What a Cultural Adventure: Moving from a Career in Industry to Academia!

Shelen W H Ho, Henley Business School, University of Reading Malaysia                            shelen.ho@henley.edu.my

“Academia isn’t for everyone!”  I was warned by my business associates when I decided to become a full-time academic in 2016, after spending decades working outside of the enclaves of universities and research facilities.  In the past, industry professionals had little to offer to institutions driven by grant acquisitions and research publications.  However, in recent years, there has been an increasing emphasis being placed on producing graduates with relevant work skills. Academic institutions have become more open to receiving these professionals with years of real-world experience to bring practical innovation into university courses.

In my practice as a business consultant, I was often chosen to be a member of clients’ recruitment panels to provide an outsider’s perspective to the assessment of candidates. There were common grievances voiced by clients that new graduates today lacked critical thinking skills, attention to details, interpersonal competencies and ownership attitude.  The Malaysian Higher Education Ministry has also urged higher education institutions to change the process of teaching and learning to produce holistic, balanced and entrepreneurial graduates with life and career skills, who could adapt and fill in jobs ‘that are yet to exist’ in the 4th industrial revolution (4IR).  With opportunities on the rise and my passion to contribute back to the community, I took a leap of faith from client meetings and corporate environment to meeting students and adapting to a university’s rhythm.

I have to admit it was a culture shock when I started my job as an associate professor at the Henley Business School in the Malaysian campus.  I knew the working culture and work values would be different but experiencing them required me to make connections between what I knew.  I was so used to rushing around everywhere as a consultant and the rhythm in the university was a major source of frustration for me right from the start.  I have since accepted the slower rhythm but not a convert, as yet.  Another peculiar difference is demand expectations.  In business, I needed to have the answers all the time and be answerable every minute, meeting the briefs on time and on budget.  My time belonged to somebody else and I was never really left alone. The demand is different in academia; at least that was what I was told and had observed.  I am allowed to not have the definite answer.  I get time to reflect.  I can explore and think about it first.  However, I also get to be on-call for students, which I find quite enjoyable as students are why I am here after all. A further intriguing experience is with project demands.  The fast-paced, productivity-driven corporate environment leaves little time for eureka moments that come from repeated failure with commercial projects.  In the business world, an approach that does not work or that produces sub-par results is quickly discarded.  That is often frustrating.  On the other hand, in academia, there is time, freedom and support to ask the hard questions, make mistakes and come to inconclusive results.  A failed experiment or a faulty hypothesis does not mean the end of a research project; it could still contribute to statistically significant findings. That is elation to intellectual curious researchers.

As a business consultant, one activity that I looked forward to was invitations to provide training in corporates.  Many of my consultancy associates shared the same desire.  I have the opportunity to train managers and executives in many multinational corporations and public organizations over the years.  When I became an academic, I thought I was well-equipped for teaching with my training experiences.  However, I soon realized that training is not quite the same as teaching. Teaching seeks to impart knowledge and provide information.  Teachers are expected to have the latest subject-matter knowledge and an understanding of pedagogical processes to fill the knowledge gap in students and enable them to achieve the intended learning outcomes. A trainer, on the other hand, has narrow set of items to cover during training sessions.  The focus is less on having a broad knowledge base for the subjects, and more on the behavioral aspects of the trainees.  The aim is to develop certain competencies. For instance, with applied management subjects, it is possible to teach someone about the theory of conflicts management, but that knowledge will not make them a good conflict manager. Specific, practical and applied training is necessary to use abstract knowledge to learn or master a skill. A common feedback from employers about university graduates is that they do not have the practical skills that are necessary to thrive in the workplace. Although many universities and institutions are excellent at teaching, the training component is found in practice to either fall short or is non-existent.

It became clear to me that both teaching and training should be complementary to meet the challenges of educational transformation for the 4IR.  I am a certified professional trainer. However, I needed to learn how to be a professional teacher. Working in partnership with the Centre for Quality and Support Development (CQSD) and the dedicated mentoring by my colleagues at the centre was invaluable to my achievement so far with teaching and learning.  The acknowledgement of my effort with the HEA Senior Fellowship award recently was totally unexpected when I started teaching in 2016.  However, it was the journey to certification that was most rewarding as it has engendered enthusiasm in me and provided me with new insights and new meaning to my past and current work as a facilitator of learning for the future generation of leaders.  The recognition has provided me with a conduit to move forward in the world of teaching and learning.

To conclude, as with many other universities, the University of Reading has adopted the strategy of curriculum internationalisation to prepare our graduates for employment in the global economy.  Internationalisation of the curriculum is the incorporation of an international and intercultural dimension into the preparation, delivery and outcomes of a program of study (Leask, 2009). However, as advocated by Zimitat (2008), ‘internationalizing curricula is not just about content, it also requires changes in pedagogy to encourage students to develop critical skills to understand forces shaping their discipline and challenge accepted viewpoints’.  Here, teachers play the key leading role. As reported in the 3rd global survey report by the International Association of Universities (IAU), ‘the interest, capacity and involvement of faculty members appears to act as a major barrier to moving forward’ (Egron-Polak et al, 2010).  This sharing of my personal adventure could perhaps provide some insights and add to the rich picture for colleagues and peers to have a better understanding of the motivations and challenges experienced by faculty moving between industry and academia. The support for these faculty members could then be more targeted, their competencies and energy better harnessed to build internationalization knowledge and readiness for the institution to reach the internationalization goals.  In line with the UKPSF professional values of inclusiveness and respect for diverse community (V1, V2), I wish to end with a popular quote by a bestselling author, the late Steven R. Covey, ‘strength lies in differences, not in similarities’.

References

Egron-Polak, E., Hudson, R., Gacel-Avila, J., & International Association of Universities. (2010). Internationalization of higher education: Global trends, regional perspectives: IAU 3rd global survey report. Paris: International Association of Universities, IAU (pp. 77-78).

Leask, B. (2009) Using formal and informal curricula to improve interactions between home and international students. Journal of Studies in International Education, Vol. 13, No. 2, 205-221.

Zimitat, C. (2008). Student Perceptions of the Internationalisation of the Curriculum. Chapter 13. In L. Dunn and M. Wallace (Eds), Teaching in Transnational Higher Education (pp. 135-147), London: Routledge.

Group work in Computer Science

Richard Mitchell and Pat Parslow, Department of Computer Science                                r.j.mitchell@reading.ac.uk     p.parslow@reading.ac.uk

The Department of Computer Science held a workshop recently to consider our use of Group Work. This was facilitated by Pete Inness, School Deputy DTL, and Pete Andrews (CQSD), who gave a useful overview of some of the challenges and potential benefits of group work, and included a talk from Annabel Avery (DAS) on issues associated with students with Special Needs.

Group work is an important aspect of the Computer Science degree, as generally in industry graduates work with others on various projects, and so it is important to be part of a team.

The aim of the workshop was to discuss issues and to highlight some areas of good practice which could be used elsewhere in the Department, School and further afield. This blog discusses our experiences in the Group work we set, in the Part 1 Software Engineering module, the Part 3 social, legal and ethical aspects of computer science module and the Part 3 Virtual Reality module.

Richard’s Virtual Reality Groupwork

The coursework for the Virtual Reality module is to produce a virtual world. Initially all students produce a simple world, using the Unity game engine, and this is worth a quarter of the coursework mark. The rest of the coursework is to produce a more complicated world, in a particular theme. As this generally requires the use of various software packages, and I feel it unreasonable for every student to learn each package, this is done in groups of typically around six people. This allows a specialist in say SketchUp to use it, a specialist in Blender to use it, someone good at scripts in Unity to do that, etc. Each group submits their finished product and each member submits a report on their individual contribution.

As it is a final year assignment, I am not interested in team dynamics, rather (as per a project in industry), I am interested in the final product. Hence the virtual world is visited, assessed against criteria and a mark generated. Everyone gets the same mark, unless it is clear they have done nothing (including not submitting an individual report).

Again, as it is in the final year, I find it easier for students to organise their own groups. Whilst this may go against some advice re special needs students, I can comment that I was advised this year by their (ever helpful) DAS supporter that a student was anxious about the group work until they knew they could choose their own group.

I do however ask that each group notifies me early on as to the members of their group and the tasks that have been allocated to each individual. This has worked, though on the odd occasion when some students are not in a group, I help them set one up. Annabel noted that this was good practice worth disseminating.

Also we feel it is good practice to include both individual and group assessed work.

Students have produced a variety of excellent worlds, showing great creativity and have feedback that they appreciate the opportunity provided. In this year’s ‘impossible world’ theme, highlights include a surreal Dali-Escher-Caroll-esque world, some haunted houses and a virtual brain. Last year’s ‘educational’ themed projects included various museums, including one where each member built a separate room illustrating say computers, Ancient Egypt and (of course) dinosaurs. In this last example, the students could support each other in the use of the different packages.

Pat’s Experiences

The focus on product is common across most Computer Science group work, although it is coupled with assessment for learning.  It is actually important to distinguish between group, and team, assignments.  One of the goals I have is to help students learn the benefits of working as a team rather than as a group – having a common drive, working interdependently, and producing products collectively rather than a set of individual outputs “smooshed” together to produce the course work submission.  Typically, students are resistant to this process!

In Software Engineering, a first year module for which Pat has recently taken on full responsibility, there are a mix of group and individual course work assessments.  Two of them are group work, with more of a focus on “team” in the second one.  Unlike other group assessments, the members of the groups are assigned by the lecturer.  For the first iteration, they are randomly assigned, taking note of any special circumstances such as social anxiety or other mitigating factors.  This assessment has a very low overall weighting (5% of the module) and is designed so that it allows individual efforts, which can then be combined, but which benefit from group discussion to provide different viewpoints.

The second set of teams are determined based on the marks the students have gained in their first individual course work.  For the first time this year, I assigned the teams based on ability bands, rather than deliberately building in diversity to the groups.  This was felt to be something of a risk, but the expectation was that the groups who had scored lower in their individual work would start to realise that they could not just rely on other team members to do the work for them – an issue students frequently comment on whether they select their own teams or have them chosen for them.  This assessment is designed to rely more heavily on team discussion, with less leeway for dividing the tasks up in a “one per student” manner, and requiring inputs from a range of skills to complete properly.

This aspect worked well – the groups consisting of those who scored less well in individual work improved their marks, and there were very few students who failed to contribute.  Less expected, although with hindsight, possibly obvious, was that the teams of high scoring individuals did less well, and feedback from a sample suggests that this was because they tended to be quite individualistic, and not particularly well adapted to working in teams with others with similar traits.  This was felt to be a useful lesson for both the students, and the instructor.

The marking scheme for the first year work is weighted towards them demonstrating that they have taken the correct approaches, rather than having any arbitrary view of “right or wrong” – the subject area and choice of assessment facilitates this.   Part of our knowledge domain requires attention to detail and following specifications, and these pieces of work also contain assessments of the students’ ability to do this – correctly interpreting the specification, following style rules, and producing a high quality piece of proof-read work can go a long way.

In the third year social, legal and ethical aspects of computer science module, the groups are devised to maximise diversity.  The finalists tend to prefer the idea of forming their own teams, but when asked, they almost all say that even when they have free choice, they regret choosing the teams they did after an assessment.  Typically, it appears that forming teams of, say, 7 students is a challenge for them as well – frequently Pat has to point out that 8 is greater than 7.  The teams are balanced by gender (as far as is possible in our subject area), domestic or overseas, with or without industrial experience, and with students with declared disabilities distributed as evenly as possible.  The rationale is that the subject matter itself benefits greatly from having as much diversity as possible.

The task, in this instance, is to watch and critically analyse a “near future science fiction film or TV series”, drawing out similarities with the real world and looking at how the ideas in the show relate to our existing ethical, legal and social realities.  The strong advice given it to discuss the topics together as a team, and it is clear from the resulting product (a report) which teams use this approach.

In addition to the actual group/team work, in each instance the students have an assessed reflective piece of work to complete, in which they are invited to reflect not only on their own learning approaches and how they might improve them, but also on how well the team worked.  They are given a basic structure for this reflection, and encouraged to expand on it using sources from literature.  Those that make the best use of the scaffolding and of the existing literature also produce the deepest insights.

Reflecting on these assessments this year, I am pleased with the variety of experience they give the students.  The problems set are themselves close to real life scenarios, or are real life activities, and have the benefit of not being “Googleable”, but judicious design also leaves them relatively easy to mark, which is a consideration with the size of the cohorts.   One key feature introduced this year has been the use of “CSGitLab”, a version control platform and collaboration tool, which has the benefit of being the type of tool used in industry, but also allowing individual contributions to be identified even in those instances where the team has done a good job of producing a single integrated product.  Although variations on marks within the team are kept to a minimum, there are cases where one member clearly has not made any significant contribution, and it is important to recognise this in the assignment of marks.

Discussion

One of the benefits of Group Work Pete Andrews highlighted was the development of workplace skills including critical reflection, creativity, communication, problem-solving, organisation and teamwork (see the UoR Graduate Attributes). He also quoted Barrows, 2000: “An education process that requires learners to go through the same activities… that are valued in the real world”.

The examples discussed here are very much consistent with these benefits.

We also wish to highlight our experiences re group selection, the importance of identifying as soon as possible any issues with groups, the inclusion of both group and individual work, to note the distinctions between group and team, and assessing the product and team working. We will explore more the use of collaborative tools in future years. As ever, we believe it important to manage expectations, making it clear why group work is used and the benefits. We much appreciate the support from the Petes, Annabel and our colleagues for the workshop and the discussions.

References

Barrows, H. (2000). Problem-based Learning applied to medical education. Southern Illinois University, School of Medicine.

https://www.reading.ac.uk/internal/curriculum-framework/cf-graduate-attributes.aspx

Promoting Research in Teacher Education

Nasreen Majid, Institute of Education                                                                                            n.majid@reading.ac.uk

Overview

All students on the BA Primary Education (QTS) programme develop a piece of research, entitled, Advanced Teaching Project (ATP). This blog summarises how the ATP conference is used to develop peer learning in order for part 2 students to learn from the research experiences of part 3 students. 

Objectives

  • Develop sustained and structured scaffolds to undertake effective undergraduate research
  • Develop high quality peer learning opportunities
  • Develop a culture of educational research
  • Enable an understanding that teaching is a research informed profession.

Context

Module ED3PI1 is a 40 credit module, assessed through an 8000 word ATP dissertation. The ATP develops our trainee teaches’ educational research skills. The preparation for this project starts at the end of part 2, with an introductory lecture and a conference in the summer term, showcasing the research undertaken by the part 3 students. 

The conference aims are firstly to celebrate the outstanding work undertaken by our students and the teaching aim is for peer learning, where the part 3 presentations and posters inform part 2s on the best approaches to write a strong piece of undergraduate research. This approach amplifies the impact of learning as it is an exchange between peers and based on the part 3 students’ experiences of writing their ATP over an academic year.

The student presentations highlight the research undertaken, how they conducted their literature review, their methodological approach and the effectiveness of this. The students share ‘top tips’ throughout the presentation to enable collaborative learning. The presenters use mentimeter to generate questions, thus providing an anonymous platform for part 2 students to ask questions freely.

Impact

The ATP conference sets a foundation for the students to develop a sustained and structured approach to undergraduate research. This is measured by the way students engage with their ATPs and the quality of research output. Furthermore, the ATP work serves as a springboard for some part 3 students to undertake Masters level work as well as being encouraged to publish their research. A major impact of the conference is the high quality peer learning opportunities that take place. This culminates to our students building a strong identity as educational researchers.

The materials shared at the conference, including the presentations and posters are drawn upon across part 3, during the teaching input for the module to further consolidate the learning experienced during the ATP conference. The videos developed during the conference are shared across the academic year to facilitate further learning.

Reflections

The process of developing high quality projects for the ATP using a peer learning model provides a strong opportunity for students to collaborate and learn from the previous cohort’s experiences. It is clear from the observations that the part 2 students gain a great deal from listening to and being assured by the part 3 students about the ATP writing and learning process. Evidently, learning from peers and understanding that the part 3 students were in the same situation one year ago, provides food for thought for the part 2 students and enables then to recognise that although the work is very challenging, it is ‘doable’ to a high standard because they have seen outstanding examples of work from their peers. Overall, I am always impressed by the work that goes into the presentations and the professional way the part 3 students deliver their research to their peers.

Links

Link to the IOE news feed featuring the ATP conference:

http://blogs.reading.ac.uk/ioe-news-and-events/2018/06/06/at-the-annual-student-teacher-research-conference-there-was-an-astonishing-range-of-talent-and-also-a-fair-hint-of-nostalgia/

Study Even Smarter

Michelle Reid, Kim Shahabudin, and Sonia Hood, Study Advice

The successful Study Smart online course will be running again for new Part 1 undergraduates, and will be launched to the new cohort on 28th August. Study Smart helps students make a smooth transition to university study by giving them a shared start point and by welcoming them into the University of Reading learning community. We aim to build on the success of last year, which saw 94% of students who completed the course saying their understanding of what was expected at university-level study was either fairly good, or very good.

National Interest

It is pleasing to see Study Smart becoming nationally recognised as a good model for student transitions. We have received inquiries from other leading Higher Education Institutions about using our model, and we have been showcased in a recent visit from Chris Millward, Director for Fair Access and Participation.

New and Improved

The Study Advice team are currently working on a number of improvements to Study Smart based on student and staff feedback. We are streamlining some of the steps in the course in order to make Study Smart more manageable and appealing, particularly to international students who may be pressed for time. We are liaising with ISLI in order to make sure our communications to pre-sessional students are as effective as possible. We are highlighting the benefits of doing Study Smart for students in STEM subjects. One of the most successful elements of the course last year was the student mentors, and we have recruited an excellent team of mentors for this year who have an even wider range of backgrounds and transition experiences to share with the incoming students. We are also investigating whether the main invitation to the course can come from Schools to give additional weight to the message.

Hands-On Session for staff

Feedback also emphasised the value of staff endorsements in helping students to engage with the course, so we would really value your promotion of Study Smart to your tutees and classes. To help academic staff get a feel for the course, we ran a successful Study Smart ‘Hands-On’ session on 4th June with an opportunity to explore the student-view of the course and sample the famous Study Advice cake! We will be running another ‘Hands-on’ session in early September so look out for details of this coming soon via the CQSD T&L programme.

For more information about Study Smart, see our Tutor’s Guide: http://libguides.reading.ac.uk/studysmart or email studyadvice@reading.ac.uk

Promoting Research in Teacher Education

Nasreen Majid, Institute of Education, n.majid@reading.ac.uk

All students on the BA Primary Education (QTS) programme develop a piece of research, entitled, Advanced Teaching Project (ATP). This blog entry summarises how the ATP conference is used to develop peer learning in order for part 2 students to learn from the research experiences of part 3 students.

Objectives

  • Develop sustained and structured scaffolds to undertake effective undergraduate research
  • Develop high quality peer learning opportunities
  • Develop a culture of educational research
  • Enable an understanding that teaching is a research informed profession

Module ED3PI1 is a 40 credit module, assessed through an 8000 word ATP dissertation. The ATP develops our trainee teaches’ educational research skills. The preparation for this project starts at the end of part 2, with an introductory lecture and a conference in the summer term, showcasing the research undertaken by the part 3 students.

The conference aims are firstly to celebrate the outstanding work undertaken by our students and the teaching aim is for peer learning, where the part 3 presentations and posters inform part 2s on the best approaches to write a strong piece of undergraduate research. This approach amplifies the impact of learning as it is an exchange between peers and based on the part 3 students’ experiences of writing their ATP over an academic year.

The student presentations highlight the research undertaken, how they conducted their literature review, their methodological approach and the effectiveness of this. The students share ‘top tips’ throughout the presentation to enable collaborative learning. The presenters use mentimeter to generate questions, thus providing an anonymous platform for part 2 students to ask questions freely.

The ATP conference sets a foundation for the students to develop a sustained and structured approach to undergraduate research. This is measured by the way students engage with their ATPs and the quality of research output. Furthermore, the ATP work serves as a springboard for some part 3 students to undertake Masters level work as well as being encouraged to publish their research. A major impact of the conference is the high quality peer learning opportunities that take place. This culminates in our students building a strong identity as educational researchers.

The materials shared at the conference, including the presentations and posters are drawn upon across part 3, during the teaching input for the module to further consolidate the learning experienced during the ATP conference. The videos developed during the conference are shared across the academic year to facilitate further learning.

The process of developing high quality projects for the ATP using a peer learning model provides a strong opportunity for students to collaborate and learn from the previous cohort’s experiences. It is clear from the observations that the part 2 students gain a great deal from listening to and being assured by the part 3 students about the ATP writing and learning process. Evidently, learning from peers and understanding that the part 3 students were in the same situation one year ago, provides food for thought for the part 2 students and enables then to recognise that although the work is very challenging, it is ‘doable’ to a high standard because they have seen outstanding examples of work from their peers. Overall, I am always impressed by the work that goes into the presentations and the professional way the part 3 students deliver their research to their peers.

 

Link to the IOE news feed featuring the ATP conference: http://blogs.reading.ac.uk/ioe-news-and-events/2018/06/06/at-the-annual-student-teacher-research-conference-there-was-an-astonishing-range-of-talent-and-also-a-fair-hint-of-nostalgia/

The EMA Symposium: Sharing Knowledge, Good Practice, and Cake

Dr Madeleine Davies and Dr Emma Mayhew

On Tuesday 22nd May 2018, over 150 colleagues from across the university gathered in the Meadow Suite to hear a series of presentations and to engage in conversations about the work that the EMA Programme has been doing to prepare for roll-out of online assessment and feedback. Colleagues from the majority of Schools and units across the university were represented and staff from academic Schools, Support Centres, and CQSD shared experience and good practice. An active Twitter feed provided live commentary on the presentations and activities (120 tweets and re-tweets) and reflected an atmosphere that was informative and wholly positive.

The event was organised by Dr Emma Mayhew (EMA Academic Director) and Dr Madeleine Davies (EMA Academic Partner) and was introduced by Professor Gavin Brooks, the Programme’s sponsor. The Vice-Chancellor attended for the first hour of the event which was supported throughout by colleagues from TEL. As well as seven panels involving presentations given by 21 colleagues, the day of activities included a Q&A session, a roundtable, a Menti quiz, a talk about Learning Analytics, and a demonstration of online marking for beginners: the result was a permanent movement between learning and dialogue. Piles of EMA cup-cakes and biscuits retained energy levels throughout the day.

The Symposium was designed to offer events for colleagues new to online assessment as well as to those with more experience. Colleagues attending the Symposium provided information about their level of technological confidence: of 40 surveyed participants, 5% rated themselves as having low levels of confidence with technology, 45% rated themselves as having average levels of confidence, and 48% rated themselves as having advanced confidence. The Symposium offered talks and events for all levels.

Presentations from the Early Adopter Schools discussed the process of change and offered advice about successfully implementing online assessment in departments; a panel was also convened where ‘nervous adopters’ who had already transitioned to online marking spoke about the training and tactics that had worked for them. For more experienced users the Symposium offered presentations on the use of rubrics and QuickMarks, explaining the several ‘hidden’ benefits of online marking and demonstrating the potential of previously unidentified buttons.

Throughout the day, the emphasis remained on student experience and marking quality: several presentations commented on ways in which online assessment could enhance feedback and release a range of marking options that had not been available previously. At the same time, presentations emphasised that ‘good marking is still good marking’, as Rob Hosfield stated: the change to a new delivery model does not alter the fact that it is the usability of feedback that matters most in relation to teaching and learning.

Participants also heard presentations from the Support Centres and their experience of change: Luisa Ciampi’s presentation explained how online assessment benefits our colleagues in the Support Centres and Marguerite Gascoine spoke of the process of change. Advice about managing the potential impact of increased screen-time was given in a session led by Dr Eileen Hyder, and a presentation by Dr Calvin Smith demonstrated how new screens in RISIS support the move towards the Academic Tutoring System (Calvin was the winner of the ‘Best Title’ Menti Prize for ‘Spotting Crisis in RISIS’).

The feedback that was collected at the end of the afternoon was overwhelmingly positive:

39/40 colleagues rated the event as good or excellent and 38/40 said that the event would impact positively on their teaching and learning provision. Colleagues commented positively on the benefit of hearing the experience of a wide range of colleagues, the broad range of topics covered, and the advice on good practice. The feedback also noted how useful it had been to bring academic and professional staff together to discuss experiences, and several colleagues mentioned how they had enjoyed putting faces to the names of Support Centre colleagues. Also praised was the emphasis on how new data can be used, sessions on the practical use of marking tools, and hearing the experiences of Early Adopter schools. There was a great deal of positive feedback on a talk given by Dr Alex Knox on Learning Analytics.

As the organisers of the Symposium, we were delighted by colleagues’ positivity, collegiality, and eagerness to share online assessment experience. We hope that our colleagues will be able to join us again in September when the Programme is hosting a conference in association with the the Advance HE’s (formerly HEA) Assessment and Feedback Community of Practice. In the meantime, screencasts of key presentations will be posted on the EMA website together with a collection of helpful links and information.

Thank you to all our colleagues who attended the Symposium to share experience and to listen to that of others. We were overwhelmed by the generosity of staff who contributed their time and expertise to the event, and by the goodwill of our colleagues who attended.

Co-presenting with Students at Conferences and Engaging them in the Teaching and Learning Dialogue

Dr Madeleine Davies (Department of English Literature) and Bethany Barnett-Sanders (Part 3 student, Department of English Literature)

Engaging students in academic conversations outside the classroom presents challenges but recent activity in the Department of English Literature suggests that there are several ways of creating opportunities for this engagement. DEL has worked with Part 2 and Part 3 students on a range of initiatives that has involved them in conference organisation (‘Postmodern Biofictions’), event management (‘Celebrating Forgotten Women’) and editing work (The Creative Writing Anthology and Second Sight: The Margaret Atwood Learning Journals).

In April I was finalising work on the TLDF-Funded ‘Diversifying Assessment’ project in DEL which, connecting with the Curriculum Framework, had involved convening student focus groups. These groups generated productive perspectives on our assessment and feedback practices. I decided to disseminate the results of the project at the Change Agents’ Network (CAN) conference (Winchester) and I felt that it was important that one of the students involved in the focus groups should co-present in order to express the issues from a student point of view.

The CAN Conference was extremely interesting and several papers commented on a range of student engagement projects; however, students were generally absent from the sessions. Our ‘Diversifying Assessment’ presentation, however, expressed both staff and student viewpoints. Bethany Barnett-Sanders, my co-presenter, comments here about her experience of joining me at the conference:

‘Attending the CAN conference with Maddi to help deliver a presentation on diversifying assessment was a really valuable experience. The whole process, from the initial focus groups to the presentation, was so affirming. I participated initially in the focus groups run by Maddi because assessment is an issue that I feel quite strongly about: as the situation stood at the beginning of the project, the department favoured the assessed essay + exam model which, from the student perspective, is not very popular. This model seems to be the default assessment pattern and so I relished the opportunity to find out why and to share my thoughts on what assessment could look like. As a student, being asked for my thoughts on a topic that is so integral to the university experience was both pleasantly surprising and incredibly encouraging; it allowed me to feel as though I could really shape the programme for myself and others and it enabled me to engage in my degree in a way that I never had before.

When asked to present at the conference with Maddi, it was great to know that those groups had led to a place from which real change could be generated. I agreed to present not just for the valuable public speaking experience that would be useful to have on my CV but, again, to take advantage of the opportunity to share the student’s perspective on assessment, something that affects them more than anyone else. Presenting at the conference was quite a nerve-wracking experience, but one that I’m very grateful I’ve had. I think involving students in these conferences is a fantastic idea as it allows for different perspectives on issues that would otherwise be left unchallenged and encourages collaboration between students and staff.

Having a room full of people, who were all there to learn from each other, listen to our presentation, was a big boost to my own confidence. I also really enjoyed listening to Maddi’s perspective on assessment as it allowed me to consider things that I hadn’t before. It was also lovely to spend time with one of my lecturers outside of the seminar room and I think it allowed for a very natural, open dialogue to take place about a whole range of things, which is harder to come by in formal contact hours. The conference was also a great learning opportunity, as it allowed me to listen to what other universities are doing and reflect on that from the student’s perspective; judging by the majority of the attendees and by the lack of students in the rooms, this isn’t something that happens regularly at these events.

I hope that the success of our presentation encourages other universities and other members of staff within the department to invite their students to share their opinions at these events in the future.’

I was thoroughly impressed by Bethany’s professionalism in delivering her comments at the conference – she was a credit to the university. My conversations travelling to and from the event with Bethany also helped to deepen my own understanding of the assessment issue from the students’ viewpoint: for example, I had thought that risk-aversion informed our students’ antipathy towards exams – Bethany confirmed this but allowed me to see how this is a natural consequence of a fee-paying, ‘high stakes’ environment.

I will certainly involve more students in T&L conference presentations in the future: my experience of this is entirely positive and it allows our students to engage in important conversations with us about their education. Further, within a landscape where graduate employability is key, we have here an opportunity to enable our students to build their experience and to gather skills that may not be available within formal teaching environments.

Engaging students in the design of assessment criteria

Dr Maria Kambouri-Danos, Institute of Education                                                                                                                m.kambouridanos@reading.ac.uk                                                                                                                                                                                            Year of activity 2017/18

Overview

I recently led a group of colleagues while working in partnership with students to develop a new module in BA in Children’s Development and Learning (BACDL) delivered at the Institute of Education (IoE). This approach to working in partnership with students is a core part of the project’s aim and the work described here has been part of a Partnerships in Learning & Teaching (PLanT) project.

Objective

The team’s aim was to develop and finalise a new module for BACDL in close partnership with the students. The new module will replace two existing modules (starting from 2018-19), aiming to reduce overall assessment (programme level), a need identified during a Curriculum Review Exercise. The objective was to adopt an inclusive approach to student engagement when finalising the new module, aiming to:

  • Go beyond feedback and engage students by listening to the ‘student voice’
  • Co-develop effective and student-friendly assessable outcomes
  • Identify opportunities for ‘assessment for learning’
  • Think about constructive alignment within the module
  • Encourage the development of student-staff partnerships

Context

To accomplish the above, I brought together five academics and six students (BACDL as well as Foundation Degree (FDCDL) students). Most of the students on this programme are mature students (i.e. with dependants) who are working full time while attending University (1 day/week). To encourage students from this ‘hard to reach group’ to engage with the activity, we secured funding through the Partnerships in Learning & Teaching scheme, which enabled the engagement of a more diverse group (Trowler, 2010).

Implementation

The team participated in four partnership workshops, during which staff and students engaged in activities and discussions that helped to develop and finalise the new module. During the first workshop, we discussed the aims of the collaborative work and went through the module’s summary, aims and assessable outcomes. We looked at the two pre-existing modules and explored merging them into a new module, maintaining key content and elements of quality. During the second workshop, we explored chapter two from the book ‘Developing Effective Assessment in Higher Education: a practical guide’ (Bloxham & Boyd, 2007), which guided the discussions around developing the assessment design for the new module.

During the third workshop, we discussed aspects of summative and formative tasks and finalised the assessment design (Knight, 2012). We then shared the new module description with the whole BACDL cohort and requested feedback, which enabled us to get other students’ views, ensuring a diverse contribution of views and ideas (Kuh, 2007). During the last workshop, with support from the Centre of Quality Support and Development (CQSD) team, we implemented a game format workshop and created a visual ‘storyboard’, outlining the type and sequence of learning activities required to meet the module’s learning outcomes (ABC-workshop http://blogs.ucl.ac.uk/abc-ld/home/abc-workshop-resources/). This helped to identify and evaluate how the new module links with the rest of the modules, while it also helped to think about practical aspects of delivering the module and ways to better support the students (e.g. through a virtual learning environment).

Photos from staff-student partnership workshops

Impact

The close collaboration within the team ensured that the student voice was heard and taken into account while developing the new module. The partnership workshops provided the time to think collaboratively about constructive alignment and ensure that the new module’s assessment enables students to learn. It also ensured that the module’s assessable outcomes are clearly defined using student-friendly language.

A pre- and post-workshop survey was used to evaluate the impact of this work. The survey measured the degree to which students appreciate the importance of providing feedback, participate in activities related to curriculum review/design, feel part of a staff-student community and feel included in developing their programme. The survey results indicate an increase in relation to all of the above, demonstrating the positive impact of activities like this on student experience. All students agreed that it has been beneficial to take part in this collaborative work, mentioning that being engaged in the process, either directly (attending the workshops) or indirectly (providing feedback) helped them to develop a sense of belonging and feel part of the community of staff and students working together (Trowle, 2010; Kuh, 2005;2007).

Reflections

This project supported the successful development of the new module, from which future students will benefit (Kuh, 2005). The work that the team produced has also informed the work of other groups within the IoE. At the institutional level, this work has supported the development of the CQSD ‘Student Engagement’ projects. All the above were achieved because of close collaboration, and could not have been done by a group of individuals working on their own (Wheatley, 2010). Because of that, our team was awarded the University Collaborative Awards for Outstanding Contributions to Teaching and Learning.

References

Bloxham, S. & Boyd, P. (2007). Developing effective assessment in higher education: a practical guide. Maidenhead: Open University Press.

Knight, P. (Ed.). (2012). Assessment for learning in higher education. Routledge.

Kuh, G.D. (2005). Putting Student Engagement Results to Use: Lessons from the Field, Assessment Update. 17(1), 12–1.

Kuh, G.D. (2007). How to Help Students Achieve, Chronicle of Higher Education. 53(41), 12–13.

Trowler, V. (2010). Student engagement literature review. The Higher Education Academy.

Wheatley, M. (2010). Finding our Way: Leadership for an Uncertain Time. San Francisco: Berrett-Koehler

Outward mobility and real world engagement

Alison Nader and Ali Nicholson, Lecturers, International Study and Language Institute                                                                                            a.m.nader@reading.ac.uk     a.v.nicholson@reading.ac.uk                                                                                                                                                    Year of activity 2017/18

Overview

For the past 2 years UoR students taking IWLP French 20 credit optional modules have had the opportunity to undertake 2 weeks of intensive language study in France at CUEF, Université Grenoble Alpes.

Students arrange their own travel and accommodation with light touch support from IWLP staff.

They now have the possibility to take a credit module based on their experience, in the academic year following their return from France.

 IWLP Students arriving at the CUEF, Université Grenoble Alpes, France

Objectives

  • To give students the opportunity to study and live independently in France for a short period of time.
  • To improve language skills, in particular speaking and listening in real world situations.
  • To offer the opportunity to use their real world experience on a credit bearing IWLP language module.

Context

  • In SSLC meetings and end of year module evaluations, students had been asking for the opportunity to spend a short period of time in France.
  • The placement needed to fit around the students’ core studies.
  • Recognition by UUki that outward mobility experiences are increasingly important for graduate attributes.
  • University of Reading’s ambitious outward mobility targets.

Implementation

Initially this experience was conceived of as a trip abroad, responding to student requests for recommendations of where they could go to take a short intensive language course.  Two members of IWLP staff researched short language courses offered by French universities.  Having identified CUEF, a part of l’Université Grenoble Alpes, as having a suitable offering, IWLP staff visited the Centre, met the French staff and observed teaching on the courses.

Before leaving for France, students are supported with briefing sessions given by IWLP French staff but have to organise travel, accommodation and where necessary visas, themselves.

The classes take place outside UoR term time and to date students have either chosen to go for two weeks during the Easter holidays or in early September.

In the first year 2016-17, 10 students took up the opportunity and this year the expectation is that numbers will increase, 10 have just returned and more will be travelling out in September.  Students have to pay the fees, travel and accommodation.  So far each cohort has received a small bursary from UoR but this is not guaranteed.

In 2017-18 students were offered the opportunity to select a credit bearing placement module on their return.  A small number of students opted to take the module and the improvement in their ability to undertake an oral presentation in French was truly remarkable.

Impact

From the student perspective, their competence in speaking and listening in French demonstrably improved.  The improvement for those who took the credit bearing module was measurable from comparative assessment results before and after the placement.

Students also acquired transferable skills and increased their independence, confidence and motivation.  In feedback one of the students commented: “going by yourself from a country to another implies responsibility and independence” and another mentioned how the experience increased her general confidence.

These gains also came from practising in a real world situation and, for those who had not visited France before, a greater cultural understanding of the country where the language is spoken.  Increased linguistic confidence and cultural awareness was cited in feedback by a student who commented on his motivation for going on the placement, to improve his French as well as to “really understand what it takes to learn French by understanding the culture”.

The mobility opportunity also contributes to the UoR Global engagement strategy and outward mobility targets.

Reflections

Quite apart from an increase in students’ linguistic competence, they gain in independence and heighten their intercultural awareness.  The cohesive group that went to France this spring are themselves from eight different countries.  This time, as a “bonus” they experienced at first hand strikes and blockades of university buildings: coping with all of this strengthened their group cohesion.

In general, on their return, students are enthusiastic ambassadors for learning a language.

Short-term mobility opportunities can attract students who would not be able to go abroad for longer periods, though Home students have said that even a small study abroad bursary or help with the travel costs would encourage more of them to take up this opportunity.

Follow up

Scaling up the offering may be challenging from the organisation and staffing point of view, however it is hoped to extend the opportunity to other languages in the near future.

As the IWLP modules are offered to students from Schools across the university, the mobility placements can contribute to the internationalisation of students university-wide.

Ensuring inclusion, finding sustainable ways of financially supporting students and resourcing staffing are top priorities for future development.

Links

https://www.britishcouncil.org/sites/default/files/iu_bc_outwd_mblty_student_perception_sept_15.pdf 

http://www.universitiesuk.ac.uk/policy-and-analysis/reports/Documents/International/UK-Strategy-for-outward-student-mobility-2017-2020.pdf

http://www.reading.ac.uk/web/files/cqsd/University_of_Reading_Curriculum_Framework_for_web_with_infographic.pdf

Placement Modules

https://www.reading.ac.uk/modules/document.aspx?modP=LA1FP3&modYR=1819

https://www.reading.ac.uk/modules/document.aspx?modP=LA1FP4&modYR=1819

https://www.reading.ac.uk/modules/document.aspx?modP=LA1FP5&modYR=1819

 

Making Word and Powerpoint accessible: By Professor Richard Mitchell and Dr Laura Bennett

Preamble

Last year the University agreed a new Policy on Inclusive Practice in T&L, which is available at: http://www.reading.ac.uk/web/files/qualitysupport/Policy_on_Inclusive_Practice_in_Teaching_and_Learn.pdf. The implementation of this policy is being overseen by a working group chaired by Clare Furneaux, and one of its four subgroups, on Staff Training, has been chaired by us both. One aspect of the policy is making documents and presentations inclusive, and the purpose of this blog is to discuss our experiences of using Word and Powerpoint in the preparation and delivery of our teaching materials.

This blog should be read in conjunction with the top tips on accessibility document first sent round in the summer of 2017, and recently updated. More information is also available on the Engaging Everyone web site, and in various links here.

By following these tips, you can make it easier for ALL to follow your documents and presentations, but it is especially useful for those who use screen readers, where a properly accessible document can be navigated more easily.

In order to assess whether your document is accessible, in Word or Powerpoint, on the Info tab, under Check for Issues, you can check Accessibility, and suggestions come up of changes to make. Note you may need to ensure that you have an up to date version of the file otherwise you get the unhelpful message : “Unable to run the Accessibility Checker”.

From our experiences, and those of others, some of the suggestions made by the accessibility checker are not appropriate, so you should use your judgement – in the same way that you don’t just use the similarity percentage in TurnItin in assessing plagiarism.

Unfortunately, we have found that making our files accessible is not as straightforward as one would like, hence this blog. It covers specific issues in Word and Powerpoint, and then topics relevant to both.

Word

The key points as regards Word are to use appropriate fonts of a suitable size and to ensure suitable navigation. This is generally straightforward: you use the styles, such as Title, Normal, Heading 1, etc. So for each of these you define the appropriate font (a sans serif font such as Arial, Calibri or even Effra the University corporate font), size (at least 12 point) and spacing: 1.5 is recommended. Guidance on using styles is available here.

I, Richard, used to use such styles, but stopped doing when I found that importing text from another Word document which uses different styles, can ‘upset’ the formatting of the whole document. Now that I appreciate why styles are important, I am using them again. As a tip, to obviate this import ‘feature’ in Word, I have defined a template for my teaching material – you could consider having such an individual template or perhaps have a School or Departmental template.

Laura found that developing a template saved much time. One particularly frustrating feature of Word is its tendency to identify bullet points as headers, and the use of a template is certainly not a panacea, but it does help.  Another tip is to ensure that the first few paragraphs of a document are correctly formatted and then to use format painter to make the rest of the document consistent.  Doubleclicking on the paintbrush button for format painter will allow you to copy that format onto mulitiple paragraphs. Click on the paintbrush again to cancel.

On Powerpoint

Some of this is reasonably straightforward, but we both found this can take much time.

It is recommended (especially for people with dyslexia) that the background colour is non white: ‘Cream’ is suggested, though it is not usually defined what that is! I, Richard, defined cream with RGB components 255, 240, 200, which looks fine on screen but seems white in some lecture theatres. Recently I discovered an example template where the RGB is 252, 230, 172 – quite close; another site suggests 255,253,208.  To set the background, go to the Slide Master View, select the Slide Master, right click on the screen, select Format Background and set the colour.

Having non white background can be an issue re images if they themselves have a white background. Powerpoint can allow the background of an image to be identified, and set as transparent to solve this. However, as is typical for the product, this works only some of the time.

The Slide style sheets can be used to set suitable fonts (again sans serif) and sizes (at least 24) as well as the background colour.

If a slide just has text in a textbox, then by using these styles, little more is needed.

If however your slides have multiple objects, then more work is needed. For instance, the accessibility checker asks that you check the order in which the items are read – which a screen reader uses.

To do this, you go to the Home tab, and select Arrange -> Selection Pane. You get a list of all items on the slide and can adjust their order: you select one and then use the up or down arrows.

We found, and this was not immediately obvious (or logical), that these have to be done in reverse order, so Title is at the bottom and, we guess, any footer information is last.

You are also warned when a presentation does not have (or at least the accessibility checker thinks it does not have) a title on each slide. It also warns about duplicate slides with the same title. There may be good reasons for having the same title, as a particular topic may be discussed on many slides. You can appease the checker by having headings such as “Topic(1)”, “Topic(2)”, etc., but we doubt that this is helpful. You should use your judgement.

The checker expects the columns of tables to have a label for each column. This may not be appropriate. For instance, Richard sometimes uses a table just as a way of having a rectangular grid with elements in it. So this is an unhelpful warning – which annoying you can’t turn off.

Last year Richard attended an evening lecture in which the slides had many images which the speaker used as prompts to provide useful information. Most of the information in the lecture was in what the speaker said rather than in the slides. It was an engaging lecture perhaps precisely because the speaker was not reading from the slides (where the advice is to speak what is said on the slides). However, this is problematic from an accessibility point of view. One solution to this, which Richard has tried out, is to make use of the Notes section in Powerpoint – which screen readers can access. He is still evaluating this. Another of course is to have lecture capture …

On Images, Equations and hyperlinks

These apply to both Word and Powerpoint, and so are covered here: it is important to add some more information. For images and in principle equations you add ‘Alt Text’, by right clicking on the item, selecting ‘formatting’ and a dialog allows Alternative Text to be added – you can enter a Title and/or a Description. For a hyperlink, you edit the link and add a ‘Screen Tip’.

We have found that the accessibility checker is happy if you put something there, but really the text should be meaningful. For suitable guidance on this, see for instance University of Leicester writing effective ALT text

Laura has found that she makes constant use of the Alt Text function, described below, in describing the images in her Powerpoint slides.

If you have an image say, you might want to add text (perhaps in a larger font than was there in the original image) and to provide explanation: it then makes sense to create a group comprising the image, text and perhaps arrows. Annoyingly, the accessibility checker seems to want Alt Text for the whole group and the image (and the arrows). Again, you should use your judgement.

Equations are themselves difficult, as the symbols used, layout, etc., are crucial, so a text description may not be easy or useful. Currently we are seeking guidance on these, so no more is said here.

Summary

Overall, we have found that whilst it is reasonably straightforward to make documents and presentations accessible, it does take time, so don’t do it at the last minute. You do not, however, have to make them 100% accessible (as assessed by the built in accessibility checker). You should use your judgement, so don’t be daunted or do nothing at all if your first few accessibility checks give rise to rows of suggestions. It is important that we all produce inclusive documents and presentations as far as possible, and Laura has also found that students are appreciative if she makes it clear that they should let her know if something is not working for them so she can fix it.

When producing new documents/presentations, it is much better to set them up to make them as accessible as possible and then add the content. Both of us have found that we learned very quickly how to make materials accessible as we went along very quickly thus saving time at the checking stage.  It’s also worth remembering that unless you change your materials completely every year, the amount of time you will need to spend on this will decline dramatically after the first year.