Improving the student experience through the IWLP Tandem Language Learning scheme

Ali Nicholson, International Study and Language Institute       ali.nicholson@reading.ac.uk 

Overview

Between 2016 and 2018 we have run a Tandem language scheme, whereby students studying a language with the Institution-wide Language Programme (IWLP) are paired up with a native speaker student, usually (though not always) a Visiting student.  Once introduced, the students spend one hour a week at a mutually convenient time and place for independent language practice, speaking 30 minutes in English, and 30 minutes in the IWLP target language.

Tandem Logo
Tandem language scheme

In 2016-17, a pilot scheme was run, involving only IWLP students of French and French native speakers, and this was supported by an International Study and Language Institute (ISLI) project fund. 40 students, or 20 paired ‘buddies’ enrolled.  In 2017-18, the scheme was rolled out to a further 6 languages offered by the IWLP (German, Italian, Chinese, Russian, Arabic and Japanese) and around 100 students participated.  This phase was supported by a Teaching and Learning Development fund. The scheme for this academic year has just been launched, this time to include Spanish, so 8 Tandem languages will be offered.  Erasmus students were already enquiring about it in Welcome week.

Objectives

  • To increase the ‘resources’ offered by the IWLP to its students, at low cost to the University, thus improving the student experience of Home students
  • To improve the language learning of both Tandem ‘buddies’
  • To improve the student experience of international students by increasing their sense of belonging through linking them directly to ‘Home’ students
  • To increase intercultural awareness and competence of both parties

Context

  • The University of Reading has historically not been a particularly welcoming place for International students, falling in the bottom half of UK Universities for international students feeling at home, making friends with UK students and engaging with the host community, according to i-graduate International Student barometer research quoted by Vincenzo Raimo in his presentation on Global Engagement back in 2015. 
  • Erasmus students are regularly dismayed at the low number of contact hours offered by UK universities; French students, for example, are used to classes from 9am to 5pm or even longer, so are actively looking for extra activities to keep them occupied during the day.
  • In student evaluations from IWLP students, extra contact hours are often perceived as a way of improving performance, and in the current climate, additional contact hours by staff are simply not an available resource for clear financial reasons. 
  • Finally, in the UoR Curriculum Framework, global engagement and multi-cultural awareness are key attributes for UoR graduates to gain, and the Tandem scheme will help our students start to attain these desirable skills to enable them to become ‘global citizens’. 

Implementation

Students enrol on to the Tandem scheme through a simple online form.  The scheme is advertised to international students (for native speakers) through the Erasmus and Study Abroad Office in their Welcome Pack, through the Red Award magazine, and again through a short presentation in Welcome week.  International students are also sent emails by IWLP tutors, informing them of the scheme and inviting them to enrol.  Students studying languages through the Institution-Wide Language Programme (to form the other ‘half’ of the Tandem pair) are also invited by their tutors to enrol.  The Tandem scheme is available only to IWLP students from Stage 2 (Post beginners) upwards, as it is felt that absolute beginners would find the idea of a one-to-one with a native speaker somewhat daunting. 

Once enrolled, both the International students and the ‘home’ IWLP language students are invited to a short information session.  Here they learn about the process of Tandem learning and about some resources made available to them (a Blackboard Organisation which includes some optional ‘tasks’, plus a website they can use for inspiration of what to talk about).  Finally, with the atmosphere somewhat akin to Blind Date (for those who can remember that) or possibly Tinder, they are assigned their Tandem ‘buddy’.  They are asked immediately to exchange mobile numbers and to fix the first Tandem meeting.  It is recommended that this should take place within a week, and in a public place such as the Self Access Centre for Language Learning (EM230).

For the most part, Tandem buddies meet regularly and with no problems.  Sometimes it is the start of a true friendship; occasionally, due to lack of time or (once) conflict of personalities, the pair only met on one occasion, never to be repeated… 

My contact email is available to every Tandem student, regardless of language, and we offer to find a replacement partner if there is a problem. 

Students are invited to occasional social events and once a term, to a meeting to discuss the scheme in order to discuss possible improvements.  At the end of last year, a celebratory party was held where certificates were presented to students.

Impact

We sent out a survey to the students at the end of the Autumn and Spring term, so they could evaluate the scheme.  In December 2017, the overall rating for the Tandem scheme was 8.14 out of 10, where a rating of 0 was ‘terrible’ and 10 was excellent.   86% would recommend the scheme to others. In April 2018, the number recommending the scheme stayed constant at 86%, and the overall rating improved very slightly to 8.18.   78% stated that their motivation had increased in December, which increased again to 90% in April!   Speaking and vocabulary were the two aspects which were felt to have increased the most, closely followed by cultural awareness in December; in the April survey, speaking and pronunciation were felt to have increased the most, followed by listening, vocabulary and cultural awareness.

Most students completing the survey made positive comments.  Here are two examples:

“Thank you for creating such valuable opportunities. Please do continue to operate this wonderful scheme in the next academic year so that more students could benefit from it.”

“I guess the scheme itself is a wonderful opportunity for students to learn different languages and cultures.”

Reflections

The Tandem scheme is limited by the number of native speakers available.  However, as awareness of the scheme builds, hopefully more Home students who are in fact native speakers of languages other than English will also participate, rather than just Visiting students, so the scheme can expand.

There are of course other Tandem platforms available outside the University, such as online, but it seems that one of the main reasons for the success of this locally based Tandem scheme is the face to face relationships formed.  According to Doug Parkin (2017: 208) in his chapter on leading engagement: “there are four foundations or dimensions that help to optimise the student learning experience… (these are) motivation, relationships, environment and resources”.

Students want relationships with fellow students.  These fellow students (Tandem partners) are themselves a rich and accessible resource.  They are flexible and available on campus; and they provide both extrinsic motivation (exam results might improve/English language might improve) and intrinsic motivation (naturally satisfying to form a good friendship just because it is enjoyable). Thus, in the four dimensions proposed by Parkin, Tandem can contribute in a small but significant way to the student experience.

This year Tandem has moved on from being simply a language learning exchange.  Due to the imbalance between supply and demand, on occasion tandem pairs have been formed between for example Japanese-French; French-Chinese; and French-German.  Some Erasmus students requested more than one ‘buddy’.  In the first example, both students spoke good English, so they decided that instead of the typical French/English exchange, the Japanese student would teach beginner Japanese to the French student, and the French student would ask a lot of questions in French about Japanese culture.  This became a perfectly satisfactory exchange but was not the initial objective.  A flexible approach led to a successful mutual gain, certainly in terms of intercultural awareness.

Follow-up

In 2018-19, the Tandem scheme should be sustainable in terms of staffing resource, as most of the systems have been set up already.   More work will be done on raising intercultural awareness amongst participants, by producing an explanatory screencast and some optional tasks which tandem ‘buddies’ could complete in their pairs.   Last year’s students requested a little more input from staff, so two sessions will be offered this term, one to discuss how to handle error corrections and to recommend suitable discussion topics; a second session would be purely social.  Some students thought that changing Tandem buddies for the second term might improve the scheme.  It is important though that this scheme is publicised, for its success.  Please direct any interested native speaker students to me at ali.nicholson@reading.ac.uk.

Tandem students
Students receiving Tandem certificates – June 2018

Bibliography

Parkin, D. (2017), Leading Learning and teaching in Higher Education (Abingdon, Oxon: Routledge)

http://www.reading.ac.uk/web/files/curriculum-framework/UoR_Curriculum_Framework.pdf

http://www.reading.ac.uk/web/files/staffportal/GE_Strategy_18Mar15.pdf

University support to avoid plagiarism – Student’s perspectives

Angelique Chettiparamb and Lucy Newton, Henley Business School

a.chettiparamb@reading.ac.uk; l.a.newton@henley.ac.uk

Overview

Four enterprising and enthusiastic students from different programmes in Henley Business School enquired into the effectiveness of School/University measures to enhance and promote academic integrity. The students were Eilish McDonald, Hetvi Shah, Prinal Shah and Tillie Hunter The project leads were Dr Angelique Chettiparamb (Real Estate and Planning) and Dr Lucy Newton (International Business and Strategy).

Objectives

  • To review the support mechanisms available to students at School/University level to help promote and sustain academic integrity in programmes within the Henley Business School.
  • To engage with other students to understand their level of engagement with training and support mechanisms relating to academic integrity available across the University.
  • To suggest ways of improving student support mechanisms to promote and enhance academic integrity of students in Henley Business School.
  • To build positive fruitful student/staff partnerships
  • To strengthen the student voice in policies, procedures and practices adopted to enhance academic integrity in the Henley Business School.
  • To foster personal and professional leadership among participating students.

Context

Developing academic integrity is a challenge across the University. The challenge is likely to increase with the rise of ‘essay mills’, the increasing pressures on students to achieve and the now widespread adoption of plagiarism detection tools such as Turnitin. Dr Chettiparamb and Dr Newton, as previous and current Directors of Studies in Henley Business School, led this project to understand the challenges of maintaining academic integrity from a student perspective.

Implementation

This project was funded (£500) from the UG programme budget of the Henley Business School by Dr Carol Padgett. It followed from a Teaching and Learning Development Fund (TLDF) project on academic misconduct involving student focus group discussions.

Steps in implementing this project were:

  • Four students from diverse programmes across Henley Business School were chosen from those who had previously volunteered in the TLDF project.
  • The students were briefed about this project.
  • Students themselves defined aims, deliverables and methods of inquiry.
  • The students identified and evaluated available material to enhance academic integrity across Henley Business School/University.
  • Participating students interviewed their fellow students to capture and understand different student perspectives and challenges relating to maintaining academic integrity.
  • The academics leads met the students in regular follow-up meetings to ensure support, provide encouragement and continue productive partnerships.
  • The students presented well-received insights and recommendations to key T&L staff in Henley Business School, to CQSD and to Student Union representatives.
  • The student’s perspectives and the student experiences were recorded for later dissemination.

Impact

Students were tasked to present their perspective on current support materials and activities available in Henley Business School/University and suggest improvements in order to help enhance academic integrity. Areas of improvement that they suggested were:

  1. a) A booklet written by students and for students from existing material with practice exercises.
  2. b) More peer student support to ensure that academic integrity is fully embedded;
  3. c) More academic tutor support for aspiring and promoting academic integrity as well as positive staff-student partnerships;
  4. d) Briefing sessions and in-class exercises (rather than online alone) to strengthen academic values and support academic integrity.
  5. e) Significant and sustained Students’ Union involvement in raising awareness across the University;

Points a) b) and d) are being addressed through two follow-on projects initiated by the academic leads and funded by Dr Susan Rose, School Director of Teaching and Learning, Henley Business School. We understand that the Students’ Union is considering point e).

The student’s presentations led to inspired discussions, de-brief meetings with wider staff and agreements to take forward their ideas through additional on-going student-led funded projects.

Reflections

The activity proved to be successful and inspiring as it forged new staff-student dialogues, empowered Eilish, Hetvi, Prinal and Tillie and enabled the student voice to be heard in policies, procedures and practice. It has spawned further projects, continuing and refining dialogues with students on embedding academic integrity.

As academics, the project has enabled us to see ways and means of effectively fostering academic integrity in tandem with students. This has proved to be a sustainable and rewarding approach to improve academic integrity. It has kindled further interest in the subject and encouraged us to disseminate our experience more widely. Through the project, the students have also facilitated inter-school and inter-disciplinary dialogues at staff as well as student levels.

The students themselves have benefited from the project in a number of ways. They have gained confidence through multiple interactions with staff and student colleagues and have presented in different formats to various audiences. Their journey has scaled from within Henley Business School, through the University of Reading to beyond the University of Reading. The students have taken ownership of the project and as a result have constructed their own learning experience.

Can students and academics benefit from peer assisted learning (PAL) sessions?

Caroline Crolla, Student Success and Engagement Team, Student Services c.s.crolla@reading.ac.uk 

Overview

Peer Assisted Learning (PAL) is a globally recognised scheme where more experienced students who have already successfully completed a module work with students who are studying the module for the first time.   One hour, weekly PAL sessions are run by trained and experienced student PAL Leaders, who are regularly debriefed by programme academics, and supported by a PAL Coordinator.   Students who attend PAL sessions seem to do better than those who do not.

Objectives

HEIs with experience of PAL have found that the scheme contributes to improved retention, engagement and performance through shared learning, engendering stronger links between academics and students as well as providing an additional form of in-module feedback. 

The principles underpinning Peer Assisted Learning include:

  • the PAL scheme should target high risk modules, not high risk students
  • student participation should be voluntary
  • student PAL Leaders are facilitators and not quasi-lecturers

Context

Peer Assisted Learning (PAL) was first introduced at the University of Reading in 2015-16 in a few departments as pilot schemes. Early adopters were academics teaching modules in Art, Economics, Mathematics, Creative Writing and Speech & Language Therapy.

The provision of Peer Assisted Learning is now in its fourth year at the University of Reading.  In both the autumn and spring terms, there are PAL sessions supporting specific modules in an ever-growing number of subjects: Agriculture, Biosciences, Classics, Clinical Language Sciences, Economics, Language & Literature, Food Nutritional Sciences, Law, Mathematics and Statistics, Pharmacy and Psychology.

Implementation

Peer Assisted Learning sessions work best in modules that are recognised as cognitively challenging, where student results are low and where student module feedback is less positive.

To implement PAL sessions, module convenors or lecturers select modules in which students would benefit from the offer of PAL sessions and contacting the PAL Coordinator (pal@reading.ac.uk or c.s.crolla@reading.ac.uk). The PAL Coordinator helps with recruitment, taster sessions, promotion and providing high-quality training. The compulsory, two-day PAL Leader training takes place before the autumn modules start, and again in January before the spring term modules start.  So academics contact the PAL Coordinator to agree PAL publicity, interviews, selection and recruitment of Leaders, ideally a term before the module runs.

The role of PAL Leader is voluntary. PAL Leaders can be recruited if they have successfully completed the module that PAL sessions are supporting.  The module convenor has the final say about the selection of PAL Leaders. PAL Leadership develops students’ facilitation and coaching skills, communication and organisational skills and the role shows employers that students have gone above and beyond their degree.  PAL Leadership is included on students’ degree transcripts and counts for the RED Award. PAL Leaders help with problem solving, study skills, exam techniques and coursework. PAL Leaders know that they do not teach, re-teach nor give answers and make this clear to their PAL participants. PAL Leaders will have regular support from the module convenor / academic contact.

Impact

Quantitative data

We collect PAL session attendance data which is then matched against module results.  In 2017-18 we had a significant amount of data, which showed that there seemed to be a positive correlation between attendance at PAL sessions and higher average results.   Accepting that attendance at PAL is voluntary and students going to PAL may already have positive study habits, in Pharmacy, Economics and Maths modules results show that on average those students who attend 4 or more PAL sessions achieve higher results than those students who do not.

Qualitative data

We also collect PAL Leaders’ and PAL participants’ views about the impact of PAL on their understanding of their work.   Participants answered the following free text questions: 1) What did you gain from attending PAL sessions and 2) How could PAL be improved to meet your academic needs better?  Key benefits were perceived to be: an increase of understanding and an increase of confidence; the benefits of collaborating with peers; appreciating the “real world” connections better in terms of the value of placements or coursework and the benefits of learning and thinking collaboratively.

  • I’ve gained more knowledge regarding the module & find it easier to ask for help.
  • Good to have opportunity to interact with students in the year above.
  • A more interactive way of working, more group work, some sharing of 4th year placement and usefulness of this module for next year

PAL leaders reported that they had developed their organisational and leadership skills; they understood facilitation of learning better and were clearer about how students can be encouraged to learn better.  Team work skills were also mentioned as was the value of consolidating and reviewing one’s own learning as leader because of reviewing materials with their participants.

  • I learnt a lot about organising my time and coming up with creative ways to engage with content
  • I learnt about different ways to make group activities fun. I also learnt the value of having structured tasks i.e. snowballing, as opposed to simply asking a question and hoping that someone would answer!
  • Being a PAL leader also helped me to consolidate my learning of the module, whilst developing methods to effectively communicate this learning to students in lower years.

Reflections

As the PAL scheme has developed at the University of Reading over the past three years, all three groups involved in PAL, the PAL Leaders, the PAL participants and the PAL academics see PAL as a “win – win” scheme.  As the scheme is voluntary, there are no significant costs to the subjects implementing PAL.  The PAL Coordinator and Senior PAL Leaders, a paid role, take responsibility for the majority of the implementation of the scheme.

For more students to benefit from peer assisted learning sessions, four key issues need to be addressed: PAL sessions need to appear in students’ timetables; peer assisted learning needs to be clearly presented and understood, through PAL specific publicity and authentic Leader and participant voices explaining that the sessions are about collaborative learning and not remedial support; academics need to understand and support the principles of peer assisted learning and regularly endorse the scheme and review progress with the PAL leaders and the role of the Senior PAL Leader can be developed further.

If you are interested in adopting PAL in your module, please contact the PAL Coordinator, Caroline Crolla c.s.crolla@reading.ac.uk or pal@reading.ac.uk .

Link

The University of Reading is a member of the UK PASS (Peer Assisted Study Sessions) and European SI (Supplemental Instruction) peer-learning network with its centre at Lund University in Sweden https://www.si-pass.lu.se/en/about-si-pass/si-pass-around-the-world .

Articles

Boud ,D., Cohen, R. & Sampson, J. (1999) Peer Learning and Assessment, Assessment & Evaluation in Higher Education, 24:4, 413-426,

Capstick, S. (2004). Benefits and Shortcomings of Peer Assisted Learning (PAL) in Higher Education: an appraisal by students. In Peer Assisted Learning Conference.

Congos, D. H., & Schoeps, N. (1993). Does supplemental instruction really work and what is it anyway? Studies in Higher Education18(2), 165-176.

Smith, J., May, S., & Burke, L. (2007). Peer Assisted Learning: a case study into the value to student mentors and mentees. Practice and Evidence of the Scholarship of Teaching and Learning in Higher Education2(2), 80-109.

Implementing the Curriculum Framework – how can the Library help?

Karen Drury, Liaison Librarian for Art, Typography and Graphic Communication, and Management

Dr Kim Shahabudin, Study Adviser

Kerry Webb, Associate Director (Academic Liaison and Support), The Library

In a world of constant new teaching and learning initiatives, implementing the Curriculum Framework might seem like one more job to do. If you’re thinking that you could use all the help you can get, we have good news: the Library have done some work for you, listing practical ways in which Liaison Librarians and Study Advisers can help to support the development of graduate attributes and academic principles.

Supporting Curriculum Review

Liaison librarians have already been discussing ways in which the Library can support schools and departments with their curriculum review, including Typography & Graphic Communication and Henley Business School.

Providing practical support: working with Typography & Graphic Communication

Following discussions with Typography and Graphic Communication about their Curriculum Review, Karen and Ruth (the Department’s subject Liaison Librarians) now have a better understanding of those areas identified as needing extra support.

We have concentrated on encouraging students to engage with course texts. This has led to us working closely with the lecturer to arrange a session for one Part 3 module that involved giving the students the opportunity to handle and explore the books on the reading list. Another approach has been to encourage confidence and accuracy with using citations. A session was arranged that was open to all Typography undergraduate students, to teach the principles of Harvard referencing, and importantly, to show the students that help and support is available from the Library and Study Advice teams. We are looking forward to working closely with our academic colleagues to build on this in the future.

Karen Drury, subject Liaison Librarian for Typography and Graphic Communication

Involving the Library in the process can have a positive impact on curriculum review, providing further opportunities for collaborative working between Liaison Librarians and our academic colleagues:

BA Graphic Communication students need to master a wide range of practical, professional and technical skills in addition to disciplinary and transferable academic skills. Knowing that we can work with our Library colleagues to better support how students across different years of study develop specific skills and graduate attributes is exciting. There are lots of possibilities but as a starting point we are focusing on helping students engage with a more diverse range of sources, critically evaluate sources and understand how copyright and attribution works across both practice and research.  

Dr Jeanne-Louise Moys (Typography & Graphic Communication)

Mapping practice on to principles

To assist Schools and Departments with implementing the Curriculum Framework, the Library has produced two documents which outline ways in which subject liaison librarians and study advisers can support the embedding of academic literacy skills within your programmes.

The first of these, Implementing the Curriculum Framework – how can the Library help? can be downloaded from the Further Support for Curriculum Review webpage. It outlines practical ways in which our Liaison Librarians and Study Advisers can support you, mapped against the graduate attributes and academic principles defined in the Framework.

The second outlines in more detail the pedagogic principles which underlie our practice, drawing upon elements of established information and digital literacy models, again mapped against the Framework. Please contact Kerry Webb (the Library’s Associate Director for Academic Liaison & Support), if you would like a copy.

Please get in touch with your subject Liaison Librarian or a member of the Study Advice team if you would like to know more about how we can support you in implementing the Curriculum Framework in your school or department.

Update on making Word and PowerPoint accessible: By Professor Richard Mitchell

Preamble

Earlier in the year, Laura Bennett and I wrote a blog on making Word and PowerPoint accessible, which reflected our experience of implementing the University’s policy on Inclusive Practice in T&L, which is available here.

Since that blog was written, the University has included Ally into Blackboard, which provides academics with a view on how accessible our documents are and step-by-step guidance on how to make them accessible. In this blog I reflect on Ally and other developments, including the part of the recent Accessibility Audit Report from JISC which covered one of my courses.

Ally in Blackboard

As is explained on the TEL Support Site, Ally is an add on to Blackboard which allows students to download your teaching material in alternative formats (such as in HTML for view on mobile phone, electronic braille, etc) and it provides an accessibility score on your material  as well as feedback and guidance to enable you to make the material more accessible. Instructors can see a colour coded dial with a percentage

 

 

 

 

If low, the file is deemed not accessible and needs immediate attention; if medium it is somewhat accessible and could use improvement; if high it is accessible but could be improved; and occasionally the file is judged perfect.

If you click on the icon, you are presented with a screen with the score, and an option to see all the issues. You can then see what you need to do, and how the score can be increased – though so far there is guidance on only some of the issues.

I then go back to the original Word or PowerPoint file, make the appropriate changes, and re upload them to Blackboard. I can then get a new assessment by Ally, though I tend to have to wait for it.

The percentages given can seem harshly low – I had a document with two images which I had not added Alt Text to (one being the University crest), and the score was about 50%. The file became perfect when I added suitable text to those images. I gather that Ally considers the lack of Alt Text as a more pressing issue, which accounts for the scoring.

It should be noted that Word and PowerPoint’s built in checker is satisfied if you enter a Title or Description to any Alt Text, but Ally is happy only if there is a description – so is there any point in adding a title?

I am told that Alt-Text is read by screen readers, which explains why Ally considers it important – whereas a Title can be what is shown when a mouse hovers over the figure.

Ally can’t assess how useful your Alt Text is, just that it is there – so you should use your judgement.

As we noted in the original blog, you don’t have to be perfect – most of my PowerPoint documents are rated as High, with a score of 99% – the concern being about contrast issues, but as of writing there is no guidance on where the issue occurs. I am occasionally judged as Perfect which is nice! However, this may be more of a judgement call, as it is usually obvious when viewed on the screen. Blackboard suggests downloading this tool to fix contrast issues.

One issue Ally flags is untagged PDF files. If, say, your source document is a Word file, and you correctly use styles such as Title, Heading 1, Heading 2, Normal, etc. and then decide to produce a PDF, I recommend that you do so by saving the document as PDF, but just before saving, press the Options button in the dialog box, and ensure the Document Tags for Accessibility option is ticked.

I have come to the conclusion, however, that it is better to upload Word or PowerPoint documents, rather than PDFs to Blackboard. Students can readily download such documents (in whatever format) and can change them as they require – such as adding notes to PowerPoint slides, for instance.

Using notes in PowerPoint

In 2017, I attended one of the public lectures I help to organise for the local IET on the Internet of Insecure Things. It was a very engaging lecture, comprising slides mainly composed of pictures, which the speaker in effect used as prompts. In contrast, if a slide comprises text which the speaker reads, albeit with some embellishments, a lecture can be dull.

However, from an accessibility point of view, such an approach does not provide much support. A solution to this is to use the notes section in PowerPoint. In fact, there is brief guidance in a few web sites which recommend that it is good practice if slides are decluttered and detail put in the notes section, though not specifically from an accessibility point of view.

I therefore experimented with one of my modules in the Spring term, where I simplified the text on slides, moving and embellishing some of the text into the notes section. The slides are less cluttered, and the students have access to the notes as they can download the PowerPoint from Blackboard, and they can add more detail if they want. That module went much better.

In 2018, JISC did an accessibility audit of some of the university pages and systems, and two courses in Blackboard, one of which being my second year Neural Networks module. It was noted that my lecture notes did not utilise the notes section, but that did not matter as sufficient information was there, and there were other resources on the module. However, I took it as affirmation that decluttering slides and using the notes section were good from an accessibility point of view.

Therefore, as I had planned, for this year I have reduced the amount of material on the slides for all my courses, and utilised the notes section. For this to be effective in the lecture room, the lecturer needs to use Presenter mode, where the students see the full slide, but the presenter on their screen sees, the slide, the next slide, and the notes section.

I asked IT for guidance on how this is achieved, as searches I did online did not help, and was told the following:

The reason presenter mode doesn’t work in the lecture theatres is that, although there are 2 physical screens, the system behaves as if there is only 1, it duplicates the first across all others.

This can be changed by holding the windows button + P. Then you can switch from ‘duplicate’ to ‘extend’ screens with the keyboard directional arrows + enter.

Once you have set the screen to extend, the PC will recognise 2 separate windows to operate with, and so presenter mode will work.

Please reset the room to the way you found it whenever you use this function, by pressing windows button + P and reselecting ‘duplicate’.

I have found that this works in some rooms – but not all, though I am lobbying.

What I can say is that I feel the lectures are going better, are more engaging, but it works best when the notes are visible (and hence provide some prompts) to the presenter.

Summary

From my experience, Ally is a useful tool for accessibility, though I do not have experience of students downloading material in alternative formats. There are some discrepancies between the assessment of accessibility between Ally and Word and PowerPoint, such as in the use of Alt Text. The score given by Ally seems disproportionate and it is a shame that you don’t get an immediate reassessment when you upload a changed version. It will be better when there is more guidance on addressing issues.

I also recommend the use of the notes section in PowerPoint, and believe it to be good practice in general and for accessibility. I hope that Presenter view will be working in all lecture theatres.

Attention Workshop

Florian Roithmayr, School of Art and Communication Design                f.roithmayr@reading.ac.uk

Overview

The two-day workshop “Attention Please” engaged students across the School of Art and Communication Design and the School of Architecture in a series of exercises to re-focus and sharpen their attention onto different materials, in different settings, under different circumstances, and in different speeds, challenging established routines and habits.

Objectives

  • experience and develop skills to collaborate across disciplines and year groups
  • develop team building skills
  • develop skills in mindfulness and sustained attention
  • challenge usual routines and habits of engaging with materials and objects
  • challenge discipline specific practices, narratives and vocabulary of engaging with materials and objects

Context

The workshop was conceived as an extra curriculum activity independent of regular departmental teaching and learning to address attitudes and practices that affect students and researchers across disciplines and year groups. Funding allowed and facilitated a whole program of exercises and in-depth engagement over two full-days of activities across Schools.

Implementation

A number of specialist coaches and mentors were invited to facilitate different exercises and workshops as individual or group activities to build a program that develops and unfolds over the course of the two days: a percussion workshop to develop skills in listening and responding within groups, to work with and against rhythms and melodies, volume levels and intensities. A voice coach gave a workshop in speaking and shouting, assertiveness in discussions and silence. A body coach gave a workshop in posture, attention to body language and reading behaviour. A flower-arranging specialist offered a workshop in composition and attention to details. Workshops also engaged participants in sustained periods of mindfulness, concentration and awareness, to each other, themselves, or their surrounding environment and context.

Impact

Student feedback on the days and reflective feedback at the end suggests a real need for more cross-school activities and engagements, and peer learning. Especially postgraduate researchers expressed the positive impact engaging with other student years had on their work/research habits.

Reflections

The timing of the workshop proved to be a major contributing factor to the success of the activities: although not pre-planned and designed as such, the end of the summer term offered the chance for a large uptake by participants as students had finished their exams and were keen and open and very interested to participate in extra curriculum activities across the school without the restraint of clashes with teaching and other commitments.

Follow up

There has not been any further development, but there is always the possibility to repeat the activity again in the future and build on the workshop as a whole.

Links

https://www.flickr.com/gp/readingfineart/5QB6XW 

 

What a Cultural Adventure: Moving from a Career in Industry to Academia!

Shelen W H Ho, Henley Business School, University of Reading Malaysia                            shelen.ho@henley.edu.my

“Academia isn’t for everyone!”  I was warned by my business associates when I decided to become a full-time academic in 2016, after spending decades working outside of the enclaves of universities and research facilities.  In the past, industry professionals had little to offer to institutions driven by grant acquisitions and research publications.  However, in recent years, there has been an increasing emphasis being placed on producing graduates with relevant work skills. Academic institutions have become more open to receiving these professionals with years of real-world experience to bring practical innovation into university courses.

In my practice as a business consultant, I was often chosen to be a member of clients’ recruitment panels to provide an outsider’s perspective to the assessment of candidates. There were common grievances voiced by clients that new graduates today lacked critical thinking skills, attention to details, interpersonal competencies and ownership attitude.  The Malaysian Higher Education Ministry has also urged higher education institutions to change the process of teaching and learning to produce holistic, balanced and entrepreneurial graduates with life and career skills, who could adapt and fill in jobs ‘that are yet to exist’ in the 4th industrial revolution (4IR).  With opportunities on the rise and my passion to contribute back to the community, I took a leap of faith from client meetings and corporate environment to meeting students and adapting to a university’s rhythm.

I have to admit it was a culture shock when I started my job as an associate professor at the Henley Business School in the Malaysian campus.  I knew the working culture and work values would be different but experiencing them required me to make connections between what I knew.  I was so used to rushing around everywhere as a consultant and the rhythm in the university was a major source of frustration for me right from the start.  I have since accepted the slower rhythm but not a convert, as yet.  Another peculiar difference is demand expectations.  In business, I needed to have the answers all the time and be answerable every minute, meeting the briefs on time and on budget.  My time belonged to somebody else and I was never really left alone. The demand is different in academia; at least that was what I was told and had observed.  I am allowed to not have the definite answer.  I get time to reflect.  I can explore and think about it first.  However, I also get to be on-call for students, which I find quite enjoyable as students are why I am here after all. A further intriguing experience is with project demands.  The fast-paced, productivity-driven corporate environment leaves little time for eureka moments that come from repeated failure with commercial projects.  In the business world, an approach that does not work or that produces sub-par results is quickly discarded.  That is often frustrating.  On the other hand, in academia, there is time, freedom and support to ask the hard questions, make mistakes and come to inconclusive results.  A failed experiment or a faulty hypothesis does not mean the end of a research project; it could still contribute to statistically significant findings. That is elation to intellectual curious researchers.

As a business consultant, one activity that I looked forward to was invitations to provide training in corporates.  Many of my consultancy associates shared the same desire.  I have the opportunity to train managers and executives in many multinational corporations and public organizations over the years.  When I became an academic, I thought I was well-equipped for teaching with my training experiences.  However, I soon realized that training is not quite the same as teaching. Teaching seeks to impart knowledge and provide information.  Teachers are expected to have the latest subject-matter knowledge and an understanding of pedagogical processes to fill the knowledge gap in students and enable them to achieve the intended learning outcomes. A trainer, on the other hand, has narrow set of items to cover during training sessions.  The focus is less on having a broad knowledge base for the subjects, and more on the behavioral aspects of the trainees.  The aim is to develop certain competencies. For instance, with applied management subjects, it is possible to teach someone about the theory of conflicts management, but that knowledge will not make them a good conflict manager. Specific, practical and applied training is necessary to use abstract knowledge to learn or master a skill. A common feedback from employers about university graduates is that they do not have the practical skills that are necessary to thrive in the workplace. Although many universities and institutions are excellent at teaching, the training component is found in practice to either fall short or is non-existent.

It became clear to me that both teaching and training should be complementary to meet the challenges of educational transformation for the 4IR.  I am a certified professional trainer. However, I needed to learn how to be a professional teacher. Working in partnership with the Centre for Quality and Support Development (CQSD) and the dedicated mentoring by my colleagues at the centre was invaluable to my achievement so far with teaching and learning.  The acknowledgement of my effort with the HEA Senior Fellowship award recently was totally unexpected when I started teaching in 2016.  However, it was the journey to certification that was most rewarding as it has engendered enthusiasm in me and provided me with new insights and new meaning to my past and current work as a facilitator of learning for the future generation of leaders.  The recognition has provided me with a conduit to move forward in the world of teaching and learning.

To conclude, as with many other universities, the University of Reading has adopted the strategy of curriculum internationalisation to prepare our graduates for employment in the global economy.  Internationalisation of the curriculum is the incorporation of an international and intercultural dimension into the preparation, delivery and outcomes of a program of study (Leask, 2009). However, as advocated by Zimitat (2008), ‘internationalizing curricula is not just about content, it also requires changes in pedagogy to encourage students to develop critical skills to understand forces shaping their discipline and challenge accepted viewpoints’.  Here, teachers play the key leading role. As reported in the 3rd global survey report by the International Association of Universities (IAU), ‘the interest, capacity and involvement of faculty members appears to act as a major barrier to moving forward’ (Egron-Polak et al, 2010).  This sharing of my personal adventure could perhaps provide some insights and add to the rich picture for colleagues and peers to have a better understanding of the motivations and challenges experienced by faculty moving between industry and academia. The support for these faculty members could then be more targeted, their competencies and energy better harnessed to build internationalization knowledge and readiness for the institution to reach the internationalization goals.  In line with the UKPSF professional values of inclusiveness and respect for diverse community (V1, V2), I wish to end with a popular quote by a bestselling author, the late Steven R. Covey, ‘strength lies in differences, not in similarities’.

References

Egron-Polak, E., Hudson, R., Gacel-Avila, J., & International Association of Universities. (2010). Internationalization of higher education: Global trends, regional perspectives: IAU 3rd global survey report. Paris: International Association of Universities, IAU (pp. 77-78).

Leask, B. (2009) Using formal and informal curricula to improve interactions between home and international students. Journal of Studies in International Education, Vol. 13, No. 2, 205-221.

Zimitat, C. (2008). Student Perceptions of the Internationalisation of the Curriculum. Chapter 13. In L. Dunn and M. Wallace (Eds), Teaching in Transnational Higher Education (pp. 135-147), London: Routledge.

Group work in Computer Science

Richard Mitchell and Pat Parslow, Department of Computer Science                                r.j.mitchell@reading.ac.uk     p.parslow@reading.ac.uk

The Department of Computer Science held a workshop recently to consider our use of Group Work. This was facilitated by Pete Inness, School Deputy DTL, and Pete Andrews (CQSD), who gave a useful overview of some of the challenges and potential benefits of group work, and included a talk from Annabel Avery (DAS) on issues associated with students with Special Needs.

Group work is an important aspect of the Computer Science degree, as generally in industry graduates work with others on various projects, and so it is important to be part of a team.

The aim of the workshop was to discuss issues and to highlight some areas of good practice which could be used elsewhere in the Department, School and further afield. This blog discusses our experiences in the Group work we set, in the Part 1 Software Engineering module, the Part 3 social, legal and ethical aspects of computer science module and the Part 3 Virtual Reality module.

Richard’s Virtual Reality Groupwork

The coursework for the Virtual Reality module is to produce a virtual world. Initially all students produce a simple world, using the Unity game engine, and this is worth a quarter of the coursework mark. The rest of the coursework is to produce a more complicated world, in a particular theme. As this generally requires the use of various software packages, and I feel it unreasonable for every student to learn each package, this is done in groups of typically around six people. This allows a specialist in say SketchUp to use it, a specialist in Blender to use it, someone good at scripts in Unity to do that, etc. Each group submits their finished product and each member submits a report on their individual contribution.

As it is a final year assignment, I am not interested in team dynamics, rather (as per a project in industry), I am interested in the final product. Hence the virtual world is visited, assessed against criteria and a mark generated. Everyone gets the same mark, unless it is clear they have done nothing (including not submitting an individual report).

Again, as it is in the final year, I find it easier for students to organise their own groups. Whilst this may go against some advice re special needs students, I can comment that I was advised this year by their (ever helpful) DAS supporter that a student was anxious about the group work until they knew they could choose their own group.

I do however ask that each group notifies me early on as to the members of their group and the tasks that have been allocated to each individual. This has worked, though on the odd occasion when some students are not in a group, I help them set one up. Annabel noted that this was good practice worth disseminating.

Also we feel it is good practice to include both individual and group assessed work.

Students have produced a variety of excellent worlds, showing great creativity and have feedback that they appreciate the opportunity provided. In this year’s ‘impossible world’ theme, highlights include a surreal Dali-Escher-Caroll-esque world, some haunted houses and a virtual brain. Last year’s ‘educational’ themed projects included various museums, including one where each member built a separate room illustrating say computers, Ancient Egypt and (of course) dinosaurs. In this last example, the students could support each other in the use of the different packages.

Pat’s Experiences

The focus on product is common across most Computer Science group work, although it is coupled with assessment for learning.  It is actually important to distinguish between group, and team, assignments.  One of the goals I have is to help students learn the benefits of working as a team rather than as a group – having a common drive, working interdependently, and producing products collectively rather than a set of individual outputs “smooshed” together to produce the course work submission.  Typically, students are resistant to this process!

In Software Engineering, a first year module for which Pat has recently taken on full responsibility, there are a mix of group and individual course work assessments.  Two of them are group work, with more of a focus on “team” in the second one.  Unlike other group assessments, the members of the groups are assigned by the lecturer.  For the first iteration, they are randomly assigned, taking note of any special circumstances such as social anxiety or other mitigating factors.  This assessment has a very low overall weighting (5% of the module) and is designed so that it allows individual efforts, which can then be combined, but which benefit from group discussion to provide different viewpoints.

The second set of teams are determined based on the marks the students have gained in their first individual course work.  For the first time this year, I assigned the teams based on ability bands, rather than deliberately building in diversity to the groups.  This was felt to be something of a risk, but the expectation was that the groups who had scored lower in their individual work would start to realise that they could not just rely on other team members to do the work for them – an issue students frequently comment on whether they select their own teams or have them chosen for them.  This assessment is designed to rely more heavily on team discussion, with less leeway for dividing the tasks up in a “one per student” manner, and requiring inputs from a range of skills to complete properly.

This aspect worked well – the groups consisting of those who scored less well in individual work improved their marks, and there were very few students who failed to contribute.  Less expected, although with hindsight, possibly obvious, was that the teams of high scoring individuals did less well, and feedback from a sample suggests that this was because they tended to be quite individualistic, and not particularly well adapted to working in teams with others with similar traits.  This was felt to be a useful lesson for both the students, and the instructor.

The marking scheme for the first year work is weighted towards them demonstrating that they have taken the correct approaches, rather than having any arbitrary view of “right or wrong” – the subject area and choice of assessment facilitates this.   Part of our knowledge domain requires attention to detail and following specifications, and these pieces of work also contain assessments of the students’ ability to do this – correctly interpreting the specification, following style rules, and producing a high quality piece of proof-read work can go a long way.

In the third year social, legal and ethical aspects of computer science module, the groups are devised to maximise diversity.  The finalists tend to prefer the idea of forming their own teams, but when asked, they almost all say that even when they have free choice, they regret choosing the teams they did after an assessment.  Typically, it appears that forming teams of, say, 7 students is a challenge for them as well – frequently Pat has to point out that 8 is greater than 7.  The teams are balanced by gender (as far as is possible in our subject area), domestic or overseas, with or without industrial experience, and with students with declared disabilities distributed as evenly as possible.  The rationale is that the subject matter itself benefits greatly from having as much diversity as possible.

The task, in this instance, is to watch and critically analyse a “near future science fiction film or TV series”, drawing out similarities with the real world and looking at how the ideas in the show relate to our existing ethical, legal and social realities.  The strong advice given it to discuss the topics together as a team, and it is clear from the resulting product (a report) which teams use this approach.

In addition to the actual group/team work, in each instance the students have an assessed reflective piece of work to complete, in which they are invited to reflect not only on their own learning approaches and how they might improve them, but also on how well the team worked.  They are given a basic structure for this reflection, and encouraged to expand on it using sources from literature.  Those that make the best use of the scaffolding and of the existing literature also produce the deepest insights.

Reflecting on these assessments this year, I am pleased with the variety of experience they give the students.  The problems set are themselves close to real life scenarios, or are real life activities, and have the benefit of not being “Googleable”, but judicious design also leaves them relatively easy to mark, which is a consideration with the size of the cohorts.   One key feature introduced this year has been the use of “CSGitLab”, a version control platform and collaboration tool, which has the benefit of being the type of tool used in industry, but also allowing individual contributions to be identified even in those instances where the team has done a good job of producing a single integrated product.  Although variations on marks within the team are kept to a minimum, there are cases where one member clearly has not made any significant contribution, and it is important to recognise this in the assignment of marks.

Discussion

One of the benefits of Group Work Pete Andrews highlighted was the development of workplace skills including critical reflection, creativity, communication, problem-solving, organisation and teamwork (see the UoR Graduate Attributes). He also quoted Barrows, 2000: “An education process that requires learners to go through the same activities… that are valued in the real world”.

The examples discussed here are very much consistent with these benefits.

We also wish to highlight our experiences re group selection, the importance of identifying as soon as possible any issues with groups, the inclusion of both group and individual work, to note the distinctions between group and team, and assessing the product and team working. We will explore more the use of collaborative tools in future years. As ever, we believe it important to manage expectations, making it clear why group work is used and the benefits. We much appreciate the support from the Petes, Annabel and our colleagues for the workshop and the discussions.

References

Barrows, H. (2000). Problem-based Learning applied to medical education. Southern Illinois University, School of Medicine.

https://www.reading.ac.uk/internal/curriculum-framework/cf-graduate-attributes.aspx

Promoting Research in Teacher Education

Nasreen Majid, Institute of Education                                                                                            n.majid@reading.ac.uk

Overview

All students on the BA Primary Education (QTS) programme develop a piece of research, entitled, Advanced Teaching Project (ATP). This blog summarises how the ATP conference is used to develop peer learning in order for part 2 students to learn from the research experiences of part 3 students. 

Objectives

  • Develop sustained and structured scaffolds to undertake effective undergraduate research
  • Develop high quality peer learning opportunities
  • Develop a culture of educational research
  • Enable an understanding that teaching is a research informed profession.

Context

Module ED3PI1 is a 40 credit module, assessed through an 8000 word ATP dissertation. The ATP develops our trainee teaches’ educational research skills. The preparation for this project starts at the end of part 2, with an introductory lecture and a conference in the summer term, showcasing the research undertaken by the part 3 students. 

The conference aims are firstly to celebrate the outstanding work undertaken by our students and the teaching aim is for peer learning, where the part 3 presentations and posters inform part 2s on the best approaches to write a strong piece of undergraduate research. This approach amplifies the impact of learning as it is an exchange between peers and based on the part 3 students’ experiences of writing their ATP over an academic year.

The student presentations highlight the research undertaken, how they conducted their literature review, their methodological approach and the effectiveness of this. The students share ‘top tips’ throughout the presentation to enable collaborative learning. The presenters use mentimeter to generate questions, thus providing an anonymous platform for part 2 students to ask questions freely.

Impact

The ATP conference sets a foundation for the students to develop a sustained and structured approach to undergraduate research. This is measured by the way students engage with their ATPs and the quality of research output. Furthermore, the ATP work serves as a springboard for some part 3 students to undertake Masters level work as well as being encouraged to publish their research. A major impact of the conference is the high quality peer learning opportunities that take place. This culminates to our students building a strong identity as educational researchers.

The materials shared at the conference, including the presentations and posters are drawn upon across part 3, during the teaching input for the module to further consolidate the learning experienced during the ATP conference. The videos developed during the conference are shared across the academic year to facilitate further learning.

Reflections

The process of developing high quality projects for the ATP using a peer learning model provides a strong opportunity for students to collaborate and learn from the previous cohort’s experiences. It is clear from the observations that the part 2 students gain a great deal from listening to and being assured by the part 3 students about the ATP writing and learning process. Evidently, learning from peers and understanding that the part 3 students were in the same situation one year ago, provides food for thought for the part 2 students and enables then to recognise that although the work is very challenging, it is ‘doable’ to a high standard because they have seen outstanding examples of work from their peers. Overall, I am always impressed by the work that goes into the presentations and the professional way the part 3 students deliver their research to their peers.

Links

Link to the IOE news feed featuring the ATP conference:

http://blogs.reading.ac.uk/ioe-news-and-events/2018/06/06/at-the-annual-student-teacher-research-conference-there-was-an-astonishing-range-of-talent-and-also-a-fair-hint-of-nostalgia/

Study Even Smarter

Michelle Reid, Kim Shahabudin, and Sonia Hood, Study Advice

The successful Study Smart online course will be running again for new Part 1 undergraduates, and will be launched to the new cohort on 28th August. Study Smart helps students make a smooth transition to university study by giving them a shared start point and by welcoming them into the University of Reading learning community. We aim to build on the success of last year, which saw 94% of students who completed the course saying their understanding of what was expected at university-level study was either fairly good, or very good.

National Interest

It is pleasing to see Study Smart becoming nationally recognised as a good model for student transitions. We have received inquiries from other leading Higher Education Institutions about using our model, and we have been showcased in a recent visit from Chris Millward, Director for Fair Access and Participation.

New and Improved

The Study Advice team are currently working on a number of improvements to Study Smart based on student and staff feedback. We are streamlining some of the steps in the course in order to make Study Smart more manageable and appealing, particularly to international students who may be pressed for time. We are liaising with ISLI in order to make sure our communications to pre-sessional students are as effective as possible. We are highlighting the benefits of doing Study Smart for students in STEM subjects. One of the most successful elements of the course last year was the student mentors, and we have recruited an excellent team of mentors for this year who have an even wider range of backgrounds and transition experiences to share with the incoming students. We are also investigating whether the main invitation to the course can come from Schools to give additional weight to the message.

Hands-On Session for staff

Feedback also emphasised the value of staff endorsements in helping students to engage with the course, so we would really value your promotion of Study Smart to your tutees and classes. To help academic staff get a feel for the course, we ran a successful Study Smart ‘Hands-On’ session on 4th June with an opportunity to explore the student-view of the course and sample the famous Study Advice cake! We will be running another ‘Hands-on’ session in early September so look out for details of this coming soon via the CQSD T&L programme.

For more information about Study Smart, see our Tutor’s Guide: http://libguides.reading.ac.uk/studysmart or email studyadvice@reading.ac.uk