students quickly adapted to Collaborate. They made frequent use of the chat function and the
‘raise hand’ function, particularly in larger groups where many students wished to contribute to
a discussion.
 Student’s enrolling in the distance LLM are required to have access to their own computer,
headphones and internet connection.
 From a support perspective, the move to Collaborate required less ongoing staff and student
training than our previous web conferencing software – once set up on Blackboard it was simple
for students and staff to access Collaborate sessions for their weekly workshops.
 Blackboard Collaborate achieved everything we had previously delivered to students using
Adobe Connect. It had the advantage of being simpler for students to use, and the blackboard
integration made connecting to the sessions simpler.

Thoughts and Reflections

 Lecturers in the school of law tended to use Collaborate from their homes (distance workshops
are often scheduled outside core hours, to accommodate students in diverse time zones). This
required staff to have sufficient equipment (laptop, headphones or a headset).
 One challenge – which often impacts distance learning when working with students in less
economically developed nations – was issue of the student’s poor internet connection
impacting sessions. At times students (particularly in Africa and the Middle East) had poor
internet connections which prevented full video streaming. While the software does allow
students to participate by providing streaming audio only, this is less immersive for the student.
 Ensure that all participants are making use of headphones or a microphone headset. If students
rely on computer speakers there will often be some level of echo introduced into the web
conference, which can be distracting. Students without headphone should be encouraged to
mute their microphones when not speaking.
 Provide students with an introductory session on the software before beginning online
instruction. We used a general online induction day for students as a trial, allowing them to test
that the software worked and giving them time to learn the functionality before being required
to use it in class.

 

Adopting a flipped classroom approach to meet the challenges of large group lectures

Amanda Millmore, School of Law,  a.millmore@reading.ac.uk

Overview

Faced with double-teaching a cohort of 480 students (plus an additional 30 in University of Reading Malaysia), I was concerned to ensure that students in each lecture group had a similar teaching experience. My solution was to “flip” some of the learning, by recording short video lectures covering content that I would otherwise have lectured live and to use the time freed up to slow the pace and instigate active learning within the lectures.

Objectives

  • Record short video lectures to supplement live lectures.
  • Use the time freed up by the removal of content no longer delivered live to introduce active learning techniques within the lectures.
  • Support the students in their problem-solving skills (tested in the end of year examination).

Context

The module “General Introduction to Law” is a “lecture only” first year undergraduate module, which is mandatory for many non-law students, covering unfamiliar legal concepts. Whilst I have previously tried to introduce some active learning into these lectures, I have struggled with time constraints due to the sheer volume of compulsory material to be covered.

Student feedback requested more support in tackling legal problem questions, I wanted to assist students and needed to free up some space within the lectures to do this and “flipping” some of the content by creating videos seemed to offer a solution.

As many academics (Berrett, 2012; Schaffzin, 2016) have noted, there is more to flipping than merely moving lectures online, it is about a change of pedagogical approach.

Implementation

I sought initial support from the TEL (Technology Enhanced Learning) team, who were very happy to give advice about technology options. I selected the free Screencastomatic software, which was simple to use with minimal equipment (a headset with microphone plugged into my computer).

I recorded 8 short videos, which were screencasts of some of my lecture slides with my narration; 6 were traditional lecture content and 2 were problem solving advice and modelling an exemplar problem question and answer (which I’d previously offered as straightforward read-only documents on Blackboard).

The software that I used restricted me to 15 minute videos, which worked well for maintaining student attention. My screencast videos were embedded within the Blackboard module and could also be viewed directly on the internet https://screencast-o-matic.com/u/iIMC/AmandaMillmoreGeneralIntroductiontoLaw.

I reminded students to watch the videos via email and during the lectures, and I was able to track the number of views of each video, which enabled me to prompt students if levels of viewing were lower than I expected.

By moving some of the content delivery online I was also able to incorporate more problem- solving tasks into the live lectures. I was able to slow the pace and to invite dialogue, often by using technology enhanced learning. For example, I devoted an hour to tackling an exam-style problem, with students actively working to solve the problem using the knowledge gained via the flipped learning videos and previous live lectures. I used the applications Mentimeter, Socrative and Kahoot to interact with the students, asking them multiple-choice questions, encouraging them to vote on questions and to create word clouds of their initial thoughts on tackling problem questions as we progressed.

Impact

Student feedback, about the videos and problem solving, was overwhelmingly positive in both formal and informal module evaluations.

Videos can be of assistance if a student is absent, has a disability or wishes to revisit the material. Sankoff (2014) and Billings-Gagliardi and Mazor (2007) dismiss concerns about reduced student attendance due to online material, and this was borne out by my experience, with no noticeable drop-off in numbers attending lectures; I interpret this as a positive sign of student satisfaction. The videos worked to supplement the live lectures rather than replace them.

There is a clear, positive impact on my own workload and that of my colleagues. Whilst I am no longer teaching on this module in the current academic year, my successor has been able to use my videos again in her teaching, thereby reducing her own workload. I have also been able to re-use some of the videos in other modules.

Reflections

Whilst flipped learning is intensive to plan, create and execute, the ability to re-use the videos in multiple modules is a huge advantage; short videos are simple to re-record if, and when, updating is required.

My initial concern that students would not watch the videos was utterly misplaced. Each video has had in excess of 1000 views (and one video has exceeded 2000), which accounts for less than 2 academic years’ worth of student usage.

I was conscious that there may be some students who would just ignore the videos, thereby missing out on chunks of the syllabus, I tried to mitigate this by running quizzes during lectures on the recorded material, and offering banks of multiple choice questions (MCQs) on Blackboard for students to test their knowledge (aligned to the formative examination which included a multiple choice section). In addition, I clearly signposted the importance of the video recorded material by email, on the Blackboard page and orally and emphasised that it would form part of the final examination and could not be ignored.

My experience echoes that of Schaffzin’s study (2016) monitoring impact, which showed no statistical significance in law results having instituted flipped learning, although she felt that it was a more positive teaching method. Examination results for the module in the end of year formative assessment (100% examination) were broadly consistent with the results in previous academic years, but student satisfaction was higher, with positive feedback about the use of videos and active learning activities.

Links

University of Reading TEL advice about personal capture – https://sites.reading.ac.uk/tel-support/category/learning-capture/personal-capture

Berrett, D. (2012). How “Flipping” the Classroom Can Improve the Traditional Lecture. https://www.chronicle.com/article/how-flipping-the-classroom/130857. Chronicle of Higher Education..

Billings-Gagliardi, S and Mazor, K. (2007) Student decisions about lecture attendance: do electronic course materials matter?. Academic Medicine: Journal of the Association of American Medical Colleges, 82(10), S73-S76.

Sankoff, P. (2014) Taking the Instruction of Law outside the Lecture Hall: How the Flipped Classroom Can Make Learning More Productive and Enjoyable (for Professors and Students), 51, Alberta Law Review, pp.891-906.

Schaffzin, K. (2016) Learning Outcomes in a Flipped Classroom: A comparison of Civil Procedure II Test Scores between Students in a Traditional Class and a Flipped Class, University of Memphis Law Review, 46, pp. 661.

Study Even Smarter

Michelle Reid, Kim Shahabudin, and Sonia Hood, Study Advice

The successful Study Smart online course will be running again for new Part 1 undergraduates, and will be launched to the new cohort on 28th August. Study Smart helps students make a smooth transition to university study by giving them a shared start point and by welcoming them into the University of Reading learning community. We aim to build on the success of last year, which saw 94% of students who completed the course saying their understanding of what was expected at university-level study was either fairly good, or very good.

National Interest

It is pleasing to see Study Smart becoming nationally recognised as a good model for student transitions. We have received inquiries from other leading Higher Education Institutions about using our model, and we have been showcased in a recent visit from Chris Millward, Director for Fair Access and Participation.

New and Improved

The Study Advice team are currently working on a number of improvements to Study Smart based on student and staff feedback. We are streamlining some of the steps in the course in order to make Study Smart more manageable and appealing, particularly to international students who may be pressed for time. We are liaising with ISLI in order to make sure our communications to pre-sessional students are as effective as possible. We are highlighting the benefits of doing Study Smart for students in STEM subjects. One of the most successful elements of the course last year was the student mentors, and we have recruited an excellent team of mentors for this year who have an even wider range of backgrounds and transition experiences to share with the incoming students. We are also investigating whether the main invitation to the course can come from Schools to give additional weight to the message.

Hands-On Session for staff

Feedback also emphasised the value of staff endorsements in helping students to engage with the course, so we would really value your promotion of Study Smart to your tutees and classes. To help academic staff get a feel for the course, we ran a successful Study Smart ‘Hands-On’ session on 4th June with an opportunity to explore the student-view of the course and sample the famous Study Advice cake! We will be running another ‘Hands-on’ session in early September so look out for details of this coming soon via the CQSD T&L programme.

For more information about Study Smart, see our Tutor’s Guide: http://libguides.reading.ac.uk/studysmart or email studyadvice@reading.ac.uk

How pre-sessional English has develop the use of Turnitin, submission, marking and feedback to support students’ essay and exam writing.

Jonathan Smith is the School Director for Technology Enhanced Learning in ISLI (International Study and Language Institute). He is also a PSE (Pre-sessional English) Course Director and teacher of English.

The Pre-sessional English programme accepts around 600 to 800 students each year. Their students develop English skills in academic writing, reading, speaking and listening.

In the area of academic writing Jonathan Smith and his team have been exploring the use of Turnitin (Tii) GradeMark to facilitate electronic marking and feedback via:

. E-submission of written essays.

. E-marking and e-feedback via GradeMark using QuickMarks and text comments.

. Student engagement with feedback in subsequent production of written work.

About five or six years ago, before the use of GradeMark was adopted in the university, a group of pre-sessional staff attended a conference in Southampton in which colleagues of other universities presented how they were using GradeMark. It seemed a tool that could not only save time producing feedback but produce feedback of a more consistent quality. A couple of years later PSE started exploring its use with our cohorts of English academic writing students.

Listen to Jonathan’s experience on how he got involved with electronic submission, marking and feedback via Tii in this podcast.

Jonathan Smith, provides all PSE teachers with a one-hour workshop on how to use Turnitin and Grademark. Part of the training involves the use of the PSE ‘QuickMarks’ for e-feedback. These QuickMarks focus on common student errors with explanations and links to relevant sources – and can be used to provide in-text feedback. ‘QuickMarks’ are based not only on common grammar and lexical errors but also on the complexity of the language structures used and coherence and cohesion in the texts. Students are also assessed on content, use of references and other areas of relevance to academic essay writing.

After the training session, tutors set up submission points for formative work, in this manner students grow accustomed to submit work, access feedback, see and compare their own progress.

Students receive feedback almost immediately and they can work on the feedback either to bring it to the next class or towards their next assignments.

 

 

 

 

 

 

 

From the teachers’ perspective it was noticed that it was quicker to note common student errors in-text using QuickMarks. It was possible to see colleagues’ feedback comments which facilitated new tutors becoming familiar with marking and feedback across the cohorts.


 

 

 

 

 

 

One of the big advantages is that Turnitin is a one stop shop for both checking similarity and producing and receiving feedback. Students upload their essays, they can see their similarity reports and have the opportunity to take action and re-submit. There are a few technical issues around doing that, but the pre-sessional programme is committed to students seeing their similarity reports and using them to get a better idea of the quality and acceptability of their work.

Visit the EMA programme site to find out more case studies and updates http://www.reading.ac.uk/internal/ema/ema-news.aspx

Collaborating across the country (and beyond) with Collaborate by Dr Mark Shanahan

10 Days before the US election, almost 40 students and four academics from across England came together to debate the Trump v Clinton fight for the White House, using Blackboard’s Collaborate platform, writes Politics & IR Director of Teaching & Learning, Mark Shanahan. I’d first come across collaborate at a TEL Showcase event, and had discussed its potential use with colleagues from other universities at the British International Studies Association’s Teaching and Learning conference at Newcastle University in September. When the university was looking for innovative Week 6 events, this seemed like the perfect opportunity to land on the political theme of the day and get students and lecturers from a range of universities talking – all without the need for anyone to book a room or a coach…or even (in theory) get out of bed.  

The benefit of using Blackboard’s Collaborate tool was the relative ease with which we could bring academics from Reading, Manchester, De Montfort and Huddersfield Universities together both with their students and a US-based journalist for 90 minutes’ discussion of the US elections. The sound and picture quality wasn’t always perfect – but that was probably more down to user equipment than the tool itself.

Allied to the video content, we had a live chat stream which was incredibly popular. There was a constant flow of questions from students for the academic participants and comments and responses between the students themselves. There was actually so much chat going on that it wasn’t always able to quite keep up with the flow and bring it into our video/audio. We started early with a pre-chat, and ended up running well past our planned hour. We learned a lot. Between myself and Senior TEL advisor, Adam Bailey, we agreed it would have been great to capture both all the chat for future use (we got some), and more so to use screen capture technology to keep a record of the event. We also realised early on that we needed a chair/moderator to keep the event in shape – and I fell into that role.

The response from both students and academic participants after the event was very positive. All the students who responded to a brief Surveymonkey questionnaire after the event want to do more of these link-ups via Collaborate – and want them to be longer. Equally, my colleagues Pete Woodcock, Head of Politics at Huddersfield, Alison Statham a Senior Lecturer in Politics from de Montfort and Howell Williams who’s at Manchester are all keen to get in front of a webcam again – perhaps to pick over the bones of the US election, and definitely to look at other politics subjects where we can share our views and expose our students to opinions beyond their own institutions.