The One Where a Timetable Merger Gives Rise to a Curriculum Implementation Review

By aaroncooper Comment Closed

Emma-Jayne Conway, James Kachellek and Tamara Wiehe

t.wiehe@reading.ac.uk

Link back to case studies on the T and L Exchange website

Overview

Staff and students in CWI collaborated on a project initially designed to merge two timetables of sister programmes to aid cross programme working (objective 1) but gave rise to the perfect opportunity to review the way our PWP curriculum is implemented following the pandemic (objective 2). In this blog, we reflect on achieving both objectives within our original timeframe!

Objectives

1.     To create a single timetable to aid cross-programme working for teaching and administrative staff.

2.     To review curriculum implementation including structure and modality on a modular and programme level with all key stakeholders.

Context

In response to a departmental restructure, we required more efficient ways of working across programmes starting with a uniform timetable. Early on, the project evolved to also review the structure and modality of the curriculum. Our two sister PWP training programmes (one undergraduate and one postgraduate) are virtually identical with a few exceptions but historically had been managed separately.

Over the course of 2021, we planned, designed, and implemented a timetable merger for our September cohorts. This impacted on 3 modules (4 for undergraduates) that form the PWP training year for the MSci Applied Psychology (Clinical) students and the Postgraduate/graduate Certificate in Evidence-Based Psychological Treatments (IAPT Pathway).

Taking both Higher Education and Mental Health Care processes into consideration was no easy feat, including those specific to University of Reading (e.g., term dates), our national PWP curriculum specifying the content and learning outcomes for our 26 teaching days and 19 study days, and British Psychological Society (BPS) accreditation requirements. Modality was a particularly important topic throughout this project, taking key learnings from remote delivery during the pandemic as well as awaiting guidance from our professional accrediting body.

Overall, it served as an excellent opportunity to work collaboratively with staff and students to review the implementation of PWP training at the University of Reading.

Implementation

  1. Early 2021: The PWP team met on several occasions to discuss the possibility of merging the two timetables, including transitioning to a “blended” format of online and face-to-face teaching post-Covid. We set out a timeline for planning, designing, and implementing the project.
  2. Advice was sought from the Director of Training in CWI and colleagues in Academic Development, CQSD based on their experience of timetable mergers and a green light was given based on our draft plans!
  3. Several options were considered before the final format was arrived at: Face-to-face teaching is weighted towards the first module/term with progressive increase to the online taught content as the course progresses. (Rationale supplied elsewhere in this blog).
  4. The educator team were able to draw on feedback from online teaching to gauge the attitude of the student body to online learning, as well as expectations and concerns related to a return to the classroom (see Impact, below). The student voice was important in terms of utilising partnership to create meaningful change to curriculum implementation. However, engaging professional practice students via the course reps was a challenge due to time constraints, therefore, we were able to engage graduate instead. This is something we would consider earlier on in future projects.
  5. The educator team unanimously agreed that the externally taught content of the VEC module could be effectively taught with mixed cohorts from the Core-PWP and MSci cohorts using an online approach.
  6. Information on the changes was disseminated to Program Administrators to enable efficient implementation. External Educators were made aware of the retention of online lecture sessions, and the mixed-cohort approach, by the VEC module convenor.
  7. Timetables were updated by the Program Director, in collaboration with Module Convenors; consideration has been given to the potential Workflow impact of closely aligning multiple cohorts (see below). Timetables have been looked at by the team ‘side-by-side,’ to ensure that Workflow balance is maintained for educators across all cohorts. We can continue to monitor the impact on workload while adjustments are made to teaching (such as with the Working Document mentioned in the Follow-Up section, below).
  8. IAPT Services were made aware of the changes to the timetables

Impact

As of October 2021, the merged timetables are proving effective, with no major barriers, having been detected. Predicted barriers included those to effective teaching of (previously face-to-face) content, student/staff dissatisfaction with a blended approach, and significant administrative/technical difficulties.

Face-to-Face teaching resumed in September 2021 and has been a successful return to the classroom. Educators report being able to switch between live sessions and face-to-face teaching days without significant barriers.

The educator team plan to continue to gather feedback on the student experience of the blended and merged approach. We will be able to assess feedback when the first cohorts fully complete in June 2022.

Feedback will be sought from module convenors, educators, and program administrators using “menti” feedback forms, bi-weekly team meetings and informal qualitative discussion, to gauge the impact of the changes on workflow. Student feedback will also be monitored through end-of-module feedback collated by the School.

Reflection

  • The challenge of engaging professional practice students and utilising graduates to overcome this. We will consider setting up graduate/patient advisory group for future projects.
  • Using feedback from a MSci graduate led to timetable changes to ensure readability and clarity for students. This included points such as colour coding F2F v online teaching days, explaining acronyms, etc.
  • Involving all members of the team (especially Module Convenors) felt like a much more meaningful and collaborative process than Programme Director decisions alone. It gave Module Convenors autonomy over their modules as well as aligning learning outcomes across the 3 modules of the programme which is particularly important for clinical training. Other courses may wish to replicate this approach to build team cohesion and allow all colleagues to make meaningful contributions to programme changes and delivery.

Follow up

  • Working document has been created for the educator team to comment on the teaching they have just delivered i.e., was there enough time to deliver all content? This has allowed changes to be made within a matter of weeks as the same day is delivered across the programmes. As a result, we can fine-tune the timetable and delivery of the programme quicky and efficiently to improve the student experience.
  • We will review module by module and at the end of each cohort to continue making any necessary adjustments. Module and programme evaluations, student-staff rep meetings and any feedback from individual teaching days will also help to inform this.

 

Blended Learning – Exploring the Experience of Disabled Law Students

By aaroncooper Comment Closed

Amanda Millmore, Sharon Sinclair-Graham, Dr. Rachel Horton, Darlene Sherwood, Sheldon Allen, Lauren Fuller, Konstanina Nouka, Will Page & Jessica Lane

a.millmore@reading.ac.uk 

School of Law (& Disability Advisory Service)

Overview

This student-staff partnership included students with disabilities and long-term conditions, academics in the School of Law and a Disability Advisor. Student partners ran a cohort-wide questionnaire and facilitated focus groups with disabled students to discover what has worked well this academic year with blended learning and where things could be improved. This work has provided a blueprint for those hoping to use blended learning to deliver accessible education for all.

Objectives

  • To magnify the voice of our disabled students
  • To understand the positives and negatives of blended learning from their various viewpoints
  • To improve current teaching, as well as planning for future teaching and learning activities.

Context

The move to blended learning during the Covid-19 pandemic led to many changes to of the way that Law was taught in the 20/21 academic year. Student-Staff Partnership Group (SSP) feedback indicated that disabled students were affected more than most by this change. This project was an opportunity to understand more about the impact on these students and to amplify their voices.

Implementation

Given the constraints of working during the pandemic, our partnership worked virtually throughout, using only MS Teams meetings and sharing documents. Students designed a cohort-wide questionnaire to find out about the wider student experience with different aspects of blended learning.

This was followed-up by student partners facilitating smaller focus groups of students with disabilities and long-term conditions.

The partnership then assimilated all of the evidence they had gathered to produce short term and long term recommendations as well as highlighting what has worked well with blended learning.

Together we prepared a report with our evidence and recommendations and this has been shared not only within the School of Law but widely across the University, including with the University’s Blended Learning Project, the Technology Enhanced Learning (TEL) team and the Committee on Student Experience and Development (COSED), as well as with colleagues in different functions and departments.

Impact

Positives from blended learning were highlighted including the flexibility of pre-recorded lecture videos, which enabled students to stop, pause and revisit lecture materials and work at their own pace and in their own time. Students preferred lecture recordings to be in the region of 20 minutes, as longer than that could pose a barrier for some students.

In the short term the partnership recommended the scheduling of lecture release days across core modules, so that lectures were made available on set days. 194 students were put into 46 study groups and a video to demystify the ECF process was recorded and shared widely (https://web.microsoftstream.com/video/714b6fa4-83f3-457c-a37b-3f4904e63691). These recommendations were all adopted.

Longer term the partnership recommended the consistent use of meaningful weekly plans (now part of the Teaching & Learning Framework for 2021/22) and improvements to Blackboard, notably a uniform layout across modules for Law students, including a single menu location for joining links to online classes.

The project and its recommendations have been shared within the School of Law, across the University and more widely at national conferences, all with students co-presenting the work.

Students were invited to the School of Law’s Blackboard Working Group and have been instrumental in driving forwards their recommendation for a consistent cross-module Blackboard layout for the next academic year. Students are also working with the TEL team to produce best practice videos for staff.

Reflections

This has been a hugely successful partnership project, not merely for the clear recommendations and tangible outcomes which are aimed to improve the experience of all students with blended learning this academic year and moving into the future, but also in the way that it has amplified the voices of students with disabilities and long-term conditions at School and University level.

As a partnership it has been influential, and the recommendations have been heard across the university and many have been adopted within the School of Law, but the positives for the individual student partners cannot be underestimated. They have gained valuable employability skills and experience in project work, presenting at conferences and advocating within meetings with staff. Moreover, as a project in which clear recommendations were given which have been heeded, it has improved the sense of community for all students, emphasising that the School of Law is a space where student views are important and they can contribute to their studies and make a difference.

Focus group participants with disabilities and long-term conditions have been empowered, with 2 first year participants subsequently volunteering for a new partnership project being run in the School of Law, as they can see the impact that their involvement can have.

Links and References

  • Amanda Millmore – “A Student-Staff Partnership exploring the experience of disabled Law students with blended learning at University of Reading, UK “ in Healey, R. & Healey, M. (2021) Socially-just pedagogic practices in HE: Including equity, diversity, inclusion, anti-racism, decolonising, indigenisation, well-being, and disability.mickhealey.co.uk/resources
  • Abstract for Advance HE Teaching & Learning Conference session: Teaching and learning conference – on demand abstracts_0.pdf (advance-he.ac.uk)
  • To follow – links to CQSD TEL videos & guidance (in progress).
  • We are happy to share the project report upon request – please get in touch if you would like a copy.

Running Virtual Focus Groups – Investigating the Student Experience of the Academic Tutor System

By edwardwhite Comment Closed

Amanda Millmore, School of Law

Overview

I wanted to measure the impact of the new Academic Tutor System (ATS) on the students in the School of Law, and capture their experiences, both good and bad, with a view to making improvements. I successfully bid for some small project funding from the ATS Steering Group prior to Covid-19. The obvious difficulty I faced in the lockdown, was how to engage my students and encourage them to get involved in a virtual project. How can students co-produce resources when they are spread around the world?

Objectives

I planned to run focus groups with current students with dual aims:·

  • To find out more about their experiences of the academic tutor system and how we might better meet their needs; and
  • To see if the students could collaboratively develop some resources advising their fellow students how to get the most out of tutoring.

The overall aim being to raise the profile of academic tutoring within the School and the positive benefits it offers to our students, but also to troubleshoot any issues.

Implementation

After exams, I emailed all students in the School of Law to ask them to complete an anonymous online survey about their experiences. Around 10% of the cohort responded.

 

 

 

 

 

 

 

Within that survey I offered students the opportunity to join virtual focus groups. The funding had originally been targeted at providing refreshments as an enticement to get involved, so I redeployed it to offer payment via Campus Jobs for the students’ time (a remarkably easy process). I was conscious that many of our students had lost their part time employment, and it seemed a positive way to help them and encourage involvement. I had 56 volunteers, and randomly selected names, ensuring that I had representation from all year groups.

I ran 2 focus groups virtually using MS Teams, each containing students from different years. This seemed to work well for the 11 students who were all able to join the sessions and recording the sessions online enabled me to obtain a more accurate note which was particularly helpful. I was pleasantly surprised at how the conversation flowed virtually; with no more than 6 students in a group we kept all microphones on, to allow everyone to speak, and I facilitated with some prompts and encouraging quieter participants to offer their opinions.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The students were very forthcoming with advice and their honest experiences. They were clear that a good tutor relationship can make a real and noticeable difference for students and those who had had good experiences were effusive in their praise. They were keen to help me find ways to improve the system for everyone.

Results

The students collaborated to produce their “Top Tips for Getting the Most Out of Your Academic Tutor” which we have created into a postcard to share with new undergraduates, using free design software Canva https://www.canva.com/.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The students also individually made short videos at home of their own top tips, and emailed them to me; I enlisted my teenage son to edit those into 2 short videos, one aimed at postgraduates, one for undergraduates, which I can use as part of induction.

From the project I now have useful data as to how our students use their academic tutor. A thematic analysis of qualitative comments from the questionnaires and focus groups identified 5 key themes:

  • Tutor availability
  • Communication by the tutor
  • School level communication
  • Content of meetings
  • Staffing

From these themes I have drawn up a detailed action plan to be implemented to deal with student concerns.

Impact & Reflections

One of the main messages was that we need to do better at clearly communicating the role of the academic tutor to students and staff.

The students’ advice videos are low-tech but high impact, all recorded in lockdown on their phones from around the world, sharing what they wish they’d known and advising their fellow Law students how to maximise the tutor/tutee relationship. The videos have been shared with the STAR mentor team, the ATS Steering Group and the MCE team now has the original footage, to see if they can be used University-wide.

I am firmly convinced that students are more likely to listen to advice from their peers than from an academic, so am hopeful that the advice postcards and videos will help, particularly if we have a more virtual induction process in the forthcoming academic year.

Ultimately, whilst not the project I initially envisaged, our virtual focus group alternative worked well for my student partners, and they were still able to co-create resources, in a more innovative format than I anticipated. My message to colleagues is to trust the students to know what will work for their fellow students, and don’t be afraid to try something new.

 

The DEL Feedback Action Plan

By edwardwhite Comment Closed

Madeleine Davies, Cindy Becker and Michael Lyons- SLL

Overview

A feedback audit and consultation with the Student Impact Network revealed a set of practices DEL needs to amend. The research produced new student-facing physical and online posters, designed by a ‘Real Jobs’ student, to instruct students on finding their feedback online, and generated ‘marking checklists’ for staff to indicate what needs to be included in feedback and what needs to be avoided.

Objectives

  • To assess why students scored DEL poorly on feedback in NSS returns
  • To consult with students on types of feedback they considered useful
  • To brief colleagues on good practice feedback
  • To produce consistency (but not conformity) in terms of, for example, the amount of feedback provided, feedforward, full feedback for First Class work, etc.
  • To assess whether marking rubrics would help or hinder DEL feedback practice

Context

The ‘DEL Feedback Action Project’ addresses the persistent issue of depressed NSS responses to Department of English Literature assessment and feedback practices. The responses to questions in ‘teaching quality’ sections are favourable but the 2018 NSS revealed that, for English Studies, Reading is in the third quartile for the ’Assessment and Feedback’ section and the bottom quartile for question 8 (scoring 64% vs the 74% median score) and question 9 (scoring 70% vs the 77% median score).

In October 2018, DEL adopted eSFG. An EMA student survey undertaken in January 2019 polled 100 DEL students and found that, though students overwhelmingly supported the move to eSFG, complaints about the quality of DEL feedback persisted.

Implementation

Michael Lyons began the project with an audit of DEL feedback and identified a number of areas where the tone or content of feedback may need improving. This material was taken to the Student Impact Network which was shown anonymised samples of feedback. Students commented on it. This produced a set of indicators which became the basis of the ‘marking checklist’ for DEL staff. Simultaneously, DEL staff were asked to discuss feedback practice in ‘professional conversations’ for the annual Peer Review exercise. This ensured that the combined minds of the whole department were reflecting on this issue

Student consultation also revealed that many students struggle to find their feedback online. With this in mind, we collaborated with TEL to produce ‘maps to finding feedback’ for students. A ‘Real Jobs’ student designer converted this information into clear, readable posters which can be displayed online or anywhere in the University (the information is not DEL-specific). The posters will be of particular use for incoming students but our research also suggested that Part 3 students are often unaware of how to access feedback.

The results of the initial audit and consultation with students indicated where our feedback had been falling short. We wrote a summary of these finding for DEL HoD and DDTL.

Research into marking rubrics revealed that DEL marking would not be suited to using this feedback practice. This is because they can be inflexible and because DEL students resist ‘generic’ feedback.

Impact

The student-facing posters and staff-facing ‘marking checklist’ speak to two of the main issues with DEL feedback that were indicated by students. The latter will deter overly-brief, curt feedback and will prompt more feedforward and comment about specific areas of the essay (for example, the Introductory passage, the essay structure, referencing, grammar, use of secondary resources, etc).

With DEL staff now focused on the feedback issue, and with students equipped to access their feedback successfully, we are hoping to see a marked improvement in NSS scores in this area in 2020-21.

For ‘surprises’, see ‘Reflections’.

Reflections

The pressure on academic staff to mark significant amounts of work within tight deadlines can lead to potential unevenness in feedback. We are hoping that our research prompts DEL to streamline its assessment practice to enhance the quality and consistency of feedback and feedforward.

Students’ responses in the Student Impact Network also suggested that additional work is required on teaching students how to receive feedback. Over-sensitivity in some areas can produce negative scores. With this in mind, the project will terminate with an equivalent to the ‘marking checklist’ designed for students. This will remind students that feedback is anonymous, objective, and intended to pave the way to success.

Follow up

Monitoring NSS DEL feedback scores in the 2020-21 round, and polling students in the next session to ensure that they are now able to access their feedback.

Continuing to reflect on colleagues’ marking workload and the link between this and unconstructive feedback.

 

 

Student co-creation of course material in Contract Law

By edwardwhite Comment Closed

Dr Rachel Horton, School of Law

Overview

The PLaNT project involved the co-creation, with students, of a series and podcasts and other materials for Contract Law (LW1CON). Student leaders consulted with their peers to decide what materials students felt would most enhance learning on the module and then created these together with the Module Convenor.

Objectives

This project aimed to engage current law students as co-creators of course learning material.

Context

Contract Law is a large compulsory first year module – in an average year between 250 and 300 students take the module –  taught using a traditional combination of lectures and small group teaching. Module staff were keen to develop additional resources for students to access, in their own time, through Blackboard and wanted to engage students in developing these.

Implementation

Staff met with selected students to introduce a student curated Blackboard space, in which the students had authoring permissions to generate podcast feeds, which would be accessible to all students enrolled on the module.  These students were then asked to consult with their peers to generate ideas for use of the space/topics for the podcasts.

The student leaders then created a series of podcasts, largely focusing on revision materials and assessment and exam technique by interviewing lecturers on the module. The students also devised and created a series of written materials, in a variety of formats, and lecturers provided feedback on these (chiefly to ensure accuracy) before they were uploaded onto Blackboard.

Impact

The student leaders were highly engaged and enthusiastic and went well beyond their original remit in devising course content. They fed back, informally, that they had found the experience immensely beneficial to their own learning, as well as giving them the opportunity to develop a range of leadership, technical and communication skills.

Statistics on Blackboard showed that the materials were well used by the rest of the cohort, particularly in the immediate run up to the exams. While it proved difficult to recruit students for a focus group after the project had finished, in order to gain more structured feedback, student representatives commented at the Staff Student Liaison Committee that they had received very positive feedback from students about the additional materials created through the project.

Reflections

The success of the activity was largely a result of the enthusiasm, imagination and commitment of the students involved. We were lucky to recruit students who were able to work very well together, and with their peers, to create resources to genuinely enhance learning, and to fill gaps in course materials that may otherwise have gone unnoticed by staff.

The project also offered an opportunity for the teaching staff on the module to reflect on the content and format of materials students want. Even after the funded project has finished this proved very helpful in enabling us to continue to produce similar materials, particularly once teaching had to move online in the wake of COVID-19.

The project and funding began in the Spring term and with hindsight it would have been beneficial to start the project earlier in the course. In particular this would have provided opportunity for gathering more structured feedback from the whole cohort (it was difficult to secure a meaningful student response to feedback once the summer exams were over.)

Follow up

The materials produced by the students remain relevant for future cohorts and will continue to be made available. New materials will be developed along similar lines, with student input wherever possible, particularly next year as lectures move wholly online.

Considering wellbeing within the placement module assessment

By edwardwhite Comment Closed

Allán Laville (Dean for D&I and Lecturer in Clinical Psychology) and Libby Adams (Research Assistant), SPCLS

Overview

This project aimed to design a new alternative assessment to form a part of the MSci Applied Psychology course which puts emphasis on the practical sides of training as a Psychological Wellbeing Practitioner (PWP). This included utilising problem-solving skills and wellbeing strategies.

Objectives

  • This project was funded by SPCLS Teaching & Learning Enhancement Fund and aimed to design an alternative assessment to be used as a part of the MSci Applied Psychology course to support student wellbeing.
  • The project aimed to incorporate an assignment into the curriculum which provides students with transferable problem-solving and wellbeing management strategies which can be used in future mental health support/clinical roles.

Context

The above project was undertaken as within IAPT, Psychological Wellbeing Practitioners (PWPs) are required to work in a fast-paced environment seeing multiple patients back-to-back throughout the day. Students on the MSci Applied Psychology course are required in their third year to undertake a work placement 1 day a week in the first term increasing to 2 days a week in the second term. Students are also required to undertake 1 full day of training per week. The aim of the project was to embed an assignment which focusses on managing wellbeing within the curriculum.

Implementation

Allán Laville (Dean for Diversity and Inclusion) brought to light the concept of incorporating wellbeing within the curriculum and contacted Libby Adams (Part 4 MSci Student) to see whether she would take part in the development of the new assessment. Libby Adams was included here as she previously trained as a Psychological Wellbeing Practitioner and first-hand experienced challenges managing the demands of the PWP role as a trainee and in turn managing her wellbeing.

Libby Adams’ experience

The project was developed with my own challenges in mind, to build upon this we then met with current and past MSci students to gain insight into the challenges they faced. We were then able to condense information and incorporate them within our concept of a wellbeing blog. We then considered how we could problem-solve ways around the areas that could not be included in the blog. At the second stage we met with clinical staff and educators to share our idea and gain feedback on the feasibility of implementation within IAPT services. The final project design was then formed with the above feedback in mind.

Impact

Views from current MSci students on the benefits of the project:

“I think maintaining our own wellbeing is such a critical part of caring professions, and I think that making it a clear and mandatory part of the course you’re not only helping students look after themselves for this year, but also for their future careers as well.”

Relating to the outlined objectives the project successfully designed a prototype assessment which considers the importance of maintaining wellbeing and utilising problem-solving skills. The project will have a positive impact on the individual not only in their placement year but also if they choose to go into a clinical career after university as skills are transferable.

Traffic Light Mood Tracker

Students are required to complete the traffic light system to indicate how they are currently managing their wellbeing. They are required to complete these three times for each blog, once before the reflection, after they have built an action plan based on their reflection and then in the last term of the academic year reflecting on their progress.

Reflections

Allán Laville’s reflections:

The project addressed a key consideration within both University training as well as within the psychological workforce, namely, the importance of explicitly considering the wellbeing of our practitioners and therapists. I am delighted with the outcome of the project and it would not have been possible without Libby. Her commitment to psychological therapies and intrinsic motivation to support others, always shines through!

Libby Adams’ reflections:

The student-staff partnership is key to improving the overall teaching and learning experience. The partnership allows the member of staff to lead as the expert by knowledge and the student to lead as the expert by experience. Such partnerships allow the development of concepts and improvements in teaching and learning which enhance the student and staff experience.

Follow up

In the future we aim to share our findings with other MSci courses and IAPT services with an aim to increase conversations about practitioner wellbeing and highlight its importance within clinical roles. We hope that strategies used in this project can extend beyond students and be used across IAPT services to maintain wellbeing, improve performance and decrease stress and burnout.

Developing psychoeducational materials for individuals with learning disabilities

By edwardwhite Comment Closed

Dr Allán Laville, a.laville@reading.ac.uk, (Dean for D&I and Lecturer in Clinical Psychology) and Charlotte Field (Research Assistant and student on MSci Applied Psychology)

Overview

To improve access to psychoeducational materials by addressing the diverse needs of those accessing Improving Access to Psychological Therapy (IAPT) services. We worked on creating materials that could be used to describe psychological disorders such as Depression and Generalized Anxiety Disorder (GAD) to those who have learning disabilities. Here we reflect upon the benefits of completing this project via a student- staff partnership as well as the potential benefits of using within IAPT.

Objectives

  • This project was funded by SPCLS Teaching & Learning Enhancement Fund and was to create psychoeducational materials suitable for those with learning disabilities that depict Depression, GAD and Panic Disorder.
  • To effectively utilise student and staff feedback in the creation of these materials.

Context

The above project was undertaken as within IAPT, Psychological Wellbeing Practitioners (PWPs) typically use materials that are text heavy when explaining psychological disorders. This can create access barriers to those with learning disabilities, arguably within service and at a university teaching level.

The aim of the project was to create visual representations of how the person may be feeling depending on the psychological disorder.

Implementation

Allán Laville (Dean for Diversity and Inclusion) designed the psychoeducational materials for learning disabilities concept and then approached Charlotte Field to see whether she wanted to take part in the development of these materials. It was important to include Charlotte here as she is training as a PWP and has also studied Art.

Charlotte Field’s experience

The preliminary stage in the project involved doing rough sketches of how Depression, GAD and Panic would be represented. These were discussed and evaluated within an initial focus group with other students on the MSci Applied Psychology Cohort 5. The subsequent reflection and review of the feedback received enabled me to produce drawings that were more interactive as well as providing a more literal and figurative version of each disorder to help make things clearer. In doing so, making the drawings more accessible and appropriate for those with learning disabilities. I had the opportunity to review feedback on the completed drawings for a second time before the drawings were submitted.

Impact

Charlotte shares her view of the impact of completing this activity:

The materials here have been developed to add to the resources which could improve access for those with learning disabilities within Improving Access to Psychological Therapies (IAPT). As the rest of the MSci cohort and I are training as PWPs this was especially relevant to develop our clinical skills. These materials will be used in the training of future MSci cohorts – both within in-class role-plays and summative role-play assessments.

Reflections

Allán Laville reflections:

The student-staff partnership was key to the success of the project as we needed to ensure that the student voice was at the forefront. This was achieved in the work Charlotte completed herself as well as within the focus group and subsequent feedback on the psychoeducational materials over email. Based on this positive experience, we are keen to continue this approach to innovative T&L practices.

Charlotte Field’s reflections:

The student-staff partnership is of great importance as it builds collaboration and crucial links between students and staff. This is particularly important with projects such as this as it combines the knowledge and expertise from experienced staff members with the student’s current experience working within these services.

Follow up

In future, we will aim to develop similar psychoeducational materials for treatment interventions within Low Intensity Cognitive Behavioural Therapy. For example, materials for Behavioural Activation, which aims to increase individual’s routine, necessary and pleasurable activities to improve one’s mood.  This intervention would lend itself well to pictorial representations.

Using Psychological Techniques to get the most out of your Feedback

By edwardwhite Comment Closed

Zainab Abdulsattar (student – Research Assistant), Tamara Wiehe (staff – PWP Clinical Educator) and Dr Allán Laville, a.laville@reading.ac.uk, (Dean for D&I and Lecturer in Clinical Psychology). School of Psychology and CLS.

Overview

To help Part 3 MSci Applied Psychology students address the emotional aspect of engaging with and interpreting assessment feedback, we have created a Blackboard feedback tool, which draws on self-help strategies used in NHS Mental Health services. This was a TLDF funded project by CQSD and we reflect upon the usefulness of the tool in terms of helping students manage their assessment feedback in a more positive and productive way for both now and the future.

Objectives

  • To explore the barriers to interpreting and implementing feedback through the creation of a feedback-focused tool for Blackboard
  • To transfer aspects of NHS self-help strategies to the tool
  • To acknowledge the emotional aspect of addressing assessment feedback in Higher Education
  • To support students to engage effectively with feedback

Context

Assessment and feedback are continually rated as the lowest item on student surveys despite efforts from staff to address this. Whilst staff can certainly continue to improve on their practices surrounding providing feedback, our efforts turned to how we could improve student engagement in this area. Upon investigation of existing feedback-focused tools, it has become apparent that many do not acknowledge the emotional aspect of addressing assessment feedback. For example, the ‘Development Engagement with Feedback Toolkit (DEFT)’ has useful components like a glossary helping students with academic jargon, but it does not provide resources to help with feedback related stress. The aim was to address the emotional aspect of interpreting feedback in the form of a self-help tool.

Implementation

 Zainab Abdulsattar’s experience:

Firstly, we carried out a literature review on feedback in higher education and the use of self-help resources like cognitive restructuring within the NHS used to treat anxiety and depression. These ideas were taken to the student focus group: to gather students’ thoughts and opinions on what type of resource they would like to help them understand and use their feedback.

Considering ideas from the literature review and the focus group, we established the various components of the tool: purpose of feedback video, problem solving and cognitive restructuring techniques, reflective log and where to go for further support page. Then, we started the creation of our prototype Blackboard tool. At tool creation stage, we worked collaboratively with the TEL team (Maria, Matt and Jacqueline) to help format and launch the tool. Upon launch, students were given access to the tool via Blackboard and a survey to complete once they had explored and used the tool.

Impact

Our prototype Blackboard tool met the main objective of the project, to address the emotional aspect of the interpreting assessment feedback. The cognitive restructuring resource aimed to identify, challenge and re-balance students negative or stressful thoughts related to receiving feedback. Some students reported in the tool survey that they found this technique useful.

As well as this, the examples seemed to help students link their past experiences of not getting a good grade. Students also appreciated the interactive features like the video of the lecturer [addressing the fact that feedback is not a personal attack] and were looking forward to the tool being fully implemented during their next academic year. Overall, the student survey was positive with the addition of some suggestions such as making the tool smart phone friendly and altering the structure of the main page for ease of use.

Reflections

Zainab Abdulsattar’s reflections:

The success of the tool lied in the focus group and literature review contributions because the students’ focus group tool ideas helped to further contribute to the evidence-based self-help ideas gathered from the latter. Importantly, the hope is that the tool can act as an academic aid promoting and improving students’ independence in self-managing feedback in a more positive and productive way. Hopefully this will alleviate feedback-related stress for both now and the future in academic and work settings.

Follow up

In the future, we hope to expand the prototype tool into a more established feedback-focused tool. To make the tool even more use-friendly, we could consider improving the initial main contents page. For example, presenting the options like ‘I want to work on improving x’ then lead on to the appropriate self-help resource instead of simply starting with the resource options [e.g. problem solving, reflective log].

Developing and embedding electronic assessment overviews

By edwardwhite Comment Closed

Dr Allán Laville, a.laville@reading.ac.uk , Chloe Chessell and Tamara Wiehe

Overview

To develop our assessment practices, we created electronic assessment overviews for all assessments in Part 3 MSci Applied Psychology (Clinical) programme. Here we reflect on the benefits of completing this project via a student-staff partnership as well as the realised benefits for students.

Objectives

  • To create electronic assessment overviews for all 8 assessments in Part 3 MSci Applied Psychology (Clinical).
  • To create the overviews via a student-staff partnership with Chloe Chessell. Chloe is a current PhD student and previous MSci student.

Context

The activity was undertaken due to the complexity of the Part 3 assessments. In particular, the clinical competency assessments have many components and so, only providing an in-class overview has some limitations. The aim was for students to be able to review assessment overviews at any time via Blackboard.

Implementation

Allán Laville (Dean for Diversity and Inclusion) and Tamara Wiehe (MSci Clinical Educator) designed the electronic assessment overview concept and then approached Chloe Chessell to see whether she wanted to take part in the development of these overviews. It was important to include Chloe here as she has lived experience of completing the programme and therefore, can offer unique insight.

Chloe Chessell’s experience

The first stage in assisting with the development of electronic assessment resources for MSci Applied Psychology (Clinical) students involved reflecting upon the information my cohort was provided with during our Psychological Wellbeing Practitioner (PWP) training year. Specifically, this involved reflecting upon information about the assessments that I found particularly helpful; identifying any further information which would have benefitted my understanding of the assessments; and suggesting ways to best utilise screencasts to supplement written information about the assessments. After providing this information, I had the opportunity to review and provide feedback on the screencasts which had been developed by the Clinical Educators.

Impact

Chloe shares her view of the impact of completing this activity:

The screencasts that have been developed added to the information that I had as a student, as this format allows students to review assessment information in their own time, and at their own pace. Screencasts can also be revisited, which may help students to ensure they have met the marking criteria for a specific assessment. Furthermore, embedded videos/links to information to support the development of key writing skills (e.g. critical analysis skills) within these screencasts expand upon the information my cohort received, and will help students to develop these skills at the onset of their PWP training year.

Reflections

Staff reflections: The student-staff partnership was key to the success of the project as we needed to ensure that the student voice was at the forefront. The electronic assessment overviews have been well received by students and we are pleased with the results. Based on this positive experience, we now have a further 4 student-staff projects that are currently being completed and we hope to publish on the T&L Exchange in due course.

Chloe Chessell’s reflections:

I believe that utilising student-staff partnerships to aid course development is crucial, as it enables staff to learn from student’s experiences of receiving course information and their views for course development, whilst ensuring overall course requirements are met. Such partnerships also enable students to engage in their course at a higher level, allowing them to have a role in shaping the course around their needs and experiences.

Follow up

In future, we will aim to include interactive tasks within the screencasts, so students can engage in deep level learning (Marton, 1975). An example could be for students to complete a mind map based on the material that they have reviewed in the electronic assessment overview.

‘A-level Study Boost: Unseen Poetry and the Creative Process’: an online course

By edwardwhite Comment Closed

Rebecca Bullard, School of Literature and Languages, r.bullard@reading.ac.uk

Overview

‘A-level Study Boost: Unseen Poetry and the Creative Process’ is a two-week online course created by staff and students in the Department of English Literature and the Online Courses team, and hosted on the social learning platform, FutureLearn. It engages a global audience of learners in reading, writing, discussing, and enjoying poetry.

Objectives

The analysis of poetry, sometimes called ‘close reading’ or ‘practical criticism’, is a core skill for the study of English Literature. This course aims to develop this skill in pre- and post-A-level students of English Literature in ways that supplement teaching in schools and FE colleges. In doing so, it encourages students to make a successful transition from A-level to university-level study of English and Creative Writing.

Context

The Online Courses team at UoR approached colleagues in the Department of English Literature to work with them to develop a course that would connect students’ pre-university learning with their studies at UoR. The resulting online course develops learners’ subject-specific skills and gives them insight into what studying English and Creative Writing at university level might be like.

Implementation

Staff in the Online Courses team and Department of English Literature worked together to combine their diverse areas of expertise. Yen Tu, Digital Learning Producer, supported by Sarah Fleming, Assistant Digital Learning Producer, ensured that the course reflects best practice in the pedagogy of online social learning (Sharples 2018; Laudrillard 2014). Rebecca Bullard, as subject specialist, wrote the articles and designed tasks and activities to develop learners’ creative and critical skills.

It took about six months of intensive collaboration to produce the course materials. The first live run of the course took place over two weeks in December 2019. Rebecca and a team of student mentors engaged with learners on the FutureLearn platform throughout the live run to facilitate social learning and encourage completion of the course. The course content, feedback and statistics are currently being evaluated in order to measure impact and inform the next run.

Impact

The impact of the initial run of this course can be evaluated using the UoR Evaluation and Impact Framework (L1: Reach, L2: Reaction, L3: Learning, L4: Behaviour), using course analytics and comments from learners. Some participants gave permission for us to use their comments; where permission was not explicitly given, comments have been paraphrased:

L1: c. 1970 learners from over 100 countries enrolled on the first live run of this course. Comments on completing the course included the following:

L2: “I have always loved poetry but found some modern poems inaccessible. This course [has] shown me some ways to gain access.”

L3/4: “I’m a school teacher, having to teach unseen texts next year. This course has made me enjoy reading and dissecting poetry and I hope that I’ll succeed in inspiring my students to do the same.”

L3/4: One learner commented that the course has changed her perspective on poetry and that she is considering applying to UoR as a result of this course.

Reflections

The success of the course emerged out of the different kinds of collaboration that it involved and encouraged:

Staff-student: The course highlighted the expertise of UoR staff and students, The course videos showcase real teaching methods that are used in the Department of English Literature, and offer tangible evidence of the academic excellence and the outstanding learning experience that underpin the UoR T&L Strategy 2018-21. Current students were paid to work as mentors on the course, giving them confidence in their own expertise.

English Literature-Creative Writing: The course engages learners in both critical analysis and creative practice, reflecting research that indicates the close relationship between these different methods of approaching literary studies (Lockney and Proudfoot 2013).

Department of English Literature-Online Courses: Specialists in both areas drew on their different kinds of expertise to develop a structure, set of activities, tone and style for the course that encourage maximum engagement from learners.

Learner-Educator-Mentor: The social learning platform FutureLearn facilitates active, real-time conversations between Learners, Educators and Mentors, which strengthens and deepens their engagement with the course material.

Follow up

During 2020, further research will be undertaken to evaluate the impact of the course on particular learner groups. The Online Courses team will run a research study to evaluate how teachers (including those in WP areas) are using the course in their teaching. The Department of English Literature will evaluate the impact of the course on students enrolled on EN1PE: Poetry in English.

‘Unseen Poetry’ will be an exemplar for a new ‘A-Level Study Boost’ series which will be rolled out to other Schools across UoR.

Links

‘A-level Study Boost: Unseen Poetry and the Creative Process’: https://www.futurelearn.com/courses/a-level-study-unseen-poetry

References

Laudrillard, Diana. 2014. Rethinking University Teaching: A Conversational Framework for the Effective Use of Learning Technologies. Abingdon: Routledge.

Lockney, K. & K. Proudfoot. 2013. ‘Writing the unseen poem: Can the writing of poetry help to support pupils’ engagement in the reading of poetry?’ English in Education 47:2, 147-162.

Sharples, M. 2018. The Pedagogy of FutureLearn: How our learners learn. https://about.futurelearn.com/research-insights/pedagogy-futurelearn-learners-learn