Reflections on university transition from a new staff member By Dr Alana James

I started university this year, or at least it feels like I have upon starting my new job as a Lecturer in the School of Psychology and Clinical Language Sciences (PCLS). Every face around me is unfamiliar, the campus seems an unnerving maze, and simple processes have become logic puzzles. Oh the joy I felt at using a printer successfully (let’s not mention the attempts at scanning a document). There are many enjoyable aspects – meeting lovely new colleagues and joining in the School’s coffee mornings for example – but the transition is more disorientating than I expected. At the end of my first week I was grateful for some downtime at home, and found myself reflecting upon how my experience compares with the transition to university for new students.

New students face the same challenges I am but may also be living independently, away from their support network, for the first time. Many go home each day to a new place and have to figure out new washing machines and cookers never mind printers, as well as try to get along with housemates. For those commuting there are other challenges, including being at the mercy of traffic or public transport, and trying to forge friendships between classes. I have worked in universities before, and am able to draw upon previous experience; many new students arrive without having spent much, if any, time in a higher education environment. We know that factors such as being the first in your family to go to university or having a disability can make the transition even harder.

My own disorientation in these first days at the University of Reading has reminded me how all-encompassing the transition to university can be. As an academic my focus is often upon ensuring my new students have the academic skills needed to be an independent learner, but it’s important to be mindful that this is just one aspect of the overall transition experience. It’s easy to forget that the initial onset of new faces, places, and challenges can be mentally and physically wearing as well as exciting. When I meet my new students at the start of the next academic year I will try to recall how I felt when I joined the UoR.

One of the influencing factors in my decision to join the UoR was its commitment to student support, particularly mentoring. Harnessing our students’ potential to support each other through mentoring can ease mentees’ transition into university, whilst developing the mentors’ own skills and experience. I have previously run a scheme where psychology students mentored A-level pupils, giving them an insight into what university life is really like, and found that the mentors also benefited in terms of developing transferable skills and ideas about careers. Some recent research with my collaborator found that specialist mentoring, between qualified staff and mentees, is an effective form of support for students with mental health conditions and autism. I will certainly be encouraging my future students at the UoR to make the most of the STaR mentoring scheme and the mentoring connected to the Study Smart online course, first as mentees and later as mentors.

As for me, I am very much looking forward to the meetings with my staff mentor.

Supporting students through personal tutor tutorials by Dr Paul Glaister, Dr Karen Ayres and Dr Calvin James Smith

With the news that the University’s personal tutorial system has been under review (Issue 2, T&L Reading), we thought it would be useful to highlight how we have been successfully combining pastoral and academic responsibilities of a personal tutor. In the Department of Mathematics and Statistics, for the last three years we have operated a system of weekly Part 1 ‘personal tutorials’: small-group academic tutorials which are led by the student’s personal tutor. We certainly do mean ‘small group’, because typically there are around six students in the group, i.e. just the tutor’s Part 1 tutees (compared with around 25 in our more traditional tutorials). The focus of the personal tutorials is a formative problem sheet for one of the core mathematics modules (e.g. Calculus Methods). The aims of these tutorials are many: to provide strong support for the school-university transition both in academic and pastoral terms, to develop a strong relationship early on between both parties, to provide better monitoring of progress and engagement by students, to provide support for their Part 1 modules (and one module in particular in place of a large group tutorial) and to enhance their transferable skills. This has proved very popular with students.

The tutorial is not designed to be tutor-led, but rather the students are encouraged to come to the board and work through one of the problems on the sheet, explaining their reasoning as they go. The intention is to start developing students’ skills in communicating mathematics right from the start, since this is a vital employability skill. Whilst one student works at the board, the other students, as well as the tutor, offer suggestions on what to try next for solving a problem, effectively creating a small learning community which meet each week. With a group of reasonably engaged students, the whole experience can be very rewarding for both personal tutors and tutees. Of course, the choice of module is very important to the success of this scheme. For the focus of the Autumn term tutorials we have deliberately chosen the module that is most similar to what the students have seen before: with material they feel comfortable with, they are more likely to be willing to come to the board and work through solutions, rather than just feel intimidated. By the Spring term we find that students have developed more confidence.  There is also the opportunity to make students aware of connections between material studied in different modules, and tutors also get a better idea early on as to which students are struggling, and can ensure that appropriate advice and support is provided. So all in all, it is a win-win situation all round.

A summary of my experiences on the PGCAP Course by Dr Samuel Laryea

When I got appointed as a Lecturer in 2010 I found that I had to do the PGCAP course as part of requirements for my probation. Initially I did not feel happy about this. I had quite a heavy teaching workload and also the pressure to develop research papers and grant proposals. I certainly felt the PGCAP course was a distraction to the ‘core’ aspects of my work in the university and unfortunately, I had no choice but to do it. Today, my view of the PGCAP course is completely different.

By the time I completed the programme successfully in July 2012, I found that participation in the course had helped me to develop greatly in all aspects of my career and academic aspirations. First, participation in the PGCAP course helped me to learn new ideas about teaching and learning and my role as a lecturer – including personal tutoring, supporting student learning, classroom teaching, assessment and feedback. One word I quickly became familiar with was ‘Pedagogy’. I began to develop a better understanding of the purpose of teaching which is to facilitate learning. I found the workshops extremely useful and by the time I was through a few of them, I felt that the course was right and very beneficial in terms of my own personal development as a lecturer and my understanding of the higher education environment and engagement with students. In short, the whole PGCAP experience was very developmental and I could feel its positive impact on my teaching, research, administrative duties and relationships with people across the university.

Participation in the course helped me to meet other new lecturers across the university so I made friends and this enabled me to share ideas and experiences. The course was clearly time-consuming but certainly worth every bit of the time invested. It is professionally useful to have the PGCAP qualification and Fellowship of the Higher Education Academy. Perhaps the two most useful aspects of the course for me were the project and portfolio. I learned much from my T&L project on feedback provision and use and fortunately the work was of significant benefit to my School. I enjoyed both project and portfolio equally – but I found the process of writing my reflective teaching portfolio very developmental, in that, the process enabled me to give more serious thought to my routine activities as a lecturer, reviewing my personal development over time, and identifying new ways to improve. The portfolio and project have helped me so much to develop in my understanding of pedagogical issues – and generated in me a permanent interest to engage in teaching and learning issues.

Today I am based in the School of Construction Economics and Management at University of the Witwatersrand in South Africa. I serve as Director of our undergraduate programme and the ideas and experiences gained on the PGCAP course are serving me extremely well. I fully understand pedagogic issues in a higher education environment and this plays a central role in the development of an effective approach for teaching and supporting student learning. The PGCAP experience has been hugely useful, making a difference, and providing an advantage not only for myself but also for the 400+ students I teach in my new university.