Organising a Peer Review Event of Synchronous Online Teaching

 

 

Vicky Collins

v.collins@reading.ac.uk

International Study and Language Institute, ISLI

Overview

Each year tutors on  the Academic English Programme [AEP] run by ISLI participate in an internal show case of tips and best practices as a Peer Review event. This year we  chose the theme of ‘Managing synchronous online teaching’  given the level of challenge it presents and creative solutions emerging  to these.  The event included a pre task, live demos and talks throughs, an external list of resources for participants, and a final compendium of curated videos (recorded from the live delivery) for wider dissemination in ISLI.

Objectives

The main aims of the annual Peer review event are:

  • To draw out good practice and reflect on experiences of teaching on the Academic English Programme [AEP] from the previous year or term
  • To foster a team environment by providing for a network to exchange ideas and experiences

Whilst acknowledging that there are many tutorials and training videos available widely to support online teaching, for this peer review on ‘Managing  synchronous online teaching’ we were keen to draw out  tips and practices developed in situ.

Context

Since September 2020, the whole AEP team has been involved in regular live online teaching. This includes all aspects of the Academic English Programme from discipline specific courses to webinars on particular aspects of academic language and literacy.  Prior to this most of our experience and training for the transition to online T & L  was around asynchronous delivery, so we thought a review and reflection of online synchronous teaching was timely

Implementation

I started by researching sub themes within ‘managing online synchronous teaching’ and developed a list from which to solicit ideas for tips and practices from the teaching team:

  • Opening and closing a session
  • Spaces for collaboration
  • Tools for live interactivity
  • Multitasking during sessions
  • Working with longer texts online
  • Teaching to the void: finding ways of connecting to students
  • Staging & organising of activities

 

Soliciting, categorising and developing initial ideas in advance with colleagues helped avoid duplication and also meant I could allocate suitable timings to presentations/demos .  The event was scheduled for 3 hours with rest breaks and question times and held on Teams. Given the commitment of time required, this peer review event takes place in January each year- before the Spring term gets underway and also to boost morale on return from the festive break.

Prior to the event I set a pre task on the topic of ‘What does live online learning look like for our discipline?’ . A discussion thread was set up and colleagues contributed voluntarily .

I also developed a list of external resources on the topic of online synchronous learning to share with participants after the event.

The Peer review event itself was recorded, with permission, and I then curated the individual presentations into 18  bite sized videos.

Impact

A feedback  survey was issued once all resources had been released. This was completed by 8 out of 12 participants.

The aim of the feedback survey was to gauge satisfaction with the event and impact it had on participants preparedness for live online teaching this term [Spring 2021]

In terms of satisfaction, all participants strongly agreed that the event was effectively organized.

All participants strongly agreed [5] or agreed [3] that the event and resources helped them to feel more prepared. Varying levels of confidence in live online scenarios are reflected in participants’ familiarity with ideas presented by their peers. Most reported that between 25-50% of the activities were new to them, and two reported a greater percentage.

Participants listed a range of the tips and practices presented by peers that they would like to try out this term [Spring 2021]

Reflections

One of the most significant outcomes of this was that despite the plethora of tutorials and training vignettes on you tube for example, which  teaching staff can consult, a genuine account of these tips and practices  in situ  is still much  valued.  My colleagues  were able to discuss with sincerity the pros and  cons of practices they had tried in the past term, and how they hoped to continue building on these.  Comments to the pre task  discussion question were insightful and I feel I learnt much from these as I compiled them into a summary. I felt this approach to peer learning was particularly conducive i.e giving peers a space to contribute to a thread, time to read through other contributions, and then for the facilitator to summarise this so we have a meaningful record of our thoughts and ideas. Not everybody in the team had the confidence to present  or demo tips and practices, and indeed there was no pressure to do so, but the pre task allowed for them to contribute to the event in a another form

Follow up

  • The feedback form included an area for participants to share what ideas from the event they would like to put into practice this term. I will informally review this at the end of the term[Spring 2021] and have set up a discussion thread for peers to comment on these
  • Participants have given permission for their videos to be used more widely in ISLI for teacher development purposes.

The impact of COVID upon practical classes in Part 1 chemistry – an opportunity to redevelop a core module

Philippa Cranwell p.b.cranwell@reading.ac.uk, Jenny Eyley, Jessica Gusthart, Kevin Lovelock and Michael Piperakis

Overview

This article outlines a re-design that was undertaken for the Part 1 autumn/spring chemistry module, CH1PRA, which services approximately 45 students per year. All students complete practical work over 20 weeks of the year. There are four blocks of five weeks of practical work in rotation (introductory, inorganic, organic and physical) and students spend one afternoon (4 hours) in the laboratory per week. The re-design was partly due to COVID, as we were forced to critically look at the experiments the students completed to ensure that the practical skills students developed during the COVID pandemic were relevant for Part 2 and beyond, and to ensure that the assessments students completed could also be stand-alone exercises if COVID prevented the completion of practical work. COVID actually provided us with an opportunity to re-invigorate the course and critically appraise whether the skills that students were developing, and how they were assessed, were still relevant for employers and later study.

Objectives

• Redesign CH1PRA so it was COVID-safe and fulfilled strict accreditation criteria.
• Redesign the experiments so as many students as possible could complete practical work by converting some experiments so they were suitable for completion on the open bench to maximise laboratory capacity
• Redesign assessments so if students missed sessions due to COVID they could still collect credit
• Minimise assessment load on academic staff and students
• Move to a more skills-based assessment paradigm, away from the traditional laboratory report.

Context

As mentioned earlier, the COVID pandemic led to significant difficulties in the provision of a practical class due to restrictions on the number of students allowed within the laboratory; 12 students in the fumehoods and 12 students on the open bench (rather than up to 74 students all using fumehoods previously). Prior to the redesign, each student completed four or five assessments per 5-week block and all of the assessments related to a laboratory-based experiment. In addition, the majority of the assessments required students to complete a pro-forma or a technical report. We noticed that the pro-formas did not encourage students to engage with the experiments as we intended, therefore execution of the experiment was passive. The technical reports placed a significant marking burden upon the academic staff and each rotation had different requirements for the content of the report, leading to confusion and frustration among the students. The reliance of the assessments upon completion of a practical experiment was also deemed high-risk with the advent of COVID, therefore we had to re-think our assessment and practical experiment regime.

Implementation

In most cases, the COVID-safe bench experiments were adapted from existing procedures, allowing processing of 24 students per week (12 on the bench and 12 in the fumehood), with students completing two practical sessions every five weeks. This meant that technical staff did not have to familiarise themselves with new experimental procedures while implementing COVID guidelines. In addition, three online exercises per rotation were developed, requiring the same amount of time as the practical class to complete therefore fulfilling our accreditation requirements. The majority of assessments were linked to the ‘online practicals’, with opportunities for feedback during online drop-in sessions. This meant that if a student had to self-isolate they could still complete the assessments within the deadline, reducing the likelihood of ECF submissions and ensuring all Learning Outcomes would still be met. To reduce assessment burden on staff and students, each 5-week block had three assessment points and where possible one of these assessments was marked automatically, e.g. using a Blackboard quiz. The assessments themselves were designed to be more skills-based, developing the softer skills students would require upon employment or during a placement. To encourage active learning, the use of reflection was embedded into the assessment regime; it was hoped that by critically appraising performance in the laboratory students would remember the skills and techniques that they had learnt better rather than the “see, do, forget” mentality that is prevalent within practical classes.

Examples of assessments include: undertaking data analysis, focussing on clear presentation of data; critical self-reflection of the skills developed during a practical class i.e. “what went well”, “what didn’t go so well”, “what would I do differently?”; critically engaging with a published scientific procedure; and giving a three-minute presentation about a practical scientific technique commonly-encountered in the laboratory.

Impact

Mid-module evaluation was completed using an online form, providing some useful feedback that will be used to improve the student experience next term. The majority of students agreed, or strongly agreed, that staff were friendly and approachable, face-to-face practicals were useful and enjoyable, the course was well-run and the supporting materials were useful. This was heartening to read, as it meant that the adjustments that we had to make to the delivery of laboratory based practicals did not have a negative impact upon the students’ experience and that the re-design was, for the most part, working well. Staff enjoyed marking the varied assessments and the workload was significantly reduced by using Blackboard functionality.

Reflections

To claim that all is perfect with this redesign would be disingenuous, and there was a slight disconnect between what we expected students to achieve from the online practicals and what students were achieving. A number of the students polled disliked the online practical work, with the main reason being that the assessment requirements were unclear. We have addressed by providing additional videos explicitly outlining expectations for the assessments, and ensuring that all students are aware of the drop-in sessions. In addition, we amended the assessments so they are aligned more closely with the face-to-face practical sessions giving students opportunity for informal feedback during the practical class.

In summary, we are happy that the assessments are now more varied and provide students with the skills they will need throughout their degree and upon graduation. In addition, the assessment burden on staff and students has been reduced. Looking forward, we will now consider the experiments themselves and in 2021/22 we will extend the number of hours of practical work that Part 1 students complete and further embed our skill-based approach into the programme.

Follow up

 

Links and References

Can Online Learning Facilitate Meaningful Interpersonal Connection?

Shelley Harris

shelley.harris@reading.ac.uk

Overview

As part of my role as a Creative Writing lecturer, I link undergraduates with professionals from the publishing industry, offering – among other things – extracurricular events for students in the School of Literature and Languages. In the past, these have broadened students’ understanding of the roles involved in publishing and given them hands-on, CV-friendly experience of the skills required in those roles. The goal is to improve students’ knowledge, confidence and employability rather than secure them a job, though sometimes they are given an unexpected leg-up: after a course in 2018, the visiting editor was so impressed by one of our students that he introduced her to a contact at Hachette.

Whatever the specifics of the event, I always seek to bring those professionals into the room – in part to demystify this competitive sector, and in part because, as a ‘high context’ industry (Hall 1977), it has a historically offered jobs to the privileged: those with cultural capital. My aim is to give all our students the chance to accrue such capital.

 

 

Objectives

My ambition for the online event remained the same as its original iteration: to facilitate meaningful connections between our students and the industry guests.

Context

In Spring 2020 I organised an event for Professional Track which – after a panel discussion – would put students into informal breakout groups with early-career publishing professionals. This sort of personal contact is rare, and hugely beneficial for students with an ambition to work in publishing.

The event was scheduled for April, the tea and cake were ordered – and then lockdown occurred. With some trepidation, I redesigned it as an online experience using Blackboard Collaborate. But could an online event really enable the sorts of human connection offered by a face-to-face meeting?

Implementation

TEL’s one-to-one help sessions were a gamechanger for this project, with TEL advisor Chris Johnson offering expert guidance, including the sorts of troubleshooting tips that make all the difference to an online project. There isn’t enough space here to detail them all, but I would hugely recommend making the most of TEL’s expertise.

On the day, the event began with a conventional panel discussion in which I interviewed the guests (an editor, a publicist, a books marketer and a literary agent’s assistant) about their routes into publishing and their experience of work. Students turned off their mics and video, watched the panel and put questions into the text chat, which I then moderated. Next, I put students into small groups using Collaborate’s ‘Breakout Groups’ feature. Each included one publishing professional. I invited all participants to turn on their cameras and mics so that discussion could be more personal and informal. As facilitator, I moved between groups – not participating, but making sure things were running smoothly.

Impact

To what extent was meaningful interpersonal connection facilitated by this online event? Qualitative feedback from students suggests that the ensuing discussions were fruitful. One respondent said: ‘Engaging with the industry professionals in the smaller groups was something that I found to be particularly helpful’, while another said they appreciated ‘talking to individuals with real experience in the sector I am curious about working in.

As with the previous course, one student benefitted in an immediate way; with a guest speaker offering to show her artwork to a children’s publisher. It was encouraging evidence that remote events can bring people together.

Indeed, there were aspects of the online event that seemed to offer advantages over face-to-face meeting; online, there’s a hierarchy of depersonalisation, from a simulacrum of face-to-face (cameras and mics on) through audio only, to text chat which identifies students by name and finally the anonymity of Collaborate’s whiteboard function. This is hard to reproduce in a bricks-and-mortar seminar room – and it liberates participants.

An example of that liberation came in two of the small group discussions, when talk was slow to start and the guest speakers asked students to put questions into text chat instead. Conversation picked up, and once it was under way, students were invited to activate their cameras and microphones. On reflection, I’d start all small group discussion like this next time. The feedback below (in answer to a question about the ways in which the online event was better than an in-person one) suggests how much safer this can make students feel, and how it can lower inhibitions about joining in.

Reflections

We all accept that in-person encounters offer us ways of connecting to each other that are hard to reproduce online, but the reverse is also true. It’s something our neurodivergent students already know (Satterfield, Lepage and Ladjahasan 2015), but my experience on this project has made me sharply aware of the ways in which all participants stand to benefit.

The ‘Get into Publishing’ event has left me cautiously optimistic about facilitating meaningful social connections in the online environment, and keen to further explore its unique social opportunities. And, as Gilly Salmon (2011) makes clear, those connections are not just ‘extras’ – they are absolutely central to successful remote learning.

Links and References

Hall E T (1977), Beyond Culture. Garden City, NY: Anchor Books

Satterfield D, Lepage C & Ladjahasan N (2015) ‘Preferences for online course delivery methods in higher education for students with autism spectrum disorders’, Procedia Manufacturing, 3, pp. 3651-3656

Salmon G (2011), E-Moderating : The Key to Online Teaching and Learning. New York: Routledge, p36

Promoting and Tracking Student Engagement on an Online Undergraduate Pre-sessional Course

Sarah Mattin: International Study and Language Institute

Overview

This case study outlines approaches to fostering an active learning environment on the University’s first fully online Undergraduate Pre-sessional Course which ran in Summer 2020 with 170 students. It reports staff and student feedback and reflects on how lessons learnt during the summer can inform ISLI’s continued online delivery this autumn term and beyond.

 

Objectives

  • To design and deliver an online Pre-sessional Course to meet the needs of 170 students studying remotely, mostly in China
  • To promote student engagement in learning activities in an online environment
  • To devise effective mechanisms for tracking student engagement and thus identify students who may require additional support

 

Context

The Pre-sessional Programme (PSE) is an English for Academic Purposes (EAP) and academic skills development programme for degree offer holders who require more study to meet the English Language requirements of their intended programme. The programme runs year-round and, in the summer, has separate UG and PG courses. We would usually expect to welcome around 700 students to the campus for the summer courses (June-September); in summer 2020 we took the courses fully online in response to the COVID crisis. This case study focuses on the Undergraduate Course.

 

Implementation

Due to the constraints of the time difference between the UK and China, where most students were based, we knew learning on the course would need to be largely asynchronous. However, we were keen to promote active learning and so adopted the following approaches:

  • Use of the online authoring tool Xerte to create interactive learning materials which enabled students to have immediate feedback on tasks.
  • Incorporation of asynchronous peer and student-teacher interaction into the course each week through scaffolded tasks for the Blackboard Discussion Boards.
  • Setting up of small study groups of 3-4 students within each class of 16 students. Each group had fortnightly tutorials with the teacher and were encouraged to use the group for independent peer support.
  • Live online interactive sessions which took a ‘flipped’ approach, so students came prepared to share and discuss their work on a set task and ask any questions.

In order to track engagement with the learning materials we used Blackboard Tests to create short (4-5 questions) ‘Stop & Check’ quizzes at regular intervals throughout the week. We used the Grade Centre to monitor completion of these. We also made use of other student engagement monitoring features of Blackboard, in particular the Retention Centre within Evaluation and Blackboard Course Reports which enable instructors to track a range of user activity.

 

Impact

Our tracking showed that most students were engaging with the tasks daily, as required. We were very quickly able to identify a small group of students who were not engaging as hoped and target additional communication and support to these students.

Student feedback demonstrated that students perceived improvements in their language ability across the four skills (reading, writing, speaking and listening) and this was confirmed by their results at the end of the course. Student outcomes were good with over 90% of students achieving the scores they needed to progress to their chose degree programme. This compares favourably with the progression rate for the on-campus course which has run in previous years.

Feedback from teachers on the learning materials was very positive. One teacher commented that ‘The videos and Xerte lessons were excellent. As a new teacher I felt the course was very clear and it has been the best summer course I have worked on’. Teachers highlighted Xerte, the Discussion Boards and the interactive sessions as strengths of the course.

The materials and overall design of the course have informed the Pre-sessional Course (PSE 1) which is running this Autumn Term.

 

Reflections

Overall, we designed and delivered a course which met our objectives. Some reflections on the tools and approaches we employed are as follows:

Xerte lessons: these were definitely a successful part of the course enabling us to provide interactive asynchronous learning materials with immediate feedback to students. We also found the Xerte lessons enabled us to make coherent ‘packages’ of smaller tasks helping us to keep the Blackboard site uncluttered and easy to navigate.

Discussion Boards: teacher feedback indicated that this was a part of the course some felt was an enhancement of the previous F2F delivery. Points we found were key to the success of Discussion Board tasks were:

  • Creation of a new thread for each task to keep threads a manageable size
  • Linking to the specific thread from the task using hyperlinks
  • Detailed and specific Discussion Board task instructions for students broken down into steps of making an initial post and responding to classmates’ posts with deadlines for each step
  • Teacher presence on the Discussion Board
  • Teacher feedback on group use of the Discussion Board in live sessions to reinforce the importance of peer interaction

Small study groups: these were a helpful element of the course and greater use could have been made of them. For example, one teacher developed a system of having a rotating ‘group leader’ who took responsibility for guiding the group through an assigned task each week. In the future we could incorporate this approach and build more independent group work into the asynchronous learning materials to reinforce the importance of collaboration and peer learning.

Live sessions: student feedback showed clearly that this was an aspect of the course they particularly valued. Both students and teachers felt there should be more live contact but that these do not need to be long sessions; even an additional 30 minutes a day would have made a difference. Teachers and students commented that Teams provided a more stable connection for students in China than Blackboard Collaborate.

Blackboard Tests and monitoring features of Blackboard: these were undoubtedly useful tools for monitoring student engagement. However, they generate a great deal of data which is not always easy to interpret ‘at a glance’ and provides a fairly superficial account of engagement. Most teachers ended up devising their own tracking systems in Excel which enabled them to identify and track performance on certain key tasks each week.

 

Follow up

Taking into account the feedback from this year, materials developed could be used in future to facilitate a flipped learning approach on the course with students studying on campus or remotely. This would address the calls for more teacher-student interaction and enable the course to respond flexibility to external events. Currently, we are applying lessons learnt from the summer to the delivery of our Pre-sessional and Academic English Programmes running this term.

 

Links

The Pre-sessional English and Academic English Programme webpages give more details about the Programmes

Pre-sessional: http://www.reading.ac.uk/ISLI/study-in-the-uk/isli-pre-sessional-english.aspx

Academic English Programme: http://www.reading.ac.uk/ISLI/enhancing-studies/isli-aep.aspx

Misconceptions About Flipped Learning

Misconceptions about Flipped Learning

 

During the COVID-19 pandemic, colleagues in UoR are called to adjust their courses almost overnight from face to face teaching and to fully online ones. As the immediate future is still full of uncertainty, UoR (2020) teaching and learning framework are asking us to be creative in our pedagogical teaching approaches and to come up with strategies that would make courses stimulating and engaging. Flipped learning is one of the approaches suggested in the framework. With that in mind, I have written two articles about flipped learning published here and here.

Flipped learning is a pedagogical approach which comes timely during Covid-19. The advancement of internet technology, online learning platform and social media combined with growing exposure to flipped learning pedagogical approach promote the adoption of flipped learning during this pandemic. However, despite its popularity and published literature about flipped learning, it is evident that there are many misconceptions about it as it remains a somewhat poorly-understood concept among many.

In this last article, I thought I write and share with you some of the misconceptions about flipped learning that I resonate most. At the same time, let us reflect on them and see how we can overcome them if possible. Your feedbacks are always welcome and please do send me your thoughts via w.tew@henley.ac.uk

 

Misconception 1: Flipped learning is about putting video contents online

Reflection: This can be the most popular format to do flipped learning, but it is NOT about putting videos online and having students do homework in class (or online during this pandemic time). Referring to UoR (2020) Teaching and Learning: Framework for Autumn term 2020, we are encouraged to prepare our teaching and lectures in a video format. This format works well with flipped learning instructional strategy for delivering our teaching contents but flipped learning can be about much more than that. Colleagues can opt for videos or just text (readings) materials if they flip their lessons. For example, we can make good use of BB LMS platform to include online reading materials using talis aspire, journal articles, case studies, news that are relevant for our students. In another word, flipped learning does not necessarily use videos entirely.

 

Misconception 2: You need to be in the video

Reflection: This is not necessary the case especially so many of us are just shy and ‘unnatural’ in front of the camera, just how I feel for myself. This is why voice recorded PowerPoint format can be a ‘lifesaver’ to many of us. Having said that, having you in the video adds a personal touch to the learning materials for students. For example, wearing different hats when you are filming your videos make it more interesting to ‘draw’ students’ attention to your contents and lessons. Try it, you probably earn a “Mad hatter” title from your students. Just one of my crazy ideas.

 

Misconception 3: You need to flip your entire module 

ReflectionMany of us assume that we need to flip it for our entire module for entire academic year. NOT entirely necessarily so! The whole idea about flipped learning is to foster student-centred learning and teaching can be personalised to suit the students’ needs and learning pace. Therefore, you can flip just one concept or topic, one entire term or some weeks. Remember, the focus is on the students’ learning needs – one size fits all approach definitely does not fits in a flipped learning environment.

 

Misconception 4Flipped learning is a fad and people has been doing this for years in the past

Reflection: This is what my initial thought when I first come to know about flipped learning. A fad is defined as “a style, activity, or interest that is very popular for a short period of time”, an innovation that never takes hold. Flipped learning is anything but this. The evidence that it is still actively studied and researched today proves that it is not just a fad. Talbert (2017) argued that flipped learning is not just rebranding of old techniques. Flipped learning has its pedagogical framework and values in its effects on learning. In brief, the definition of flipped learning (refer Flipped Learning Network, 2014) has differentiated it with any learning theories.

 

Misconception 5: Flipping the classroom takes too much time

Reflection: To be honest, I do think this is true. Preparing for flipped learning and flipping the lessons involve a lot of energy and time. Based on my own experience, I personally can testify that it can take a significant amount of time. This also subjects to how tech-savvy is the teacher and how much of the teaching content needs to be flipped. However, the fruit of the hard labour and time investment, once designed, it will save time. Irony, isn’t it. That’s my experience. What I am trying to show you that once you have it done, you will be able to use the same content over and over again, year after year. Then, any updating and changes to the contents will not take as much time as creating everything from scratch again.

Finally, I hope you enjoy my series of flipped learning published on this platform. I sincerely urge you to consider flipped learning pedagogical approach during this pandemic and please do not hesitate to be in touch to continue this conversation.

References

Flipped Learning Network (FLN). (2014) The Four Pillars of F-L-I-P™ , Reproducible PDF can be found at www.flippedlearning.org/definition.

Talbert, R (2017) Flipped Learning: A Guide for Higher Education Faculty. Stylus Publishing, LLC

UoR (2020) Teaching and Learning: Framework for Autumn term 2020, available at: https://www.reading.ac.uk/web/files/leadershipgroup/autumn-teaching-proposal-v11.pdf

 

Running Virtual Focus Groups – Investigating the Student Experience of the Academic Tutor System

Amanda Millmore, School of Law

Overview

I wanted to measure the impact of the new Academic Tutor System (ATS) on the students in the School of Law, and capture their experiences, both good and bad, with a view to making improvements. I successfully bid for some small project funding from the ATS Steering Group prior to Covid-19. The obvious difficulty I faced in the lockdown, was how to engage my students and encourage them to get involved in a virtual project. How can students co-produce resources when they are spread around the world?

Objectives

I planned to run focus groups with current students with dual aims:·

  • To find out more about their experiences of the academic tutor system and how we might better meet their needs; and
  • To see if the students could collaboratively develop some resources advising their fellow students how to get the most out of tutoring.

The overall aim being to raise the profile of academic tutoring within the School and the positive benefits it offers to our students, but also to troubleshoot any issues.

Implementation

After exams, I emailed all students in the School of Law to ask them to complete an anonymous online survey about their experiences. Around 10% of the cohort responded.

 

 

 

 

 

 

 

Within that survey I offered students the opportunity to join virtual focus groups. The funding had originally been targeted at providing refreshments as an enticement to get involved, so I redeployed it to offer payment via Campus Jobs for the students’ time (a remarkably easy process). I was conscious that many of our students had lost their part time employment, and it seemed a positive way to help them and encourage involvement. I had 56 volunteers, and randomly selected names, ensuring that I had representation from all year groups.

I ran 2 focus groups virtually using MS Teams, each containing students from different years. This seemed to work well for the 11 students who were all able to join the sessions and recording the sessions online enabled me to obtain a more accurate note which was particularly helpful. I was pleasantly surprised at how the conversation flowed virtually; with no more than 6 students in a group we kept all microphones on, to allow everyone to speak, and I facilitated with some prompts and encouraging quieter participants to offer their opinions.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The students were very forthcoming with advice and their honest experiences. They were clear that a good tutor relationship can make a real and noticeable difference for students and those who had had good experiences were effusive in their praise. They were keen to help me find ways to improve the system for everyone.

Results

The students collaborated to produce their “Top Tips for Getting the Most Out of Your Academic Tutor” which we have created into a postcard to share with new undergraduates, using free design software Canva https://www.canva.com/.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The students also individually made short videos at home of their own top tips, and emailed them to me; I enlisted my teenage son to edit those into 2 short videos, one aimed at postgraduates, one for undergraduates, which I can use as part of induction.

From the project I now have useful data as to how our students use their academic tutor. A thematic analysis of qualitative comments from the questionnaires and focus groups identified 5 key themes:

  • Tutor availability
  • Communication by the tutor
  • School level communication
  • Content of meetings
  • Staffing

From these themes I have drawn up a detailed action plan to be implemented to deal with student concerns.

Impact & Reflections

One of the main messages was that we need to do better at clearly communicating the role of the academic tutor to students and staff.

The students’ advice videos are low-tech but high impact, all recorded in lockdown on their phones from around the world, sharing what they wish they’d known and advising their fellow Law students how to maximise the tutor/tutee relationship. The videos have been shared with the STAR mentor team, the ATS Steering Group and the MCE team now has the original footage, to see if they can be used University-wide.

I am firmly convinced that students are more likely to listen to advice from their peers than from an academic, so am hopeful that the advice postcards and videos will help, particularly if we have a more virtual induction process in the forthcoming academic year.

Ultimately, whilst not the project I initially envisaged, our virtual focus group alternative worked well for my student partners, and they were still able to co-create resources, in a more innovative format than I anticipated. My message to colleagues is to trust the students to know what will work for their fellow students, and don’t be afraid to try something new.

 

How ISLI’s Assessment Team created an online oral exam for the Test of English for Educational Purposes (TEEP)

Fiona Orel– International Study and Language Institute (ISLI)

 

Overview

ISLI’s Test of English for Educational Purposes (TEEP) is administered at the end of pre-sessional courses as a measure of students’ academic English proficiency. The speaking test has traditionally been an academic discussion between two students that is facilitated by an interlocutor and marked by an observer.

This case study outlines the process of creating a version of the TEEP speaking test for 1-1 online delivery.

Objectives

  • To create an online TEEP speaking test that could be administered at the beginning of June to 95 students
  • To ensure reliability and security of results
  • To support students and teachers with the transition

Context

The Pre-sessional English course 3 (PSE 3) started in April during the period of lockdown.  At the end of the course all students sit a TEEP test which includes a test of speaking skills. We realised that we wouldn’t be able to administer the usual two student + two teachers test given the constraints with technology and the changes in teaching and learning which reduced to a certain degree the students’ opportunities for oral interaction and that we would need to develop a new 1-1 test that maintained the validity and reliability of the original TEEP Speaking test.

Implementation

We had two main objectives: to create a valid online 1-1 speaking test, and to make sure that the technology we used to administer the test was simple and straight-forward for both teachers and students, and would have reasonably reliable connectivity in the regions where students were based (China, Middle East and UK).

The first thing we needed to do was to return to our test specifications – what exactly were we hoping to assess through the oral exam? The original face-to-face test had five criteria: overall communication, interaction, fluency, accuracy and range, and intelligibility. We knew that interaction had been impacted by the move online, but decided that the aspect of responding appropriately to others was a crucial aspect of interaction that needed to remain and included this in the ‘overall communication’ criteria. Recognising also that interlocutors would also need to be examiners, we worked on streamlining the criteria to remove redundancy and repetition and to ensure that each block contained the same type of description in the same order thereby making it easier for tutors to skim and recall.

We then worked out exactly what functions and skills in speaking that we wanted to test and how we could do that while mostly working with existing resources. We aligned with the original test specifications by testing students’ ability to:

  • Provide appropriate responses to questions and prompt
  • Describe experiences and things
  • Give and justify an opinion by, for example, stating an opinion, explaining causes and effects, comparing, evaluating.

The test format that enabled this was:

  • Part one: an interview with the student about their studies and experience of studying online
  • Part two: problem solving scenario: Students are introduced to a problem which the teacher screen shares with them and they are given three possible solutions to compare, evaluate and rank most to least effective
  • Part three: abstract discussion building on the talk given in part two

The final stage was trialling a platform to conduct the tests. We had considered Zoom due to its reliability but discounted it due to security concerns. BB Collaborate had connectivity issues in China so we decided to use Teams as connectivity was generally better and students and teachers were familiar with the platform as they had been using it for tutorials. Due to the spread of students over time zones, we decided to spread the speaking tests over three mornings finishing by 11:00 BST on each day. We kept the final slot on Friday free for all teachers to enable rescheduling of tests for any student experiencing issues with connectivity on the day.

Finally, we needed to help teachers and students prepare for the tests. For students, learning materials were produced with videos of a sample test, there was a well-attended webinar to introduce the format and requirements, and the recording of this webinar was made available to all students along with a document on their BB course. This instructed them what to do before test day and what to expect on test day.

The test format and procedures were introduced to teachers with instructions for tasks to do before the test, during the test, and after the test. There was also an examiner’s script prepared with integrated instructions and speech to standardise how the tests were administered. Each test was recorded to ensure security and to enable moderation. All students had to verify their identity at the start of the test. The test recording caused some problems as we knew that the video would have to be downloaded and deleted from Stream before anyone else or the student in the Team meeting who had been tested could access it. For this reason we allowed 40 minutes for each 20 minute interview as downloading was sometimes a lengthy process depending on internet speeds. We had 2 or 3 people available each day to pick up any problems such as a teacher being unwell or having tech issues, and/or a student experiencing problems. This worked well and on the first two days we did have to reschedule a number of tests, fortunately, all worked well on the final day. The teachers were fully committed and worked hard to put students at ease, informal feedback from students was the appreciation of an opportunity to talk 1-1 with a tutor, and tutors said that the test format allowed for plenty of evidence upon which to base a decision.

Impact

The test was successful overall and there were fewer technical issues than we had anticipated. Teachers and students were happy with it as an assessment measure and we were able to award valid and reliable grades.

Working together collaboratively with the teachers and the Programme Director was incredibly rewarding and meant that we had a wide resource base of talent and experience when we did run into any problems.

Reflections

Incredibly detailed planning, the sharing of information across Assessment and Pre-sessional Teams, and much appreciated support from the TEL team helped to make the test a success. Students and teachers had very clear and detailed instructions and knew exactly what was expected and how the tests would be conducted. The sharing of expertise across teams meant that problems were solved quickly and creatively, and it is good to see this practice becoming the norm.

We need to work on the issue of downloading and deleting the video after each test as this caused some anxiety for some teachers with slower internet connection. We also need to have more technical support available, especially on the first day. Most students had tested their equipment as instructed but some who hadn’t experienced issues. It would be even better if a similar activity could be built into the course so that teachers and students experience the test situation before the final test.

Follow up

ISLI’s Assessment Team is now preparing to administer the same tests to a much larger cohort of students at the end of August. We will apply the lessons learned during this administration and work to make the process easier for teachers.

Flipped learning revisited

Dr Edward Tew – Lecturer in Accounting, HBS.

 

Flipped learning revisited

Due to the COVID-19 pandemic, many of us in UoR moved to ‘emergency’ remote teaching at the end of the spring term. Colleagues across the university were developing instruction using VLE platforms such as UoR Blackboard and students were studying and working online at a distance.

At the same time, we are urged to use different ways to provide meaningful online learning. In response, UoR has recently published a Teaching and Learning Framework for Autumn 2020 intending to balance the online delivery with interacting teaching. One particular point to note is that this framework is “influenced by pedagogical approaches used in flipped learning” (UoR, 2020). With this in mind, I thought of sharing with you my reflection on the Flipped learning, particularly on the framework proposed by Flipped Learning Network (FLN) (2014) and its application during this Covid-19 pandemic.

According to FLN’s (2014) definition, flipped learning is:

“a pedagogical approach in which direct instruction moves from the group learning space to the individual learning space, and the resulting group space is transformed into a dynamic, interactive learning environment where the educator guides students as they apply concepts and engage creatively in the subject matter.”

With this definition, the flipped learning /classroom is built around the four “pillars” F- flexible environment, L- learning culture, I- intentional content, and P- professional educator (Flipped Learning Network, 2014). I believe these four “pillars” can be applied in online flipped lessons which students learn either synchronously or asynchronously. To meet the demand for distance/online learning, especially given the current pandemic, I hope to share my reflection on the use of flipped learning by considering the four pillars accordingly.

 

  1. F – Flexible Environment

In this pillar, educators allow a variety of learning modes in which students choose when and where they learn either group work or independent study.

Application: Select a platform that will be the hub of your online classroom and for all your instructional activities and resources.  In my module, I stick to use the Blackboard (BB) as my core online learning platform with students. Don’t be afraid to be experimental and mix the available tools on the BB, such as wikis to upload students’ group work, presentations, and research activities. There are many other platforms available such as Google Classroom, Microsoft Teams, Webex. The key is to use what is already familiar to students so that the learning process and activities are made easier for them to navigate and participate effectively.

 

  1. L – Learning Culture

The learning culture in flipped learning has shifted the traditional teacher-centred model to a learner-centred approach. As a result, students are actively involved in knowledge construction as they participate in and evaluate their learning in a personally meaningful manner.

Application: Once you’ve chosen your platform, decide how you will organise learning to encourage a learner-centred learning culture. To do this, communication is the key. In my module, I made sure the module was easy to navigate. I made sure the learning aims and objectives are clearly stated so students can see what they were learning for each topic/ lesson. I also made use of the BB’s module page with folders created to indicate my teaching materials, learning activities and presentations etc. Next, I tried to encourage collaboration in learning using tools such as discussion boards, wikis, blogs or online meetings (i.e. WhatsApp, Team, Zoom). These would provide user-friendly spaces to get my students to work collaboratively and sharing ideas. With all these tools, I have constantly made it clear that students were expected to do their learning first before coming to meet together for critical discussion and interaction.

 

  1. I- Intentional Content

In this pillar, educators decide what they need to teach and what materials students should explore on their own. This pillar aims to maximise classroom time to encourage student-centred learning as considered in pillar 2 above.

Application: Intentional learning occurs when we purposefully select and deliver the content to actively engage students in learning. In my module, I always leave a ‘gap’ for students to further explore and research the subject topic in a group or individually. I used the discussion board and wikis to see their collaborative work and research on the subject matter. I also made sure they could apply what they have learned in an assigned case study. I intentionally used the assessment strategies that test students’ ability to conduct their research and critical thinking. Textbook’s resources and library learning resources are particularly useful in this respect.

 

  1. P – Professional Educator

FLN (2014, p.2) proposes that “Professional Educators are reflective in their practice, connect with each other to improve their instruction, accept constructive criticism, and tolerate controlled chaos in their classrooms. While Professional Educators take on less visibly prominent roles in a flipped classroom, they remain the essential ingredient that enables Flipped Learning to occur.”

Application: The teacher’s role in an online flipped classroom is to facilitate learning as in a physical classroom. In this case, it means it is essential to be available to your students virtually, providing instructional support and feedback. In my module, I monitored the online discussion board and provided feedback promptly.  I also used BB Collaborate to have 1-2-1 and group sessions with students to moderate students’ learning progress and provide constructive feedback.

This is a challenging time for numerous reasons particularly the anxiety of the unknown surrounding the virus. Given the current situation under the COVID-19 crisis, implementing online flipped learning/classroom makes sense so students do not fall behind in their learning. However, barriers and challenges to develop an effective one must be acknowledged. In this view, I resonate with FLN’s (2014) quote for Professional educators above as I need to be agile and robust to improve my instructional strategies, accept constructive criticism, and welcome controlled chaos in this online flipped classrooms. We must adapt, change quickly and moving forward effectively to counter the challenges in this unprecedented time.

 

References:

Flipped Learning Network (FLN). (2014) The Four Pillars of F-L-I-P™ , Reproducible PDF can be found at www.flippedlearning.org/definition.

UoR (2020) Teaching and Learning: Framework for Autumn term 2020, available at: https://www.reading.ac.uk/web/files/leadershipgroup/autumn-teaching-proposal-v11.pdf

 

 

How ISLI moved to full online teaching in four weeks

Daniela Standen, ISLI

Overview

ISLI teaches almost exclusively international students. Many of our programmes run all year round, so ISLI had to move to teach exclusively online in the Summer Term. This case study outlines the approach taken and some of the lessons learnt along the way. 

Objectives 

  • Delivering a full Pre-sessional English Programme online to 100 students.
  • Providing academic language and literacy courses for international students.
  • Teaching International Foundation students, with one cohort about to begin their second term at Reading.
  • Teaching students on the Study Abroad Programme.

Context  

In April 2020 as the country was into lockdown and most of the University had finished teaching, ISLI was about to start a ‘normal’ teaching term.  The Pre-sessional English Programme was about to welcome 100 (mostly new) students to the University. The January entry of the International Foundation Programme was less than half-way through their studies and the Academic English Programme was still providing language and academic literacy support to international students.

Implementation

Moving to online teaching was greatly facilitated by having in house TEL expertise as well as colleagues with experience of online teaching, who supported the upskilling of ISLI academic staff and were able to advise on programme, module and lesson frameworks.

We thought that collaboration would be key, so we put in place numerous channels for cross-School working to share best practice and tackle challenges.  ISLI TEL colleagues offered weekly all School Q&A sessions as well as specific TEL training. We set up a Programme Directors’ Community of Practice that meets weekly; and made full use of TEAMS as a space where resources and expertise could be shared.  Some programmes also created a ‘buddy system for teachers’.

Primarily the School adopted an asynchronous approach to teaching, synchronous delivery was made particularly difficult by having students scattered across the globe.  We used a variety of tools from videos, screencasts, narrated PowerPoints and Task & Answer documents to full Xerte lessons.  Generally using a variety of the above to build a lesson.  Interactive elements were provided initially mostly asynchronously, using discussion boards, Padlet and Flipgrid.  However, as the term progressed feedback from students highlighted a need for some synchronous delivery, which was carried out using Blackboard collaborate and TEAMS. 

Impact

It has not been easy, but there have been many positive outcomes from having had to change our working practices.  Despite the incredibly short timescales and the almost non-existent preparation timel, our PSE 3 students started and successfully finished their programme completely online, the IFP January entry students are ready to start their revision weeks before sitting their exams in July and international students writing dissertations and post graduate research were supported throughout the term.

As a School we have learnt new skills and to work in ways that we may not have thought possible had we not been forced into them.  These new ways of working have fostered cross-School collaboration and sharing of expertise and knowledge.

Reflections

We have learnt a lot in the past three months.  On average it takes a day’s work to transform one hour of face to face teaching into a task-based online lesson.

Not all TEL tools are equally effective and efficient, below are some of our favourites:

  • For delivering content: Narrated PowerPoints, Screen casts, Webinars, Task and Answer (PDF/Word Documents)
  • For building online communities: Live sessions on BB collaborate (but students are sometimes shy to take part in breakout group discussions), Flipgrip, discussion boards.
  • For student engagement: BB retention centre, Tutorials on Teams, small frequent formative assignments/tasks on Blackboard Assignments.
  • For assessment: BB assignments, Turn it in, Teams for oral assessment

If time were not a consideration Xerte would also be on the list.

Copyright issues can have a real impact on what you can do when delivering completely online.  Careful consideration also needs to be given when linking to videos, particularly if you have students that are based in China.

Follow up

ISLI is now preparing for Summer PSE, which starts at the end of June. Many of the lessons learnt this term have fed into preparation for summer and autumn teaching.  In particular, we have listened to our students, who told us clearly that face-to-face interaction even if ‘virtual’ is really important and have included more webinars and Blackboard Collaborate sessions in our programmes.

Links

https://www.reading.ac.uk/ISLI/