Exploring modern languages linguistics

Dr Federico Faloppa and Dr Chiara Ciarlo, School of Literature and Languages
f.faloppa@reading.ac.uk

Overview

12756The project successfully developed an introductory module in general linguistics, with a focus on foreign language specific issues for Part Two students who choose to do a single or joint honours language degree.  Providing a module for the teaching of linguistics to Modern Languages and European Studies students has had many benefits for the students, who report that the module has helped with their study of foreign languages.

Objectives

  • To determine which linguistics topics Part Two students would have an interest in, and benefit most from, studying in-depth.
  • To design a linguistics course for Modern Languages and European Studies students.
  • Provide students with theoretical knowledge which they can transfer to the study and understanding of other languages.
  • Provide students with skills that will improve their employability.

Context

Previously, the Department of Modern Languages and European Studies had offered only individual language tutorials or modules in the history of languages, and language in society, but little aimed at providing a general theoretical linguistic background of the languages that are taught.

Feedback on the language modules from previous years highlighted that a number of Modern Languages and European Studies students desired linguistics training. Although students were able to take courses offered by the Department of English Language and Applied Linguistics, these were only of partial help to language students, as these courses mainly focus on the English language, and are not designed to have a supporting role in the study of foreign languages. As a result, it was necessary to design and pilot a linguistics course for Modern Languages and European Studies students, including core linguistic principles and more language-specific issues, with an eye to recurrent errors in the students’ language production on which they would be able to reflect.

Implementation

The first six months of the project were devoted to the gathering and analysis of resources in order to carry out research activity on aspects of the teaching of linguistics in modern foreign languages degrees.

Research activity was conducted to compare the level of linguistics provision in modern foreign languages degrees in the UK, and to establish what areas of linguistics are given more prominence in modern foreign languages curricula. The results of this research contributed to the creation of a network of experts in the field of the linguistics of modern foreign languages, who were later invited to present their views on the topic in a workshop held at the University of Reading.

For the one-day workshop, experts in the field of the linguistics of modern foreign languages were invited to present their latest research. This event was addressed to all staff and students within Modern Languages and European Studies, English Language and Applied Linguistics, the International Study and Language Institute, and the Institute of Education, in order to generate a shared discussion on the integration between language study and the study of language.

These activities fed into the creation of a taster session for phonetics, phonology and syntax, to which Part One students were invited to attend. At the end of the event, students were asked to give their feedback on the relevance, usefulness, or difficulty of what was explained during the taster sessions. This feedback was valuable for helping finalise the pilot module description.

The pilot module description was then approved, and the new module was taught during the 2013-14 academic year.

Impact

The project was successful, as it achieved its principle aim of creating a module to teach linguistics for Modern Languages and European Studies students, with the course structure and content having been established through a consultative process in order to ensure that students are provided with a module that meets their expectations of a linguistics course, and is able to provide students with a theoretical understanding of linguistics that should support their learning of modern languages, and with skills that will more generally enhance their employability.

Teaching linguistics to Modern Languages and European Studies students has been of great benefit to the students. Teaching staff within the Department have noted that students taking linguistics modules have more confidence and accuracy in their pronunciation when speaking foreign languages, and generally make fewer errors.

Reflections

Beyond its use to refine the module that would be taught, the taster session was beneficial as it highlighted the benefits that students receive from taster sessions with regard to their making module choices: as a result, the School explored the possibility of providing taster sessions for students to guide them in choosing their modules. Additionally, the provision of such taster sessions is valuable as it provides information on student expectations for module convenors, who can plan and design their modules so that they better meet these expectations.

The success of the project lead to the establishment of a Language and Linguistics Workgroup in order to investigate the implementation and coordination of linguistics teaching within the School.

Students have found the formal learning of linguistics very useful for their study of Modern Languages. With a better understanding of linguistic theory, students are better able to appreciate the errors they make within their own study. Students appreciate the challenge of learning linguistics, but some aspects, for example phonetics and syntax, are very technical, and students seemed to find these the most difficult. To help students meet the challenge, different approaches to teaching these topics have been utilised within the the module, such as creating visual representations of syntax, or using information technology in the teaching of phonetics.

Follow up

The pilot year of teaching the module was greatly successful, and as a result the opportunity to learn linguistics was opened up to all students within the School of Modern Languages and European Studies. Whereas the pilot module was a Part Two module, the module has now been redesigned to allow its provision at Part One. By having the module provided at Part One, students are now able to obtain a strong foundation in the linguistic theory that underpins their study of a modern language before they go on to more in-depth study in Parts Two and Three. Additionally, while teaching linguistics at Part One requires some aspects of the module to be simplified, it is able to contribute to a pathway in Modern Languages and European Studies at the University of Reading, building up students’ linguistic knowledge over the course of their undergraduate study.

The project has also opened up the possibility for interdisciplinary cooperation: bilingual students from Modern Languages and European Studies collaborated on a project with Neurolinguistics students from the School of Psychology and Clinical Language Sciences.

Integrating Facebook into team-based learning

Dr Christopher Voisey, Henley Business School
c.j.voisey@reading.ac.uk
Year of activity: 2014/15

Overview

11331The core Part Two undergraduate module, International Business Management and Strategy (MM272), was redesigned on two pillars: teamwork, and social media (Facebook). Formal student evaluations were high and feedback from focus groups with students was very positive – students found the use of Facebook effective and enjoyable, and students felt fully engaged.

Objectives

  • Increase student engagement with team-based learning.
  • Integrate Facebook into module delivery.

Context

Team-based learning forms a core part of the Part Two module MM272; approximately 150 students are enrolled on this module. Yet inter-team discussions within the team-based learning context were limited to and by the classroom. Team-based learning for modules with larger student cohorts is an especially promising context in which Facebook may enhance learning outcomes. A recent project at the University of Reading had evaluated Blackboard Learn and email as being confusing and dated to students for the purposes of sharing, and that Facebook provided a more flexible and familiar platform. As a two-sided network in which posters and readers provide each other with network benefits through interactions, Facebook complements team-based learning by allowing for posting of key team arguments online, and for multiple rounds of comments and responses – dynamic interactions that strengthen learning.

Implementation

First, a closed course Facebook group was created, students were divided into teams, and six Facebook-enabled tasks were designed. These tasks were to vote for module coursework mark allocation across assessment areas, to submit case-based assignments by in-class posting onto dedicated Facebook events (with tagging of other teams for comment), to appeal multiple choice questions, to post analyses of current business topics, for the module convenor to provide assignment-feedback (but not marks), and to post a Q&A and documents for download.

Impact

Facebook enabled development of norms of ‘professional informality’; barriers were lowered and there was greater tacit understanding of the subject, with higher learning outcomes as evidenced from exams. Facebook was inclusive, and gave a ‘voice’ to students who might be more reticent in class discussion. Class time was not monopolised by one speaker, but all voices were provided an audience through postings and comments online.

Reflections

Facebook has afforded advantages understood from a social constructivist perspective on learning – learning emerges from social activity. Students observed each other, their postings, and this shaped their behaviours, leading to the development of norms in interacting, and increasing the level of scholarship in assignments, consistent with social learning theory. Socially, the boundary between personal and professional becomes blurred.

The online studio: using Technology Enhanced Learning to support independent learning

Dr Jeanne-Louise Moys, School of Arts and Communication Design
j.l.moys@reading.ac.uk
Year of activity: 2014–15

Overview

Typoresources-1-3The project explored what kinds of online resources BA Graphic Communication students engage with and need and, through an iterative design process (combining prototyping and user testing), developed a new online resource interface to support learning.  As a result, staff and students within the Department of Typography & Graphic Communication were able to gain a better understanding of students’ preferences and needs, with regards online resources.

Objectives

  • Identify what kind of resources students prefer and what kind of interaction they should support.
  • Develop a prototype that responds to these needs.
  • Test the prototype and refine it further.

Context

Typography students engage in a great deal of independent learning. This includes a significant amount of online research that students conduct in relation to their studies. The Department wanted to find ways to support this and extend it through Technology Enhanced Learning.

Implementation

First, tutors and students took part in collaborative brainstorming workshops, in which the main issues which the project sought to address were discussed. These workshops fed into the creation of a short questionnaire, which the student project leaders used to elicit feedback from their peers about their preferences and common methods of working and communication both among themselves and with staff. The findings of the questionnaire, which was completed by 25 students, reinforced the need for a new online resource interface and allowed the creation of a focused design brief to guide the development of the prototype.

As a result of the questionnaire feedback, the prototype prioritised ease of navigation, as respondents had indicated that they wanted the resource to allow them to browse well-structured categories, and also to make searches for specific resources.

Following the development of the prototype, a series of semi-structured interviews with staff and students was conducted, to gain feedback on the resource, with this feedback being used to refine the prototype.  For example, feedback indicated that students wanted to be able to search for resources thematically rather than necessarily be limited to a structure that reflected the structure of particular modules taught within the Department.

Impact

The project has enabled staff within the Department of Typography & Graphic Communication to improve their understanding of students’ preferences and needs and the ways in which they engage with online learning resources. This forms a useful foundation that can inform the ways in which we continue to support teaching and learning. The prototype that has been developed is an excellent starting point, and has received positive feedback from both students and staff.

Reflections

Given the positive feedback of students and staff, there is a strong desire within the Department to continue to explore ways of implementing the resource to benefit students for the long term. Two Study Abroad students continued to work on developing and testing materials for the proposed resource over the summer. The project is on-going, although resourcing it sufficiently continues to be a challenge.

One of the main difficulties faced during the project was timing. As a result, the opportunity to use the full budget was missed, and a number of the resources that were originally envisaged could not be utilised within the time available.

The success of the project is fully attributable to the efforts of the three students who worked on it. As the project was student-led, this allowed the project to respond directly to the challenges that students face. The student team benefited from their involvement in the project as they gained experience of conducting end-user research, and using this research to iteratively design and develop a prototype, as well as developing skills such as the ability to work effectively within a team, and written and verbal communication within a number of different contexts.

Links

LS1TAL Techniques and Skills for Applied Linguistics: Improving the student experience

Professor Jane Setter, School of Literature and Languages
j.e.setter@reading.ac.uk
Year of activity: 2014-15

Overview

12759 (1)Students and staff worked together during 2014-15 to develop the Department of English Language and Applied Linguistics’ new compulsory Part One module Techniques and Skills for Applied Linguistics (LS1TAL), run for the first time in 2014-15, to make it more interesting, useful and relevant to 21st Century undergraduate students. The project sought, among other things, to address the University Board for Teaching and Learning Enhancement Priority to evolve our approaches to teaching and learning, with a specific focus on using Technology Enhanced Learning in class and in assessment.

Objectives

  • An improved module following input from students which addresses their needs more closely in the development of the study of our discipline and transition to Higher Education.
  • Better use of Technology Enhanced Learning elements in content, delivery and assessment.
  • Enhanced use of the formative assignment English Language and Applied Linguistics students are asked to prepare, and of the feedback given.
  • The development of good practice which can be shared across our modules and with others in the University and across the sector.

Context

The module convenor had produced a new compulsory module for 2014-15 which addressed many of the issues arising for students in the first year of study, such as general transition to Higher Education; how to do tertiary-level academic writing; how to use and get the best out of tools such as Turnitin; how to present yourself effectively online with a jobs-market orientation; how to do assessments using Technology Enhanced Learning approaches, such as blogging and short videos. Student involvement in the development of the module was desired to make it particularly relevant and useful to them.

Implementation

Students taking the module were recruited during the Autumn term 2014-15 to be leaders and participants in the development of the module; four came forward. PLanT funding was applied for and received. Subsequently, focus groups were held at four points during the year between students and staff to review module content and suggest ways to develop it. Finally, with the agreement of the students, a new weekly schedule for the module (which runs in the Autumn and Spring terms) was drawn up.

Specifically, students asked for more concise and focussed input on transitions to Higher Education and online presence, including a specific session on building a LinkedIn profile, a more hands-on approach to library skills training, input from students at Parts Two and Three, and sessions from Student Counselling and Wellbeing.

Impact

Students and staff involved felt that the outcomes had been very positive. Students valued having the chance to develop a new module, and staff enjoyed working with students, finding out what they already knew and what needed further development, and understanding their viewpoint on their needs as new entrants to Higher Education in the UK. The real test for the module, however, will be the revised module running in the 2015-16 academic year, during which data will be collected from the new cohort using module evaluation forms to compare with last year’s evaluations and see whether student satisfaction has improved.

We were delighted that students had no issues with the Technology Enhanced Learning elements in the module content or assessment. In fact, they thought they were very useful and well-integrated.

An unexpected outcome has been the Director of English Language and Applied Linguistics’ Postgraduate taught programmes’ interest in the module to see whether it could be adapted for MA students.

Reflections

The activity was made successful by the involvement of students in developing this module. Teaching and Learning Dean Dr David Carter had commented that it seemed like a very well-designed module; the decision about how to develop the module could have been made by an individual based solely on student feedback questionnaires, but it seemed much better to have the hands-on involvement of students, as the module is aimed at supporting students through Part One. Their involvement enabled students to have input into their degree which resulted in real change, to see first-hand the issues involved in module development, and also to appreciate the Department’s attention to teaching, learning, the development of transferable skills, and supporting students to get the best from their university study and beyond.

War Child on Screen

Dr Ute Wolfel, Literature and Languages
u.wolfel@reading.ac.uk
Year of activity: 2014/15

Overview

9412Finalist students from German, French and Italian organised a public film season of four films (German, French, Spanish, Italian) with Reading Film Theatre (RFT) on ‘Children in War’ to commemorate the 70th anniversary of the end of World War II. The students chose the films, contacted the distributors, and helped with the actual screening but also researched the films and put together Film Notes that, together with an invitation letter, were sent to local secondary schools.

Objectives

  • Encourage students to undertake independent research within the context of taught modules.
  • Enable the students to reach beyond university by using their knowledge in a public context.
  • Enable them to see the relevance of their academic learning and effort.
  • Allow them to gather practical experience within the wider field of their course by including them in the organisational work with RFT, distributors, the University of Reading’s Design & Print Studio, and local schools.

Context

The project took place within the context of Dr Leavitt’s and Dr Wolfel’s research and finalist modules on World War II and War Cinema. Dr Leavitt and Dr Wolfel are specialists on the respective national cinemas and have worked on war films in particular. At the time of the project, Dr Wolfel was also principal investigator for a British Academy/Leverhulme Small Research Grant on ‘Children in German War (Con)Texts’.

Implementation

Students and staff from the respective languages and modules were asked to join the project. A schedule was agreed by all and then students formed groups to watch and choose the films for the season. Students divided into working groups for the creation of Film Notes as well as organisational work such as liaising with distributors and RFT. The students in the various groups contributed researched information to the Film Notes and wrote them up together with staff; students also read the Film Notes’ proofs sent from Print & Design. Students as well as staff wrote an invitation letter for local secondary schools and sent it out. At the actual screenings students helped as ushers; for the German screening they also did part of the introduction to the film and helped with the following Q&A session.

Impact

The Film Season as a whole was a success. Out of the four films scheduled, three were actually shown and attracted very good audience numbers and lively discussions at the end. The students most engaged in the project, enjoyed the work as well as the success. They found the work undertaken useful and rewarding – if not always as easy and straightforward as anticipated – and were proud of having been involved in a public outreach event related to their actual studies.

While the initial response from secondary schools was enthusiastic, not all the schools that had booked seats came to the screenings. Those schools that attended, however, enjoyed the event and new perspectives offered. It was good to see that the film season attracted a good audience from the general public.

Reflections

The project’s success was based on a small group of students’ engagement and diligence and also some of the staff’s willingness to work hard with those students. Were this was not given, the implementation would have been less successful. Some of the students participating felt less responsible for the work and were therefore less reliable. One of the reasons for this might have been that the group of students involved was initially too large and not all the students were equally interested in the topic. For such a work intensive project it seems, retrospectively, best to keep it smaller and the group closer together, perhaps within the context of one module or research project.

Assessing the impact of internationalisation on students, from both a UK student perspective and a NUIST student perspective

Dr Philippa Cranwell, School of Chemistry, Food and Pharmacy
p.b.cranwell@reading.ac.uk
Year(s) of activity: 2014/15

Overview

8437The project assessed the impact of the intake of a cohort of 16 3+1 BSc Applied Chemistry students on the existing undergraduate students on programmes within the Department of Chemistry (approximately 72 students, on both BSc and MChem programmes), and determined any preconceptions each cohort may have had about each other or the course.

Objectives

  • Determine the impact of intake of students from Nanjing University of Information Science and Technology (NUIST) on existing Part Three Chemistry students.
  • Discover what preconceptions current Chemistry students held.
  • Determine what aspects of their year at the University of Reading students from NUIST found the most challenging, and what support could be offered to future students.

Context

The 3+1 BSc Applied Chemistry is a dual award degree delivered in partnership by the University of Reading and the NUIST. Students currently study for three years at NUIST in the People’s Republic of China before transferring to the University of Reading to complete their final year, with successful students being awarded a Bachelor of Science from each institution. This study was undertaken because integration of two cohorts on this scale had not been undertaken before in Chemistry at the University of Reading. There was a desire to ensure that existing students were not adversely affected by the intake of Chinese students because they would have to share resources, such as lectures, workshops and tutorials, and also to ensure the Chinese students felt they were adequately supported whilst in the UK.

Implementation

The findings were derived from focus groups held with Part Two students (30 students), Part Three domestic students (30 students) and the Part Three NUIST students (12 students). During the focus groups, the students were posed questions about different aspects of the year and wrote responses on giant sticky notes. The questions were designed such that they were open and allowed students to give as much information as they wanted. In the case of the NUIST students the focus groups were not very successful due to a reluctance to speak out. In addition, therefore, anonymous questionnaires that the students could fill in and return were distributed. During the focus group session, lunch was provided to thank the students for their time.

Impact

The study achieved its objectives, although not in the manner originally perceived. It had not been anticipated that the NUIST students would be so reluctant to speak out. It was quickly realised, however, that the best way to obtain meaningful data from the NUIST cohort was to offer anonymised questionnaires. This approach will be used in the future. Additionally, the study was useful in that it showed that there was one overriding theme for good integration; the importance of language skills. Although it was known that the students all fulfilled the University’s requirement for English language proficiency, it had not been anticipated how difficult it would be for them in a lecture situation.

Reflections

This project was successful in that it managed to gather the necessary information. If the project were to be repeated again, there would be more awareness of the fact that the Chinese students were less forthcoming with their views and anonymous questionnaires would have been used from the beginning. It might also have been useful to pose the questions in Mandarin, therefore avoiding any confusion or misunderstandings. With regards to the UK students, the session was well-received and students were happy to have the opportunity to give their opinions so no changes to this are necessary.

Outcomes from the activity have led to a reassessment of the way the initial three years of the programme are taught in the People’s Republic of China, and an emphasis on the importance of a good grasp of the English language; both in academic and in social situations. The Department of Chemistry is working towards providing:

  • Additional exam-style questions for the students to practice while they are in the UK.
  • Input into exam questions in the People’s Republic of China so students are better prepared for what to expect when in the UK.
  • A greater emphasis on the technical language required for the study of Chemistry.

University Teaching Fellows – A Growing Community by Helen Hathaway

As the new academic year starts it seems a good time to focus on the Community of Practice of University Teaching Fellows (UTF). It is a growing community of teaching enthusiasts who are not only committed to teaching innovation and excellence, but to continuing professional development of themselves and their colleagues.  As incoming chair of the UTF Community of Practice, I am looking forward to continuing the theme of mentoring which developed under Richard Mitchell’s leadership, and especially to encourage others in support roles to consider themselves as candidates to become a UTF.  Michelle Reid, a Study Adviser, and I are currently the only UTFs working in an academic support and development directorate and we would welcome others.

One of the strengths of the community is the ability to draw on knowledge and experience across the University by networking in an informal, though structured, way. In the coming year the areas of excellence and good practice about which I would hope to encourage discussion and development are embedded academic skills. For an example of a current project where this is already happening in a tripartite partnership see http://blogs.reading.ac.uk/engage-in-teaching-and-learning/2015/06/05/mind-the-skills-gap-auditing-and-embedding-information-literacy-skills-development-across-the-curriculum-by-jackie-skinner-and-helen-hathaway/

Other ways in which the Community can contribute to the development of teaching – especially important in the context of any emerging Teaching Excellence Framework – are in offering its breadth of expertise of teaching matters on University strategies and plans, and to disseminate good practice.

If you are thinking of applying to be a UTF, my advice would be to look at the criteria now as it is likely you can plan your teaching for the Autumn and early Spring terms to strengthen any areas where you feel less confident of completing all four sections of the application. Most importantly it gives time to reflect on your teaching and achievements. No need to wait for the award to be launched in March with its strict deadline: start now to think about how to present your experience and expertise. You may also get double duty if you have already applied, or are considering applying, for Senior Fellowship of the HEA via the FLAIR CDP route: the necessary analysis of your teaching philosophy, looking at the UKPSF (UK Professional Standards Framework)and the reflection on the wider impact of your activities will also help in your UTF application. A mentor is the best possible support you can have in the process – everyone I have spoken to says so. Come and join us! Please contact CQSD or me for an informal discussion or to be put in touch with a potential mentor.

Congratulations to the new University Teaching Fellows 2015-16:

  • Dr Tabarak Ballal, School of Construction Management & Engineering
  • Dr Richard Harris, Institute of Education
  • Dr Karsten Lundqvist, School of Systems Engineering

Details of the 2016 scheme will be announced in the new year.

Developing the module ‘Persuasive Writing’ and considering the professional development of our students

Dr Cindy Becker, Literature and Languages
l.m.becker@reading.ac.uk
Year of activity: 2014/15

Overview

11299In order to allow a module offered within the Department of English Literature to map onto the needs of the professional world, a PLanT project was created to gain input from professionals on the development and delivery of the module. As a result, a number of areas were identified in which students would benefit from additional guidance in preparing them for their post-University careers.

Objectives

  • To develop the module ‘Persuasive Writing’.
  • To increase links with professionals.
  • To ensure that professional development opportunities for English Literature students are provided.

Context

In October 2014 the Department of English Literature introduced a new module in Persuasive Writing (EN1PW). The module is intended to educate students in the art of writing away from academia (letters, reports, newspaper and journal articles, political speeches, press releases, marketing copy and online material). It was decided that, as the module EN1PW required students to consider writing that is undertaken in a professional context, it would be valuable to gain some professional input in its development and delivery. Additionally, the Department is keen to increase its links with local commercial and professional contacts.

Implementation

Working party meetings with students were held, and then a lunch for members of staff, students and professional representatives was provided so that discussion of the module and how it might map onto the skills expected of highly employable and successful graduates could be facilitated. Following the lunch students and staff met again to consider a course of action for 2015/16.

Impact

The project successfully identified a number of areas in which students would benefit from receiving additional guidance. It was decided that in order to provide guidance, handouts and other supporting material would be produced by PLanT students, with staff advice. These areas included: guidance for students on how to promote themselves in the job market across different sectors; how to maximise skills; making core study areas count on a CV; how to write a personal profile for a CV; the structure of writing and how to remain focussed on the central message; overcoming worries about making the most of time and opportunities at university; and learning more about work experience placements.

The University of Reading will be piloting a Peer Assisted Learning (PAL) scheme in the coming year, and the PLanT students have all expressed interest in being involved if EN1PW is chosen as one of the pilot modules.

An unexpected outcome was that one student was offered professional mentoring as a result of the contact made at the lunch.

Reflections

The PLanT project worked well because it worked on a simple format and a manageable timeline. As a result of the findings of the project, the Department of English Literature is considering introducing a new module at Part Two on ‘Public Rhetoric and Persuasion’. This would sit neatly alongside the existing Part Two module Communications at Work as a natural follow-on module from EN1PW.

The project also highlighted that English Literature students needed some free professional development training courses, which could be provided by colleagues across the university. The Department is considering providing training sessions itself for its students to help them in their professional development in areas including: early career planning; presentation and writing skills; managing a social media presence; effective methods for group work; and how to produce a business case or funding bid.

Links

Professional Track – University of Reading

Developing a tailored study support package for postgraduate students

Dr Amanda Branson, Psychology and Clinical Language Sciences
a.branson@reading.ac.uk
Year of activity: 2014-15

Overview

11176This project focused on identifying challenges faced by mature students studying alongside full time employment, and developing ameliorative practices and resources. Structured interviews conducted with 40 current students and alumni revealed barriers including weak IT and study skills and role conflict. Modifications have been made to interview and induction processes, and online resources are being developed to support students; work continues in this regard.

Objectives

  • To gain an understanding of the barriers experienced by postgraduate students.
  • To design and deliver interventions aimed at supporting students to achieve their academic potential, and to foster a supportive, inclusive culture that promotes student well-being.

Context

The Charlie Waller Institute (CWI) in the School of Psyhology and Clinical Language Sciences delivers postgraduate training in Evidence Based Psychological Therapies. Trainees typically attend training at the University of Reading alongside full time employment as therapists in NHS Improving Access to Psychological Therapies (IAPT) services. Over the course of five years Amanda Branson observed that these students face considerable barriers to the successful completion of their training, with some reporting a negative effect of training on their well-being.

Implementation

Current students and alumni were contacted by email and invited to be interviewed. An overwhelming response was received, resulting in 40 interviews being conducted between July and September in 2014. Students were asked about their motivations to return to study, the challenges they faced (clinically and academically), the support they received and that would have been beneficial, their experiences of being a student at the University of Reading, and their emotional well-being. Those who had completed training were asked to reflect on their experiences and impart advice to future students and indicate improvements that could be made. Interviews were transcribed and explored to identify repeating themes. These themes were discussed with programme directors and clinical tutors, resulting in some immediate changes being implemented across the programmes, from interview to induction and across the training period. The process of developing on-line resources for students continues.

Impact

The first goal of this case study was to gain an understanding of the barriers faced by postgraduate students, and this goal was surpassed: while the initial target was to conduct 10 interviews, 40 interviews were conducted, giving both breadth and depth of knowledge and understanding of the experiences of a very heterogeneous population of students. The impacts were several fold:

  • Staff obtained a greater understanding of the challenges faced by these students, enabling them to make some small, yet meaningful changes to the delivery of training, particularly in regard to student induction, and delivery of study skills/study support.
  • Students have been given additional tutorials in accessing e-systems (such as Blackboard Learn and the library), and using Microsoft Word effectively for academic writing. Feedback from these training sessions is good. Examples of ‘exemplary’ work have been uploaded to Blackboard Learn to give students some insight into what makes a good piece of academic work.

Reflections

This case study was made successful by the level of support received by students, which exceeded expectation. Students appreciated that time and resources were being given to improving the experience of their peers. Course tutors were very engaged with the outcomes of the interviews, and were keen to implement changes immediately (particularly the induction process).

To date, fewer study support resources have been developed than were planned. Those focusing on clinical skill have been delayed due to confidentiality issues regarding patient data, but CWI are currently exploring alternative approaches. Over the time within which the project was being planned, the University study advisors developed some excellent video tutorials, including referencing and critical thinking. These topics have not been reproduced and links to relevant tutorials have been added to Blackboard Learn. The technology required to develop resources (such as Camtasia screencasting software) has been procured; therefore there are no limits to the on-going benefit of the project.

Follow up

Work continues on the development of study support resources. The ultimate goal is to create an e-library of resources to support academic and hopefully clinical work, though this may take a greater time than was initially proposed. The programme administrative team are due to receive training on the use of Camtasia, which will enable them to develop tutorials relating the coursework submission process, for example. Administrators have also been trained in the use of Endnote, so that a reference-bank can be developed.

Introducing inclusive design to our new typography students by Jeanne-Louise Moys

Breaking down Barriers has kicked off the academic year with a workshop in inclusive design with our new Part 1 typography students. Today we had our first session for the BA Graphic Communication Integrated Design Methods module. The students engaged with the new SEE-IT sight exclusive prototype for assessing visual inclusion/exclusion (currently being developed by the University of Cambridge as a new addition to their inclusive design toolkit). Working in pairs, they measured visual inclusion of typographic elements in business cards, leaflets and mobile apps.

The workshop was an engaging way of introducing typography students to the task-based learning approach used in this module. It also provided an effective introduction to inclusive design and the kinds of factors designers need to consider in their decision-making. The module focuses on user-centred design applied to a range of genres including: editorial design (‘design for reading’), pictograms and wayfinding, and digital design.

Typography lecturers Rob Banham and Jeanne-Louise Moys facilitated the workshop. We hope our students will continue to use inclusive design tools to support their decision-making in practical projects throughout their degree. It was also a great way to enrich the student experience with technology-enhanced learning.

Our thanks to Joy Goodman-Deane and Sam Waller who introduced us to the tool at Include2015 and gave us permission to use their prototype in our teaching.

To find out more about our Breaking down Barriers project visit the blog

 

Typography students Theo and Stephen team up to measure the ex/inclusivity of leaflet designs.
Typography students Theo and Stephen team up to measure the ex/inclusivity of leaflet designs.

 

 

 

 

 

 

Typography student Polina setting up to measure ex/inclusivity in cover design.
Typography student Polina setting up to measure ex/inclusivity in cover design.

 

 

 

 

 

 

 

Typography students Kash and Kundai calibrating their phones to measure visual inclusivity.
Typography students Kash and Kundai calibrating their phones to measure visual inclusivity.

 

 

 

 

 

 

Typography students Amber and Orla evaluating the visual ex/inclusivity of capitalised letters on business cards.
Typography students Amber and Orla evaluating the visual ex/inclusivity of capitalised letters on business cards.