T&L Exchange

Centre for Quality Support and Development | The University of Reading

Category: International

Enhancing students’ linguistic and intellectual competence through Virtual Exchanges in Chinese and Japanese

Enhancing students’ linguistic and intellectual competence through Virtual Exchanges in Chinese and Japanese

By michaelkilmister Comment Closed

 

By: Cong Xia Li, School of Literature and Languages, congxia.li@reading.ac.uk
Screenshot from a remote language class
Screenshot from a Virtual Exchange (VE) online workshop. © Cong Xia Li

Overview

This report details a Teaching and Learning-funded initiative aimed at advancing the linguistic and intercultural competence of intermediate-level Chinese and Japanese language learners (IWLP Stage 3) through Virtual Exchange (VE) projects. Virtual Exchange involves online collaborative educational approaches connecting learners from diverse cultural backgrounds. Our objectives include enhancing linguistic competence, fostering intercultural understanding, and evaluating/refining the VE initiatives. These objectives are explained in more detail below:

Objectives

  • Enhance linguistic competence. Improve students’ language proficiency through collaborative language learning activities with native speakers.
  • Foster intercultural understanding. Develop intercultural competence by connecting students with peers from diverse cultural backgrounds.
  • Evaluate and refine VE initiatives. Conduct empirical research to assess the effectiveness of Chinese and Japanese VE projects, refining tasks, settings and assessments.

Context

The VE initiative was initially introduced in the academic year 2021-22, with Institution-Wide Language Program (IWLP) students of Chinese engaging in collaborative projects with peers from Nanjing University of Information Science and Technology (NUIST), which was well-received by both Reading and NUIST students. The students were from different modules (Chinese stage 3- LA1PC3 and Japanese Stage 3- LA1PJ3) . The Virtual Exchange sessions were run in separate classes by the Chinese and Japanese course convenors. While the current project focuses on the stage 3 students (post-beginners). Additionally, a new VE project for Japanese has been initiated with Miyazaki International College, Japan, for the Stage 3 Japanese class. The VE project, an optional activity in which approximately half of the IWLP Chinese 3 students and the Japanese 3 class took part in, served as a valuable complement to standard teaching. It not only assisted students in enhancing their speaking and writing skills but also facilitated the generation of additional information for the Stage 3 summative assessment, specifically the Stage 3 Cultural Comparison project.

Implementation

The VE project entails a six-week collaboration where students engage in both spoken and written activities. The topics, spanning music and art, youth issues, literature, and environmental concerns, were chosen collaboratively by the class teacher and their international counterparts. The activities primarily involved discussions—both verbal and written—between language learners and native speakers. These discussions focused on topics chosen by convenors to gather information for the Stage 3 project. This project comprises a written report and a group presentation, aiming to research and compare cultural differences between China/Japan and Britain. Participation in the VE project was voluntary, and those not taking part had to find the required information online.

For the pilot project, 12 Chinese and 8 Japanese students were involved, paired based on linguistic ability and shared interests. Initial meetings were facilitated through Zoom/Teams, after which IWLP Chinese learners organised individual paired sessions through WeChat. Participants completed pre- and post-project questionnaires, and a focus group of Chinese and Japanese students recruited from LA1PC3 and LA1PJ3 modules provided additional opinions and feedback.

Impact

The project’s objectives (enhance linguistic competence, foster intercultural competence, and evaluate and refine VE initiatives) were met:

Linguistic competence. Students were able to produce complicated sentence structures and more advanced vocabulary beyond the level accurately . For example, they were able to produce sentence that the first clause has an interrogative pronoun in their group presentation, like 无论有多大的胆子，中国学生通常都不会质疑老师的观点（Regardless of how bold they may be, Chinese students usually do not question the teacher’s viewpoints).

Intercultural competence. Intercultural competence was evident as students demonstrated the ability to discern between formal and informal behaviour and language use in various situations. One student from the focus group noted, ‘The language and manners employed during discussions with our Japanese partners were markedly distinct from what we learn in the classroom.’

Refine VE initiatives. Most of the students preferred to talk to the native speakers than have a formal language lesson. They reported that their partners were too eager to correct their grammar mistakes in formal lessons; rather, they would have preferred more open discussions of the topics. The VE initiative in Chinese is continuing this year. We have made several adjustments to the activities of the VE program. For example, the aim of the VE project is emphasised at the initial meeting, following feedback from the focus group.

Student testimonials underscored other positive receptions of the initiative, highlighting perceived improvements in various areas:

Enhanced language proficiency. Participants demonstrated heightened language skills, observable through assessments and student testimonials. Engagement in learning activities increased, with a notable enthusiasm in communication with native speakers. This was reflected not only in enhanced fluency and accuracy but also in the use of advanced vocabulary and sentence structures.

Cultural exchange. VE projects facilitated meaningful interactions that broadened students’ understanding of Chinese and Japanese culture beyond traditional classroom teachings. Through discussions with peers, students learned informal ways to interact in Chinese and Japanese, gained different perspectives on contemporary youth challenges in China and Japan, and developed a more in-depth understanding and analysis of cultural aspects in Chinese novels and literature.

Increased global awareness. Students developed a broader perspective on cultural diversity, with two focus group participants noting that the experience heightened their sensitivity to cultural differences, boosting their confidence to work or socialise in multicultural environments in the future.

Reflections

Overall, the designed and delivered VE projects in Chinese and Japanese met our objectives. Collaborations with native speakers provided invaluable opportunities for cultural exchange, benefiting both UK and international students. However, certain observations and reflections were made.

While both Chinese and Japanese learners expressed positive views on VE projects, compared with their Japanese counterparts, the Chinese learners found them less useful for developing linguistic and intercultural competence. In follow-up interviews, these students preferred physical collaboration on campus over virtual interaction.

For future studies, recommendations include employing different communication approaches for synchronous and asynchronous interactions, providing clear instructions for the VE program’s aims and expectations at the initial meeting, and finding ways to leverage the large international student body on campus to facilitate physical meetings with native speaker.

Follow up

The project was presented at an international conference in Poznan, Poland, in May 2023. VE projects with NUIST continue, and efforts are underway to establish collaborations with native speakers on campus. The positive outcomes and lessons learned form a foundation which approach can be expanded to other languages, benefiting a wider student population. The report encourages colleagues in other languages and disciplines to consider VE projects for international collaboration program. I am delighted to learn that a colleague at the Economics Department is exploring the VE approach with the students at NUIST who are enrolled in the 3+1 programme (a joint programme offered by NUIST Reading Academy and UoR that runs for 4 years).

“Making it OUR Year Abroad”: A student-staff collaboration to support the Year Abroad experience for Languages students

“Making it OUR Year Abroad”: A student-staff collaboration to support the Year Abroad experience for Languages students

By michaelkilmister Comment Closed

 

By: Dr Chiara Ciarlo, School of Literature and Languages, c.ciarlo@reading.ac.uk
Screenshot of UoR Italian Year Aboard Facebook group
Screenshot of the private Facebook group created by students for their Year Abroad

Overview

In this blogpost, Lecturer in Italian Language Chiara Ciarlo illustrates how four Department of Languages and Cultures (DLC) students with experience of the Year Abroad (YA), collaborated with staff on a PLanT-funded project to help fellow Part 2 students deal with the difficulties and anxiety of preparing to study abroad in the post-Brexit era, by creating a successful network of support including a student-led Facebook group and a useful video-guide with tips on life abroad. This project demonstrates the power of student partnership for building belonging and engagement in ways that are meaningful and authentic to learners.

Objectives

The primary aims of this activity were:

– to enhance communication among students across year-groups in DLC;
– to encourage current and returning students to share their YA experience in an inclusive way, and Part 2 students to proactively seek help while preparing to go abroad;
– to identify key aspects which required more support for Part 2 students;
– to create online YA resources on these aspects that could easily be accessed by current and future students.

Context

Due to recent economic and political changes, students preparing to study/work abroad as part of their Languages degree, have had to deal with complex bureaucratic processes (e.g., visa application) and unforeseen problems (e.g., increasing difficulties in finding accommodation), which have caused them undue stress and anxiety. During her time abroad, Jess Mant, one of the student partners in the project, had the original idea of setting up a network for fellow students to offer support on the issues she had experienced when preparing to leave and while in the foreign country. This subsequently became a PLanT-supported project.

Implementation

The project was based on the students’ YA experience in Italy. After an initial planning meeting with staff, two of the student partners, Jess and Francesca Greatorex (Finalists), set up a student-led private Facebook group as a space for the Italian students to find out more about the YA. It was agreed that this group should have only students as members (i.e., no staff were allowed on it) to allow freedom of discussion. Past and present students of Italian were invited to join the group, and this was a great opportunity for alumni to contribute to the discussion and offer advice on different destinations. All student partners initially introduced themselves via videos, shared their experience and pictures, and used polls to encourage members to vote on topics to discuss. This worked particularly well and stimulated participation when Part 2 students had to choose their destinations, as questions on specific cities could be addressed.

Once the Facebook group was up and running, the other two student partners, Anna McTiernan and Rosa Lockwood-Davies (Year Abroad students), created videos on topics that had become popular in the Facebook discussions and in YA preparation meetings with staff and Part 2 students e.g., tips on the visa application based on own experience, finding accommodation, and how to make friends in a foreign country. These videos were later uploaded on the Facebook group and were liked by members. Despite having individual roles, student partners collaborated in both areas of the project, sharing ideas and reviewing each other’s work.

Screenshot from student created video
Screenshot from student created video

Impact

Aim: To enhance communication among students across year groups in DLC.
The Facebook group created by the student partners is a permanent space that Italian students of all year-groups can join. This year, the group will welcome the new Part 2 cohort and the administration will be taken over by the remaining student partners of the project.

Aim: To encourage students returning from the YA to share their experience in an inclusive way, and Part 2 students to proactively seek help in preparing to go abroad.
This aim was achieved through posts and videos (and the use of captions in the videos, which helped students focus on the content). Videos on some more sensitive topics (e.g., making friends) were carefully planned to include all types of personalities. Polls were particularly effective in stimulating members to ask questions and contribute.

Aim: To identify key aspects which required more support for Part 2 students.
The use of polls and discussions in the Facebook group, and the participation of student partners at YA preparation meetings, helped create a pool of topics to cover in the video-guide.

Aim: To create online YA resources on these aspects that could easily be accessed by current and future students.
The Facebook group became “the space” were all material could be found in one place by members: this included the videos and several useful links which were recommended by student partners during preparation meeting and immediately posted in the group. This will remain a great source of information for future cohorts.

In a survey carried out during the summer, Part 2 students commented particularly on the usefulness of this material and its ease of accessibility.

Screenshot from student created video
Screenshot from student created video

Reflections

The success of the activity lies in the determination and creativity of the student partners. From the very beginning, they all took on their role with great enthusiasm and were driven by the will to pass on their knowledge to make the YA an enjoyable experience for current and future cohorts of Languages Students. Additionally, other students who were on the YA found the initiative very stimulating and began to give their contribution, both in group discussions and by posting extra material that they had created to document their experience abroad e.g., a written guide on the student experience in Padua.

Student partners encountered some difficulties while creating and running resources, namely in making students interact in online exchanges and in producing videos whose format would appeal to peers. To overcome these issues, they came up with creative ideas, like the use of polls and the creation of shorter videos, to encourage viewings. For staff, having the input of the student partners was invaluable, as every activity was designed with the students and their needs in mind.

Follow up

Two of the student partners, Finalists in 2023/24, will continue with the administration of the Facebook group (possibly creating also an Instagram account to complement it), and will encourage this year’s Part 2 students to join. With the contribution of other members, who have also returned from the YA, information will be regularly updated, discussions will be stimulated, and new material for the video-guide will be produced, making this a permanent and dynamic space for Languages students to meet and share their YA experience.

A special grazie/thank you goes (in no particular order) to Jess, Francesca, Anna and Rosa for the time, dedication and enthusiasm they all put in creating these resources, and for demonstrating that the Year Abroad is an invaluable experience that needs to be preserved and shared with others.

Links

Link to the “UoR Italian Year Abroad” private Facebook group.

 

How ISLI moved to full online teaching in four weeks

By edwardwhite Comment Closed

Daniela Standen, ISLI

Overview

ISLI teaches almost exclusively international students. Many of our programmes run all year round, so ISLI had to move to teach exclusively online in the Summer Term. This case study outlines the approach taken and some of the lessons learnt along the way. 

Objectives 

  • Delivering a full Pre-sessional English Programme online to 100 students.
  • Providing academic language and literacy courses for international students.
  • Teaching International Foundation students, with one cohort about to begin their second term at Reading.
  • Teaching students on the Study Abroad Programme.

Context  

In April 2020 as the country was into lockdown and most of the University had finished teaching, ISLI was about to start a ‘normal’ teaching term.  The Pre-sessional English Programme was about to welcome 100 (mostly new) students to the University. The January entry of the International Foundation Programme was less than half-way through their studies and the Academic English Programme was still providing language and academic literacy support to international students.

Implementation

Moving to online teaching was greatly facilitated by having in house TEL expertise as well as colleagues with experience of online teaching, who supported the upskilling of ISLI academic staff and were able to advise on programme, module and lesson frameworks.

We thought that collaboration would be key, so we put in place numerous channels for cross-School working to share best practice and tackle challenges.  ISLI TEL colleagues offered weekly all School Q&A sessions as well as specific TEL training. We set up a Programme Directors’ Community of Practice that meets weekly; and made full use of TEAMS as a space where resources and expertise could be shared.  Some programmes also created a ‘buddy system for teachers’.

Primarily the School adopted an asynchronous approach to teaching, synchronous delivery was made particularly difficult by having students scattered across the globe.  We used a variety of tools from videos, screencasts, narrated PowerPoints and Task & Answer documents to full Xerte lessons.  Generally using a variety of the above to build a lesson.  Interactive elements were provided initially mostly asynchronously, using discussion boards, Padlet and Flipgrid.  However, as the term progressed feedback from students highlighted a need for some synchronous delivery, which was carried out using Blackboard collaborate and TEAMS. 

Impact

It has not been easy, but there have been many positive outcomes from having had to change our working practices.  Despite the incredibly short timescales and the almost non-existent preparation timel, our PSE 3 students started and successfully finished their programme completely online, the IFP January entry students are ready to start their revision weeks before sitting their exams in July and international students writing dissertations and post graduate research were supported throughout the term.

As a School we have learnt new skills and to work in ways that we may not have thought possible had we not been forced into them.  These new ways of working have fostered cross-School collaboration and sharing of expertise and knowledge.

Reflections

We have learnt a lot in the past three months.  On average it takes a day’s work to transform one hour of face to face teaching into a task-based online lesson.

Not all TEL tools are equally effective and efficient, below are some of our favourites:

  • For delivering content: Narrated PowerPoints, Screen casts, Webinars, Task and Answer (PDF/Word Documents)
  • For building online communities: Live sessions on BB collaborate (but students are sometimes shy to take part in breakout group discussions), Flipgrip, discussion boards.
  • For student engagement: BB retention centre, Tutorials on Teams, small frequent formative assignments/tasks on Blackboard Assignments.
  • For assessment: BB assignments, Turn it in, Teams for oral assessment

If time were not a consideration Xerte would also be on the list.

Copyright issues can have a real impact on what you can do when delivering completely online.  Careful consideration also needs to be given when linking to videos, particularly if you have students that are based in China.

Follow up

ISLI is now preparing for Summer PSE, which starts at the end of June. Many of the lessons learnt this term have fed into preparation for summer and autumn teaching.  In particular, we have listened to our students, who told us clearly that face-to-face interaction even if ‘virtual’ is really important and have included more webinars and Blackboard Collaborate sessions in our programmes.

Links

https://www.reading.ac.uk/ISLI/  

‘A-level Study Boost: Unseen Poetry and the Creative Process’: an online course

By edwardwhite Comment Closed

Rebecca Bullard, School of Literature and Languages, r.bullard@reading.ac.uk

Overview

‘A-level Study Boost: Unseen Poetry and the Creative Process’ is a two-week online course created by staff and students in the Department of English Literature and the Online Courses team, and hosted on the social learning platform, FutureLearn. It engages a global audience of learners in reading, writing, discussing, and enjoying poetry.

Objectives

The analysis of poetry, sometimes called ‘close reading’ or ‘practical criticism’, is a core skill for the study of English Literature. This course aims to develop this skill in pre- and post-A-level students of English Literature in ways that supplement teaching in schools and FE colleges. In doing so, it encourages students to make a successful transition from A-level to university-level study of English and Creative Writing.

Context

The Online Courses team at UoR approached colleagues in the Department of English Literature to work with them to develop a course that would connect students’ pre-university learning with their studies at UoR. The resulting online course develops learners’ subject-specific skills and gives them insight into what studying English and Creative Writing at university level might be like.

Implementation

Staff in the Online Courses team and Department of English Literature worked together to combine their diverse areas of expertise. Yen Tu, Digital Learning Producer, supported by Sarah Fleming, Assistant Digital Learning Producer, ensured that the course reflects best practice in the pedagogy of online social learning (Sharples 2018; Laudrillard 2014). Rebecca Bullard, as subject specialist, wrote the articles and designed tasks and activities to develop learners’ creative and critical skills.

It took about six months of intensive collaboration to produce the course materials. The first live run of the course took place over two weeks in December 2019. Rebecca and a team of student mentors engaged with learners on the FutureLearn platform throughout the live run to facilitate social learning and encourage completion of the course. The course content, feedback and statistics are currently being evaluated in order to measure impact and inform the next run.

Impact

The impact of the initial run of this course can be evaluated using the UoR Evaluation and Impact Framework (L1: Reach, L2: Reaction, L3: Learning, L4: Behaviour), using course analytics and comments from learners. Some participants gave permission for us to use their comments; where permission was not explicitly given, comments have been paraphrased:

L1: c. 1970 learners from over 100 countries enrolled on the first live run of this course. Comments on completing the course included the following:

L2: “I have always loved poetry but found some modern poems inaccessible. This course [has] shown me some ways to gain access.”

L3/4: “I’m a school teacher, having to teach unseen texts next year. This course has made me enjoy reading and dissecting poetry and I hope that I’ll succeed in inspiring my students to do the same.”

L3/4: One learner commented that the course has changed her perspective on poetry and that she is considering applying to UoR as a result of this course.

Reflections

The success of the course emerged out of the different kinds of collaboration that it involved and encouraged:

Staff-student: The course highlighted the expertise of UoR staff and students, The course videos showcase real teaching methods that are used in the Department of English Literature, and offer tangible evidence of the academic excellence and the outstanding learning experience that underpin the UoR T&L Strategy 2018-21. Current students were paid to work as mentors on the course, giving them confidence in their own expertise.

English Literature-Creative Writing: The course engages learners in both critical analysis and creative practice, reflecting research that indicates the close relationship between these different methods of approaching literary studies (Lockney and Proudfoot 2013).

Department of English Literature-Online Courses: Specialists in both areas drew on their different kinds of expertise to develop a structure, set of activities, tone and style for the course that encourage maximum engagement from learners.

Learner-Educator-Mentor: The social learning platform FutureLearn facilitates active, real-time conversations between Learners, Educators and Mentors, which strengthens and deepens their engagement with the course material.

Follow up

During 2020, further research will be undertaken to evaluate the impact of the course on particular learner groups. The Online Courses team will run a research study to evaluate how teachers (including those in WP areas) are using the course in their teaching. The Department of English Literature will evaluate the impact of the course on students enrolled on EN1PE: Poetry in English.

‘Unseen Poetry’ will be an exemplar for a new ‘A-Level Study Boost’ series which will be rolled out to other Schools across UoR.

Links

‘A-level Study Boost: Unseen Poetry and the Creative Process’: https://www.futurelearn.com/courses/a-level-study-unseen-poetry

References

Laudrillard, Diana. 2014. Rethinking University Teaching: A Conversational Framework for the Effective Use of Learning Technologies. Abingdon: Routledge.

Lockney, K. & K. Proudfoot. 2013. ‘Writing the unseen poem: Can the writing of poetry help to support pupils’ engagement in the reading of poetry?’ English in Education 47:2, 147-162.

Sharples, M. 2018. The Pedagogy of FutureLearn: How our learners learn. https://about.futurelearn.com/research-insights/pedagogy-futurelearn-learners-learn

Universally Speaking: crossing cultural & generational boundaries – a seminar series

By edwardwhite Comment Closed

Dan Jones, School of Psychology & Clinical Language Sciences, d.jones6@reading.ac.uk

 

Overview

The ‘Universally Speaking’ series provides a platform for students, staff and community members to exchange ideas on culture, heritage, customs, values and traditions, via a seminar presentation. Each seminar is followed by an informal drinks reception to facilitate further discussion and interactions between the different communities.

Objectives

  • To offer an outstanding holistic student learning experience by promoting extra-curricular activities in the School.
  • To celebrate and promote the diverse School: lends on the diverse experiences of our staff, students and local communities to help students become global citizens and directly experience the benefits of a diverse and multinational learning environment.
  • To equip students with the aspirations, confidence and skills: opportunity to present and talk to a range of different people.

Context

The School of Psychology & Clinical Language Sciences is a wonderfully diverse School – this series was launched to promote and celebrate this diversity. The series provides an opportunity for members of the School to reflect upon different experiences and perspectives of the world, and to take a moment to discuss these with others. Ultimately, it is a tool to promote and explore difference, leading to greater tolerance and acceptance of it.

Implementation

Once funding was gained, along with the student partner, we formed a student committee to help support the different aspects of the series: promotion, advertisement, organisation, and invitations to community members. The committee was made up of five students, and two members of staff (myself included). The seminars were run on a monthly basis, starting in February 2019 and running until June 2019. Talks were delivered by a range of volunteers: UG students, PGR students, PCLS staff and other University members (including the University Chaplain, who is hopefully going to repeat their highly interesting session).

Overall, the series was a success, with positive feedback received and a consistent attendance, including up to eight members of the public attending the final session of the academic year. Due to the positive reception, we are hoping to make this a permanent fixture on the PCLS calendar.

Impact

The feedback on the series has been overwhelmingly positive. Quotes from attendees nicely summarise the benefits that have been gained from the series so far:

“The ability to increase my knowledge on other countries education and research style/system. Learn about peoples’ experience – first-hand experience. Love it!”

“Hearing about the differences from personal perspectives. Helping people embracing the differences.”

“Really interesting to hear about cultures and customs in other countries and how one should consider them when assessing actions and situations.”

Many of the quotes reflect on learning about and understanding difference; skills that lead to more tolerance and acceptance of difference – ultimately, this is what the series contributes to the PCLS community.

Reflections

The only negative of the series was attendance: considering the size of PCLS, we only averaged around 40 attendees across the series. There were several reasons why this may have been the case, including the timing, exam periods and advertising. We are aiming to address these issues if the series is to continue. One step that we have taken is to utilise the skills of the School marketing officer to help with promotion and advertising.

Follow up

The launch of the seminar series was made possible with PLANT funding – this funding ended in July 2019. To maintain the series over the course of the next academic year, and to enable collaboration with other groups across the University, additional funding has been sought from the School of PCLS. We already have the next seminar planned for January 2020, in collaboration with the UoR Islamic Society.

 

 

 

 

 

 

 

 

 

 

 

 

Rev Dr Mark Laynesmith, Anglican Chaplain at the University, reports on a project set up with the University’s Institute of Education to explore increasing knowledge diversity among school children.

Blackboard Collaborate cross-campus tutorials as a useful tool to enhance the Part One Pharmacy student experience at the University of Reading Malaysia

By laurenmccann Comment Closed

Dr Darius Widera, School of Chemistry, Food and Pharmacy
d.widera@reading.ac.uk

Overview

After a successful application to act as one of the early adopters of Blackboard Collaborate at the University of Reading, this technology platform was used for a series of cross-campus tutorials within the Fundamentals of Physiology (PM1AM) module between the University of Reading’s Whiteknights and Malaysia campuses. The format was well-received, and contributed to an enhanced student experience.

Context

The official inauguration of the University of Reading Malaysia (UoRM) campus in EduCity, Johor Bahru, in early 2017 and the start of the MPharm (Malaysia) programme in the academic year 2016/17 offer excellent opportunities for further internationalisation of the University of Reading and specifically within Pharmacy education.

The University of Reading Malaysia offers a double accredited (UK and Malaysia) 2+2 MPharm (Hons) degree where the students study for two years at the Malaysia campus followed by two consecutive years in Reading.

The PM1A module and its UoRM counterpart, PM1AM, cover the basics of biology and human physiology including genetics, biochemistry and cell biology. According to student feedback, these topics tend to be challenging for the students, especially in light of the fact that significant numbers of Pharmacy students do not have A-level biology to provide background knowledge.

In response to this feedback, several tutorials have been introduced to provide students with interactive opportunities to revise the content of lectures and practical sessions and to close any potential knowledge gaps.

Thus, there was a need for the development of a cross-campus solution to ensure that both MPharm cohorts (UoR and UoRM) are provided with a similar form of tutorials.

Objectives

  • To explore if Blackboard Collaborate can be used for cross-campus delivery of tutorials covering the content of the genetics lecture series within the PM1A/PM1AM module.
  • To investigate if cross-campus virtual classroom/teleconference represents an appropriate pedagogical tool for delivery of tutorials in Pharmacy and how this deliver method affects student engagement and interactivity.
  • To assess if these sessions could help 2+2 MPharm students to prepare for their two years of study in Reading.

Implementation

The Blackboard Collaborate platform was used to develop a series of tutorials in genetics. The online sessions were led by Dr Widera (live video capture via a webcam) at the University of Reading’s Whiteknights campus and streamed to students at the UoRM. The student group was composed of 11 Malaysian Part One MPharm students. The content of the tutorials was covered in the respective lecturees. It was expected that students would have factual knowledge of the topic, although at heterogeneous levels.

All students were equipped with PCs with headsets and webcams. Blackboard Collaborate functions including ‘raise hand’, virtual whiteboard, chat, and direct interaction with all or individual students (either via audio or video) were used. In addition, external tools (e.g. Microsoft PowerPoint presentations and the Poll Everywhere app) were used via the ‘share screen’ function of Blackboard Collaborate. For the tutorial, an introductory PowerPoint presentation was designed and a screencast deposited on YouTube as a contingency plan. Multiple choice questionnaires (MCQs) were set up on the Poll Everywhere platform, and short answer questions (SAQs) were included in an additional PowerPoint presentation. After each MCQ/SAQ, students were given time to decide on an answer (individually via Poll Everywhere), followed by an interactive discussion.

The overall length of each tutorial session was 50 minutes. Individual anonymous post-hoc feedback was collected to evaluate student opinions on the usefulness, overall style, and delivery. In addition, a technical report and an experience log was collated and submitted to the Technology Enhanced Learning team. Finally, the content, deliver and potential changes were discussed with students and peers during a visit to the UoRM.

Impact

During the tutorials no serious technical issues were encountered, although students at UoRM did experience slight lagging in their connections (with video and audio becoming slightly out of sync). Students showed high levels of interaction and successfully used most of the Blackboard Collaborate features. Importantly, other than in UoR in-class tutorials, students engaged and interacted early on. This is reflected in the feedback collected after the first session (“I like how it is interactive and fun”). The tutorial format also seemed to help students to revise the content of the lectures (“Useful to enhance my biology knowledge”, “It helps me to revise”, “It helps me to find out my difficulties with previous lectures”). Moreover, students appreciated that the session was different compared to conventional lectures (“It was different from just sitting in the classroom and listening to lecturers”, “it was another way of learning outside the classroom”). Last but not least, it was appreciated that the tutorials were run by Reading-based staff that the 2+2 students would meet during their two years in Reading (“can meet Dr Widera and learn from him”). No negative feedback was received.

Follow up

Following the feedback received, further tutorials involving other lecturers teaching on the PM1A module will be developed and implemented.

Supporting diversity through targeted language skills development

By peteandrews Comment Closed

Alison Fenner, International Study and Language Institute                                                                                                         j.a.fenner@reading.ac.uk

Overview

The project responded to a perceived need for additional support in the development of oral language skills among some students learning a language with the Institution-Wide Language Programme. It took place within the context of the IWLP Language Learning Advisors’ peer advisory scheme. There were clear benefits in terms of the development of coaching skills and increased employability for the Advisors, and improved oral performance and confidence for the students they supported.

Objectives

  • To provide and monitor targeted support sessions in oral work and pronunciation
  • To improve student speaking skills and confidence
  • To work with and train selected Language Learning Advisors in this area
  • To create a body of material for use in future years
  • To disseminate the practice through student presentation within a School staff forum

Context

With the increasingly international nature of IWLP classes, it has become evident that some groups of students at beginner level find oral work and pronunciation more of a challenge than others, depending on their linguistic background. (For example, some Asian students may find European pronunciation challenging and vice versa.) The Language Learning Advisor scheme, which I have run since 2012 and which usually operates on a one-to-one basis, was extended to small groups of students to provide additional support in this area.

Implementation

As IWLP German Co-ordinator, I decided to set up these sessions with German beginner classes in 2016-17. I had already trained a cohort of Language Learning Advisors for the year. Advisors (students recruited from the Department of Modern Languages and European Studies and higher IWLP classes) normally offer one-to-one advice to IWLP and DMLES students on the acquisition of effective language learning strategies and independent learning.  I invited three Advisors with relevant experience, ability and pedagogic commitment to run regular small-group sessions with the emphasis on oral work and pronunciation. I successfully applied for PLanT funding to pay the students for the sessions. During the year, I held feedback meetings with the Advisors in which they shared their experience and developing expertise. I also sought feedback from the IWLP students attending the sessions, and was able to perceive a clear improvement in oral performance and confidence in students in my own beginners’ German class. In June 2017 the Advisors and I presented the project to ISLI staff at the ISLI Learning and Teaching Research Forum.

Impact

The project worked well. The beginner students reported an improvement in pronunciation and increased class participation and confidence, and spoke of enjoyable learning sessions and friendly and helpful Advisors. The Advisors acquired intensive coaching skills which will benefit their future employability as well as the opportunity to present to University of Reading staff within a tutor forum. The Advisors’ reports on their activities and experience gained this year can be passed on to future Advisors.

Reflections

The enthusiasm and commitment of the Advisors were a major factor in the success of the project. They were willing to commit time and effort and enjoyed seeing improvement in ‘their’ students. They are all interested in teaching as a future career and so were doubly motivated in developing their teaching skills. We had some very useful meetings in which students’ needs were analysed, and ideas and activities were shared and their effectiveness evaluated. The students with whom they worked appreciated the help and the benefits to their oral performance. The only challenge was to maintain regular attendance at the small-group sessions at times when students had a particularly heavy workload; at times attendance decreased, which is perhaps unavoidable since the sessions were not compulsory.

 

 

 

 

 

Closing the gap! Bringing together students studying at different campuses using Blackboard Collaborate

By peteandrews Comment Closed

Kate Fletcher, Sue Slade, Kevin Flint, Raj Vaiyapuri, Wee Kiat Ong, School of Chemistry, Food and Pharmacy; Pharmacy

Context

MPharm Programme: Introduction to Professionalism and Practice

Undergraduate (UG) students, Part 1

Number of participants in sessions: 20 (9 in the UK and 11 in Malaysia)
Session length: 60 minutes

Description

 Part 1 students studying the MPharm course at both the Reading and Malaysia campuses were
brought together using Blackboard Collaborate to compare Pharmacy Practice in each country.
 Kate wanted to encourage crossover between campuses and for students to get to know each
other before the Malaysian students came over to study in the UK for Part 3.
 Students based at each campus logged in to Collaborate on individual computers with a
headset.
 Both groups of students were in the Clinical Skills Suite on each campus with laptops and
headsets.
 Staff supported students in the physical rooms to get them settled and set-up.
 The session was designed around set discussion activities and students separated out into
groups that included students from both campuses, using the ‘Breakout room’ feature.

Impact

 Collaborate provided an effective way for students studying at different campuses to learn
together and begin to build relationships.
 Close cooperation was needed between the UK and Malaysian staff to set up the session.
 Students quickly picked-up how to use the tool, were using the Chat tool without prompting
and easily able to undertake the tasks in the breakout rooms.
 The session was activity based and students were discussing with each other. This made best
use of the technology to facilitate communication.
 There were good levels of interaction between students using the audio and video. However,
the first time people use the system interaction can initially be awkward.
 Some cultural differences were perceived. Malaysian students were quieter in the
conversations and UK-based students tended to lead.

Thoughts and reflections

 Kate and Sue were thoroughly prepared for the session and had rehearsed how to use the
‘breakout rooms’ and written a session plan with timings.
 Don’t expect to get as much done as you would in a face-to-face session or allow more time for
activities in this environment.
 As the students were located in the same room together they were spread out to minimise the
transfer of noise between them when talking. Pharmacy had a large enough room to allow this.
Feedback from students indicated they could easily take part from home.
 Pharmacy needed to purchase suitable headsets that could be re-used by different students.
Allow sufficient time to arrange ordering from IT.
 Make sure Chrome is installed on the University computers students are going to use.
 There was a significant investment of time and a learning curve to set up the session, as this
was the first time they had attempted this. Future sessions should be easier to facilitate.
 It’s not yet possible to save what has been written on the whiteboards in the breakout rooms.

(Use the PC – Microsoft Clipping tool https://support.microsoft.com/engb/help/13776/windows-use-snipping-tool-to-capture-screenshots
or MAC keyboard shortcut to take a screenshot of the whiteboard.)

 

What a Cultural Adventure: Moving from a Career in Industry to Academia!

By edwardwhite Comment Closed

Shelen W H Ho, Henley Business School, University of Reading Malaysia                            shelen.ho@henley.edu.my

“Academia isn’t for everyone!”  I was warned by my business associates when I decided to become a full-time academic in 2016, after spending decades working outside of the enclaves of universities and research facilities.  In the past, industry professionals had little to offer to institutions driven by grant acquisitions and research publications.  However, in recent years, there has been an increasing emphasis being placed on producing graduates with relevant work skills. Academic institutions have become more open to receiving these professionals with years of real-world experience to bring practical innovation into university courses.

In my practice as a business consultant, I was often chosen to be a member of clients’ recruitment panels to provide an outsider’s perspective to the assessment of candidates. There were common grievances voiced by clients that new graduates today lacked critical thinking skills, attention to details, interpersonal competencies and ownership attitude.  The Malaysian Higher Education Ministry has also urged higher education institutions to change the process of teaching and learning to produce holistic, balanced and entrepreneurial graduates with life and career skills, who could adapt and fill in jobs ‘that are yet to exist’ in the 4th industrial revolution (4IR).  With opportunities on the rise and my passion to contribute back to the community, I took a leap of faith from client meetings and corporate environment to meeting students and adapting to a university’s rhythm.

I have to admit it was a culture shock when I started my job as an associate professor at the Henley Business School in the Malaysian campus.  I knew the working culture and work values would be different but experiencing them required me to make connections between what I knew.  I was so used to rushing around everywhere as a consultant and the rhythm in the university was a major source of frustration for me right from the start.  I have since accepted the slower rhythm but not a convert, as yet.  Another peculiar difference is demand expectations.  In business, I needed to have the answers all the time and be answerable every minute, meeting the briefs on time and on budget.  My time belonged to somebody else and I was never really left alone. The demand is different in academia; at least that was what I was told and had observed.  I am allowed to not have the definite answer.  I get time to reflect.  I can explore and think about it first.  However, I also get to be on-call for students, which I find quite enjoyable as students are why I am here after all. A further intriguing experience is with project demands.  The fast-paced, productivity-driven corporate environment leaves little time for eureka moments that come from repeated failure with commercial projects.  In the business world, an approach that does not work or that produces sub-par results is quickly discarded.  That is often frustrating.  On the other hand, in academia, there is time, freedom and support to ask the hard questions, make mistakes and come to inconclusive results.  A failed experiment or a faulty hypothesis does not mean the end of a research project; it could still contribute to statistically significant findings. That is elation to intellectual curious researchers.

As a business consultant, one activity that I looked forward to was invitations to provide training in corporates.  Many of my consultancy associates shared the same desire.  I have the opportunity to train managers and executives in many multinational corporations and public organizations over the years.  When I became an academic, I thought I was well-equipped for teaching with my training experiences.  However, I soon realized that training is not quite the same as teaching. Teaching seeks to impart knowledge and provide information.  Teachers are expected to have the latest subject-matter knowledge and an understanding of pedagogical processes to fill the knowledge gap in students and enable them to achieve the intended learning outcomes. A trainer, on the other hand, has narrow set of items to cover during training sessions.  The focus is less on having a broad knowledge base for the subjects, and more on the behavioral aspects of the trainees.  The aim is to develop certain competencies. For instance, with applied management subjects, it is possible to teach someone about the theory of conflicts management, but that knowledge will not make them a good conflict manager. Specific, practical and applied training is necessary to use abstract knowledge to learn or master a skill. A common feedback from employers about university graduates is that they do not have the practical skills that are necessary to thrive in the workplace. Although many universities and institutions are excellent at teaching, the training component is found in practice to either fall short or is non-existent.

It became clear to me that both teaching and training should be complementary to meet the challenges of educational transformation for the 4IR.  I am a certified professional trainer. However, I needed to learn how to be a professional teacher. Working in partnership with the Centre for Quality and Support Development (CQSD) and the dedicated mentoring by my colleagues at the centre was invaluable to my achievement so far with teaching and learning.  The acknowledgement of my effort with the HEA Senior Fellowship award recently was totally unexpected when I started teaching in 2016.  However, it was the journey to certification that was most rewarding as it has engendered enthusiasm in me and provided me with new insights and new meaning to my past and current work as a facilitator of learning for the future generation of leaders.  The recognition has provided me with a conduit to move forward in the world of teaching and learning.

To conclude, as with many other universities, the University of Reading has adopted the strategy of curriculum internationalisation to prepare our graduates for employment in the global economy.  Internationalisation of the curriculum is the incorporation of an international and intercultural dimension into the preparation, delivery and outcomes of a program of study (Leask, 2009). However, as advocated by Zimitat (2008), ‘internationalizing curricula is not just about content, it also requires changes in pedagogy to encourage students to develop critical skills to understand forces shaping their discipline and challenge accepted viewpoints’.  Here, teachers play the key leading role. As reported in the 3rd global survey report by the International Association of Universities (IAU), ‘the interest, capacity and involvement of faculty members appears to act as a major barrier to moving forward’ (Egron-Polak et al, 2010).  This sharing of my personal adventure could perhaps provide some insights and add to the rich picture for colleagues and peers to have a better understanding of the motivations and challenges experienced by faculty moving between industry and academia. The support for these faculty members could then be more targeted, their competencies and energy better harnessed to build internationalization knowledge and readiness for the institution to reach the internationalization goals.  In line with the UKPSF professional values of inclusiveness and respect for diverse community (V1, V2), I wish to end with a popular quote by a bestselling author, the late Steven R. Covey, ‘strength lies in differences, not in similarities’.

References

Egron-Polak, E., Hudson, R., Gacel-Avila, J., & International Association of Universities. (2010). Internationalization of higher education: Global trends, regional perspectives: IAU 3rd global survey report. Paris: International Association of Universities, IAU (pp. 77-78).

Leask, B. (2009) Using formal and informal curricula to improve interactions between home and international students. Journal of Studies in International Education, Vol. 13, No. 2, 205-221.

Zimitat, C. (2008). Student Perceptions of the Internationalisation of the Curriculum. Chapter 13. In L. Dunn and M. Wallace (Eds), Teaching in Transnational Higher Education (pp. 135-147), London: Routledge.