Integrating Facebook into team-based learning

Dr Christopher Voisey, Henley Business School
c.j.voisey@reading.ac.uk
Year of activity: 2014/15

Overview

11331The core Part Two undergraduate module, International Business Management and Strategy (MM272), was redesigned on two pillars: teamwork, and social media (Facebook). Formal student evaluations were high and feedback from focus groups with students was very positive – students found the use of Facebook effective and enjoyable, and students felt fully engaged.

Objectives

  • Increase student engagement with team-based learning.
  • Integrate Facebook into module delivery.

Context

Team-based learning forms a core part of the Part Two module MM272; approximately 150 students are enrolled on this module. Yet inter-team discussions within the team-based learning context were limited to and by the classroom. Team-based learning for modules with larger student cohorts is an especially promising context in which Facebook may enhance learning outcomes. A recent project at the University of Reading had evaluated Blackboard Learn and email as being confusing and dated to students for the purposes of sharing, and that Facebook provided a more flexible and familiar platform. As a two-sided network in which posters and readers provide each other with network benefits through interactions, Facebook complements team-based learning by allowing for posting of key team arguments online, and for multiple rounds of comments and responses – dynamic interactions that strengthen learning.

Implementation

First, a closed course Facebook group was created, students were divided into teams, and six Facebook-enabled tasks were designed. These tasks were to vote for module coursework mark allocation across assessment areas, to submit case-based assignments by in-class posting onto dedicated Facebook events (with tagging of other teams for comment), to appeal multiple choice questions, to post analyses of current business topics, for the module convenor to provide assignment-feedback (but not marks), and to post a Q&A and documents for download.

Impact

Facebook enabled development of norms of ‘professional informality’; barriers were lowered and there was greater tacit understanding of the subject, with higher learning outcomes as evidenced from exams. Facebook was inclusive, and gave a ‘voice’ to students who might be more reticent in class discussion. Class time was not monopolised by one speaker, but all voices were provided an audience through postings and comments online.

Reflections

Facebook has afforded advantages understood from a social constructivist perspective on learning – learning emerges from social activity. Students observed each other, their postings, and this shaped their behaviours, leading to the development of norms in interacting, and increasing the level of scholarship in assignments, consistent with social learning theory. Socially, the boundary between personal and professional becomes blurred.

The online studio: using Technology Enhanced Learning to support independent learning

Dr Jeanne-Louise Moys, School of Arts and Communication Design
j.l.moys@reading.ac.uk
Year of activity: 2014–15

Overview

Typoresources-1-3The project explored what kinds of online resources BA Graphic Communication students engage with and need and, through an iterative design process (combining prototyping and user testing), developed a new online resource interface to support learning.  As a result, staff and students within the Department of Typography & Graphic Communication were able to gain a better understanding of students’ preferences and needs, with regards online resources.

Objectives

  • Identify what kind of resources students prefer and what kind of interaction they should support.
  • Develop a prototype that responds to these needs.
  • Test the prototype and refine it further.

Context

Typography students engage in a great deal of independent learning. This includes a significant amount of online research that students conduct in relation to their studies. The Department wanted to find ways to support this and extend it through Technology Enhanced Learning.

Implementation

First, tutors and students took part in collaborative brainstorming workshops, in which the main issues which the project sought to address were discussed. These workshops fed into the creation of a short questionnaire, which the student project leaders used to elicit feedback from their peers about their preferences and common methods of working and communication both among themselves and with staff. The findings of the questionnaire, which was completed by 25 students, reinforced the need for a new online resource interface and allowed the creation of a focused design brief to guide the development of the prototype.

As a result of the questionnaire feedback, the prototype prioritised ease of navigation, as respondents had indicated that they wanted the resource to allow them to browse well-structured categories, and also to make searches for specific resources.

Following the development of the prototype, a series of semi-structured interviews with staff and students was conducted, to gain feedback on the resource, with this feedback being used to refine the prototype.  For example, feedback indicated that students wanted to be able to search for resources thematically rather than necessarily be limited to a structure that reflected the structure of particular modules taught within the Department.

Impact

The project has enabled staff within the Department of Typography & Graphic Communication to improve their understanding of students’ preferences and needs and the ways in which they engage with online learning resources. This forms a useful foundation that can inform the ways in which we continue to support teaching and learning. The prototype that has been developed is an excellent starting point, and has received positive feedback from both students and staff.

Reflections

Given the positive feedback of students and staff, there is a strong desire within the Department to continue to explore ways of implementing the resource to benefit students for the long term. Two Study Abroad students continued to work on developing and testing materials for the proposed resource over the summer. The project is on-going, although resourcing it sufficiently continues to be a challenge.

One of the main difficulties faced during the project was timing. As a result, the opportunity to use the full budget was missed, and a number of the resources that were originally envisaged could not be utilised within the time available.

The success of the project is fully attributable to the efforts of the three students who worked on it. As the project was student-led, this allowed the project to respond directly to the challenges that students face. The student team benefited from their involvement in the project as they gained experience of conducting end-user research, and using this research to iteratively design and develop a prototype, as well as developing skills such as the ability to work effectively within a team, and written and verbal communication within a number of different contexts.

Links

LS1TAL Techniques and Skills for Applied Linguistics: Improving the student experience

Professor Jane Setter, School of Literature and Languages
j.e.setter@reading.ac.uk
Year of activity: 2014-15

Overview

12759 (1)Students and staff worked together during 2014-15 to develop the Department of English Language and Applied Linguistics’ new compulsory Part One module Techniques and Skills for Applied Linguistics (LS1TAL), run for the first time in 2014-15, to make it more interesting, useful and relevant to 21st Century undergraduate students. The project sought, among other things, to address the University Board for Teaching and Learning Enhancement Priority to evolve our approaches to teaching and learning, with a specific focus on using Technology Enhanced Learning in class and in assessment.

Objectives

  • An improved module following input from students which addresses their needs more closely in the development of the study of our discipline and transition to Higher Education.
  • Better use of Technology Enhanced Learning elements in content, delivery and assessment.
  • Enhanced use of the formative assignment English Language and Applied Linguistics students are asked to prepare, and of the feedback given.
  • The development of good practice which can be shared across our modules and with others in the University and across the sector.

Context

The module convenor had produced a new compulsory module for 2014-15 which addressed many of the issues arising for students in the first year of study, such as general transition to Higher Education; how to do tertiary-level academic writing; how to use and get the best out of tools such as Turnitin; how to present yourself effectively online with a jobs-market orientation; how to do assessments using Technology Enhanced Learning approaches, such as blogging and short videos. Student involvement in the development of the module was desired to make it particularly relevant and useful to them.

Implementation

Students taking the module were recruited during the Autumn term 2014-15 to be leaders and participants in the development of the module; four came forward. PLanT funding was applied for and received. Subsequently, focus groups were held at four points during the year between students and staff to review module content and suggest ways to develop it. Finally, with the agreement of the students, a new weekly schedule for the module (which runs in the Autumn and Spring terms) was drawn up.

Specifically, students asked for more concise and focussed input on transitions to Higher Education and online presence, including a specific session on building a LinkedIn profile, a more hands-on approach to library skills training, input from students at Parts Two and Three, and sessions from Student Counselling and Wellbeing.

Impact

Students and staff involved felt that the outcomes had been very positive. Students valued having the chance to develop a new module, and staff enjoyed working with students, finding out what they already knew and what needed further development, and understanding their viewpoint on their needs as new entrants to Higher Education in the UK. The real test for the module, however, will be the revised module running in the 2015-16 academic year, during which data will be collected from the new cohort using module evaluation forms to compare with last year’s evaluations and see whether student satisfaction has improved.

We were delighted that students had no issues with the Technology Enhanced Learning elements in the module content or assessment. In fact, they thought they were very useful and well-integrated.

An unexpected outcome has been the Director of English Language and Applied Linguistics’ Postgraduate taught programmes’ interest in the module to see whether it could be adapted for MA students.

Reflections

The activity was made successful by the involvement of students in developing this module. Teaching and Learning Dean Dr David Carter had commented that it seemed like a very well-designed module; the decision about how to develop the module could have been made by an individual based solely on student feedback questionnaires, but it seemed much better to have the hands-on involvement of students, as the module is aimed at supporting students through Part One. Their involvement enabled students to have input into their degree which resulted in real change, to see first-hand the issues involved in module development, and also to appreciate the Department’s attention to teaching, learning, the development of transferable skills, and supporting students to get the best from their university study and beyond.

War Child on Screen

Dr Ute Wolfel, Literature and Languages
u.wolfel@reading.ac.uk
Year of activity: 2014/15

Overview

9412Finalist students from German, French and Italian organised a public film season of four films (German, French, Spanish, Italian) with Reading Film Theatre (RFT) on ‘Children in War’ to commemorate the 70th anniversary of the end of World War II. The students chose the films, contacted the distributors, and helped with the actual screening but also researched the films and put together Film Notes that, together with an invitation letter, were sent to local secondary schools.

Objectives

  • Encourage students to undertake independent research within the context of taught modules.
  • Enable the students to reach beyond university by using their knowledge in a public context.
  • Enable them to see the relevance of their academic learning and effort.
  • Allow them to gather practical experience within the wider field of their course by including them in the organisational work with RFT, distributors, the University of Reading’s Design & Print Studio, and local schools.

Context

The project took place within the context of Dr Leavitt’s and Dr Wolfel’s research and finalist modules on World War II and War Cinema. Dr Leavitt and Dr Wolfel are specialists on the respective national cinemas and have worked on war films in particular. At the time of the project, Dr Wolfel was also principal investigator for a British Academy/Leverhulme Small Research Grant on ‘Children in German War (Con)Texts’.

Implementation

Students and staff from the respective languages and modules were asked to join the project. A schedule was agreed by all and then students formed groups to watch and choose the films for the season. Students divided into working groups for the creation of Film Notes as well as organisational work such as liaising with distributors and RFT. The students in the various groups contributed researched information to the Film Notes and wrote them up together with staff; students also read the Film Notes’ proofs sent from Print & Design. Students as well as staff wrote an invitation letter for local secondary schools and sent it out. At the actual screenings students helped as ushers; for the German screening they also did part of the introduction to the film and helped with the following Q&A session.

Impact

The Film Season as a whole was a success. Out of the four films scheduled, three were actually shown and attracted very good audience numbers and lively discussions at the end. The students most engaged in the project, enjoyed the work as well as the success. They found the work undertaken useful and rewarding – if not always as easy and straightforward as anticipated – and were proud of having been involved in a public outreach event related to their actual studies.

While the initial response from secondary schools was enthusiastic, not all the schools that had booked seats came to the screenings. Those schools that attended, however, enjoyed the event and new perspectives offered. It was good to see that the film season attracted a good audience from the general public.

Reflections

The project’s success was based on a small group of students’ engagement and diligence and also some of the staff’s willingness to work hard with those students. Were this was not given, the implementation would have been less successful. Some of the students participating felt less responsible for the work and were therefore less reliable. One of the reasons for this might have been that the group of students involved was initially too large and not all the students were equally interested in the topic. For such a work intensive project it seems, retrospectively, best to keep it smaller and the group closer together, perhaps within the context of one module or research project.

Developing the module ‘Persuasive Writing’ and considering the professional development of our students

Dr Cindy Becker, Literature and Languages
l.m.becker@reading.ac.uk
Year of activity: 2014/15

Overview

11299In order to allow a module offered within the Department of English Literature to map onto the needs of the professional world, a PLanT project was created to gain input from professionals on the development and delivery of the module. As a result, a number of areas were identified in which students would benefit from additional guidance in preparing them for their post-University careers.

Objectives

  • To develop the module ‘Persuasive Writing’.
  • To increase links with professionals.
  • To ensure that professional development opportunities for English Literature students are provided.

Context

In October 2014 the Department of English Literature introduced a new module in Persuasive Writing (EN1PW). The module is intended to educate students in the art of writing away from academia (letters, reports, newspaper and journal articles, political speeches, press releases, marketing copy and online material). It was decided that, as the module EN1PW required students to consider writing that is undertaken in a professional context, it would be valuable to gain some professional input in its development and delivery. Additionally, the Department is keen to increase its links with local commercial and professional contacts.

Implementation

Working party meetings with students were held, and then a lunch for members of staff, students and professional representatives was provided so that discussion of the module and how it might map onto the skills expected of highly employable and successful graduates could be facilitated. Following the lunch students and staff met again to consider a course of action for 2015/16.

Impact

The project successfully identified a number of areas in which students would benefit from receiving additional guidance. It was decided that in order to provide guidance, handouts and other supporting material would be produced by PLanT students, with staff advice. These areas included: guidance for students on how to promote themselves in the job market across different sectors; how to maximise skills; making core study areas count on a CV; how to write a personal profile for a CV; the structure of writing and how to remain focussed on the central message; overcoming worries about making the most of time and opportunities at university; and learning more about work experience placements.

The University of Reading will be piloting a Peer Assisted Learning (PAL) scheme in the coming year, and the PLanT students have all expressed interest in being involved if EN1PW is chosen as one of the pilot modules.

An unexpected outcome was that one student was offered professional mentoring as a result of the contact made at the lunch.

Reflections

The PLanT project worked well because it worked on a simple format and a manageable timeline. As a result of the findings of the project, the Department of English Literature is considering introducing a new module at Part Two on ‘Public Rhetoric and Persuasion’. This would sit neatly alongside the existing Part Two module Communications at Work as a natural follow-on module from EN1PW.

The project also highlighted that English Literature students needed some free professional development training courses, which could be provided by colleagues across the university. The Department is considering providing training sessions itself for its students to help them in their professional development in areas including: early career planning; presentation and writing skills; managing a social media presence; effective methods for group work; and how to produce a business case or funding bid.

Links

Professional Track – University of Reading

Introducing inclusive design to our new typography students by Jeanne-Louise Moys

Breaking down Barriers has kicked off the academic year with a workshop in inclusive design with our new Part 1 typography students. Today we had our first session for the BA Graphic Communication Integrated Design Methods module. The students engaged with the new SEE-IT sight exclusive prototype for assessing visual inclusion/exclusion (currently being developed by the University of Cambridge as a new addition to their inclusive design toolkit). Working in pairs, they measured visual inclusion of typographic elements in business cards, leaflets and mobile apps.

The workshop was an engaging way of introducing typography students to the task-based learning approach used in this module. It also provided an effective introduction to inclusive design and the kinds of factors designers need to consider in their decision-making. The module focuses on user-centred design applied to a range of genres including: editorial design (‘design for reading’), pictograms and wayfinding, and digital design.

Typography lecturers Rob Banham and Jeanne-Louise Moys facilitated the workshop. We hope our students will continue to use inclusive design tools to support their decision-making in practical projects throughout their degree. It was also a great way to enrich the student experience with technology-enhanced learning.

Our thanks to Joy Goodman-Deane and Sam Waller who introduced us to the tool at Include2015 and gave us permission to use their prototype in our teaching.

To find out more about our Breaking down Barriers project visit the blog

 

Typography students Theo and Stephen team up to measure the ex/inclusivity of leaflet designs.
Typography students Theo and Stephen team up to measure the ex/inclusivity of leaflet designs.

 

 

 

 

 

 

Typography student Polina setting up to measure ex/inclusivity in cover design.
Typography student Polina setting up to measure ex/inclusivity in cover design.

 

 

 

 

 

 

 

Typography students Kash and Kundai calibrating their phones to measure visual inclusivity.
Typography students Kash and Kundai calibrating their phones to measure visual inclusivity.

 

 

 

 

 

 

Typography students Amber and Orla evaluating the visual ex/inclusivity of capitalised letters on business cards.
Typography students Amber and Orla evaluating the visual ex/inclusivity of capitalised letters on business cards.

 

 

 

 

 

 

 

 

 

Teaching the Digital Text: Literature and the New Technologies

Professor Michelle O’Callaghan, School of Literature and Languages
m.f.ocallaghan@reading.ac.uk

Overview

12754The project ‘Teaching the Digital Text: Literature and the New Technologies’ employed two undergraduate research assistants to help in the design of a Part Three module that aims to introduce students to current research in the digital humanities and teach practical digital skills. Resulting from the project, a workshop was held, led by experts in the field, and a module was developed that will first run during the 2015/16 academic year.

Objectives

  • To work in collaboration with students to design a new Part Three module.
  • To identify topics and tasks to include on the module.
  • To experiment with open source software.
  • To explore different modes of teaching and assessment.

Context

Digital Humanities is an emerging field that brings together studies in the humanities with information technology and raises pressing methodological questions. Given the project leader’s own involvement in digital editing and database projects, the aim was to involve students in developing a module that explores how literary studies is engaging with these new technologies.

Implementation

The aim of the project was to develop a Part Three module in collaboration with undergraduate research assistants, who were selected through a formal application process. Over a twelve week period, the team worked together on a pilot of the proposed module. Through a process of discussion, the team put together a bibliography of the critical material, developed and trialled tasks and assignments, debated suitable modes of assessment, and explored the resources available. During this twelve week period, the project leader met with the IT Business Partner of the Faculty of Arts, Humanities and Social Science to discuss the IT requirements for the module.

At the end of the pilot, a workshop, ‘Teaching Digital Humanities’, was held, led by invited speakers from the University of Oxford, Bath Spa University, and the University of Winchester, who currently run successful modules in this area on undergraduate and postgraduate programmes, as well as Dr Matthew Nicholls from the University of Reading’s School of Humanities, who spoke on ‘Digital modelling in teaching and learning’.

Impact

This pilot project culminated in the successful design of a Part Three module, ‘The Digital Text: Literature and the New Technologies’, which will run in Spring Term during the 2015/16 academic year. The workshop held as part of the project was especially productive. It brought together a range of colleagues from within the University of Reading – academics, librarians, and those in IT – and from other universities, who shared their expertise and experiences of working within the field of digital humanities and the broader issues the new technologies raise for the study of humanities.

Reflections

The most successful aspect of the project was the opportunity that it provided to design a module in collaboration with undergraduate students. This student-led approach to module design is particularly appropriate in this instance because digital humanities is a field that combines theory and practice, and so provides students with the opportunity to apply their learning through using digital tools and creating their own digital outputs. At a very practical level, collaborating with students on module design is invaluable for identifying what are the most effective and engaging modes of delivery and assessment. It is very stimulating to discuss with students pedagogic issues, not only at the practical level of what works in the classroom and what does not, but also how to engage students in thinking about wider conceptual and theoretical issues.

Core Issues in English Language Teaching: building student autonomy, technology-enhanced skills and employability

Dr Clare Wright, School of Literature and Languages
c.e.m.wright@reading.ac.uk
Year(s) of activity: 2014-15

Overview

12758This project aimed to build student expertise in managing task-based approaches to learning, foster active engagement in seminars including international students, and support students’ development of Technology Enhanced Learning (TEL) skills, through student-led revisions of a popular undergraduate module, with the Employability and Professional Track staff at School level, the Generating Resources and Access to Screencapture Software (GRASS) team and the central TEL team.

Objectives

  • Revise the module delivery to enhance student autonomy and academic development.
  • Improve preparation for and engagement with team- or task-based work in seminars
  • Improve the use of TEL in class and the related skills development of both staff and students.
  • Build up student employability in teaching-related expertise by leading a team- or task-based teaching approach in seminars.

Context

Core Issues in English Language Teaching for Part Two and Three students aims to build awareness of professional language teaching practices in international settings, and has approximately 35 students. Students enrolled on the module learn about different language teaching approaches, including task-based learning, team-based teaching, and TEL. This project responded to student demand for clearer training to manage task-based approaches to learning, greater engagement in seminars including international students, and greater skill-development of TEL.

Implementation

Two Part Three students and two international students conducted this project, alongside the module leader, with the Employability and Professional Track staff at School level, the GRASS team and the central TEL team.

The project team worked through revisions to the existing module guide, held a student focus group to discuss possible changes with students across the university, attended tailored training sessions with GRASS and TEL team members, implemented their training by using various TEL products (such as Camtasia and Powtoon), prepared presentations for a University of Reading TEL Showcase organised by the Centre for Quality Support and Development (CQSD) and Reading University Students’ Union (RUSU), and wrote a final blog entry on the project. The project leader, Clare Wright, was awarded an inaugural national Jisc Change Leader Award for a portfolio based on this project.

Impact

The student project team members could show full satisfaction when reflecting on their progress in understanding more about learning processes, and in gaining greater employability as a result of developing TEL-related skills, delivering presentations to the Pro-Vice-Chancellor (Teaching and Learning) and a wider University audience, and writing up the project blog. The project revealed that students were generally happy with the way they were being taught, but that including more TEL and autonomous learning could seem a challenge, especially for Part Two students. The suitability of the project for the Jisc Change Leader Award was an unexpected outcome, and feedback from the project submission could be used to benefit University Teaching and Learning (T&L) stakeholders, for example at a T&L Showcase event.

Reflections

The positive engagement with the aims of the project, and the close interaction between the students and the project leader was a key element of the project’s success. Attempts to roll out discussions to a wider student base, through focus groups, were less successful, suggesting either that students felt they were too busy to attend such events, despite the incentive of a free lunch, or that they were already happy with the way they were being taught.

Follow up

The Core Issues in English Language Teaching module is being revamped for Part Two students for the 2016-17 academic year, and will take the findings of this project into account.

Links

Engage in Teaching and Learning blog post: The PLanT Project and ‘Core Issues in English Language Teaching’ by Jess Fullam, Emily King, Daria Pominova and Megumi Kuranaka

Assessing the use of Technology Enhanced Learning in Higher Education: the case of trading simulation software at the ICMA Centre

Dr Ioannis Oikonomou, ICMA Centre
i.oikonomou@icmacentre.ac.uk
Year(s) of activity: 2013-14

Overview

8948This project reviewed the effectiveness of the ICMA Centre’s use of trading simulation software, a unique combination of problem-based learning and role-playing which uses modern technology.  While it was found that students enjoyed having access to trading simulation software for their learning, a number of areas in which improvements could be made were identified, and recommendations were made to effect these.

Objectives

  • To assess the effectiveness of the ICMA Centre’s use of trading simulations software.
  • Highlight areas for improvement and make suggestions about the possible restructuring of the content of the offered trading simulation modules and ways of further enhancing their academic and practical usefulness for students.

Context

The ICMA Centre has three dealing rooms, which are used for conducting small group seminars, workshops and trading simulation sessions for modules at both undergraduate and postgraduate levels, as well as being a valuable tool for outreach purposes.

Although the ICMA Centre has been subject to periodic and contextual review, there has been no formal investigation that specifically targets the teaching and learning issues and transferable skills of the trading simulation software.

Implementation

To assess the effectiveness of the use of these facilities, historic feedback was analysed. The ICMA Centre had regularly undergone periodic and contextual reviews as according to University of Reading policy, with these reviews evaluating all aspects of the ICMA Centre’s programmes. This was therefore a valuable resource for understanding the strengths and weaknesses of the use of trading simulation software for teaching and learning within the wider context of the ICMA Centre’s delivery of programmes.

Also analysed were evaluation forms connected to trading sessions at both the undergraduate and postgraduate level for three academic years. The great benefit of these data were that it allowed quantitative analysis of trading simulation software, as students gave numerical scores to indicate their satisfaction. Qualitative data were also available, with students providing free text comments, which give specific details about what had worked well and what might need improving.

Interviews were conducted with module convenors and teaching assistants. This allowed greater detailed information to be generated on the strengths and weaknesses of trading simulation sessions, and offered the chance to discuss module convenors’ and teaching assistants’ perspective on trading simulation sessions. Additionally, interviews with staff were valuable for capturing some of the informal opinions and attitudes of students, which may not have expressed in formal evaluations.

The guidance offered by these analyses was used to formulate an online questionnaire in order to generate quantifiable data.  Finally, two student focus groups, one of undergraduate students and one of postgraduate students, were interviewed in order to expand upon the findings of the questionnaire. Effort was made to accurately represent the diversity of student backgrounds on ICMA programmes in the focus groups.

Reflections

Historic evaluation forms, interviews with module convenors and teaching assistants, the online questionnaire, and the focus groups had comparable findings.  Overall, students very much enjoyed the use of trading simulation software, and generally found it to be user-friendly, reasonable and realistic.  The realism and ‘hands-on’ nature of the platform are particularly beneficial characteristics, as adult learners tend to focus on tasks, especially when they believe they may encounter these in their lives.  The trading simulations were highlighted as being effective tools for the development of employable skills, and helped students to internalise complex financial concepts.

The principal negative aspects of users experiences of trading simulation software that were raised at multiple points during the study, were that students wanted more time using the trading simulation software, and better connection between lectures and use of the trading simulation software.  This was most keenly felt by undergraduate students, who receive significantly fewer trading hours than postgraduates, and who felt that the sessions could be better embedded into their teaching and learning portfolios. As a result of these findings, a number of recommendations were made for improving the delivery of teaching and learning with the use of trading simulation sessions.

Follow up

Progress has been made on fulfilling the recommendations of the report: Trading Simulation II has been moved from the Financial Modelling module to the more suitable Debt Markets and Instruments; module convenors have instructions to be mindful of the link between their lectures and trading simulation sessions, and for how performance in trading simulations sessions is to be benchmarked; alterations and additions have been made to the simulation software’s scenarios so that it can be utilised for different learning outcomes; availability of trading simulation sessions has been increased, and trading hours for students have been increased; students are given firm guidance and information on the interpretation of and access to their feedback; and an experienced trader has been employed as a sessional lecturer for the undergraduate training sessions.

With these alterations having been made, feedback on trading simulation sessions has improved, and students demonstrate deep and broad levels of learning on concepts they are able to explore through the use of trading simulation sessions.

The Language Learning Advisor scheme

Alison Fenner, International Study and Language Institute
j.a.fenner@reading.ac.uk
Year(s) of case study activity: 2012-13

Overview

11683 (1)The scheme provided training for students to act as Language Learning Advisors (LLAs) to Institution-Wide Language Programme (IWLP) and Modern Languages and European Studies (MLES) students, providing peer support for developing language learning strategies.  The scheme is popular, and has benefited students receiving advice, the Language Learning Advisors, and tutors within the IWLP and MLES.

Objectives

  • Provide students with strategies for ‘learning how to learn’ a language.
  • Provide a supportive peer environment in which advice can be given which corresponds to the individual’s academic and cultural needs.
  • Encourage the acquisition of independent language-learning strategies and the development of specific skills.
  • Foster transferable skills such as self-evaluation, time management and goal setting.
  • Allow students within MLES and higher levels of the IWLP to develop coaching skills, enhancing their employability.
  • Provide a service to support tutors within the IWLP and MLES.

Context

The IWLP has about 850 students enrolled on its modules, with 24 tutors. The students are drawn from all schools and nationalities represented within the University of Reading.

It became clear to IWLP tutors that students needed to ‘learn how to learn’ a language, since many students have little experience of formal language learning and have therefore developed few language learning strategies. There are many simple techniques which can be taught and be of real benefit to the student. As most IWLP tutors are part-time, they often do not have the time or place to offer this level of support to students on an individual basis.

Implementation

The project followed the stages as detailed:

  1. The scheme was discussed with colleagues in MLES in order to explain the benefits of their students becoming LLAs.
  2. Applications from MLES undergraduates to become LLAs were invited. A further incentive was provided for participation, as students who did so would be eligible for the Reading Experience and Development (RED) Award.
  3. As the personal approach of the LLAs was essential, applicants’ tutors were asked to give a reference before their appointment was confirmed.
  4. A training session was held in which the LLAs were provided with materials to help their guidance. These included a questionnaire for LLAs to send to students before their first appointment to encourage reflection upon their learning and goals.
  5. An appointment system was set up to allow students to schedule meetings with their LLA.
  6. The scheme was presented to IWLP tutors so that they were aware of its advantages and could encourage their students to attend sessions.
  7. Throughout the year the LLAs were in constant contact with the Project Leader so their activity could be monitored, and any issues could be addressed.

Impact

Students who received advice from the LLAs gained confidence in their abilities, and developed strategies to help themselves acquire language skills more effectively. Additional benefits were that students with access to an LLA were motivated to seek additional resources in the Self-Access Centre for Language Learning (SACLL) or elsewhere, and that having regular appointments with their LLA encouraged students to build in extra time for additional language learning activities.

LLAs found the experience of providing advice to students on IWLP courses rewarding, and they enjoyed the interpersonal nature of the work. LLAs reported that their own language learning techniques had improved as a result of the increased awareness they obtained through the work.

The scheme has provided a useful academic support service for tutors within the IWLP and MLES. As a result, tutors have been appreciative of the scheme.

Reflections

In its first year, it became clear that the scheme was of great value to both students on IWLP courses, and those who became LLAs. The success of the scheme was reflected in student feedback.  Some feedback obtained identified ways in which the scheme could be improved. In the first year there had been less emphasis on matching students to LLAs specialised in the language they were learning.  While sessions with LLAs were intended to focus on general language learning strategies rather than language-specific advice, some students expected to have an LLA specialising in the language they were learning, and were disappointed as a result, although most still found the sessions useful. Consideration was given to this, and the scheme was subsequently adapted.

Follow up

The LLA scheme has been expanded beyond its original remit in terms of the numbers of students who benefit from sessions with an adviser. A greater number of LLAs have been recruited from across MLES, as well as students on high level IWLP courses by recommendation of their tutor. The increased use of LLAs has been enhanced by having LLAs attend initial IWLP sessions in order to introduce themselves to students.

Since the pilot scheme was run, there has been closer liaison between tutors and LLAs so that advisers can be more aware of what advice their students require.

Where possible, students are now matched with LLAs who are specialists in the language they are studying, although the emphasis remains on the acquisition of generic, rather than language-specific, learning strategies and on providing students with a supportive peer environment in which they can develop effective autonomous language learning skills.