Using more high-tech hybrid/hyflex teaching methods in language and academic skills learning contexts – benefits and limitations.

Gemma Peacock: g.peacock@reading.ac.uk

ISLI (International Study and Language Institute)

Overview

This case study reports on a successful pilot of hybrid/hyflex teaching in the International Study and Language Institute (ISLI) where one class contained fully online remote students and blended on-campus students together. There are both benefits and limitations to using this approach for language and skills learning contexts.

Objectives

The objectives of the pilot were:

  1. To investigate and refine the technical aspects of running hybrid lessons.
  2. To develop guidance for teachers.
  3. To ascertain whether hybrid/hyflex teaching and learning methods can be used in contexts where more complex interaction patterns are required.
  4. To gather feedback from teachers and students on their experiences.

Context

The hybrid/hyflex pilot was run initially because small cohort numbers for ISLI’s autumn 2021 Pre-sessional English course precluded the running of two separate classes: one online and one on-campus. While evidence existed in other institutions of the successful adoption of hybrid in lecture-style classes, it was not known if hybrid would work in ISLI’s context as it specialises in English language teaching and academic skills development for international students. These fields require complex interaction patterns between students themselves and with their teachers.

Implementation

During the pilot we refined the technology and processes necessary to deliver hybrid successfully as follows:

  1. A Teams meeting runs during the lesson, displayed on a smart board. Remote students attend this meeting and on-campus students can also do the same using their own devices to receive documents or links easily in the chat during the lesson.
  2. A device called a Meeting Owl Pro takes a constant 360 degree panoramic shot of the whole classroom and also shares video and audio of the speaker as they speak and move around the room.
  3. Two monitors on the teacher desk means they can interact with the Teams meeting functionality (such as displaying slides or documents) and they can use the other screen for other purposes (such as teacher notes).
  4. Teachers are thus able to speak to all students and remote students can speak to and see on-campus students via the Owl and vice versa for the implementation of a wide variety of interactive tasks.
  5. Focus groups were held with teachers and students on the pilot to gather data on their experiences.

NB: Hybrid/hyflex is possible without a Meeting Owl so long as a reasonable quality microphone and camera exists in the classroom.

Impact

ISLI’s hybrid/hyflex pilot achieved its outcomes. We investigated and refined the technical aspects of running hybrid lessons through trial and error. This resulted in the production of:

  • a Meeting Owl Pro set-up guide for teachers.
  • a guidance document for teaching and learning via hybrid/hyflex methods.
  • a Teaching and Learning Sub-committee report on the pilot.
  • future recommendations for hybrid/hyflex delivery in ISLI.

The feedback gathered from teachers and students on their experiences was generally positive. When combined with the feedback from ISLI’s TEL team, it was agreed that while it is possible to use hybrid/hyflex in language learning or skills development contexts it may not be desirable. Some recommendations include:

  • Comprehensive teacher training in hybrid technology and pedagogy.
  • Lesson design and staging must enable both remote and on-campus students to participate equally and to receive equal attention from the teacher.
  • Where there is a small cohort (<5) these should be integrated into an online/F2F class to form a hybrid cohort to improve the student experience.

Reflection

The pilot study was successful as it allowed for on-the-job teacher-training through action research, and a more granular understanding of how hybrid/hyflex can work in terms of both technology and pedagogy. I believe ISLI’s expertise of hybrid/hyflex teaching and learning methods could be called on more widely across the university as the blended learning landscape of the future takes shape.

Hybrid/hyflex teaching and learning has been hailed as a more inclusive and accessible mode of study since it gives students agency to choose whether to study from home or on campus according to their immediate needs. This has proved beneficial in other teaching contexts (add link to Cindy Becker’s T&L blog post). Current visa regulations, however, do not permit international students on Pre-sessional English courses to switch between online and face-to-face delivery within a course, as students receive an offer for one mode of delivery only. This means that some of the potential benefits of hybrid/hyflex delivery are not available to them at this time.

 

Follow Up

Since the pilot, professional conversations about hybrid/hyflex have taken place with schools across the university to include the Department of English Literature and Henley Business School. In May 2022, presentations on hybrid were delivered to HE colleagues at the JISC Change Agent’s conference, and with English Language Teaching professionals at the IATEFL conference in Belfast. Data on hybrid methodology usage is currently being gathered from a survey Gemma Peacock and Cindy Becker have circulated with the aim of writing a journal article in the near future.

 

Links

Note: this entry is submitted alongside Cindy Becker’s T&L Exchange entry in which she shares her experiences of low tech hybrid/hyflex learning in English Literature seminars (add link to that blog here).

Hybrid Teaching and Learning Network (on Teams) for sharing good practice: https://tinyurl.com/ye6awyuz

General survey on hybrid teaching and learning practice at the University of Reading: https://forms.office.com/r/bF9k3amY3d

Supporting Inclusivity and Diversity in Language Teaching and Learning at the University of Reading Authored by Laura Brown, Regine Klimpfinger, Daniela Standen and Enza Siciliano Verruccio

Language learning and disability: how to avoid the ‘avoidance’?

When the university disability office was approached in 2003 by a new member of staff for guidance on the assessment of a dyslexic student enrolled on a language module, the reply was that students with dyslexia are better advised to avoid foreign language courses. Fast-forward to 2017, and issues of ‘course substitution’, or ‘avoidance’,[i] when it comes to the study of foreign languages and learning difficulties, are still emerging today, as anecdotally reported by prospective secondary school applicants to this university.

When the principles of inclusivity and diversity, fresh from the new University of Reading Curriculum Framework, were chosen as the focus of this year’s university Teaching and Learning conference (January 2017), the discussion and thinking it provoked pointed clearly towards the need – within our institution and within our discipline in this institution – for a thorough reflection on how our current language teaching practices, our language curricula, and the general university procedures can best support students with disabilities who do not wish to avoid learning a foreign language.

Reflecting on disabilities and language teaching and learning practices: a workhop

This is when the idea of the Disability and Language Teaching & Learning Workshop was born. On 18 May, 22 language teaching practitioners from the Institution-Wide Language Programme (IWLP), the Department of Modern Languages and European Studies (DMLES), the Department of Classics and the Institute of Education gathered to explore and discuss experiences and practices of, as well as aspirations to, inclusivity and diversity in language teaching and learning here at Reading. They were guided by Laura Brown from the university Disability Office, with the support of Regine Klimpfinger (DMLES Disability Officer), Daniela Standen (International Study and Language Institute Disability Officer), and Enza Siciliano Verruccio (DMLES Language Coordinator).

The workshop consisted of a blend of theory and practice, with a strong focus on group discussion and activity, given the collaborative approach we wanted to engender. We set the scene with Enza recounting the experiences described above. To further examine the kinds of assumptions we may make about certain disabilities, the group then engaged in a ‘Fact or Fiction’ exercise to indicate whether statements were true or false, unearthing potential stereotypes and preconceptions, such as ‘Students with Asperger’s Syndrome can’t do group work’.

In smaller groups, participants then prioritised skills and attributes needed to learn languages, such as phonological processing skills, memory, curiosity and motivation, using a pyramid shape to indicate the most important at the top ranging to least important at the bottom (Picture 1). Skills and attributes were discussed in terms of how disabilities can affect those skills and attributes, for example the advantage of extroversion in acquiring spoken fluency and how this can be impeded by severe social anxiety. This led to a broader presentation on the experiences that disabled students may have in relation to the four key aspects of language learning – speaking, writing, reading and listening – looking both at barriers and strengths that disabled students may experience in relation to various elements of a languages course, such as oral examinations, classroom conversation exercises, timed translation examination papers, etc.


 

 

 

 

 

  1. Groupwork: prioritised language learners’ attributes and skills

The group were then subjected to an impossible memory test and a note-taking exercise using their non-writing hand. These gave them a feel for what it can be like for disabled students to try to fit in with traditional assessment and teaching methods which are unsuited to their learning style.

The group reflected, via Mentimeter, on their experiences of students on their modules who, despite adequate intelligence and effort, struggled with aspects of language learning due to disability (Picture 2). This led to consideration of techniques that can be applied to enhance accessibility and inclusivity in language teaching, across the three core areas of curriculum design, delivery and assessment (Picture 3). The challenges and limitations in applying these techniques were acknowledged as well as the benefits.

 

 

 

 

2. Workshop attendees report own experiences.

 

 

 

 

 

 

  1. Laura Brown from the university Disability Office leads the discussion on embedding inclusivity and diversity in the language curriculum

Case study examples of disabled students successfully studying languages were presented, highlighting particular aspects that helped them to achieve – this led to one of the key messages from the day in the plenary discussion, that small changes can make a huge difference. We also emphasised how people are not on their own in supporting disabled students and that the day’s collaborative approach provided a platform for further building support networks.

Moving forward

The workshop left the participants with solid advice on how to support students as individuals, but more importantly with ideas and possibilities to explore to make the curriculum more inclusive.  From the feedback received there is a clear need and willingness to push these conversations forward. Many expressed the need for more specific information and a forum to share practical ideas and good practice about language teaching and disability, and felt it was paramount to do so collaboratively across departments in order to implement and embed changes. So, keep a look out for the Special Interest Group on disability coming to ISLI and DMLES soon!!

[i] DiFino, S. M. & Lombardino, L. (2004), Language Learning Disabilities: The Ultimate Foreign Language Challenge. Foreign Language Annals, 37, 3, pp. 390-400

 

 

 

 

 

 

The Power of Collaboration: Reflections on St Andrews EAP conference by Bruce Howell & Aaron Woodcock (ISLI)

In February 2016, we presented at a one-day English for Academic Purposes (EAP) conference at St Andrews University, showcasing Reading’s ‘English Language for Chemists’ module, a collaboration between the International Study & Language Institute (ISLI) and the Department of Chemistry.  As it turned out,  collaboration between EAP and subject study departments, and its power to enhance teaching and learning (T&L), was key thread running through all the presentations we saw that day.

About the conference

The conference is an annual event for professionals working in EAP in English language departments and units across the UK and further afield, who undertake activities similar to ISLI’s Pre-Sessional English (PSE) and Academic English Programme (AEP). There are in fact a number of such conferences each year in the UK, and many attract participants from abroad. It is increasingly recognised that there is a need to support students whose first language is not English who arrive in the UK as a full time student, or (increasingly) as part of a Trans-National Education (TNE) programme. One question many leaders of T&L are asking is how to incorporate EAP into existing degree teaching – should it be extra-curricular or should it be integrated into the degree itself? The conference theme attempted to tackle this challenge: ‘Finding the balance: language and content in EAP’, and thus provided an ideal opportunity for us to share ISLI’s experience of collaborating with Chemistry.

Our presentation: ‘Designing a subject-specific EAP course for Chemists’

We outlined the content of the module, showing samples of teaching materials, and explained the story of the module’s creation. We emphasised the central role collaboration had to play in the creation and running of the module: both collaboration between the University of Reading and Nanjing University of Information Science & Technology (NUIST), and collaboration between ISLI and Chemistry. The latter in particular was central to delivering a module that teaches English that is both relevant and achievable. The collaboration ultimately won ISLI/Chemistry a University Collaborative Award for Outstanding Contributions to Teaching and Learning (2014-2015).

The ‘English for Chemists’ module (CH3ENG) was created for the 2014/15 session onwards as a result of forward planning:

  • Chemistry staff members visiting NUIST and meeting Applied Chemistry students as well as their lecturers
  • Chemistry staff members discussing any ‘gap’ of attainment likely when the 3+1 students arrive for Part 3 (thereby recognised that EAP support would be a necessary component)
  • Chemistry working with ISLI to create 20 credits’ worth of study designed uniquely for the NUIST  students arriving for Part 3.

Two types of essential skill were identified as areas which would normally have been covered or developed during Parts 1 and 2:

  • language functions, such as explaining chemical reaction processes, clear pronunciation, effective speaking in groups in labs
  • important Chemistry skills, such as safety regulation awareness, Chemistry-specific IT, generic study skills.

The decision was therefore made to create two 10-credit modules, the former delivered by ISLI (CH3ENG), and the latter by Chemistry (CH3NUI), requiring further joint planning to take place, ensuring the modules complemented each other but did not overlap. An example of this would be ‘avoiding plagiarism’, which could equally be considered ‘language’ (ISLI) or ‘general study skills’ (Chemistry). In order to avoid repetition and retain a balance the ‘avoiding plagiarism’ objective was placed within the CH3NUI module. Close monitoring has taken place during the first 2 years, and gradual developments are ongoing, for example a greater emphasis on writing short examination-type responses will be given in CH3ENG.

Presentations from other universities

EAP taught on its own as a subject, as in most Pre-Sessional English courses, usually results in a ‘generic’ form of English teaching, i.e. activities which require academic skills such as structuring writing, using references, presenting clearly, and contributing to seminar discussion. Topics and formats tend to be closer to social science(s) than pure sciences because of the likelihood that the topic areas are ‘common knowledge’. Generic EAP would involve studying texts and writing essays on ethical business, education approaches, employment patterns, and the like.

Contributions to the conference made it clear that ‘imbedded’ In-Sessional English is a fast-growing area of interest for many EAP professionals, and this conference gave an opportunity to share best practice in giving English language support to students learning specific subject areas. For instance, colleagues from the University of Manchester presented on two projects: a masters level ‘Principles of Scientific Writing’ for Chemistry, and the challenges of providing English language support for mathematicians. Colleagues from the University of Edinburgh posed interesting alternative views on to what extent Academic English lecturers can or should comment on the content of students’ writing, and colleagues from the University of Leeds are launching a brand new discipline-specific Pre-Sessional English programme, which has involved close collaboration between the English language centre and subject departments across the university.

Common sentiments expressed were:

  1. a) collaboration between English language and subject experts is vital
  2. b) a ‘blinkered’ subject focus is not enough (as with many professional roles these days): EAP lecturers need to have some interest in or knowledge of specific academic subjects, while subject lecturers need to have some interest in or knowledge of the language issues of international students
  3. c) teaching and learning leaders in UK universities often do recognise – though could perhaps recognise more – the importance of integrating language and study skills support into TNE programmes, rather than offering ‘extra-curricular’ opportunities
  4. d) ideally, staff in both EAP and subject departments should be involved in planning and delivery of certain modules, even at times ‘team teaching’ or ‘team marking’, though this clearly has resourcing implications (utilising PhD students as tutors can be a good solution).

Reflections and follow-up

ISLI at Reading already has an expanding range of subject collaborations as part of the AEP programme, with an increasing number becoming credit-bearing. Food and Nutritional Sciences has a long-standing 2+2 arrangement with Henan University of Technology central to which is an embedded credit-bearing EAP module, while Reading has plans to expand its 3+1 provision with NUIST in other subject areas. This seems to be in step with other UK universities, and there will be more of such possibilities growing in future.

Meanwhile, ISLI are currently looking into developing a more subject-specific PSE programme, and will therefore be closely watching developments of the new subject-specific Pre-Sessional English programme at Leeds.

Perhaps the most significant expansion of this type of activity will be seen at the Malaysia campus, where students will benefit from carefully planned English language and study skills input both before and during their degree courses, and will feature inter-campus as well as inter-departmental collaboration.