Update on making Word and PowerPoint accessible: By Professor Richard Mitchell

By edwardwhite Comment Closed

Preamble

Earlier in the year, Laura Bennett and I wrote a blog on making Word and PowerPoint accessible, which reflected our experience of implementing the University’s policy on Inclusive Practice in T&L, which is available here.

Since that blog was written, the University has included Ally into Blackboard, which provides academics with a view on how accessible our documents are and step-by-step guidance on how to make them accessible. In this blog I reflect on Ally and other developments, including the part of the recent Accessibility Audit Report from JISC which covered one of my courses.

Ally in Blackboard

As is explained on the TEL Support Site, Ally is an add on to Blackboard which allows students to download your teaching material in alternative formats (such as in HTML for view on mobile phone, electronic braille, etc) and it provides an accessibility score on your material  as well as feedback and guidance to enable you to make the material more accessible. Instructors can see a colour coded dial with a percentage

 

 

 

 

If low, the file is deemed not accessible and needs immediate attention; if medium it is somewhat accessible and could use improvement; if high it is accessible but could be improved; and occasionally the file is judged perfect.

If you click on the icon, you are presented with a screen with the score, and an option to see all the issues. You can then see what you need to do, and how the score can be increased – though so far there is guidance on only some of the issues.

I then go back to the original Word or PowerPoint file, make the appropriate changes, and re upload them to Blackboard. I can then get a new assessment by Ally, though I tend to have to wait for it.

The percentages given can seem harshly low – I had a document with two images which I had not added Alt Text to (one being the University crest), and the score was about 50%. The file became perfect when I added suitable text to those images. I gather that Ally considers the lack of Alt Text as a more pressing issue, which accounts for the scoring.

It should be noted that Word and PowerPoint’s built in checker is satisfied if you enter a Title or Description to any Alt Text, but Ally is happy only if there is a description – so is there any point in adding a title?

I am told that Alt-Text is read by screen readers, which explains why Ally considers it important – whereas a Title can be what is shown when a mouse hovers over the figure.

Ally can’t assess how useful your Alt Text is, just that it is there – so you should use your judgement.

As we noted in the original blog, you don’t have to be perfect – most of my PowerPoint documents are rated as High, with a score of 99% – the concern being about contrast issues, but as of writing there is no guidance on where the issue occurs. I am occasionally judged as Perfect which is nice! However, this may be more of a judgement call, as it is usually obvious when viewed on the screen. Blackboard suggests downloading this tool to fix contrast issues.

One issue Ally flags is untagged PDF files. If, say, your source document is a Word file, and you correctly use styles such as Title, Heading 1, Heading 2, Normal, etc. and then decide to produce a PDF, I recommend that you do so by saving the document as PDF, but just before saving, press the Options button in the dialog box, and ensure the Document Tags for Accessibility option is ticked.

I have come to the conclusion, however, that it is better to upload Word or PowerPoint documents, rather than PDFs to Blackboard. Students can readily download such documents (in whatever format) and can change them as they require – such as adding notes to PowerPoint slides, for instance.

Using notes in PowerPoint

In 2017, I attended one of the public lectures I help to organise for the local IET on the Internet of Insecure Things. It was a very engaging lecture, comprising slides mainly composed of pictures, which the speaker in effect used as prompts. In contrast, if a slide comprises text which the speaker reads, albeit with some embellishments, a lecture can be dull.

However, from an accessibility point of view, such an approach does not provide much support. A solution to this is to use the notes section in PowerPoint. In fact, there is brief guidance in a few web sites which recommend that it is good practice if slides are decluttered and detail put in the notes section, though not specifically from an accessibility point of view.

I therefore experimented with one of my modules in the Spring term, where I simplified the text on slides, moving and embellishing some of the text into the notes section. The slides are less cluttered, and the students have access to the notes as they can download the PowerPoint from Blackboard, and they can add more detail if they want. That module went much better.

In 2018, JISC did an accessibility audit of some of the university pages and systems, and two courses in Blackboard, one of which being my second year Neural Networks module. It was noted that my lecture notes did not utilise the notes section, but that did not matter as sufficient information was there, and there were other resources on the module. However, I took it as affirmation that decluttering slides and using the notes section were good from an accessibility point of view.

Therefore, as I had planned, for this year I have reduced the amount of material on the slides for all my courses, and utilised the notes section. For this to be effective in the lecture room, the lecturer needs to use Presenter mode, where the students see the full slide, but the presenter on their screen sees, the slide, the next slide, and the notes section.

I asked IT for guidance on how this is achieved, as searches I did online did not help, and was told the following:

The reason presenter mode doesn’t work in the lecture theatres is that, although there are 2 physical screens, the system behaves as if there is only 1, it duplicates the first across all others.

This can be changed by holding the windows button + P. Then you can switch from ‘duplicate’ to ‘extend’ screens with the keyboard directional arrows + enter.

Once you have set the screen to extend, the PC will recognise 2 separate windows to operate with, and so presenter mode will work.

Please reset the room to the way you found it whenever you use this function, by pressing windows button + P and reselecting ‘duplicate’.

I have found that this works in some rooms – but not all, though I am lobbying.

What I can say is that I feel the lectures are going better, are more engaging, but it works best when the notes are visible (and hence provide some prompts) to the presenter.

Summary

From my experience, Ally is a useful tool for accessibility, though I do not have experience of students downloading material in alternative formats. There are some discrepancies between the assessment of accessibility between Ally and Word and PowerPoint, such as in the use of Alt Text. The score given by Ally seems disproportionate and it is a shame that you don’t get an immediate reassessment when you upload a changed version. It will be better when there is more guidance on addressing issues.

I also recommend the use of the notes section in PowerPoint, and believe it to be good practice in general and for accessibility. I hope that Presenter view will be working in all lecture theatres.

Making Word and Powerpoint accessible: By Professor Richard Mitchell and Dr Laura Bennett

By edwardwhite Comment Closed

Preamble

Last year the University agreed a new Policy on Inclusive Practice in T&L, which is available at: http://www.reading.ac.uk/web/files/qualitysupport/Policy_on_Inclusive_Practice_in_Teaching_and_Learn.pdf. The implementation of this policy is being overseen by a working group chaired by Clare Furneaux, and one of its four subgroups, on Staff Training, has been chaired by us both. One aspect of the policy is making documents and presentations inclusive, and the purpose of this blog is to discuss our experiences of using Word and Powerpoint in the preparation and delivery of our teaching materials.

This blog should be read in conjunction with the top tips on accessibility document first sent round in the summer of 2017, and recently updated. More information is also available on the Engaging Everyone web site, and in various links here.

By following these tips, you can make it easier for ALL to follow your documents and presentations, but it is especially useful for those who use screen readers, where a properly accessible document can be navigated more easily.

In order to assess whether your document is accessible, in Word or Powerpoint, on the Info tab, under Check for Issues, you can check Accessibility, and suggestions come up of changes to make. Note you may need to ensure that you have an up to date version of the file otherwise you get the unhelpful message : “Unable to run the Accessibility Checker”.

From our experiences, and those of others, some of the suggestions made by the accessibility checker are not appropriate, so you should use your judgement – in the same way that you don’t just use the similarity percentage in TurnItin in assessing plagiarism.

Unfortunately, we have found that making our files accessible is not as straightforward as one would like, hence this blog. It covers specific issues in Word and Powerpoint, and then topics relevant to both.

Word

The key points as regards Word are to use appropriate fonts of a suitable size and to ensure suitable navigation. This is generally straightforward: you use the styles, such as Title, Normal, Heading 1, etc. So for each of these you define the appropriate font (a sans serif font such as Arial, Calibri or even Effra the University corporate font), size (at least 12 point) and spacing: 1.5 is recommended. Guidance on using styles is available here.

I, Richard, used to use such styles, but stopped doing when I found that importing text from another Word document which uses different styles, can ‘upset’ the formatting of the whole document. Now that I appreciate why styles are important, I am using them again. As a tip, to obviate this import ‘feature’ in Word, I have defined a template for my teaching material – you could consider having such an individual template or perhaps have a School or Departmental template.

Laura found that developing a template saved much time. One particularly frustrating feature of Word is its tendency to identify bullet points as headers, and the use of a template is certainly not a panacea, but it does help.  Another tip is to ensure that the first few paragraphs of a document are correctly formatted and then to use format painter to make the rest of the document consistent.  Doubleclicking on the paintbrush button for format painter will allow you to copy that format onto mulitiple paragraphs. Click on the paintbrush again to cancel.

On Powerpoint

Some of this is reasonably straightforward, but we both found this can take much time.

It is recommended (especially for people with dyslexia) that the background colour is non white: ‘Cream’ is suggested, though it is not usually defined what that is! I, Richard, defined cream with RGB components 255, 240, 200, which looks fine on screen but seems white in some lecture theatres. Recently I discovered an example template where the RGB is 252, 230, 172 – quite close; another site suggests 255,253,208.  To set the background, go to the Slide Master View, select the Slide Master, right click on the screen, select Format Background and set the colour.

Having non white background can be an issue re images if they themselves have a white background. Powerpoint can allow the background of an image to be identified, and set as transparent to solve this. However, as is typical for the product, this works only some of the time.

The Slide style sheets can be used to set suitable fonts (again sans serif) and sizes (at least 24) as well as the background colour.

If a slide just has text in a textbox, then by using these styles, little more is needed.

If however your slides have multiple objects, then more work is needed. For instance, the accessibility checker asks that you check the order in which the items are read – which a screen reader uses.

To do this, you go to the Home tab, and select Arrange -> Selection Pane. You get a list of all items on the slide and can adjust their order: you select one and then use the up or down arrows.

We found, and this was not immediately obvious (or logical), that these have to be done in reverse order, so Title is at the bottom and, we guess, any footer information is last.

You are also warned when a presentation does not have (or at least the accessibility checker thinks it does not have) a title on each slide. It also warns about duplicate slides with the same title. There may be good reasons for having the same title, as a particular topic may be discussed on many slides. You can appease the checker by having headings such as “Topic(1)”, “Topic(2)”, etc., but we doubt that this is helpful. You should use your judgement.

The checker expects the columns of tables to have a label for each column. This may not be appropriate. For instance, Richard sometimes uses a table just as a way of having a rectangular grid with elements in it. So this is an unhelpful warning – which annoying you can’t turn off.

Last year Richard attended an evening lecture in which the slides had many images which the speaker used as prompts to provide useful information. Most of the information in the lecture was in what the speaker said rather than in the slides. It was an engaging lecture perhaps precisely because the speaker was not reading from the slides (where the advice is to speak what is said on the slides). However, this is problematic from an accessibility point of view. One solution to this, which Richard has tried out, is to make use of the Notes section in Powerpoint – which screen readers can access. He is still evaluating this. Another of course is to have lecture capture …

On Images, Equations and hyperlinks

These apply to both Word and Powerpoint, and so are covered here: it is important to add some more information. For images and in principle equations you add ‘Alt Text’, by right clicking on the item, selecting ‘formatting’ and a dialog allows Alternative Text to be added – you can enter a Title and/or a Description. For a hyperlink, you edit the link and add a ‘Screen Tip’.

We have found that the accessibility checker is happy if you put something there, but really the text should be meaningful. For suitable guidance on this, see for instance University of Leicester writing effective ALT text

Laura has found that she makes constant use of the Alt Text function, described below, in describing the images in her Powerpoint slides.

If you have an image say, you might want to add text (perhaps in a larger font than was there in the original image) and to provide explanation: it then makes sense to create a group comprising the image, text and perhaps arrows. Annoyingly, the accessibility checker seems to want Alt Text for the whole group and the image (and the arrows). Again, you should use your judgement.

Equations are themselves difficult, as the symbols used, layout, etc., are crucial, so a text description may not be easy or useful. Currently we are seeking guidance on these, so no more is said here.

Summary

Overall, we have found that whilst it is reasonably straightforward to make documents and presentations accessible, it does take time, so don’t do it at the last minute. You do not, however, have to make them 100% accessible (as assessed by the built in accessibility checker). You should use your judgement, so don’t be daunted or do nothing at all if your first few accessibility checks give rise to rows of suggestions. It is important that we all produce inclusive documents and presentations as far as possible, and Laura has also found that students are appreciative if she makes it clear that they should let her know if something is not working for them so she can fix it.

When producing new documents/presentations, it is much better to set them up to make them as accessible as possible and then add the content. Both of us have found that we learned very quickly how to make materials accessible as we went along very quickly thus saving time at the checking stage.  It’s also worth remembering that unless you change your materials completely every year, the amount of time you will need to spend on this will decline dramatically after the first year.

 

Supporting Diversity through Targeted Skills Development: Helping Students to Speak a New Language by Alison Fenner SFHEA (Institution Wide Language Programme, ISLI)

By edwardwhite Comment Closed

Context

As the student population becomes increasingly international, the IWLP language class cohorts are becoming ever more diverse. It has become evident to tutors in IWLP (as throughout the University) that the linguistic, educational and cultural aspects of a student’s background can play an important role in their language acquisition, often helping some aspects while hindering others. In language learning, they may experience varying success in the development of the four language skills of listening, reading, speaking and writing, performing well in some skills while experiencing difficulty in others.

The Language Learning Advisor scheme and the development of a PLanT project

With this in mind, in the Autumn Term of 2016 I successfully applied for PLanT (Partnerships in Learning & Teaching) funding to provide targeted support sessions in oral work and pronunciation for those students who found these areas more challenging. The aim of the project was to improve their performance, motivation and, crucially, confidence. PLanT funding is awarded by CQSD and RUSU for projects involving both staff and students, and I invited three Language Learning Advisors (two undergraduates from the Department of Modern Languages and European Studies and one multi-lingual undergraduate from Psychology and Clinical Language Sciences) to deliver the sessions. Since these sessions had a particular focus, they were delivered on a small-group basis rather than the one-to-one basis more usual for Language Learning Advisors. They were delivered to students studying German at beginner level.

The three Language Learning Advisors were part of the peer-to-peer Language Learning Advisors scheme, which I have run since 2012. In the scheme, I train students who are successful language learners (usually languages undergraduates in the DMLES or students from the higher stages of IWLP) to advise their peers in DMLES and IWLP on the acquisition of effective language learning strategies, including the development of particular language skills and independent learning. The Advisors help students to develop effective self-evaluation, to reflect on their learning styles and to set achievable long-term and short-term goals in their language learning. Students also benefit from the support and encouragement offered by their Advisors in the continued dialogue of follow-up sessions in which progress is monitored.

Before the PLanT-funded sessions began, I and the Advisors discussed the needs and strategies involved. I monitored the progress of the sessions, and at the end of the academic year the Advisors submitted records of activities completed and materials used, and reflections on their experience. Two Advisors worked with me on preparing a presentation for the LTRF (Learning and Teaching Research Forum) of the International Study and Language Institute in June; the third had already left the University by then but helpfully recorded her contribution on video. The presentation met with a positive response and was a valuable experience for the Advisors, enabling us to inform a wider audience about the PLanT project and about the Language Learning Advisor scheme in general. It also gave the Advisors the opportunity to present at a staff forum.

Project outcomes

This project was a very positive experience. I was able to harness the enthusiasm and creativity of the three Advisors to develop a new student-based initiative which, in at least one case, confirmed an Advisor’s choice of teaching as a career path. The students receiving the support benefited through increased fluency, improved pronunciation and greater confidence; this was clear from their feedback comments, which included: ‘The small-group oral session is helping me a lot, [X] is very kind and patient’, ‘The [tutor] is very friendly. There is an obvious improvement in my pronunciation.’

I intend to continue to run these small-group skills-based sessions in future years, since I believe that they address a clearly-perceived and increasing need. The experience gained this year, together with the Advisors’ reflections and information about materials and activities employed, will be of great value in achieving this end.

Social justice – Leading attitudinal change in students

By edwardwhite Comment Closed

Stephanie Sharp, Lecturer, Institute of Education                                  s.sharp@reading.ac.uk                                                                                                                    Year of activity: 2016/17

Overview

After exploring representations of ethnicity within the ‘reading for pleasure books’ in primary classrooms I proposed that a group of second year, undergraduate, trainee teachers would undertake a small scale research project to support their understanding of equality and diversity in the primary school setting.

This study led to an attitudinal change in the trainees’ approach to school resources, such as books, by becoming more critically aware of equality and diversity issues. They went on to be active in enhancing curriculum design for future cohorts.

Objectives

  • To raise trainee teachers’ understanding of social justice to enable them to develop a more critical approach to resources available in primary school classrooms
  • To refine curriculum design by engaging with university guidelines to promote the trainees’ academic, personal and professional potential

Context

The IoE and the Reading International Solidarity Centre (RISC) work collaboratively to support trainees in their understanding of diversity and equality. Modules build on these activities in order to provide them with an opportunity to refine their thinking to open a dialogue on issues of inequality and social justice.

During my time visiting schools I have come to recognise that there is a lack of diversity in the ‘reading for pleasure’ books offered to pupils and in our increasingly diverse society many children do not find themselves reflected on the cover of these books and so I worked with a focus group to challenge this assumption.

Implementation

A convenience sample of six student volunteers, representing the majority female demographic of the course, made up a focus group. Firstly, students were introduced to Sara Ahmed’s writing on invisible whiteness in a diverse population, from a hegemonic position of privilege and power (2012). Secondly, using a census guide published by the Department for Education (2013), we examined the wide range of ethnicities currently present in UK classrooms. Thirdly, I randomly selected 50 children’s picture books to enable the trainees to identify the main protagonists by their ethnicity and then compared their findings to the census data.

The activity revealed that very few of the ethnicities listed on the census were represented in the children’s books, with a majority representation of white protagonists.  The trainees then repeated this activity (Blackledge, 2000) on their school work placements. The trainees followed the University’s ethical guidance and gained permission from each of the schools to carry out this investigation.

Impact

Outcomes confirmed the hypothesis that the majority of children were under-represented in the ‘reading for pleasure’ books in their classrooms.

The trainees presented their findings to their peers, which led to a deep discussion, where students questioned the content of their own personal reading as well as that provided in the classroom.

The trainees also requested that this practical activity should be undertaken by all trainees in their first year to inform their early understanding of social justice. This was an unexpected outcome for both the trainees and myself. They took ownership of their learning and recognised that, by being proactive, they were key in refining an aspect of curriculum design. They are proud of this achievement and of their attitudinal shift.

Reflections

The certainty of evidence-based research gave the trainees the confidence to challenge provision in schools and while it must be acknowledged that teacher practitioners are working hard to ensure that they provide classrooms that are equitable and fair, there are still areas to address, however small. This research led to attitudinal change in the students and ensured that they understood, at a deep level, what social justice means. Without this process, the students would have assumed that the books provided for pupils in schools have been carefully selected with pupils at the heart of the choices made.

Follow up

In response to the request from the focus group, this book audit activity is now embedded as part of curriculum design. It has been organized as a school based task, to be repeated annually to support the teaching and learning that takes place with first year student teachers.

Links

Ahmed, S. (2012). On Being Included: Racism and Diversity in Institutional Life. London: Duke University Press.

Blackledge, A. (2000). Literacy, Power and Social Justice. London: Trentham Books Ltd.

Department for Education. (2013). Schools, pupils and their characteristics. Retrieved March 27, 2016 from https://www.gov.uk/government/statistics/schools-pupils-and-their-characteristics-january-2013

Generative lab to tackle gender stereotypes and unconscious biases in teaching and learning

By edwardwhite Comment Closed

Dr Karen Jones & Dr Maria Kambouri-Danos, Institute of Education        karen.jones@reading.ac.uk     m.kambouridanos@reading.ac.uk                                         Year of activity: 2016/17

Overview

This entry describes a project which, with funding by the University of Reading Teaching and Learning Development Fund (TLDF), focused on designing an intervention to promote gender equality. Issues of gender stereotyping, sexism and unconscious bias in T&L can affect learners’ educational progress. Our aim was to develop and test the materials for an intervention that will help to alert teachers and those supporting learning, and provide appropriate learning opportunities that will support change.

Objectives

  • To design materials for an innovative teaching and learning intervention called a ‘Generative Lab’
  • To pilot the Generative Lab during a workshop
  • To engage the workshop participants in becoming progressively more aware of their own unconscious bias and of gender stereotypes

Context

Gender stereotyping and unconscious/implicit bias manifests in education. In higher education there is greater awareness of gender inequality concerning staff, but a lesser focus on T&L.  Problems ranging from ‘lad culture’ on campus, to marked bias against women in doctoral dissertations have been documented. In addition, subject choice is divided by gender, and this can present problems for students studying non-traditional subjects for their gender.  However, these problems manifest long before people arrive in higher education. The significant impact that gender stereotyping and bias can have on young people’s learning, aspirations and achievements is evident from secondary and even primary school years.

A common recommendation is to invest in training to combat gender stereotyping and everyday sexism and to support appropriate behaviour in teaching situations. Based on this, our aim was to develop an intervention that will help educators to de-bias the environment through capacity building that incorporates the unfreeze-change-refreeze approach. We call this intervention a ‘Generative Lab’ to emphasise the aspect of engaging the learner in active participation with a range activities on the given topic.

Implementation

The Generative Lab was delivered to three different groups, including a pilot session with 20 early years trainee teachers and approximately 2 groups of a total of 25 early years practitioners that attended a workshop on ‘‘Tackling gender stereotypes in early years teaching and learning”, delivered at the Institute of Education Early Years Conference, 2017. Each session included the following activities:

  1. Cartoon strips with scenarios to illustrate unconscious bias
  2. Role play scenarios of gender stereotyping
  3. Action planning and feedback.

The cartoon strips were developed in collaboration with external professional illustrators. Their content highlights and challenges issues of inequality and gender stereotyping; thus, the cartoons were used to initiate discussions and raise awareness. The scenarios were developed by us and given to the participants who were asked to enact them through role play. After brief discussion of each scenario and the ideas involved, the participants were asked to repeat the enactment with a response that would discourage gender stereotyping. During the last activity, participants worked individually or in small groups to generate implementation plans for action that aimed to bring about change in their own teaching and learning context.

Impact

The Generative Lab was successful in initiating discussions in relation to unconscious bias and gender stereotypes, and how these might be prevalent in different levels and contexts of T&L. The participants were actively engaged in the activities, including sharing results of previous research, discussions around the cartoons as well as dramatization and action planning. The structure of the Generative Lab helped to constructively and progressively develop awareness of unconscious bias and of gender stereotypes.

The action points developed and the feedback collected at the end suggest that the activities successfully challenged and stimulated revisions in thinking. All participants gained a greater awareness of gender stereotypes, sexism and unconscious bias in T&L. However, some of them still did not feel able or confident enough to address sexism. This shift in awareness though, marks a significant change in mind-set for those previously subscribing to gender blindness. Participants left the session with plans for action to bring about change and refreeze change in institutional space. They are followed up 3-6 months later.

Reflections

The Generative Lab was experimental, and we took an iterative approach to explore issues, encouraging participants to seek the root cause of a problem systematically and to build capacity and confidence to address not just the symptoms, but to also identify actions to bring about change in educational space.

The comic strips were offered as a non-threatening avenue to raise awareness and facilitated a process where participants became progressively aware of their own unconscious bias and of gender stereotypes prevalent in teaching and learning, to be able to notice and challenge these issues in their everyday work practice. Similarly, the role play activities and the action planning helped participants to think about taking action and putting theory into practice.

Follow up

Further work is required to understand how to best support teaching and learning staff to create a more equitable teaching and learning environment. Future projects could establish if changes in practice occur and if these are sustained over time. Research is also needed to understand factors relating to the organizational climate that enable participants to be receptive to change, plus participants’ perceptions and needs regarding gender diversity and equal opportunities. 

 

 

 

Supporting diversity through targeted language skills development

By edwardwhite Comment Closed

Alison Fenner, Lecturer, International Study and Language Institute  j.a.fenner@reading.ac.uk                                                                                                               Year of activity: 2016/17

Overview

The project responded to a perceived need for additional support in the development of oral language skills among some students learning a language with the Institution-Wide Language Programme (IWLP). It took place within the context of the IWLP Language Learning Advisors’ peer advisory scheme. There were clear benefits in terms of the development of coaching skills and increased employability for the Advisors, and improved oral performance and confidence for the students they supported.

Objectives

  • To provide and monitor targeted support sessions in oral work and pronunciation
  • To improve student speaking skills and confidence
  • To work with and train selected Language Learning Advisors in this area
  • To create a body of material for use in future years
  • To disseminate the practice through student presentation within a School staff forum

Context

With the increasingly international nature of IWLP classes, it has become evident that some groups of students at beginner level find oral work and pronunciation more of a challenge than others, depending on their linguistic background. (For example, some Asian students may find European pronunciation challenging and vice versa.) The Language Learning Advisor scheme, which I have run since 2012 and which usually operates on a one-to-one basis, was extended to small groups of students to provide additional support in this area.

Implementation

As IWLP German Co-ordinator, I decided to set up these sessions with German beginner classes in 2016-17. I had already trained a cohort of Language Learning Advisors for the year. Advisors (students recruited from the Department of Modern Languages and European Studies and higher IWLP classes) normally offer one-to-one advice to IWLP and DMLES students on the acquisition of effective language learning strategies and independent learning.  I invited three Advisors with relevant experience, ability and pedagogic commitment to run regular small-group sessions with the emphasis on oral work and pronunciation. I successfully applied for PLanT funding to pay the students for the sessions. During the year, I held feedback meetings with the Advisors in which they shared their experience and developing expertise. I also sought feedback from the IWLP students attending the sessions, and was able to perceive a clear improvement in oral performance and confidence in students in my own beginners’ German class. In June 2017 the Advisors and I presented the project to ISLI staff at the ISLI Learning and Teaching Research Forum.

Impact

The project worked well. The beginner students reported an improvement in pronunciation and increased class participation and confidence, and spoke of enjoyable learning sessions and friendly and helpful Advisors. The Advisors acquired intensive coaching skills which will benefit their future employability as well as the opportunity to present to UoR staff within a tutor forum. The Advisors’ reports on their activities and experience gained this year can be passed on to future Advisors.

Reflections

The enthusiasm and commitment of the Advisors were major factors in the success of the project. They were willing to commit time and effort and enjoyed seeing improvement in ‘their’ students. They are all interested in teaching as a future career and so were doubly motivated in developing their teaching skills. We had some very useful meetings in which students’ needs were analysed, and ideas and activities were shared and their effectiveness evaluated. The students with whom they worked appreciated the help and the benefits to their oral performance. The only challenge was to maintain regular attendance at the small-group sessions at times when students had a particularly heavy workload; at times attendance decreased, which is perhaps unavoidable since the sessions were not compulsory.

 

Building Student Resilience: THE POSTIVE MINDS PROGRAMME By Dr Paddy Woodman

By edwardwhite Comment Closed

In Spring 2017 the Student Success & Engagement Team partnered with Positive (and the Charlie Waller Memorial Trust (CWMT)) to develop and deliver the Positive Minds pilot programme to 150 university students. The programme provided students with evidence-based cognitive and behavioural tools and techniques to manage pressure and build psychological resilience. The programme’s aim was to support students’ transition from school to university, help them to manage the pressures of university life, and develop the skills required to thrive in today’s workplace.

Benefits for students:

  • They learnt a range of adaptive psychological techniques and coping strategies that can help them to fulfil their potential, manage periods of pressure and decrease the likelihood of psychological ill health.
  • They acquired their adaptive life skills that can be used to better manage transitions and uncertainty.
  • They developed their emotional literacy to reduce stigma and shame associated with psychological ill health 
Introduction – This session introduced the importance of psychological wellbeing for sustaining high performance, presenting tools and techniques that could help students manage periods of stress, pressure and change. 500 students attended an introductory talk supported by the Positive App in October 2016. Following this, 150 students volunteered to attend a four-module programme from January to April 2017. 
Focus Deeper – Improving attentional focus is a crucial factor in achieving academic and career success; this session focused on being mindful and separating ‘useful’ and ‘useless’ worries. 
Connect Better – This session introduced the knowledge and tools designed to increase positive emotional contagion and communication, enhancing trust, compassion and understanding. 
Read the detailed outcomes and how students felt before and afterwards here [link to PDF], but some key highlights are:89% of students surveyed said that, as a result of the Positive Minds programme, they had better levels of controlling unnecessary worries. 70% of students surveyed said that their ability to deal with pressure and setbacks at university has improved as a result of the programme.
  • The Student Success & Engagement team are currently exploring how to extend the Positive Programme further, so watch this space
  • 63% of students surveyed said that their ability to focus on their academic work has improved with Positive Minds.
  • Think Brighter – This session demonstrated how adopting a flexible cognitive style can enable more optimistic, positive patterns of thinking and behaviour.
  • See More – This session looked at ‘emotional literacy’ – understanding why and how we react to situations, particularly stressful ones.
  • The Programme Outline:
  • Introduction – This session introduced the importance of psychological wellbeing for sustaining high performance, presenting tools and techniques that could help students manage periods of stress, pressure and change. 500 students attended an introductory talk supported by the Positive App in October 2016. Following this, 150 students volunteered to attend a four-module programme from January to April 2017.See More – This session looked at ‘emotional literacy’ – understanding why and how we react to situations, particularly stressful ones.

    Focus Deeper – Improving attentional focus is a crucial factor in achieving academic and career success; this session focused on being mindful and separating ‘useful’ and ‘useless’ worries.

    Think Brighter – This session demonstrated how adopting a flexible cognitive style can enable more optimistic, positive patterns of thinking and behaviour.

    Connect Better – This session introduced the knowledge and tools designed to increase positive emotional contagion and communication, enhancing trust, compassion and understanding.

    Read the detailed outcomes and how students felt before and afterwards Reading_Evaluation_Report_June2017, but some key highlights are:

    89% of students surveyed said that, as a result of the Positive Minds programme, they had better levels of controlling unnecessary worries.

    63% of students surveyed said that their ability to focus on their academic work has improved with Positive Minds.

  • 70% of students surveyed said that their ability to deal with pressure and setbacks at university has improved as a result of the programme.The Student Success & Engagement team are currently exploring how to extend the Positive Programme further, so watch this space

     

     

Supporting Inclusivity and Diversity in Language Teaching and Learning at the University of Reading Authored by Laura Brown, Regine Klimpfinger, Daniela Standen and Enza Siciliano Verruccio

By edwardwhite Comment Closed

Language learning and disability: how to avoid the ‘avoidance’?

When the university disability office was approached in 2003 by a new member of staff for guidance on the assessment of a dyslexic student enrolled on a language module, the reply was that students with dyslexia are better advised to avoid foreign language courses. Fast-forward to 2017, and issues of ‘course substitution’, or ‘avoidance’,[i] when it comes to the study of foreign languages and learning difficulties, are still emerging today, as anecdotally reported by prospective secondary school applicants to this university.

When the principles of inclusivity and diversity, fresh from the new University of Reading Curriculum Framework, were chosen as the focus of this year’s university Teaching and Learning conference (January 2017), the discussion and thinking it provoked pointed clearly towards the need – within our institution and within our discipline in this institution – for a thorough reflection on how our current language teaching practices, our language curricula, and the general university procedures can best support students with disabilities who do not wish to avoid learning a foreign language.

Reflecting on disabilities and language teaching and learning practices: a workhop

This is when the idea of the Disability and Language Teaching & Learning Workshop was born. On 18 May, 22 language teaching practitioners from the Institution-Wide Language Programme (IWLP), the Department of Modern Languages and European Studies (DMLES), the Department of Classics and the Institute of Education gathered to explore and discuss experiences and practices of, as well as aspirations to, inclusivity and diversity in language teaching and learning here at Reading. They were guided by Laura Brown from the university Disability Office, with the support of Regine Klimpfinger (DMLES Disability Officer), Daniela Standen (International Study and Language Institute Disability Officer), and Enza Siciliano Verruccio (DMLES Language Coordinator).

The workshop consisted of a blend of theory and practice, with a strong focus on group discussion and activity, given the collaborative approach we wanted to engender. We set the scene with Enza recounting the experiences described above. To further examine the kinds of assumptions we may make about certain disabilities, the group then engaged in a ‘Fact or Fiction’ exercise to indicate whether statements were true or false, unearthing potential stereotypes and preconceptions, such as ‘Students with Asperger’s Syndrome can’t do group work’.

In smaller groups, participants then prioritised skills and attributes needed to learn languages, such as phonological processing skills, memory, curiosity and motivation, using a pyramid shape to indicate the most important at the top ranging to least important at the bottom (Picture 1). Skills and attributes were discussed in terms of how disabilities can affect those skills and attributes, for example the advantage of extroversion in acquiring spoken fluency and how this can be impeded by severe social anxiety. This led to a broader presentation on the experiences that disabled students may have in relation to the four key aspects of language learning – speaking, writing, reading and listening – looking both at barriers and strengths that disabled students may experience in relation to various elements of a languages course, such as oral examinations, classroom conversation exercises, timed translation examination papers, etc.


 

 

 

 

 

  1. Groupwork: prioritised language learners’ attributes and skills

The group were then subjected to an impossible memory test and a note-taking exercise using their non-writing hand. These gave them a feel for what it can be like for disabled students to try to fit in with traditional assessment and teaching methods which are unsuited to their learning style.

The group reflected, via Mentimeter, on their experiences of students on their modules who, despite adequate intelligence and effort, struggled with aspects of language learning due to disability (Picture 2). This led to consideration of techniques that can be applied to enhance accessibility and inclusivity in language teaching, across the three core areas of curriculum design, delivery and assessment (Picture 3). The challenges and limitations in applying these techniques were acknowledged as well as the benefits.

 

 

 

 

2. Workshop attendees report own experiences.

 

 

 

 

 

 

  1. Laura Brown from the university Disability Office leads the discussion on embedding inclusivity and diversity in the language curriculum

Case study examples of disabled students successfully studying languages were presented, highlighting particular aspects that helped them to achieve – this led to one of the key messages from the day in the plenary discussion, that small changes can make a huge difference. We also emphasised how people are not on their own in supporting disabled students and that the day’s collaborative approach provided a platform for further building support networks.

Moving forward

The workshop left the participants with solid advice on how to support students as individuals, but more importantly with ideas and possibilities to explore to make the curriculum more inclusive.  From the feedback received there is a clear need and willingness to push these conversations forward. Many expressed the need for more specific information and a forum to share practical ideas and good practice about language teaching and disability, and felt it was paramount to do so collaboratively across departments in order to implement and embed changes. So, keep a look out for the Special Interest Group on disability coming to ISLI and DMLES soon!!

[i] DiFino, S. M. & Lombardino, L. (2004), Language Learning Disabilities: The Ultimate Foreign Language Challenge. Foreign Language Annals, 37, 3, pp. 390-400

 

 

 

 

 

 

The ‘Gender, Sexuality and Identities’ Student Forum: Including UofR students in extra-curricular platforms By Dr Madeleine Davies (Department of English Literature)

By edwardwhite Comment Closed

The inaugural ‘Gender, Sexuality and Identities Student Forum’ met on the first day of the summer term, launching a new initiative aiming to create extra-curricular platforms for student debate.

I organised this new Forum to respond to our students’ expressed desire to extend conversations about the persistence of binary thinking and inequality beyond the immediate speaking spaces of International Women’s Day debates and Programme modules. The well-attended and lively IWD debate in March persuaded me that our students have a genuine desire to discuss with us and with their peers the issues of inequality and discrimination that disturb them.

In terms of UofR initiatives, this Forum connects with the Curriculum Framework in its emphasis on inclusion, engagement and experience. In my interpretation, the Framework need not refer only to Programme design and implementation – its principles can be extended more widely.

The new Forum is a student ‘safe space’ for discussion of gender inequality, LGBT+ rights, racial discrimination, and other topics associated with contemporary socio-cultural and political impulses and current affairs. Students can present papers or simply contribute their responses to news stories dominating in the Press and then discuss them with their peers.

At the first meeting, I outlined some guidelines about what ‘freedom of speech’ means (and what it does not mean), and I stressed the importance of generating courteous, inclusive conversation. Following this introduction, I made it clear that students will lead these sessions though I will continue to arrange them and attend as many as I can. The Forum will meet twice termly and it is available to all UofR students and colleagues.

The first meeting produced informed, nuanced debate about the ‘language’ of discrimination and there was a particularly interesting conversation about the use of the word ‘tolerance’. Members of the Forum pointed out that the implications of the word tend towards ‘noble and grudging accommodation’ rather than towards uninflected inclusion. There was also a fascinating discussion about the ‘tragic trajectory’ of narratives involving gay protagonists, and plenty of examples of this trajectory were supplied and then analysed in terms of their implications.

Teaching may be assessment driven, but we all agree that learning should not be confined to this structure. Students seem to recognise this and their involvement in new platforms such as this Forum challenges lazy narratives about student disengagement. It also connects with T&L values of developing criticality and encouraging reflective practice, and it embeds non-credit-bearing opportunities for dialogue, inclusion and collaborative exchange.

 

Developing practical and employability skills through an inclusive and structured placement programme by Dr Wing Man Lau and Sue Slade (MFRPS11)

By edwardwhite Comment Closed

Background

The UK pharmacy regulator, General Pharmaceutical Council (GPhC), sets Standards for all UK Pharmacy Schools. The Standards stipulate that the undergraduate programme (MPharm) must provide students with practical experience in working with patients, carers and other healthcare professionals. This has led to a need to expand experiential learning within the pharmacy curriculum across the nation.

However, the GPhC does not provide specific guidance on how to achieve experiential learning so pharmacy schools are left to arrange practical experience and plan their own learning outcomes.

Placements bridge the gap between theory and practice. They allow students to learn and practise various clinical and communication skills integral to being a competent pharmacist in dealing with patients in real-world situations. Previously, the typical MPharm curriculum traditionally included off-site short placements, where the pharmacist in charge was responsible for supervising the students. The placement itself was not required to be structured in a particular way though guidance was often issued by the pharmacy schools to the placement provider as to certain learning outcomes that schools were looking to achieve.  Students were often issued with a workbook with tasks they could complete during their placements. Under the circumstances, it was difficult to ensure that the placement provider would deliver the learning outcomes as designed or to provide all students with equal learning opportunities. Some studies have indicated that students regarded such placement arrangements as more like a day out than a vocational experience. 1-4

When we revised the MPharm curriculum at University of Reading to meet the new University Curriculum Framework and the GPhC Standards, we needed to expand experiential learning in our programme. Previously, students in Year 3 had been given the option to carry out a week’s placement in a hospital. Not all students opted to take the opportunity. Those who did were given a workbook detailing expectations and tasks to carry out whilst on the placement. The learning experience was variable even among those who undertook the placement, as it relied heavily on the willingness and capability of the pharmacists as well as the students. Furthermore, the students did not always feel they could put theory into practice.

Developing the best placement programme collaboratively

We believe that real-life patient contact and workplace experience is irreplaceable. Therefore, we set out to develop an extensive programme to give every student a structured placement experience. The programme would cover the main sectors of pharmacy practice in the first 3 years of the course. The aims were:

  1. To provide students with first-hand workplace experience and field-specific knowledge and skills that increase their employability
  2. To provide a spiral structured learning experience, starting from “knowing how” to engage with patients and progressing to finally participating in all aspects of patient care.
  3. To implement an inclusive placement programme where all students achieve the same learning outcomes and are well-supported by placement staff in managing complex and difficult situations.
  4. We have set up a Pharmacy Placement Team to design and develop a new inclusive placement programme, working collaboratively with various departments and teams across the university to engage external partners. The team is led by me (Pharmacy Placement Lead), and consists of Mr Dan Grant (Pharmacy Programme Director), Mrs Sue Slade (Hospital Lead), Mrs Caroline Parkhurst (Community Lead), as well as members of the Careers & Employability team, Student Applicant Services, Legal Services Department, and the University of Reading Medical Practice. We have also enjoyed the support of a number of NHS trusts across England and various local community pharmacies as external partners.
Team member Roles and responsibilities
Dr Wing Man Lau Oversee the whole placement programme; student facing role; student support; programme design; student workbooks design; student application and allocation.
Mr Dan Grant Strategic role; student application and allocation
Mrs Sue Slade Internally supervise placement programme (ISP) Hospital Lead; supervise and run all ISP visits
Mrs Caroline Parkhurst ISP Community Lead
Careers & Employability team General administration support; external liaison; student queries; contracts
Student Applicant Services Student support with DBS and health declaration submission; student queries related to submission
University of Reading Medical Practice Occupational health support for students

 

 

The new pharmacy placement programme

We have now introduced compulsory experiential learning into all years of the MPharm programme at University of Reading. For placement learning, students experience both community and hospital pharmacies very early on in the course. The program has been designed in helping our students develop professional attitudes and competencies by exposing them to real situations that demand satisfactory clinical, professional and communication skills that are essential to effective professional practice in any general pharmacy setting.

 

Credit hours Internally supervised placement Externally supervised placement
1st year 4 (community and hospital) –
2nd year 8 (hospital) 8 (community)
3rd year 8 (hospital) 37.5 (hospital or community)

Internally supervised placement programme (ISP)

Our ISP spans years 1–3 of the MPharm programme and addresses specific, achievable learning objectives that spiral throughout the 3 years. It has been designed according to Miller’s triangle of competence and Kolb’s experiential learning theory. The hospital training is based in a local NHS hospital and is run in-house by our Hospital Lead, Mrs Sue Slade, and two Placement Tutors who all have dedicated placement roles on my MPharm programme. The staff-student ratio averages 1:4. This ensures a high quality learning experience because the tutors can build rapport with the students, evidence the students’ improvement individually, and tailor the teaching to suit the students’ needs.

The 1st year community training is based in a local community pharmacy and run in-house by our Community Lead, Mrs Caroline Parthurst. Students learn about the community pharmacist’s roles and the specialist services available in this sector. They are given the opportunities to reflect and compare how the roles differ between hospital and community pharmacy settings.

As students progress through the programme, they continually practise new-found professional skills under supervision and apply them in real-world situations – on real patients. Such skills include patient counselling, taking a medication history and performing medicines optimisation. Students are required to complete a workbook and write a reflection on each visit, which are summatively assessed in Year 3 as part of their personal development portfolio. Transferable skills are formatively assessed on three of the five placements and summatively assessed through OSCE exams in Year 3 and Year 4.

Externally supervised placement programme (ESP)

Building on from their first year community pharmacy experience, year 2 students go to a different local community pharmacy, unaccompanied by university staff or peers, for a whole day. The students are given a detailed workbook and an introductory lecture to guide their learning. Students are reminded closer to the placement through email detailing expectations and tasks to be completed during the visit.

In Year 3, the ESP placement lasts for a week and students choose between a hospital placement or a community placement based on their own interest. The hospital option is usually overwhelmingly popular, so despite being able to offer a large number of these placements, we simply cannot accommodate the demand for it. Therefore, we have put in place an application process, whereby the students are required to submit an application form indicating what attracts them to the hospital placement and why they should be selected. They are also asked to support their application with a reflection on previous placements to identify exactly what further skills they aim to gain. This process is similar to job applications in the real world (for example, the application for pre-registration pharmacist positions), so the students are able to practise this aspect of job seeking and familiarise themselves with the job application process throughout the MPharm programme.

Again, a workbook detailing tasks that build on from previous placements is provided for the students. The pharmacists in charge at the respective pharmacies supervise our students on these visits. We brief the supervisors prior to the placement with details of the placement objectives, learning outcomes with a copy of the student workbook to standardise the student learning experience. The supervisors provide written feedback to the students on each visit to allow them to reflect from their learning.

 

Benefits and Outlook

To our knowledge, our structured, integrated and inclusive placement programme is unique among pharmacy schools in the UK. The placement programme has been time-consuming to set up and run, and has required careful organisation and planning for each visit to be successful and valuable. Preliminary evaluation suggests all students have found the placement experience positive and valued the structured and inclusive placement format as it helps develop their sector knowledge and skills in real-life situations.

Close collaboration with various University departments and external partners has been crucial to the running of the placement programme. We are committed to continued collaboration as a team, comprising diverse roles, in supporting our students to become competent and highly employable graduates by developing their professional, clinical and communication skills.

A full evaluation of our placement programme is under way. We will update you shortly.

 

1 Sosabowski M. (2008) Pharmacy Education in the United Kingdom. American Journal of Pharmaceutical Education. 72(6):130.

2 Talyor K and Harding G (2007) The pharmacy degree: The student experience of professional training. Pharmacy Education. 7(1): 83–88

3 Nation L and Rutter P (2011) Short communication piece on experiences of final year pharmacy students to clinical placements. Journal of Health and Social Care Improvement. 2:1-6

4 Diack L et.al (2014) Experiences of Supervision at Practice Placement Sites. Education Research International. 2014:6