Improving the student experience through the IWLP Tandem Language Learning scheme

Ali Nicholson, International Study and Language Institute       ali.nicholson@reading.ac.uk 

Overview

Between 2016 and 2018 we have run a Tandem language scheme, whereby students studying a language with the Institution-wide Language Programme (IWLP) are paired up with a native speaker student, usually (though not always) a Visiting student.  Once introduced, the students spend one hour a week at a mutually convenient time and place for independent language practice, speaking 30 minutes in English, and 30 minutes in the IWLP target language.

Tandem Logo
Tandem language scheme

In 2016-17, a pilot scheme was run, involving only IWLP students of French and French native speakers, and this was supported by an International Study and Language Institute (ISLI) project fund. 40 students, or 20 paired ‘buddies’ enrolled.  In 2017-18, the scheme was rolled out to a further 6 languages offered by the IWLP (German, Italian, Chinese, Russian, Arabic and Japanese) and around 100 students participated.  This phase was supported by a Teaching and Learning Development fund. The scheme for this academic year has just been launched, this time to include Spanish, so 8 Tandem languages will be offered.  Erasmus students were already enquiring about it in Welcome week.

Objectives

  • To increase the ‘resources’ offered by the IWLP to its students, at low cost to the University, thus improving the student experience of Home students
  • To improve the language learning of both Tandem ‘buddies’
  • To improve the student experience of international students by increasing their sense of belonging through linking them directly to ‘Home’ students
  • To increase intercultural awareness and competence of both parties

Context

  • The University of Reading has historically not been a particularly welcoming place for International students, falling in the bottom half of UK Universities for international students feeling at home, making friends with UK students and engaging with the host community, according to i-graduate International Student barometer research quoted by Vincenzo Raimo in his presentation on Global Engagement back in 2015. 
  • Erasmus students are regularly dismayed at the low number of contact hours offered by UK universities; French students, for example, are used to classes from 9am to 5pm or even longer, so are actively looking for extra activities to keep them occupied during the day.
  • In student evaluations from IWLP students, extra contact hours are often perceived as a way of improving performance, and in the current climate, additional contact hours by staff are simply not an available resource for clear financial reasons. 
  • Finally, in the UoR Curriculum Framework, global engagement and multi-cultural awareness are key attributes for UoR graduates to gain, and the Tandem scheme will help our students start to attain these desirable skills to enable them to become ‘global citizens’. 

Implementation

Students enrol on to the Tandem scheme through a simple online form.  The scheme is advertised to international students (for native speakers) through the Erasmus and Study Abroad Office in their Welcome Pack, through the Red Award magazine, and again through a short presentation in Welcome week.  International students are also sent emails by IWLP tutors, informing them of the scheme and inviting them to enrol.  Students studying languages through the Institution-Wide Language Programme (to form the other ‘half’ of the Tandem pair) are also invited by their tutors to enrol.  The Tandem scheme is available only to IWLP students from Stage 2 (Post beginners) upwards, as it is felt that absolute beginners would find the idea of a one-to-one with a native speaker somewhat daunting. 

Once enrolled, both the International students and the ‘home’ IWLP language students are invited to a short information session.  Here they learn about the process of Tandem learning and about some resources made available to them (a Blackboard Organisation which includes some optional ‘tasks’, plus a website they can use for inspiration of what to talk about).  Finally, with the atmosphere somewhat akin to Blind Date (for those who can remember that) or possibly Tinder, they are assigned their Tandem ‘buddy’.  They are asked immediately to exchange mobile numbers and to fix the first Tandem meeting.  It is recommended that this should take place within a week, and in a public place such as the Self Access Centre for Language Learning (EM230).

For the most part, Tandem buddies meet regularly and with no problems.  Sometimes it is the start of a true friendship; occasionally, due to lack of time or (once) conflict of personalities, the pair only met on one occasion, never to be repeated… 

My contact email is available to every Tandem student, regardless of language, and we offer to find a replacement partner if there is a problem. 

Students are invited to occasional social events and once a term, to a meeting to discuss the scheme in order to discuss possible improvements.  At the end of last year, a celebratory party was held where certificates were presented to students.

Impact

We sent out a survey to the students at the end of the Autumn and Spring term, so they could evaluate the scheme.  In December 2017, the overall rating for the Tandem scheme was 8.14 out of 10, where a rating of 0 was ‘terrible’ and 10 was excellent.   86% would recommend the scheme to others. In April 2018, the number recommending the scheme stayed constant at 86%, and the overall rating improved very slightly to 8.18.   78% stated that their motivation had increased in December, which increased again to 90% in April!   Speaking and vocabulary were the two aspects which were felt to have increased the most, closely followed by cultural awareness in December; in the April survey, speaking and pronunciation were felt to have increased the most, followed by listening, vocabulary and cultural awareness.

Most students completing the survey made positive comments.  Here are two examples:

“Thank you for creating such valuable opportunities. Please do continue to operate this wonderful scheme in the next academic year so that more students could benefit from it.”

“I guess the scheme itself is a wonderful opportunity for students to learn different languages and cultures.”

Reflections

The Tandem scheme is limited by the number of native speakers available.  However, as awareness of the scheme builds, hopefully more Home students who are in fact native speakers of languages other than English will also participate, rather than just Visiting students, so the scheme can expand.

There are of course other Tandem platforms available outside the University, such as online, but it seems that one of the main reasons for the success of this locally based Tandem scheme is the face to face relationships formed.  According to Doug Parkin (2017: 208) in his chapter on leading engagement: “there are four foundations or dimensions that help to optimise the student learning experience… (these are) motivation, relationships, environment and resources”.

Students want relationships with fellow students.  These fellow students (Tandem partners) are themselves a rich and accessible resource.  They are flexible and available on campus; and they provide both extrinsic motivation (exam results might improve/English language might improve) and intrinsic motivation (naturally satisfying to form a good friendship just because it is enjoyable). Thus, in the four dimensions proposed by Parkin, Tandem can contribute in a small but significant way to the student experience.

This year Tandem has moved on from being simply a language learning exchange.  Due to the imbalance between supply and demand, on occasion tandem pairs have been formed between for example Japanese-French; French-Chinese; and French-German.  Some Erasmus students requested more than one ‘buddy’.  In the first example, both students spoke good English, so they decided that instead of the typical French/English exchange, the Japanese student would teach beginner Japanese to the French student, and the French student would ask a lot of questions in French about Japanese culture.  This became a perfectly satisfactory exchange but was not the initial objective.  A flexible approach led to a successful mutual gain, certainly in terms of intercultural awareness.

Follow-up

In 2018-19, the Tandem scheme should be sustainable in terms of staffing resource, as most of the systems have been set up already.   More work will be done on raising intercultural awareness amongst participants, by producing an explanatory screencast and some optional tasks which tandem ‘buddies’ could complete in their pairs.   Last year’s students requested a little more input from staff, so two sessions will be offered this term, one to discuss how to handle error corrections and to recommend suitable discussion topics; a second session would be purely social.  Some students thought that changing Tandem buddies for the second term might improve the scheme.  It is important though that this scheme is publicised, for its success.  Please direct any interested native speaker students to me at ali.nicholson@reading.ac.uk.

Tandem students
Students receiving Tandem certificates – June 2018

Bibliography

Parkin, D. (2017), Leading Learning and teaching in Higher Education (Abingdon, Oxon: Routledge)

http://www.reading.ac.uk/web/files/curriculum-framework/UoR_Curriculum_Framework.pdf

http://www.reading.ac.uk/web/files/staffportal/GE_Strategy_18Mar15.pdf

Outward mobility and real world engagement

Alison Nader and Ali Nicholson, Lecturers, International Study and Language Institute                                                                                            a.m.nader@reading.ac.uk     a.v.nicholson@reading.ac.uk                                                                                                                                                    Year of activity 2017/18

Overview

For the past 2 years UoR students taking IWLP French 20 credit optional modules have had the opportunity to undertake 2 weeks of intensive language study in France at CUEF, Université Grenoble Alpes.

Students arrange their own travel and accommodation with light touch support from IWLP staff.

They now have the possibility to take a credit module based on their experience, in the academic year following their return from France.

 IWLP Students arriving at the CUEF, Université Grenoble Alpes, France

Objectives

  • To give students the opportunity to study and live independently in France for a short period of time.
  • To improve language skills, in particular speaking and listening in real world situations.
  • To offer the opportunity to use their real world experience on a credit bearing IWLP language module.

Context

  • In SSLC meetings and end of year module evaluations, students had been asking for the opportunity to spend a short period of time in France.
  • The placement needed to fit around the students’ core studies.
  • Recognition by UUki that outward mobility experiences are increasingly important for graduate attributes.
  • University of Reading’s ambitious outward mobility targets.

Implementation

Initially this experience was conceived of as a trip abroad, responding to student requests for recommendations of where they could go to take a short intensive language course.  Two members of IWLP staff researched short language courses offered by French universities.  Having identified CUEF, a part of l’Université Grenoble Alpes, as having a suitable offering, IWLP staff visited the Centre, met the French staff and observed teaching on the courses.

Before leaving for France, students are supported with briefing sessions given by IWLP French staff but have to organise travel, accommodation and where necessary visas, themselves.

The classes take place outside UoR term time and to date students have either chosen to go for two weeks during the Easter holidays or in early September.

In the first year 2016-17, 10 students took up the opportunity and this year the expectation is that numbers will increase, 10 have just returned and more will be travelling out in September.  Students have to pay the fees, travel and accommodation.  So far each cohort has received a small bursary from UoR but this is not guaranteed.

In 2017-18 students were offered the opportunity to select a credit bearing placement module on their return.  A small number of students opted to take the module and the improvement in their ability to undertake an oral presentation in French was truly remarkable.

Impact

From the student perspective, their competence in speaking and listening in French demonstrably improved.  The improvement for those who took the credit bearing module was measurable from comparative assessment results before and after the placement.

Students also acquired transferable skills and increased their independence, confidence and motivation.  In feedback one of the students commented: “going by yourself from a country to another implies responsibility and independence” and another mentioned how the experience increased her general confidence.

These gains also came from practising in a real world situation and, for those who had not visited France before, a greater cultural understanding of the country where the language is spoken.  Increased linguistic confidence and cultural awareness was cited in feedback by a student who commented on his motivation for going on the placement, to improve his French as well as to “really understand what it takes to learn French by understanding the culture”.

The mobility opportunity also contributes to the UoR Global engagement strategy and outward mobility targets.

Reflections

Quite apart from an increase in students’ linguistic competence, they gain in independence and heighten their intercultural awareness.  The cohesive group that went to France this spring are themselves from eight different countries.  This time, as a “bonus” they experienced at first hand strikes and blockades of university buildings: coping with all of this strengthened their group cohesion.

In general, on their return, students are enthusiastic ambassadors for learning a language.

Short-term mobility opportunities can attract students who would not be able to go abroad for longer periods, though Home students have said that even a small study abroad bursary or help with the travel costs would encourage more of them to take up this opportunity.

Follow up

Scaling up the offering may be challenging from the organisation and staffing point of view, however it is hoped to extend the opportunity to other languages in the near future.

As the IWLP modules are offered to students from Schools across the university, the mobility placements can contribute to the internationalisation of students university-wide.

Ensuring inclusion, finding sustainable ways of financially supporting students and resourcing staffing are top priorities for future development.

Links

https://www.britishcouncil.org/sites/default/files/iu_bc_outwd_mblty_student_perception_sept_15.pdf 

http://www.universitiesuk.ac.uk/policy-and-analysis/reports/Documents/International/UK-Strategy-for-outward-student-mobility-2017-2020.pdf

http://www.reading.ac.uk/web/files/cqsd/University_of_Reading_Curriculum_Framework_for_web_with_infographic.pdf

Placement Modules

https://www.reading.ac.uk/modules/document.aspx?modP=LA1FP3&modYR=1819

https://www.reading.ac.uk/modules/document.aspx?modP=LA1FP4&modYR=1819

https://www.reading.ac.uk/modules/document.aspx?modP=LA1FP5&modYR=1819

 

Outward mobility and real world engagement

Alison Nader and Ali Nicholson, Lecturers, International Study and Language Institute                                                                                                        a.m.nader@reading.ac.uk     a.v.nicholson@reading.ac.uk                                                            Year of activity 2017/18

Overview

For the past 2 years UoR students taking IWLP French 20 credit optional modules have had the opportunity to undertake 2 weeks of intensive language study in France at CUEF, Université Grenoble Alpes.

Students arrange their own travel and accommodation with light touch support from IWLP staff.

They now have the possibility to take a credit module based on their experience, in the academic year following their return from France.

              IWLP Students arriving at the CUEF, Université Grenoble Alpes, France

Objectives

  • To give students the opportunity to study and live independently in France for a short period of time.
  • To improve language skills, in particular speaking and listening in real world situations.
  • To offer the opportunity to use their real world experience on a credit bearing IWLP language module.

Context

  • In SSLC meetings and end of year module evaluations, students had been asking for the opportunity to spend a short period of time in France.
  • The placement needed to fit around the students’ core studies.
  • Recognition by UUki that outward mobility experiences are increasingly important for graduate attributes.
  • University of Reading’s ambitious outward mobility targets.

Implementation

Initially this experience was conceived of as a trip abroad, responding to student requests for recommendations of where they could go to take a short intensive language course.  Two members of IWLP staff researched short language courses offered by French universities.  Having identified CUEF, a part of l’Université Grenoble Alpes, as having a suitable offering, IWLP staff visited the Centre, met the French staff and observed teaching on the courses.

Before leaving for France, students are supported with briefing sessions given by IWLP French staff but have to organise travel, accommodation and where necessary visas, themselves.

The classes take place outside UoR term time and to date students have either chosen to go for two weeks during the Easter holidays or in early September.

In the first year 2016-17, 10 students took up the opportunity and this year the expectation is that numbers will increase, 10 have just returned and more will be travelling out in September.  Students have to pay the fees, travel and accommodation.  So far each cohort has received a small bursary from UoR but this is not guaranteed.

In 2017-18 students were offered the opportunity to select a credit bearing placement module on their return.  A small number of students opted to take the module and the improvement in their ability to undertake an oral presentation in French was truly remarkable.

Impact

From the student perspective, their competence in speaking and listening in French demonstrably improved.  The improvement for those who took the credit bearing module was measurable from comparative assessment results before and after the placement.

Students also acquired transferable skills and increased their independence, confidence and motivation.  In feedback one of the students commented: “going by yourself from a country to another implies responsibility and independence” and another mentioned how the experience increased her general confidence.

These gains also came from practising in a real world situation and, for those who had not visited France before, a greater cultural understanding of the country where the language is spoken.  Increased linguistic confidence and cultural awareness was cited in feedback by a student who commented on his motivation for going on the placement, to improve his French as well as to “really understand what it takes to learn French by understanding the culture”.

The mobility opportunity also contributes to the UoR Global engagement strategy and outward mobility targets.

Reflections

Quite apart from an increase in students’ linguistic competence, they gain in independence and heighten their intercultural awareness.  The cohesive group that went to France this spring are themselves from eight different countries.  This time, as a “bonus” they experienced at first hand strikes and blockades of university buildings: coping with all of this strengthened their group cohesion.

In general, on their return, students are enthusiastic ambassadors for learning a language.

Short-term mobility opportunities can attract students who would not be able to go abroad for longer periods, though Home students have said that even a small study abroad bursary or help with the travel costs would encourage more of them to take up this opportunity.

Follow up

Scaling up the offering may be challenging from the organisation and staffing point of view, however it is hoped to extend the opportunity to other languages in the near future.

As the IWLP modules are offered to students from Schools across the university, the mobility placements can contribute to the internationalisation of students university-wide.

Ensuring inclusion, finding sustainable ways of financially supporting students and resourcing staffing are top priorities for future development.

Links

https://www.britishcouncil.org/sites/default/files/iu_bc_outwd_mblty_student_perception_sept_15.pdf

http://www.universitiesuk.ac.uk/policy-and-analysis/reports/Documents/International/UK-Strategy-for-outward-student-mobility-2017-2020.pdf

http://www.reading.ac.uk/web/files/cqsd/University_of_Reading_Curriculum_Framework_for_web_with_infographic.pdf


Placement Modules

 

https://www.reading.ac.uk/modules/document.aspx?modP=LA1FP3&modYR=1819

https://www.reading.ac.uk/modules/document.aspx?modP=LA1FP4&modYR=1819

https://www.reading.ac.uk/modules/document.aspx?modP=LA1FP5&modYR=1819

 

Supporting diversity through targeted language skills development

Alison Fenner, Lecturer, International Study and Language Institute  j.a.fenner@reading.ac.uk                                                                                                               Year of activity: 2016/17

Overview

The project responded to a perceived need for additional support in the development of oral language skills among some students learning a language with the Institution-Wide Language Programme (IWLP). It took place within the context of the IWLP Language Learning Advisors’ peer advisory scheme. There were clear benefits in terms of the development of coaching skills and increased employability for the Advisors, and improved oral performance and confidence for the students they supported.

Objectives

  • To provide and monitor targeted support sessions in oral work and pronunciation
  • To improve student speaking skills and confidence
  • To work with and train selected Language Learning Advisors in this area
  • To create a body of material for use in future years
  • To disseminate the practice through student presentation within a School staff forum

Context

With the increasingly international nature of IWLP classes, it has become evident that some groups of students at beginner level find oral work and pronunciation more of a challenge than others, depending on their linguistic background. (For example, some Asian students may find European pronunciation challenging and vice versa.) The Language Learning Advisor scheme, which I have run since 2012 and which usually operates on a one-to-one basis, was extended to small groups of students to provide additional support in this area.

Implementation

As IWLP German Co-ordinator, I decided to set up these sessions with German beginner classes in 2016-17. I had already trained a cohort of Language Learning Advisors for the year. Advisors (students recruited from the Department of Modern Languages and European Studies and higher IWLP classes) normally offer one-to-one advice to IWLP and DMLES students on the acquisition of effective language learning strategies and independent learning.  I invited three Advisors with relevant experience, ability and pedagogic commitment to run regular small-group sessions with the emphasis on oral work and pronunciation. I successfully applied for PLanT funding to pay the students for the sessions. During the year, I held feedback meetings with the Advisors in which they shared their experience and developing expertise. I also sought feedback from the IWLP students attending the sessions, and was able to perceive a clear improvement in oral performance and confidence in students in my own beginners’ German class. In June 2017 the Advisors and I presented the project to ISLI staff at the ISLI Learning and Teaching Research Forum.

Impact

The project worked well. The beginner students reported an improvement in pronunciation and increased class participation and confidence, and spoke of enjoyable learning sessions and friendly and helpful Advisors. The Advisors acquired intensive coaching skills which will benefit their future employability as well as the opportunity to present to UoR staff within a tutor forum. The Advisors’ reports on their activities and experience gained this year can be passed on to future Advisors.

Reflections

The enthusiasm and commitment of the Advisors were major factors in the success of the project. They were willing to commit time and effort and enjoyed seeing improvement in ‘their’ students. They are all interested in teaching as a future career and so were doubly motivated in developing their teaching skills. We had some very useful meetings in which students’ needs were analysed, and ideas and activities were shared and their effectiveness evaluated. The students with whom they worked appreciated the help and the benefits to their oral performance. The only challenge was to maintain regular attendance at the small-group sessions at times when students had a particularly heavy workload; at times attendance decreased, which is perhaps unavoidable since the sessions were not compulsory.

 

Supporting Inclusivity and Diversity in Language Teaching and Learning at the University of Reading Authored by Laura Brown, Regine Klimpfinger, Daniela Standen and Enza Siciliano Verruccio

Language learning and disability: how to avoid the ‘avoidance’?

When the university disability office was approached in 2003 by a new member of staff for guidance on the assessment of a dyslexic student enrolled on a language module, the reply was that students with dyslexia are better advised to avoid foreign language courses. Fast-forward to 2017, and issues of ‘course substitution’, or ‘avoidance’,[i] when it comes to the study of foreign languages and learning difficulties, are still emerging today, as anecdotally reported by prospective secondary school applicants to this university.

When the principles of inclusivity and diversity, fresh from the new University of Reading Curriculum Framework, were chosen as the focus of this year’s university Teaching and Learning conference (January 2017), the discussion and thinking it provoked pointed clearly towards the need – within our institution and within our discipline in this institution – for a thorough reflection on how our current language teaching practices, our language curricula, and the general university procedures can best support students with disabilities who do not wish to avoid learning a foreign language.

Reflecting on disabilities and language teaching and learning practices: a workhop

This is when the idea of the Disability and Language Teaching & Learning Workshop was born. On 18 May, 22 language teaching practitioners from the Institution-Wide Language Programme (IWLP), the Department of Modern Languages and European Studies (DMLES), the Department of Classics and the Institute of Education gathered to explore and discuss experiences and practices of, as well as aspirations to, inclusivity and diversity in language teaching and learning here at Reading. They were guided by Laura Brown from the university Disability Office, with the support of Regine Klimpfinger (DMLES Disability Officer), Daniela Standen (International Study and Language Institute Disability Officer), and Enza Siciliano Verruccio (DMLES Language Coordinator).

The workshop consisted of a blend of theory and practice, with a strong focus on group discussion and activity, given the collaborative approach we wanted to engender. We set the scene with Enza recounting the experiences described above. To further examine the kinds of assumptions we may make about certain disabilities, the group then engaged in a ‘Fact or Fiction’ exercise to indicate whether statements were true or false, unearthing potential stereotypes and preconceptions, such as ‘Students with Asperger’s Syndrome can’t do group work’.

In smaller groups, participants then prioritised skills and attributes needed to learn languages, such as phonological processing skills, memory, curiosity and motivation, using a pyramid shape to indicate the most important at the top ranging to least important at the bottom (Picture 1). Skills and attributes were discussed in terms of how disabilities can affect those skills and attributes, for example the advantage of extroversion in acquiring spoken fluency and how this can be impeded by severe social anxiety. This led to a broader presentation on the experiences that disabled students may have in relation to the four key aspects of language learning – speaking, writing, reading and listening – looking both at barriers and strengths that disabled students may experience in relation to various elements of a languages course, such as oral examinations, classroom conversation exercises, timed translation examination papers, etc.


 

 

 

 

 

  1. Groupwork: prioritised language learners’ attributes and skills

The group were then subjected to an impossible memory test and a note-taking exercise using their non-writing hand. These gave them a feel for what it can be like for disabled students to try to fit in with traditional assessment and teaching methods which are unsuited to their learning style.

The group reflected, via Mentimeter, on their experiences of students on their modules who, despite adequate intelligence and effort, struggled with aspects of language learning due to disability (Picture 2). This led to consideration of techniques that can be applied to enhance accessibility and inclusivity in language teaching, across the three core areas of curriculum design, delivery and assessment (Picture 3). The challenges and limitations in applying these techniques were acknowledged as well as the benefits.

 

 

 

 

2. Workshop attendees report own experiences.

 

 

 

 

 

 

  1. Laura Brown from the university Disability Office leads the discussion on embedding inclusivity and diversity in the language curriculum

Case study examples of disabled students successfully studying languages were presented, highlighting particular aspects that helped them to achieve – this led to one of the key messages from the day in the plenary discussion, that small changes can make a huge difference. We also emphasised how people are not on their own in supporting disabled students and that the day’s collaborative approach provided a platform for further building support networks.

Moving forward

The workshop left the participants with solid advice on how to support students as individuals, but more importantly with ideas and possibilities to explore to make the curriculum more inclusive.  From the feedback received there is a clear need and willingness to push these conversations forward. Many expressed the need for more specific information and a forum to share practical ideas and good practice about language teaching and disability, and felt it was paramount to do so collaboratively across departments in order to implement and embed changes. So, keep a look out for the Special Interest Group on disability coming to ISLI and DMLES soon!!

[i] DiFino, S. M. & Lombardino, L. (2004), Language Learning Disabilities: The Ultimate Foreign Language Challenge. Foreign Language Annals, 37, 3, pp. 390-400

 

 

 

 

 

 

Five ideas on how to use Chromebooks in the Classroom By Daniela Standen FHEA

As part of my quest to encourage students to learn broadly as well as encouraging them to engage with Italian deeply (J. Biggs, 2003), I have experimented with using the Chromebooks, which have been recently purchased by ISLI (International Study and Language Institute), in the classroom. Chromebooks are a great tool: they are quick to set up, instinctive to use and create an immediate buzz in the class.  If you don’t have Chromebooks available, these activities can also be done by asking students to bring their own laptops.

I have been using them with my IWLP Italian stage 3 class (students transitioning from A2 to B1 Common European Framework of Reference for Languages) and my stage 1 (complete beginner class).

I found that through this work students were pushed to explore language away from their comfort zone and to apply language to practical purposes. More generally though, students worked collaboratively and reflected on own and fellow students’ work.

Read on for 5 suggestions on in-class activities with Chrome books. They are specific for language learning but could be adapted easily. Most are quick to prepare as it is the students that do the work, others require more preparation:  for example the creation of a class google account.

Really good learning came out of these activities and students found them interesting and engaging. I’d be interested to hear from you if you decide to try/adapt some of these activities in your classes d.standen@reading.ac.uk


Activity 1: Working together / Peer learning

Topic:    Preparing a set of common questions for an interview

Procedure:         Students develop a common set of questions to interview native speakers individually.  Students share the results of interviews and draw conclusions. In pairs, working from the class google account, students work on a different aspect of the interview. Students then read through the questions written by the other pairs and give each other feedback on accuracy and content.  A final set of question is agreed.

Learning outcomes:        Formulating questions, proof reading, giving and receiving peer feedback.


Activity 2: Using Tutor Feedback to improve writing skills

Topic:    Replying to a question on an on-line forum

Procedure:         Decide on the question you want to ask. Students work individually. Using Chrome books and the class google account.  Students start working on their answer, the teacher also logs into the account from the main computer. The teacher can access each student’s piece of work and using the ‘suggesting tool’ can make suggestions onto the student document in real time.  Work can be flashed on the smartboard to highlight common errors or share good work.  Students continue working on their piece from home and demonstrate how they have used the feedback to improve it. Students have access to each other’s documents and can also learn from looking at each other’s work.

Learning outcomes:        Writing (replying to a forum), improving work following feedback 


Activity 3: Using software in a foreign language

Topic:    Advertising an event

Procedure:         Decide on the type of event.  Students work in groups to gather information and make decisions. Using Chrome books and the class google account, which had been set up to be in Italian students create a poster using ‘google slides’ student create a poster.  All the commands within google are in Italian and students have to navigate the software in the target language.  While working on the poster, students compile a glossary of the various commands and create a Quizlet set. As the students are creating the posters, the teacher also logs into the google account and can flash the posters on the Smart board suggesting corrections and showing good examples of work. Students present their poster to the class.

Learning outcomes:        Developing vocabulary relating to operating software, agreeing and disagreeing, expressing a point of view, IT literacy and employability 


Activity 4:  Fact finding

Topic:    Music.

Procedure:         Before working on a song give the Chrome books to the students, and ask them to work in pairs to find some specific information about the song and the singer. Suggest a couple of websites but leave them free to choose other sources so long as they are in the target language.  Students share with the class the information they have found.

Learning outcomes:        Reading to find specific information, summarise, speaking, peer learning 


Activity 5: Fact finding

Topic:    Applying for a volunteering position.

Procedure:         Find a website with volunteering opportunities. Give the Chromebooks out and ask the students to find an opportunity they would like to apply for.  Students discuss why they have chosen that opportunity; complete an application form; and role play interviewing for the role.

Learning outcomes:        Reading skimming and finding specific information, talking about interests and their own abilities, completing forms, development of pragmatic skills, employability


 Presented at the ISLI Technology Enhanced Learning Special Interest Group 14th March 2017

 

Supporting Diversity through Targeted Skills Development: Helping Students to Speak a New Language by Alison Fenner SFHEA (Institution Wide Language Programme, ISLI)

Context

As the student population becomes increasingly international, the IWLP language class cohorts are becoming ever more diverse. It has become evident to tutors in IWLP (as throughout the University) that the linguistic, educational and cultural aspects of a student’s background can play an important role in their language acquisition, often helping some aspects while hindering others. In language learning, they may experience varying success in the development of the four language skills of listening, reading, speaking and writing, performing well in some skills while experiencing difficulty in others.

The Language Learning Advisor scheme and the development of a PLanT project

With this in mind, in the Autumn Term of 2016 I successfully applied for PLanT (Partnerships in Learning & Teaching) funding to provide targeted support sessions in oral work and pronunciation for those students who found these areas more challenging. The aim of the project was to improve their performance, motivation and, crucially, confidence. PLanT funding is awarded by CQSD and RUSU for projects involving both staff and students, and I invited three Language Learning Advisors (two undergraduates from the Department of Modern Languages and European Studies and one multi-lingual undergraduate from Psychology and Clinical Language Sciences) to deliver the sessions. Since these sessions had a particular focus, they were delivered on a small-group basis rather than the one-to-one basis more usual for Language Learning Advisors. They were delivered to students studying German at beginner level.

The three Language Learning Advisors were part of the peer-to-peer Language Learning Advisors scheme, which I have run since 2012. In the scheme, I train students who are successful language learners (usually languages undergraduates in the DMLES or students from the higher stages of IWLP) to advise their peers in DMLES and IWLP on the acquisition of effective language learning strategies, including the development of particular language skills and independent learning. The Advisors help students to develop effective self-evaluation, to reflect on their learning styles and to set achievable long-term and short-term goals in their language learning. Students also benefit from the support and encouragement offered by their Advisors in the continued dialogue of follow-up sessions in which progress is monitored.

Before the PLanT-funded sessions began, I and the Advisors discussed the needs and strategies involved. I monitored the progress of the sessions, and at the end of the academic year the Advisors submitted records of activities completed and materials used, and reflections on their experience. Two Advisors worked with me on preparing a presentation for the LTRF (Learning and Teaching Research Forum) of the International Study and Language Institute in June; the third had already left the University by then but helpfully recorded her contribution on video. The presentation met with a positive response and was a valuable experience for the Advisors, enabling us to inform a wider audience about the PLanT project and about the Language Learning Advisor scheme in general. It also gave the Advisors the opportunity to present at a staff forum.

Project outcomes

This project was a very positive experience. I was able to harness the enthusiasm and creativity of the three Advisors to develop a new student-based initiative which, in at least one case, confirmed an Advisor’s choice of teaching as a career path. The students receiving the support benefited through increased fluency, improved pronunciation and greater confidence; this was clear from their feedback comments, which included: ‘The small-group oral session is helping me a lot, [X] is very kind and patient’, ‘The [tutor] is very friendly. There is an obvious improvement in my pronunciation.’

I intend to continue to run these small-group skills-based sessions in future years, since I believe that they address a clearly-perceived and increasing need. The experience gained this year, together with the Advisors’ reflections and information about materials and activities employed, will be of great value in achieving this end.

The Language Learning Advisor scheme

Alison Fenner, International Study and Language Institute
j.a.fenner@reading.ac.uk
Year(s) of case study activity: 2012-13

Overview

11683 (1)The scheme provided training for students to act as Language Learning Advisors (LLAs) to Institution-Wide Language Programme (IWLP) and Modern Languages and European Studies (MLES) students, providing peer support for developing language learning strategies.  The scheme is popular, and has benefited students receiving advice, the Language Learning Advisors, and tutors within the IWLP and MLES.

Objectives

  • Provide students with strategies for ‘learning how to learn’ a language.
  • Provide a supportive peer environment in which advice can be given which corresponds to the individual’s academic and cultural needs.
  • Encourage the acquisition of independent language-learning strategies and the development of specific skills.
  • Foster transferable skills such as self-evaluation, time management and goal setting.
  • Allow students within MLES and higher levels of the IWLP to develop coaching skills, enhancing their employability.
  • Provide a service to support tutors within the IWLP and MLES.

Context

The IWLP has about 850 students enrolled on its modules, with 24 tutors. The students are drawn from all schools and nationalities represented within the University of Reading.

It became clear to IWLP tutors that students needed to ‘learn how to learn’ a language, since many students have little experience of formal language learning and have therefore developed few language learning strategies. There are many simple techniques which can be taught and be of real benefit to the student. As most IWLP tutors are part-time, they often do not have the time or place to offer this level of support to students on an individual basis.

Implementation

The project followed the stages as detailed:

  1. The scheme was discussed with colleagues in MLES in order to explain the benefits of their students becoming LLAs.
  2. Applications from MLES undergraduates to become LLAs were invited. A further incentive was provided for participation, as students who did so would be eligible for the Reading Experience and Development (RED) Award.
  3. As the personal approach of the LLAs was essential, applicants’ tutors were asked to give a reference before their appointment was confirmed.
  4. A training session was held in which the LLAs were provided with materials to help their guidance. These included a questionnaire for LLAs to send to students before their first appointment to encourage reflection upon their learning and goals.
  5. An appointment system was set up to allow students to schedule meetings with their LLA.
  6. The scheme was presented to IWLP tutors so that they were aware of its advantages and could encourage their students to attend sessions.
  7. Throughout the year the LLAs were in constant contact with the Project Leader so their activity could be monitored, and any issues could be addressed.

Impact

Students who received advice from the LLAs gained confidence in their abilities, and developed strategies to help themselves acquire language skills more effectively. Additional benefits were that students with access to an LLA were motivated to seek additional resources in the Self-Access Centre for Language Learning (SACLL) or elsewhere, and that having regular appointments with their LLA encouraged students to build in extra time for additional language learning activities.

LLAs found the experience of providing advice to students on IWLP courses rewarding, and they enjoyed the interpersonal nature of the work. LLAs reported that their own language learning techniques had improved as a result of the increased awareness they obtained through the work.

The scheme has provided a useful academic support service for tutors within the IWLP and MLES. As a result, tutors have been appreciative of the scheme.

Reflections

In its first year, it became clear that the scheme was of great value to both students on IWLP courses, and those who became LLAs. The success of the scheme was reflected in student feedback.  Some feedback obtained identified ways in which the scheme could be improved. In the first year there had been less emphasis on matching students to LLAs specialised in the language they were learning.  While sessions with LLAs were intended to focus on general language learning strategies rather than language-specific advice, some students expected to have an LLA specialising in the language they were learning, and were disappointed as a result, although most still found the sessions useful. Consideration was given to this, and the scheme was subsequently adapted.

Follow up

The LLA scheme has been expanded beyond its original remit in terms of the numbers of students who benefit from sessions with an adviser. A greater number of LLAs have been recruited from across MLES, as well as students on high level IWLP courses by recommendation of their tutor. The increased use of LLAs has been enhanced by having LLAs attend initial IWLP sessions in order to introduce themselves to students.

Since the pilot scheme was run, there has been closer liaison between tutors and LLAs so that advisers can be more aware of what advice their students require.

Where possible, students are now matched with LLAs who are specialists in the language they are studying, although the emphasis remains on the acquisition of generic, rather than language-specific, learning strategies and on providing students with a supportive peer environment in which they can develop effective autonomous language learning skills.