The EMA Symposium: Sharing Knowledge, Good Practice, and Cake

Dr Madeleine Davies and Dr Emma Mayhew

On Tuesday 22nd May 2018, over 150 colleagues from across the university gathered in the Meadow Suite to hear a series of presentations and to engage in conversations about the work that the EMA Programme has been doing to prepare for roll-out of online assessment and feedback. Colleagues from the majority of Schools and units across the university were represented and staff from academic Schools, Support Centres, and CQSD shared experience and good practice. An active Twitter feed provided live commentary on the presentations and activities (120 tweets and re-tweets) and reflected an atmosphere that was informative and wholly positive.

The event was organised by Dr Emma Mayhew (EMA Academic Director) and Dr Madeleine Davies (EMA Academic Partner) and was introduced by Professor Gavin Brooks, the Programme’s sponsor. The Vice-Chancellor attended for the first hour of the event which was supported throughout by colleagues from TEL. As well as seven panels involving presentations given by 21 colleagues, the day of activities included a Q&A session, a roundtable, a Menti quiz, a talk about Learning Analytics, and a demonstration of online marking for beginners: the result was a permanent movement between learning and dialogue. Piles of EMA cup-cakes and biscuits retained energy levels throughout the day.

The Symposium was designed to offer events for colleagues new to online assessment as well as to those with more experience. Colleagues attending the Symposium provided information about their level of technological confidence: of 40 surveyed participants, 5% rated themselves as having low levels of confidence with technology, 45% rated themselves as having average levels of confidence, and 48% rated themselves as having advanced confidence. The Symposium offered talks and events for all levels.

Presentations from the Early Adopter Schools discussed the process of change and offered advice about successfully implementing online assessment in departments; a panel was also convened where ‘nervous adopters’ who had already transitioned to online marking spoke about the training and tactics that had worked for them. For more experienced users the Symposium offered presentations on the use of rubrics and QuickMarks, explaining the several ‘hidden’ benefits of online marking and demonstrating the potential of previously unidentified buttons.

Throughout the day, the emphasis remained on student experience and marking quality: several presentations commented on ways in which online assessment could enhance feedback and release a range of marking options that had not been available previously. At the same time, presentations emphasised that ‘good marking is still good marking’, as Rob Hosfield stated: the change to a new delivery model does not alter the fact that it is the usability of feedback that matters most in relation to teaching and learning.

Participants also heard presentations from the Support Centres and their experience of change: Luisa Ciampi’s presentation explained how online assessment benefits our colleagues in the Support Centres and Marguerite Gascoine spoke of the process of change. Advice about managing the potential impact of increased screen-time was given in a session led by Dr Eileen Hyder, and a presentation by Dr Calvin Smith demonstrated how new screens in RISIS support the move towards the Academic Tutoring System (Calvin was the winner of the ‘Best Title’ Menti Prize for ‘Spotting Crisis in RISIS’).

The feedback that was collected at the end of the afternoon was overwhelmingly positive:

39/40 colleagues rated the event as good or excellent and 38/40 said that the event would impact positively on their teaching and learning provision. Colleagues commented positively on the benefit of hearing the experience of a wide range of colleagues, the broad range of topics covered, and the advice on good practice. The feedback also noted how useful it had been to bring academic and professional staff together to discuss experiences, and several colleagues mentioned how they had enjoyed putting faces to the names of Support Centre colleagues. Also praised was the emphasis on how new data can be used, sessions on the practical use of marking tools, and hearing the experiences of Early Adopter schools. There was a great deal of positive feedback on a talk given by Dr Alex Knox on Learning Analytics.

As the organisers of the Symposium, we were delighted by colleagues’ positivity, collegiality, and eagerness to share online assessment experience. We hope that our colleagues will be able to join us again in September when the Programme is hosting a conference in association with the the Advance HE’s (formerly HEA) Assessment and Feedback Community of Practice. In the meantime, screencasts of key presentations will be posted on the EMA website together with a collection of helpful links and information.

Thank you to all our colleagues who attended the Symposium to share experience and to listen to that of others. We were overwhelmed by the generosity of staff who contributed their time and expertise to the event, and by the goodwill of our colleagues who attended.

Co-presenting with Students at Conferences and Engaging them in the Teaching and Learning Dialogue

Dr Madeleine Davies (Department of English Literature) and Bethany Barnett-Sanders (Part 3 student, Department of English Literature)

Engaging students in academic conversations outside the classroom presents challenges but recent activity in the Department of English Literature suggests that there are several ways of creating opportunities for this engagement. DEL has worked with Part 2 and Part 3 students on a range of initiatives that has involved them in conference organisation (‘Postmodern Biofictions’), event management (‘Celebrating Forgotten Women’) and editing work (The Creative Writing Anthology and Second Sight: The Margaret Atwood Learning Journals).

In April I was finalising work on the TLDF-Funded ‘Diversifying Assessment’ project in DEL which, connecting with the Curriculum Framework, had involved convening student focus groups. These groups generated productive perspectives on our assessment and feedback practices. I decided to disseminate the results of the project at the Change Agents’ Network (CAN) conference (Winchester) and I felt that it was important that one of the students involved in the focus groups should co-present in order to express the issues from a student point of view.

The CAN Conference was extremely interesting and several papers commented on a range of student engagement projects; however, students were generally absent from the sessions. Our ‘Diversifying Assessment’ presentation, however, expressed both staff and student viewpoints. Bethany Barnett-Sanders, my co-presenter, comments here about her experience of joining me at the conference:

‘Attending the CAN conference with Maddi to help deliver a presentation on diversifying assessment was a really valuable experience. The whole process, from the initial focus groups to the presentation, was so affirming. I participated initially in the focus groups run by Maddi because assessment is an issue that I feel quite strongly about: as the situation stood at the beginning of the project, the department favoured the assessed essay + exam model which, from the student perspective, is not very popular. This model seems to be the default assessment pattern and so I relished the opportunity to find out why and to share my thoughts on what assessment could look like. As a student, being asked for my thoughts on a topic that is so integral to the university experience was both pleasantly surprising and incredibly encouraging; it allowed me to feel as though I could really shape the programme for myself and others and it enabled me to engage in my degree in a way that I never had before.

When asked to present at the conference with Maddi, it was great to know that those groups had led to a place from which real change could be generated. I agreed to present not just for the valuable public speaking experience that would be useful to have on my CV but, again, to take advantage of the opportunity to share the student’s perspective on assessment, something that affects them more than anyone else. Presenting at the conference was quite a nerve-wracking experience, but one that I’m very grateful I’ve had. I think involving students in these conferences is a fantastic idea as it allows for different perspectives on issues that would otherwise be left unchallenged and encourages collaboration between students and staff.

Having a room full of people, who were all there to learn from each other, listen to our presentation, was a big boost to my own confidence. I also really enjoyed listening to Maddi’s perspective on assessment as it allowed me to consider things that I hadn’t before. It was also lovely to spend time with one of my lecturers outside of the seminar room and I think it allowed for a very natural, open dialogue to take place about a whole range of things, which is harder to come by in formal contact hours. The conference was also a great learning opportunity, as it allowed me to listen to what other universities are doing and reflect on that from the student’s perspective; judging by the majority of the attendees and by the lack of students in the rooms, this isn’t something that happens regularly at these events.

I hope that the success of our presentation encourages other universities and other members of staff within the department to invite their students to share their opinions at these events in the future.’

I was thoroughly impressed by Bethany’s professionalism in delivering her comments at the conference – she was a credit to the university. My conversations travelling to and from the event with Bethany also helped to deepen my own understanding of the assessment issue from the students’ viewpoint: for example, I had thought that risk-aversion informed our students’ antipathy towards exams – Bethany confirmed this but allowed me to see how this is a natural consequence of a fee-paying, ‘high stakes’ environment.

I will certainly involve more students in T&L conference presentations in the future: my experience of this is entirely positive and it allows our students to engage in important conversations with us about their education. Further, within a landscape where graduate employability is key, we have here an opportunity to enable our students to build their experience and to gather skills that may not be available within formal teaching environments.

A summary of my experiences on the PGCAP Course by Dr Samuel Laryea

When I got appointed as a Lecturer in 2010 I found that I had to do the PGCAP course as part of requirements for my probation. Initially I did not feel happy about this. I had quite a heavy teaching workload and also the pressure to develop research papers and grant proposals. I certainly felt the PGCAP course was a distraction to the ‘core’ aspects of my work in the university and unfortunately, I had no choice but to do it. Today, my view of the PGCAP course is completely different.

By the time I completed the programme successfully in July 2012, I found that participation in the course had helped me to develop greatly in all aspects of my career and academic aspirations. First, participation in the PGCAP course helped me to learn new ideas about teaching and learning and my role as a lecturer – including personal tutoring, supporting student learning, classroom teaching, assessment and feedback. One word I quickly became familiar with was ‘Pedagogy’. I began to develop a better understanding of the purpose of teaching which is to facilitate learning. I found the workshops extremely useful and by the time I was through a few of them, I felt that the course was right and very beneficial in terms of my own personal development as a lecturer and my understanding of the higher education environment and engagement with students. In short, the whole PGCAP experience was very developmental and I could feel its positive impact on my teaching, research, administrative duties and relationships with people across the university.

Participation in the course helped me to meet other new lecturers across the university so I made friends and this enabled me to share ideas and experiences. The course was clearly time-consuming but certainly worth every bit of the time invested. It is professionally useful to have the PGCAP qualification and Fellowship of the Higher Education Academy. Perhaps the two most useful aspects of the course for me were the project and portfolio. I learned much from my T&L project on feedback provision and use and fortunately the work was of significant benefit to my School. I enjoyed both project and portfolio equally – but I found the process of writing my reflective teaching portfolio very developmental, in that, the process enabled me to give more serious thought to my routine activities as a lecturer, reviewing my personal development over time, and identifying new ways to improve. The portfolio and project have helped me so much to develop in my understanding of pedagogical issues – and generated in me a permanent interest to engage in teaching and learning issues.

Today I am based in the School of Construction Economics and Management at University of the Witwatersrand in South Africa. I serve as Director of our undergraduate programme and the ideas and experiences gained on the PGCAP course are serving me extremely well. I fully understand pedagogic issues in a higher education environment and this plays a central role in the development of an effective approach for teaching and supporting student learning. The PGCAP experience has been hugely useful, making a difference, and providing an advantage not only for myself but also for the 400+ students I teach in my new university.